Epsilon

In my new role at Epsilon, I'll be diving deep into understanding and addressing accessibility learning gaps within the organization. Collaborating closely with client leaders and business partners, I will develop strategic learning solutions that align with both business unit objectives and the company's overarching accessibility strategy. 

My day-to-day will involve managing content creation, writing and editing training materials, and organizing training events, ensuring they are accessible and effective. 

It's all about enhancing the learning experience across the company and making a meaningful impact on our organizational culture!

Sr. Digital Solutions Consultant

A11y With Angela

Since October 2022, I have been pivotal in harnessing my expertise in Education, Learning & Development, Sales Enablement, and Digital Accessibility to spearhead transformative changes in global corporations as a Principal Consultant. My role centers on revolutionizing accessibility and inclusion practices worldwide, with a focus on crafting innovative, engaging, and universally accessible training modules. A significant aspect of my responsibility includes re-engineering the onboarding experience, ensuring it aligns with the highest standards of inclusivity and engagement.

In addition, my position entails delivering keynote addresses at major organizational events, where I passionately advocate for the fundamental importance of accessibility and inclusion. My influence extends across an international landscape, having addressed audiences in diverse locales such as the United States, Canada, the UK, Ireland, Denmark, Germany, Hong Kong, and the Philippines.

Key achievements include:

• Enhanced accessibility compliance by 40% across partnered organizations.
• Successfully revamped onboarding processes, leading to a 30% improvement in new hire engagement.
• Developed and implemented training programs that saw a 25% increase in learner retention and satisfaction.
• Influential keynote speeches that have reached over 10,000 attendees globally, advocating for inclusion and accessibility.

This role encapsulates my commitment to shaping a more inclusive and accessible future, leveraging my depth of knowledge and international experience to make a lasting impact in the corporate world.

Personal Branding & International Speaker

Siteimprove

As a Senior Sales Enablement Specialist, my tenure has been defined by transformative initiatives and strategic leadership in reshaping our sales training landscape. I spearheaded the development of 12 cutting-edge onboarding courses, revolutionizing the onboarding process for sales reps and managers and resulting in a 35% increase in new hire ramp-up speed.

I also created 45 micro-learning courses tailored to each stage of the sales cycle, integrating Ian Koniak's methodologies. This significantly enhanced our sales team's capabilities, contributing to a 20% improvement in sales performance metrics.

My collaborative efforts extended to forging pivotal relationships with the Customer Success and Marketing teams, enhancing post-sale customer outcomes and informing effective marketing strategies. This was complemented by a partnership with the Social Media team, yielding a 25% boost in digital engagement and brand awareness.

In a first for the organization, I became the super user of our Intranet outside the Communications team, streamlining the distribution of sales and training materials.

Overall, my role has been instrumental in driving innovation and efficiency in sales enablement, firmly establishing new benchmarks in training and organizational collaboration.

Sr. Field Enablement Specialist

RemeDEI Consulting LLC

At RemeDEI Consulting LLC, my role was instrumental in developing and implementing scalable organizational strategies for Diversity, Equity, Inclusion, & Accessibility (DEIA), with a focused expertise in accessibility for individuals with invisible disabilities and the Neuro-diverse communities. This experience laid the foundation for my current position as a Principal Consultant.

As the host of RemeDEI: The Podcast, I facilitated weekly discussions on a wide range of DEI topics, offering insights from my experiences as a member of the invisible disability, Deaf, Neurodivergent, and LGBTQ+ communities. This platform not only amplified critical DEIA conversations but also established my reputation as a thought leader in this domain.

I strategically outsourced various media resources and channels to enhance our digital marketing reach, significantly expanding accessibility across multiple platforms through Podcast production, Course Design, and Publishing. This initiative played a crucial role in disseminating DEIA messages to a diverse audience, thereby increasing awareness and understanding of these vital issues.

In advocacy, I was responsible for developing, fundraising, and implementing comprehensive programming that resonated with today’s diversified workforce. These programs were pivotal in fostering an inclusive environment where diversity was celebrated.

Key achievements during my tenure at RemeDEI Consulting LLC include:

• The successful launch and growth of RemeDEI: The Podcast, which reached over 10,000 listeners and fostered a greater understanding of DEIA topics.
• A 30% increase in engagement across digital platforms through targeted and inclusive content design.
Fundraising efforts that generated over $100,000 for DEIA programming, significantly impacting workforce inclusivity.

Podcasting & Social Media Coordinator, DEI Programming

Prince George's County Public Schools

My ability to aggregate data and disseminate the Math & Science learning needs of diverse students, clients, and their families led to becoming an Inclusion Specialist for 38 youth, where I served as the principal project manager for all inclusion and accessibility needs. 

Throughout my tenure, I created innovative, inclusive programming relating to Mathematics, Science, and Health, instructional materials, and organizational structures that met the cultural needs of clients, the surrounding urban community of 142,849 people, and 23 community stakeholders through a dedication to diversity, equity, and inclusion.

Through analyzing data and identifying gaps in curriculum, I proactively established a budget, successfully fundraised, and piloted after-school clubs that increased after school programming offerings by 64%, including a Robotics club that motivated students to utilize coding skills and take third place in the Countywide Robotics Competition.

Through building relationships among clients, stakeholders, directors, and C-suite members, I was able to leverage organizational resources to directly impact and address client needs through true servant leadership.

Inclusion Specialist; Department Chair, Learning and Development 

NeuroMaker STEM

Utilizing Articulate 360 to design, build, and pilot courses, I developed course content that filled programming gaps and broadened the reach of accessible lessons to students within STEM.

Independent Contractor

Boertzel Media LLC

In this brand new position, I diversified children's programming through transformative practices which led to a 32% increase in viewership and engagement.

I further revamped current programming to ensure all children could access the content regardless of ability, enhanced accessibility features in order to make programming more inclusive, and insured that we employed ADA best practices for ease of use in online media.

Director, Diversity, Equity, Inclusion, Accessibility

Anne Arundel County Public Schools

In this, one of my favorite roles in which I have had the honor to serve, I was offered the opportunity to build and create the foundation for an entirely new STEM program as a dedicated STEM instructor serving minority and underrepresented communities. Success on this program was predicated on a successful end-to-end pipeline process, for which I utilized the ADDIE model.

My first mission in this role was to design, create, write and receive a grant for, and pilot the first inclusive and accessible STEM Makerspace within a brick-and-mortar setting. This enhanced the social experiences of unique learners as they came together for a common goal of creating and building robots, assistive technology, and innovative solutions to real-world problems through Project-Based Learning (PBL), a programming structure that allows for differently-abled and neurodiverse children to succeed as they move through the Engineering Process.

As the primary client-facing Program Representative, I wore many hats as Program Developer, B2B and B2C Sales Representative, and Curriculum Writer. I was able to cultivate relationships with community stakeholders, achieve buy-in from investors and clients alike. Throughout my tenure, I elevated our Community Partnerships from 1 partnership at the onset of Program Development to 25 almost three years later.

STEM Curriculum Specialist; Inclusion & Accessibility Program Specialist

Calvert Education Services

I was instrumental in designing and implementing an Onboarding process for new teachers and client-facing representatives. This process was meticulously crafted to encompass critical aspects such as diversity, equity, implicit bias, LGBTQ+ needs, and gender-diverse practices. To measure its effectiveness, I established success benchmarks at the 3-month, 6-month, and 12-month employment intervals, ensuring a comprehensive and inclusive approach to onboarding.

I also spearheaded the creation of a Curriculum Creation Guidebook, a pioneering resource aimed at infusing inclusivity and accessibility into K-12 curriculum lessons. This guidebook served as a crucial tool for educators, helping them to integrate diverse perspectives and accessibility considerations into their teaching materials.

Recognizing the need for targeted educational improvements, I conducted a thorough analysis by surveying stakeholders and identifying curriculum gaps. This led to the creation of State History courses for 13 states, specifically targeting regions where scores in Social Studies and History assessments were notably low, at 73% or lower in annual yearly performance. These tailored courses played a pivotal role in enhancing student understanding and performance in these critical subjects.

Additionally, I collaborated closely with the Senior Curriculum Product Manager and external partners to ensure that resource workload was balanced across projects. My focus was on maintaining high standards of quality, adhering to project timelines, and ensuring budget compliance. This collaborative effort ensured that all projects were executed efficiently, meeting the high expectations of quality and educational value.

K-12 Curriculum Specialist

Connections Academy

I  established and executed end-to-end instructional design protocols, which were pivotal in the development, creation, and piloting of 19 virtual courses. These courses were specifically designed to cater to the diverse learning needs of adolescents in grades 9-12. This initiative was not just about content creation; it was about building an educational framework that was adaptable, inclusive, and effective in a virtual learning environment, ensuring that the courses were engaging and accessible to a wide range of learners.

Furthermore, I was responsible for the development of a comprehensive and consistent academic program for High School and Adult learners across key disciplines including English Language Arts, Mathematics, Science, and History. A significant aspect of this program was its focus on highlighting the contributions of ethnically and culturally diverse pioneers in these fields. This approach was instrumental in creating an inclusive curriculum that not only provided educational rigor but also promoted a deeper understanding and appreciation of diversity and its impact in various academic domains. My efforts in this area ensured that the curriculum was not only academically sound but also culturally responsive and relevant to a diverse student body.

Curriculum Development Specialist: Inclusion and Accessibility 

Every individual has their own unique voice, their own story, and a ton of untapped potential. But here’s the thing: not everyone gets the same spotlight or the right tools to truly stand out. And this is where my passion really kicks in.

From the moment I was born, the world tried to put limits on what I could achieve. But I'm here, living proof that challenges can turn into opportunities when you embrace the power of inclusion.

For almost 20 years, I've poured my heart into two main areas:

🔹 From the Top: In the boardrooms and strategy meetings, I've been that voice emphasizing the importance of Learning & Development strategies that truly get what diversity means. And hey, the results speak for themselves: a 63% increase in sales engagement and a 31% bump in brand awareness. Not too shabby, right?

🔹 From the Ground Up: On a personal level, I've been all about lifting up the queer, neurodiverse, and disabled communities. Giving them the tools and confidence to build their personal brands and make some noise. My work here? It's led to things like a 32% revenue jump in accessible content for kids and a whopping 60% average increase in educational assessment scores.

Whether I’m working with big organizations or one-on-one with individuals, my goal remains the same: create spaces where everyone's differences aren't just noticed but are genuinely celebrated.

From launching accessible STEM programs (which, by the way, expanded by 67%) to guiding individuals in sharing their unique stories, I'm all about making inclusion a real, tangible thing.

Interested? Let's chat. Whether you're a company aiming to be more inclusive or an individual wanting to amplify your personal brand, I'm here to help.

Dr. Angela Young, CPACC

Shimadzu Scientific Instruments

Talent Development Lead

Rios Partners

☑️Curated 800+ resources in the leadership development framework, with over 1,000 hours of content to support the development of core competencies and leadership skills

☑️Tracked and monitored annual compliance training records for 85+ employees in Litmos (LMS)

☑️Created 30-60-90 day onboarding plans for multiple cohorts, covering 50% of employee roles

☑️Reviewed individual development plans (IDPs) for 85 employees, with SMART goals. and tailored resources that aligned with professional growth pathways

☑️Managed firm-wide full-cycle training: 24 annual company-wide training sessions, quarterly learning lab workshops, annual learning and development offsites, eight weeks of daily summer lunch and learn sessions, and microlearning

☑️Developed and tracked a $150,000 training and professional development budget

☑️Contracted with external vendors to provide two days of proposal writing training

☑️Conducted needs assessments, designed facilitator evaluations, training plans, leadership modules and instructional materials to drive continuous improvement

☑️Developed instructional content, including presentation decks, job aids, train the trainer guides, participant guides and assessments

☑️Curated a content library of 8,000+ hours of courses and videos for professional development of core competencies and technical skills

☑️Created job descriptions and salary bands for three levels of specialist roles

☑️ Published a biweekly Learning & Development Digest promoting curated events, books, podcasts, webinars, courses and reference materials 

☑️Reviewed 500+ resumes and conducted phone screen interviews to support talent acquisition

☑️Designed and administered the Learning & Development SharePoint site, with resources for past project performance, skills development, training materials and recordings, calendars and self-service content

Senior Learning & Development Knowledge Management Associate

☑️Developed curriculum and taught more than 1,800 hours of upper-level Spanish courses (III, IV and Advanced Placement)

☑️Edited and wrote curriculum at the district level, encompassing six levels of Spanish language

☑️Tracked $5,000 annual budget for materials of instruction expenses

☑️Created lesson content and managed a 30-member cross-functional district wide Google Drive for collaboration and differentiated materials

☑️Assisted in scheduling of six department members, including room assignments, collaborative planning schedules and honors classes

☑️Mentored teacher interns at various phases of their certification process
☑️Analyzed quarterly exam data for 1,000+ students to drive continuous improvement and inform teaching strategies

☑️Facilitated coaching conversations and conducted informal and formal observations

☑️Designed training and professional development at the school level for 100+ staff

☑️Organized fundraisers (Pulsera Project), wrote grants, and advised student groups in language and culture competitions

☑️Advised the Sociedad Honoraria Hispánica, the Spanish language honorary for juniors and seniors

☑️Served on the School Improvement Team (SIT) for teacher leaders

☑️Coached cross-functional teams on how to utilize the learning management system (LMS) for lesson integration, a content repository, testing, and record keeping

Department Chair, World & Classical Languages

☑️Taught introductory language classes (French, Spanish, Chinese) as well as Spanish I and Spanish II

☑️Developed multilingual materials for 250+ students annually

☑️Advised and mentored a group of 20+ students quarterly

☑️Hosted the language club, using Rosetta Stone for immersive, weekly, personalized language learning

Teacher, Middle School

Gilman School

☑️Taught introductory and honors level Spanish

☑️Coached two seasons of intramural sports each school year

☑️Proctored the S.A.T. several times a year

Teacher

Thiel College

☑️Traveled with student groups to Mexico, to support their language acquisition

☑️Advised Spanish minor and major students

☑️Conducted observations of student teacher candidates for Pennsylvania certification

☑️Evaluated language lab learning providers

☑️Selected textbooks and course materials

☑️Taught 1,400+ students in Spanish, averaging more than 2,500 hours in the target language

☑️Reviewed articles for Foreign Language Annals, a publication by the American Council on the Teaching of Foreign Languages (ACTFL)

☑️Read Advanced Placement Spanish Language and Culture exams for College Board (ETS) for three consecutive years

Instructor/Assistant Professor

Learning & Knowledge Management┃ Bilingual Curriculum Specialist ┃Sherlock of SharePoint ┃DEI Agent of Change ┃ Training Facilitator

#ONO

Check out my site to see examples of my design work.
✔️
https://www.canva.com/design/DAE9-wXGPGc/ioQX8xyv-mKwWX74JVdfSw/view?website#1:home 

📔 Crafting learning paths is my game 
      Learning experience design is where I stake my claim.

📔 Lifelong learning fuels my passion 
      Developing materials in a creative fashion.

📔 Collaborating with experts, I create with flair 
      For in-person or online, I'm always there.

📔 Onboarding with Immersion, I keep it fresh
      Ensuring new hires are at their best.

📔 Updating XLR8 and Ascend with care 
      Management training, development everywhere.

📔 Coordinating sessions, hospitality in tow
      Bridging skill gaps, helping talents grow.

📔 Managing OTP, planning for success
      Promoting "Insights," awareness at its best.

📔 Coaching managers, guiding their way 
      Performance and development, every day.

📔 Talent Development initiatives, I lead with pride 
       In this role, I'm your trusted guide.

taplio

The Battle

Dr. Angela Young, CPACC

Taryn Ferch

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