Epsilon

In my new role at Epsilon, I'll be diving deep into understanding and addressing accessibility learning gaps within the organization. Collaborating closely with client leaders and business partners, I will develop strategic learning solutions that align with both business unit objectives and the company's overarching accessibility strategy. 

My day-to-day will involve managing content creation, writing and editing training materials, and organizing training events, ensuring they are accessible and effective. 

It's all about enhancing the learning experience across the company and making a meaningful impact on our organizational culture!

Sr. Digital Solutions Consultant

A11y With Angela

Since October 2022, I have been pivotal in harnessing my expertise in Education, Learning & Development, Sales Enablement, and Digital Accessibility to spearhead transformative changes in global corporations as a Principal Consultant. My role centers on revolutionizing accessibility and inclusion practices worldwide, with a focus on crafting innovative, engaging, and universally accessible training modules. A significant aspect of my responsibility includes re-engineering the onboarding experience, ensuring it aligns with the highest standards of inclusivity and engagement.

In addition, my position entails delivering keynote addresses at major organizational events, where I passionately advocate for the fundamental importance of accessibility and inclusion. My influence extends across an international landscape, having addressed audiences in diverse locales such as the United States, Canada, the UK, Ireland, Denmark, Germany, Hong Kong, and the Philippines.

Key achievements include:

• Enhanced accessibility compliance by 40% across partnered organizations.
• Successfully revamped onboarding processes, leading to a 30% improvement in new hire engagement.
• Developed and implemented training programs that saw a 25% increase in learner retention and satisfaction.
• Influential keynote speeches that have reached over 10,000 attendees globally, advocating for inclusion and accessibility.

This role encapsulates my commitment to shaping a more inclusive and accessible future, leveraging my depth of knowledge and international experience to make a lasting impact in the corporate world.

Personal Branding & International Speaker

Siteimprove

As a Senior Sales Enablement Specialist, my tenure has been defined by transformative initiatives and strategic leadership in reshaping our sales training landscape. I spearheaded the development of 12 cutting-edge onboarding courses, revolutionizing the onboarding process for sales reps and managers and resulting in a 35% increase in new hire ramp-up speed.

I also created 45 micro-learning courses tailored to each stage of the sales cycle, integrating Ian Koniak's methodologies. This significantly enhanced our sales team's capabilities, contributing to a 20% improvement in sales performance metrics.

My collaborative efforts extended to forging pivotal relationships with the Customer Success and Marketing teams, enhancing post-sale customer outcomes and informing effective marketing strategies. This was complemented by a partnership with the Social Media team, yielding a 25% boost in digital engagement and brand awareness.

In a first for the organization, I became the super user of our Intranet outside the Communications team, streamlining the distribution of sales and training materials.

Overall, my role has been instrumental in driving innovation and efficiency in sales enablement, firmly establishing new benchmarks in training and organizational collaboration.

Sr. Field Enablement Specialist

RemeDEI Consulting LLC

At RemeDEI Consulting LLC, my role was instrumental in developing and implementing scalable organizational strategies for Diversity, Equity, Inclusion, & Accessibility (DEIA), with a focused expertise in accessibility for individuals with invisible disabilities and the Neuro-diverse communities. This experience laid the foundation for my current position as a Principal Consultant.

As the host of RemeDEI: The Podcast, I facilitated weekly discussions on a wide range of DEI topics, offering insights from my experiences as a member of the invisible disability, Deaf, Neurodivergent, and LGBTQ+ communities. This platform not only amplified critical DEIA conversations but also established my reputation as a thought leader in this domain.

I strategically outsourced various media resources and channels to enhance our digital marketing reach, significantly expanding accessibility across multiple platforms through Podcast production, Course Design, and Publishing. This initiative played a crucial role in disseminating DEIA messages to a diverse audience, thereby increasing awareness and understanding of these vital issues.

In advocacy, I was responsible for developing, fundraising, and implementing comprehensive programming that resonated with today’s diversified workforce. These programs were pivotal in fostering an inclusive environment where diversity was celebrated.

Key achievements during my tenure at RemeDEI Consulting LLC include:

• The successful launch and growth of RemeDEI: The Podcast, which reached over 10,000 listeners and fostered a greater understanding of DEIA topics.
• A 30% increase in engagement across digital platforms through targeted and inclusive content design.
Fundraising efforts that generated over $100,000 for DEIA programming, significantly impacting workforce inclusivity.

Podcasting & Social Media Coordinator, DEI Programming

Prince George's County Public Schools

My ability to aggregate data and disseminate the Math & Science learning needs of diverse students, clients, and their families led to becoming an Inclusion Specialist for 38 youth, where I served as the principal project manager for all inclusion and accessibility needs. 

Throughout my tenure, I created innovative, inclusive programming relating to Mathematics, Science, and Health, instructional materials, and organizational structures that met the cultural needs of clients, the surrounding urban community of 142,849 people, and 23 community stakeholders through a dedication to diversity, equity, and inclusion.

Through analyzing data and identifying gaps in curriculum, I proactively established a budget, successfully fundraised, and piloted after-school clubs that increased after school programming offerings by 64%, including a Robotics club that motivated students to utilize coding skills and take third place in the Countywide Robotics Competition.

Through building relationships among clients, stakeholders, directors, and C-suite members, I was able to leverage organizational resources to directly impact and address client needs through true servant leadership.

Inclusion Specialist; Department Chair, Learning and Development 

NeuroMaker STEM

Utilizing Articulate 360 to design, build, and pilot courses, I developed course content that filled programming gaps and broadened the reach of accessible lessons to students within STEM.

Independent Contractor

Boertzel Media LLC

In this brand new position, I diversified children's programming through transformative practices which led to a 32% increase in viewership and engagement.

I further revamped current programming to ensure all children could access the content regardless of ability, enhanced accessibility features in order to make programming more inclusive, and insured that we employed ADA best practices for ease of use in online media.

Director, Diversity, Equity, Inclusion, Accessibility

Anne Arundel County Public Schools

In this, one of my favorite roles in which I have had the honor to serve, I was offered the opportunity to build and create the foundation for an entirely new STEM program as a dedicated STEM instructor serving minority and underrepresented communities. Success on this program was predicated on a successful end-to-end pipeline process, for which I utilized the ADDIE model.

My first mission in this role was to design, create, write and receive a grant for, and pilot the first inclusive and accessible STEM Makerspace within a brick-and-mortar setting. This enhanced the social experiences of unique learners as they came together for a common goal of creating and building robots, assistive technology, and innovative solutions to real-world problems through Project-Based Learning (PBL), a programming structure that allows for differently-abled and neurodiverse children to succeed as they move through the Engineering Process.

As the primary client-facing Program Representative, I wore many hats as Program Developer, B2B and B2C Sales Representative, and Curriculum Writer. I was able to cultivate relationships with community stakeholders, achieve buy-in from investors and clients alike. Throughout my tenure, I elevated our Community Partnerships from 1 partnership at the onset of Program Development to 25 almost three years later.

STEM Curriculum Specialist; Inclusion & Accessibility Program Specialist

Calvert Education Services

I was instrumental in designing and implementing an Onboarding process for new teachers and client-facing representatives. This process was meticulously crafted to encompass critical aspects such as diversity, equity, implicit bias, LGBTQ+ needs, and gender-diverse practices. To measure its effectiveness, I established success benchmarks at the 3-month, 6-month, and 12-month employment intervals, ensuring a comprehensive and inclusive approach to onboarding.

I also spearheaded the creation of a Curriculum Creation Guidebook, a pioneering resource aimed at infusing inclusivity and accessibility into K-12 curriculum lessons. This guidebook served as a crucial tool for educators, helping them to integrate diverse perspectives and accessibility considerations into their teaching materials.

Recognizing the need for targeted educational improvements, I conducted a thorough analysis by surveying stakeholders and identifying curriculum gaps. This led to the creation of State History courses for 13 states, specifically targeting regions where scores in Social Studies and History assessments were notably low, at 73% or lower in annual yearly performance. These tailored courses played a pivotal role in enhancing student understanding and performance in these critical subjects.

Additionally, I collaborated closely with the Senior Curriculum Product Manager and external partners to ensure that resource workload was balanced across projects. My focus was on maintaining high standards of quality, adhering to project timelines, and ensuring budget compliance. This collaborative effort ensured that all projects were executed efficiently, meeting the high expectations of quality and educational value.

K-12 Curriculum Specialist

Connections Academy

I  established and executed end-to-end instructional design protocols, which were pivotal in the development, creation, and piloting of 19 virtual courses. These courses were specifically designed to cater to the diverse learning needs of adolescents in grades 9-12. This initiative was not just about content creation; it was about building an educational framework that was adaptable, inclusive, and effective in a virtual learning environment, ensuring that the courses were engaging and accessible to a wide range of learners.

Furthermore, I was responsible for the development of a comprehensive and consistent academic program for High School and Adult learners across key disciplines including English Language Arts, Mathematics, Science, and History. A significant aspect of this program was its focus on highlighting the contributions of ethnically and culturally diverse pioneers in these fields. This approach was instrumental in creating an inclusive curriculum that not only provided educational rigor but also promoted a deeper understanding and appreciation of diversity and its impact in various academic domains. My efforts in this area ensured that the curriculum was not only academically sound but also culturally responsive and relevant to a diverse student body.

Curriculum Development Specialist: Inclusion and Accessibility 

Every individual has their own unique voice, their own story, and a ton of untapped potential. But here’s the thing: not everyone gets the same spotlight or the right tools to truly stand out. And this is where my passion really kicks in.

From the moment I was born, the world tried to put limits on what I could achieve. But I'm here, living proof that challenges can turn into opportunities when you embrace the power of inclusion.

For almost 20 years, I've poured my heart into two main areas:

🔹 From the Top: In the boardrooms and strategy meetings, I've been that voice emphasizing the importance of Learning & Development strategies that truly get what diversity means. And hey, the results speak for themselves: a 63% increase in sales engagement and a 31% bump in brand awareness. Not too shabby, right?

🔹 From the Ground Up: On a personal level, I've been all about lifting up the queer, neurodiverse, and disabled communities. Giving them the tools and confidence to build their personal brands and make some noise. My work here? It's led to things like a 32% revenue jump in accessible content for kids and a whopping 60% average increase in educational assessment scores.

Whether I’m working with big organizations or one-on-one with individuals, my goal remains the same: create spaces where everyone's differences aren't just noticed but are genuinely celebrated.

From launching accessible STEM programs (which, by the way, expanded by 67%) to guiding individuals in sharing their unique stories, I'm all about making inclusion a real, tangible thing.

Interested? Let's chat. Whether you're a company aiming to be more inclusive or an individual wanting to amplify your personal brand, I'm here to help.

Dr. Angela Young, CPACC

SoJust Solutions

Contracting with Google Cloud, I am creating technical and non-technical content for a wide range of audiences, while working with developers, engineers, product managers, executives, legal teams, and more to develop cohesive messaging and content frameworks. I've built deep technical knowledge on topics like cloud and network infrastructure, security operations, AI platforms, and large language models, enabling me to better translate complex topics into clear and compelling stories. Together with product teams, I am researching customer pain points and priorities to shape empathetic yet educational narratives, thought leadership perspectives, and actionable guides tailored to each audience’s situation. These cross-functional partnerships allow me to craft content that cuts through the noise to deliver value.
Highlights include:
- Deepening my technical understanding of cloud infrastructure, AI systems, and machine learning through daily collaboration with engineers. 
- Working cross-functionally with executives, product leads, communicators and legal teams to distill intricate concepts into cohesive, compliant messaging tailored for varying audiences, from CEOs to IT technicians. 
- Researching competitors and personas to create compelling and differential messaging that solves challenges. 
- Crafting engaging thought leadership content around industry trends that piqued audience interest while positioning Google Cloud as a strategic partner. Education through storytelling is the priority.
- Constantly connecting Google Cloud capabilities back to initial audience challenges/situations to boost relevance and empathy. 
- Creating a centralized customer reference database containing over 300 stories and use cases that are mapped back to buyers at every stage of the sales funnel. This enabled marketers to easily access proof points tailored to their targeted accounts.

Cloud Marketing and Generative AI Content Strategist for Google Cloud

As a senior content strategist at PMG, I supported web content strategy for Intel's 5G networking events. In this role, I crafted compelling narratives that brought Intel’s 5G networking vision to life while educating key audiences on the transformative impact 5G and would have across industries. Bridging technical details with clear explanations of business value, I positioned Intel as an innovation leader primed to capitalize on 5G opportunities.


Highlights include:
Worked closely with teams at both PMG and Intel including designers and developers to align on a cohesive messaging framework for Intel's launch of 5G modems
Communicated the business impact of 5G networks in clear, compelling narratives that resonated with IT decision makers
Built deep understanding of 5G technologies and use cases through intensive research of Intel’s latest modem offerings
Crafted engaging content that educated audiences on how 5G will transform industries while positioning Intel as an innovation leader
Mapped event content back to audience pain points around latency, speed and reliability to convey Intel’s unique value prop

Senior Content Strategist

Audienz Marketing

As a content strategist to Microsoft, I drove the creation and delivery of customer advocacy content to amplify product strengths and convey competitive advantages to both internal teams and external customers. Working with AWS, I supported their webinar strategy, live support, and content development for blog posts, nurture email campaigns, and field marketing materials. 

Closely collaborating with engineering, pre-sales, sales and marketing stakeholders at Microsoft, I produced compelling technical and non-technical content focused on digital transformation, modern work and cybersecurity. My priority was crafting engaging narratives and assets that positioned Microsoft as an innovative leader ready to solve customer pain points.

Highlights include:

- Interviewed customers and field teams to develop memorable case studies that I tailored for internal and public audiences. This provided impactful proof points on how Microsoft empowers transformations.

- Audited and optimized the case study intake process to align submissions with overall business goals, ensuring content boosted strategic objectives. 

- Proactively researched market trends, competitive offerings and customer needs to inform problem-solving content. I partnered with Audienz and Microsoft leadership to shape communication strategies that amplified Microsoft's value.

- Maintained and delivered a monthly email campaign highlighting Microsoft solutions for clients and customers. My content engaged stakeholders across the buyer's journey.

- Was invited to join Microsoft's Diversity, Equity and Inclusion board based on my commitment to advancing social justice across the organization.

Marketing Consultant

Self-Employed

Developed content for clients about digital transformation in healthcare, Electronic Health Records (EHR), and HIPAA. Created messaging frameworks for Enterprise and SMB audiences in the technology vertical. Built and implemented marketing and communications strategies across multiple channels, including website, social media, and events. Each additional channel had to adhere to brand voice and ensure a value add to the marketing strategy. Rebuilt omnichannel Demand Generation strategies utilizing marketing automation systems, chatbots, and conversational lead generation.  
Notable Contributions and Accomplishments:
•	Assisted client in transforming a digital campaign into a foreign-broadcast commercial during a major sporting event.

Marketing Content Manager

DB Best Technologies

Led a team of 4 marketers to shift a highly technical content and marketing strategy towards a wider audience of mid to C-Level executives. Created and executed marketing campaign strategies for partner cloud platforms Microsoft, Amazon, and Google. Implemented marketing automation software and content marketing funnels. Redesigned messaging and content framework to educate industry verticals, targeting healthcare, hospitality, and energy, on digital transformation and its benefits.
Notable Contributions and Accomplishments:
•	Spearheaded marketing campaign from ideation to execution for sunsetting of SQL Server 2008, seeing inbound leads increase by 75%.
•	Rebuilt and refreshed content for top, middle, and bottom of funnel prospects. Marketing automation software saw 52% increase in webinar sign-ups and 63% increase in second and third touchpoints by leads.
•	Integrated Account-Based Marketing (ABM) content and tactics to aligning sales and marketing teams. ABM implementation saw 18% increase in MQLs passed to sales team.

Marketing Manager

Carbyne Inc

Developed, built, and maintained relationships with industry influencers, media personalities, and mainstream media networks. Partnered with product engineering to determine the positioning, naming, and communication methods best to promote new product releases. Partnered with technical teams to track and release new products to customers. Engaged with industry analysts to promote Carbyne products and technologies. Owned all U.S.-based public communications and advised on global communication strategy Owned all content across digital including website, email, and social media. Planned, managed, and executed tradeshow and event marketing strategies. Created and delivered product presentations at industry events, increasing brand recognition and booth attendance. Moderated conversations on the role of technology in law enforcement and on-site Enterprise communications. Built comprehensive marketing Bill of Materials (BOM) as well as devising training programs and sales decks.
Notable Contributions and Accomplishments:
•	Developed marketing best practices across global teams, increasing inbound sales by 50%.
•	Created and executed Go-To-Market (GTM) strategies for 3 major product iterations and features.
•	Increased inbound contact by 3x through authored white papers.

Transcend Social

Held budgetary authority and P&L responsibility, reporting to senior executives on financial standing and performance while advocating for requisite funds to meet set goals. Owned campaigns from end-to-end: managing the creative process, targeting and segmentation, planning, execution, reporting, and optimization for both B2B and B2C campaigns. Worked across teams to report to internal stakeholders about the success of each phase of marketing campaigns. Conducted detailed data analysis of internal performance metrics and outside market demand, ensuring the organization’s marketing efforts matched client/market demand. Built client relationships to recommended business development strategies that further client goals 
Notable Contributions and Accomplishments:
•	Developed strategies for social channels, resulting in one singular client achieving a 5000% increase in sales.

Hootsuite Media Inc.

Promoted the Hootsuite brand through organized webinars, live presentations and interviews.  Marketed the B2B and B2C services offered, educating and demonstrating system capabilities for potential clients and current customers to promote brand loyalty and drive business development. 
•	Created content aimed at the APAC audience across diverse demographics, backgrounds and professions. 
•	Provided a personalized experience, building confidence in the end-user through direct training and advisement with target audience.

Brand Ambassador

BookPulse

Executed the digital marketing strategy, leading cross-functional teams to determine the positioning, branding and placement of products that grew a loyal consumer base. Conducted competitive analysis of market demand and competition; utilized this information to produce e-mail and social media campaigns for a range of different audiences that fostered a stronger connection to the brand.
•	Increased the number of paying clients by 300% and helped to promote a significant rise in engagement in both B2B and B2C campaigns.
•	Lead cross-function teams in creating innovative marketing campaigns that showcased the BookPulse product.

Product Marketing Director

J-Wire

Written a number of opinion columns on current events, political upheavals, the Middle East conflict, anti-Semitism and Jewish life and the impact of social media. These articles have been reprinted on various websites throughout the world. 
Had a number of letters published in Australian national newspapers 
Assisted Op-Ed columnists in research for articles published in Australian newspapers.

Opinion Columnist

I'm a creative storyteller with a keen eye for technology. I specialize in translating complex technical topics, such as edge computing, LLMs, and generative AI, into narrative-driven stories that amplify benefits while providing a guiding hand. Through my work, I strive to bridge the gap between tech enthusiasts and non-techies alike. By bringing people closer together through stories, I hope to foster a deeper appreciation for the power of technology in our lives.

I have extensive experience creating content for corporate websites, blogs, and social media platforms - including Microsoft, Google, and AWS. I've written articles on a wide range of topics, ranging from the future of large language models to the ethics of artificial intelligence. My passion lies in using technology to tell captivating stories that move and inspire people to reflect on the potential while relishing what's possible. Furthermore, I possess strong skills in content strategy, messaging strategy, and Go-To-Market development. Leveraging my technical background and strategic storytelling skills, I create engaging pieces that captivate the audience's attention, while considering the role each piece of content plays throughout its lifecycle.

Apart from writing, I'm an avid learner, constantly staying abreast of the latest technological developments. Technology inspires me, and I am fascinated by its potential to improve our lives, fostering connectivity, productivity, and creativity. I firmly believe in technology's power to shape our future, and I eagerly anticipate what lies ahead.

My passion lies in using my technological knowledge to make a positive impact on the world. I am also dedicated to helping others learn and understand the technology necessary to maintain a competitive edge in their respective industries. I regularly write blog posts and commentary to help individuals quickly adapt and make the most of our rapidly shifting technology landscape.

taplio

The Battle

Dr. Angela Young, CPACC

Benjamin Gold

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?