Doctor

Ruby General Hospital

Built a high-performing team to protect patients and healthcare workers leading to 70% decrease in healthcare associated infections
Brought down CLABSI incidence to Zero through Six Sigma Project using Healthcare Failure Mode Effects Analysis (HFMEA) which got the CAHO-Qimpro QualTech 2021 Award
Streamlined vaccination services resulting non-compliance rate below 5% from 70%.
Constructed policies and protocols regarding hospital engineering works and antibiotic usage
Performed to obtain NABL accreditation of molecular laboratory as well as the whole laboratory services

Consultant

Institute of Neurosciences

Established the department of Infection Prevention & Control increasing the brand awareness by 17%
Designed the surveillance process to cut down the data collection errors from 90% to below 1%
Developed protocols for neurological and neurosurgical procedures leading to drop in secondary infection rate
to below 1%
Leveraged daily processes to decrease the COPQ of the hospital by 80%

My main clinical areas are in Infectious Diseases, COVID-19, Infection Control and critical care. My main interest are Hospital and Healthcare Management, Process Control, Quality Improvement, Accreditation, Audit, Antimicrobial Stewardship and Standardization. I am one of India's First CSSD Auditors. I also provide customer-oriented training and guidance in the field of healthcare engineering and hygiene.

Hear from my AI prompt:
Dr. Sourav Maiti is actively involved in spreading awareness regarding hand hygiene through the NAMASKAR drive. Here are some details about this initiative:

1. NAMASKAR Drive:
   - The NAMASKAR drive is an awareness campaign led by Dr. Sourav Maiti to promote proper hand hygiene practices among the public.
   - The name "NAMASKAR" signifies the traditional Indian greeting, where folded hands come together in a respectful gesture. In this context, it also represents the importance of clean hands.
   - The drive aims to educate people about the significance of washing hands thoroughly and frequently to prevent the spread of infections and diseases.

2. Activities and Strategies:
   - Dr. Sourav Maiti conducts workshops, seminars, and awareness sessions in schools, colleges, community centers, and healthcare facilities.
   - He emphasizes the following key points during the NAMASKAR drive:
     - Proper Handwashing Technique: Demonstrating the correct way to wash hands with soap and water for at least 40 seconds.
     - When to Wash Hands: Highlighting situations when handwashing is crucial (after using the restroom, before eating, after touching surfaces, etc.).
     - Hand Sanitization: Educating people about the use of alcohol-based hand sanitizers when soap and water are not readily available.
     - Avoiding Face Touching: Encouraging individuals to avoid touching their face (eyes, nose, mouth) with unwashed hands.
     - Community Engagement: Engaging local communities, schools, and organizations to participate actively in promoting hand hygiene.

3. Collaborations and Impact:
   - Dr. Maiti collaborates with other healthcare professionals, NGOs, and government agencies to amplify the reach of the NAMASKAR drive.
   - Through these efforts, the campaign has successfully raised awareness about hand hygiene, leading to better health practices and reduced transmission of infections and has earned accolades from CDC.

Remember, practicing good hand hygiene is essential for our well-being, especially during pandemics and outbreaks. Let's all join hands (figuratively) in the NAMASKAR drive and keep our hands clean!

Dr Sourav Maiti

I am the founder of Quality Gurus Inc., one of the largest global platforms for Quality Management training and ASQ exam preparation.

With more than 300,000 learners worldwide, I focus on simplifying complex quality concepts and helping professionals succeed in certifications such as ASQ CQE, CSSGB, CSSBB, CQA, CMQ/OE, CCQM, CSQP and related credentials. My approach is practical, structured, and grounded in real work situations, not theory alone.

I bring nearly 40 years of hands-on experience in Project Quality Management, having managed QA and QC on large, complex projects in the power, refinery, oil, and gas sectors across Canada, India, Malaysia, and Qatar.

I have worked extensively with ISO 9001:2015, Lean, Six Sigma, process improvement, risk-based thinking, audits, inspections, and continuous improvement in high-risk, high-cost environments.

Today, my focus is on helping quality professionals build real capability, not just collect certificates, through practical courses, exam preparation, tools, and clear learning paths at QualityGurus.com.

Sandeep Kumar

5S is not about cleaning.
It is about discipline.

This simple ladder shows why many 5S efforts fail.
Teams jump to Shine and stop there.

Real 5S progresses step by step:
 • Sort what you truly need
 • Set items in order so work flows
 • Shine to expose problems
 • Standardize so the gains stay
 • Sustain by turning it into habit

The first four steps are technical.
The fifth step is cultural.

If your 5S program is struggling, ask one question:
Which step did we rush?

#5S  #Lean  #ContinuousImprovement  #OperationalExcellence #QualityGurus

Helping Quality Professionals Succeed in ASQ Certifications | Quality & Six Sigma Training | Practical, Career-Focused Learning at QualityGurus.com

If quality means inspection to you, you are only seeing half the picture.

Quality Assurance (QA) is proactive.
 It focuses on the process, plans the work, and aims to prevent defects before they happen.

Quality Control (QC) is reactive.
 It focuses on the product, identifies defects, and relies on inspection and operational checks.

Both are important.
 But they serve different purposes.

If an organization relies only on QC, it spends most of its time fixing problems.
 When QA is strong, fewer problems reach QC in the first place.

A strong quality system does not choose between QA and QC.
 It uses both, in the right balance.

Which side do you see emphasized more in your organization today?

#QualityGurus

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When people hear “Quality Assurance,” they often think of audits and paperwork.

In reality, QA is much bigger than that.

QA touches almost everything:
 • Planning before work starts
 • Clear documentation and records
 • Meaningful metrics and analysis
 • Risk thinking, not firefighting
 • Audits that improve, not just check boxes
 • Defect prevention, not defect detection
 • Supplier quality and change control
 • Training, competence, and knowledge sharing
 • Customer feedback and satisfaction
 • Continuous process improvement

Good QA works quietly in the background.

It prevents surprises, stabilizes processes, and builds confidence.

When QA is weak, the organization spends its time reacting.

If you work in quality, which of these areas takes most of your time today?


#Quality #QualityAssurance #ProcessImprovement #RiskManagement
#ContinuousImprovement #QualityGurus

Helping Quality Professionals Succeed in ASQ Certifications | Quality and Six Sigma Trainer | Practical, Career-Focused Learning at QualityGurus.com | Helping You Succeed in Quality Roles

🛑Quality improves when we stop reacting and start preventing.

This sketch explains a mistake I see again and again in quality systems.

✔️ Correction
 Stop the issue. Rework. Repair. Contain.
 Necessary, but temporary.

✔️✔️ Corrective action
 The problem already happened.
 Find the root cause.
 Change the process so it does not happen again.

✔️✔️✔️ Preventive action
 The problem has not happened yet.
 Look at the risk.
 Put controls in place to avoid it altogether.

Most organizations are very good at corrections.

Fewer are consistent with corrective action.

Very few invest enough in prevention.

Where does your organization spend most of its energy today?

Six Sigma is not about belts on a resume.
 It is about how your capability grows over time.

Each belt represents a step in responsibility and impact:

White Belt
 Build basic awareness and understand the concepts

Yellow Belt
 Support improvement work through data collection and analysis

Green Belt
 Lead smaller projects and turn analysis into action

Black Belt
 Lead complex projects using advanced statistics and structured problem-solving

Master Black Belt
 Mentor others, coach teams, and connect improvement to business strategy

The goal is not to rush to the next belt.
 The goal is to be effective at the level you are at.

If you are looking for practical, exam-focused training that builds real skills at every stage, choose Quality Gurus Inc as your trusted partner for Six Sigma training and certification.

#SixSigma #LeanSixSigma #QualityManagement #ProfessionalDevelopment #QualityGurus

If quality only lives in the QA department,
 you already have a problem.

A real quality culture is built when systems, leadership, and behaviour are aligned.

Here is what consistently shows up in organizations that get it right:
• Leaders set direction and actively support quality, not just approve it
 • Leadership commitment is visible through decisions, priorities, and actions
 • Employees are engaged, empowered, and trusted to improve their own work
 • Recognition reinforces the right behaviours, not just results
 • Processes are improved continuously, not only after failures
 • Standard operating procedures create stability, and learning drives maturity
 • Data is used to understand reality, not defend opinions
 • Customer needs guide decisions, not assumptions
 • Feedback loops stay open across teams and levels
 • Communication builds transparency, trust, and collaboration

Quality culture is not owned by QA.

 It is shaped daily by leadership behaviour and employee involvement.

If you want better quality results, start by strengthening the culture that produces them.

Which element do you see most often missing in real workplaces?

#QualityGurus

Understanding the difference between first, second, and third-party audits helps set the right expectations and avoid confusion.

First-party audits
 Internal audits performed by your own organization to:
 • Check your own system
 • Identify improvement opportunities
 • Prepare for certification

Second-party audits
 Audits performed by customers on suppliers, or organizations on their supply chain, to:
 • Evaluate suppliers
 • Verify contract requirements
 • Support qualification and monitoring

Third-party audits
 Audits performed by independent bodies to:
 • Assess compliance to ISO or regulatory requirements
 • Grant or maintain certification
 • Provide an objective, neutral assessment

The purpose of the audit changes the approach, behaviour, and outcome.

#Auditing #QualityManagement #CQA 
#InternalAudit #ISO9001 #QualityGurus

⛔ Improvement does not fail because the tool is wrong.
 It fails because the cycle is broken.

The PDCA cycle is simple, but it demands discipline.

✔️ Plan the work instead of guessing.
✔️ Do it in a controlled way.
✔️ Check the results using data, not opinions.
✔️ Act by standardizing what works or correcting the plan.

Many teams are good at Do.
 Fewer take Check seriously.
 Very few close the loop with Act.

PDCA is simple, but it is not easy.
 It requires discipline, patience, and respect for learning.

PDCA is not paperwork.
It is a way to learn, adjust, and improve over time.

If your improvements are not lasting, look at the cycle, not the people.
Which step do you see skipped most often?

#PDCA
 #ContinuousImprovement
 #QualityManagement
 #ProcessImprovement
 #Lean
 #QualityGurus

An ITP is not paperwork. It is risk control.

An Inspection and Test Plan is more than a checklist.  It is an agreement on how quality will be verified.

A strong ITP clearly defines:
 • Scope and specific work packages
 • Inspection and test activities
 • Applicable codes, standards, and specifications
 • Timing and inspection stages
 • Roles and responsibilities
 • Acceptance criteria
 • Inspection types: Inspect, Record, Witness, Hold, Surveillance
 • Sign-off and accountability

When ITPs are clear, inspections run smoothly.  When they are vague, inspections turn into debates.

How well are ITPs used on your projects today?

#ConstructionQuality #ITP #CCQM

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Many improvement projects fail not because teams lack tools, but because they rush the thinking.
DMAIC provides a structured path from problem definition to sustained results.

 ✔️ Define the real problem, not the symptom.
 ✔️ Measure what actually happens, not what we assume.
 ✔️ Analyze data to find root causes.
 ✔️ Improve with targeted solutions.
 ✔️ Control to sustain the gains.

When DMAIC is applied with discipline, results become predictable and sustainable.

Structured thinking leads to better decisions and lasting improvement.

#DMAIC #SixSigma #ContinuousImprovement #QualityLeadership #QualityGurus

Firefighting feels productive.
 It feels urgent.
 It feels important.

But over time, it creates burnout, repeat problems, and fragile results.

Heroic effort depends on people pushing harder.
 Good processes reduce the need for heroes.

When work relies on late nights and constant urgency, the system is broken.
 When work flows through clear steps, prevention, and standard work, results become stable and repeatable.

The real shift in quality is this:
 ➡️ From reacting to preventing
 ➡️ From individual heroics to system thinking
 ➡️ From short-term fixes to sustainable improvement

Great results come from good processes, not constant heroics.

If your team is celebrating firefighting, it may be time to fix the system instead.

What do you see more often in your organization
 heroic effort or good process?

#QualityGurus

Choosing the right control chart is easier than most people think.

It starts with two basic questions:
 • Are you dealing with measurements or counts?
 • Are you collecting data one at a time or in subgroups?

Measurements follow one path.
 Defects and defectives follow another.

Small samples, large samples, or individual readings
 each needs a different approach if you want meaningful signals instead of noise.

Control charts are not about statistics first.
 They are about understanding how your process behaves over time.

When the chart matches the data, the process starts talking.

#QualityGurus

Most bad decisions don’t fail because people don’t care.
 They fail because decisions are made on the basis of beliefs rather than facts.

“I think…”
 “We assume…”
 “It worked before…”

These sound reasonable.
 But they bring bias, debate, rework, and surprises.

Data does something powerful.
 It removes emotion from decisions.

When decisions are based on facts that are measured, verified, and repeatable:
 • Clarity increases
 • Confidence improves
 • Outcomes become predictable

This is the shift quality professionals keep pushing for:
➡️ From belief to evidence
 ➡️ From debate to understanding
 ➡️ From guessing to learning

Good judgment matters.
 But good judgment backed by data is what actually improves systems.

Where do you still see opinions winning over data in your organization?

#QualityGurus

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Sandeep Kumar

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