Dom Raimondo

Talent leader, and Papa. Mostly made of water. 

Senior Talent Attraction Partner

Helping Jobber build world-class teams in Engineering and Product

This post celebrates the unsung heroes of my story.

Last year, I joined Vasco in a brand new role. One that would leverage my strengths and passion, which I have built a career around, but also stretch me in new areas I have always wanted to explore. I was hired as a solo-person HR function, in a very high-autonomy culture, with a focus on Recruiting, but took on a much, much broader scope. For me, Vasco became a perfect lab for growth. Growth is uncomfortable, and Guillaume Jacquet & Sébastien Rothlisberger gave me the keys to that castle on day 1. A privilege I'm thankful for every day. 

Along the way, I learned a few things. Importantly, I was going to have to be highly resourceful. I wasn't going to find all the answers I needed internally. AI helps, but it doesn't replace expert opinions. I've been hoarding open-source resources from other companies building in the open for years (bless them!), but that's often not enough.

If you're like me, with a high work ethic but a tendency for low self-confidence (I know, working on it), what you do is you seek out partners and voices who can help you figure it out.

This post is a shoutout to them:

Hasan Shahariar, cpa, and Christine Laman from Nex CPA - Our fractional CFO team. Always, always on the ball! 

Payal Panchal, PCP - The magic behind the "Payroll that just works"! Running payroll has been a new challenge for me, and Payal has single-handedly been the best part of my experience with Humi by Employment Hero. 

Alexandre St-Jean - On s'est rencontrés pour un café, et j'ai tout de suite su que je voulais travailler avec Alex. Alex et son équipe chez Hélice sont rapidement devenus mes partenaires sur qui je peux compter pour toutes les choses RH. 

Camille Provencher - Ma go-to Legal Partner, de Blue HF Legal, toujours là pour m'aider et m'orienter vers les bonnes ressources. 

A big shout-out to those who have also been generous with their time, sometimes just bouncing ideas, sometimes unblocking me on issues: Olessia Sobetski, Antonio Carruyo Romero, Anne-Marie Fortin, Katy Hoszka and more recently James A Seechurn. 

Ma famille: Josée et Dany ❤️

Behind every person on here talking about their successes, there's often a village of people who helped them get there. I wanted to make my village visible. 

✌️ Love

Dominic Raimondo

Zendesk

Continued leading the software development team behind Zendesk Sunshine Conversations, the platform powering conversational experiences via social and native messaging at Zendesk. The team most notably accomplished some major scalability/reliability projects during that period while the traffic approximately doubled.

Senior Director, Software Engineering - messaging platform

Led the software development team behind Zendesk Sunshine Conversations, the platform formerly known as Smooch, that started powering Zendesk's conversational experiences via social and native messaging during this period where I grew the team from ~20 to ~50 and the traffic on the system grew ˜10x.

Director, Software Engineering - messaging platform

Zendesk Sunshine Conversations (formerly Smooch)

Led application development at Smooch.io, a startup developing a B2C messaging platform later acquired by Zendesk and renamed Sunshine Conversations. Grew the team from 5 to 18 full-stack, node.js, react, and mobile devs. Implemented a data analytics pipeline.

Head of Engineering & Co-Founder - Smooch.io

Focused on the backend, infrastructure, scalability, performance, and operations of the Smooch.io platform.

Software Developer & Co-Founder - Smooch.io

AppHelp by AppDirect

Focused on backend, infrastructure, scalability, performance, monitoring, and operations on the B2C messaging platform SupportKit, until it renamed to Smooch and spun out from Radialpoint (now AppDirect) as Smooch.io in November 2015.

Senior Software Developer - SupportKit.io / Smooch.io

Led and managed the software development team in charge of the data-centric backend platform of the now defunct knowledge-sharing product Radialpoint Reveal.

Team Lead, Data platform - Radialpoint Reveal

Led and managed the software development team in charge of the central API platform of the Radialpoint PTScx product (now AppHelp by AppDirect).

Team Lead, API platform - Radialpoint

Focused on the development of the central API platform of Radialpoint PTScx (now AppHelp by AppDirect). Worked on provisioning, AAA, billing integration, single sign-on (SSO), customer-facing and internal RESTful APIs, third-party services integration.

Senior Software Developer, API platform - Radialpoint

Contributed to the development of Radialpoint RPS Mac, a white-labeled security suite for Mac OS X; focused on the daemon, the agent, and scheduled scan.

Software Developer, MacOS - Radialpoint

Tektronix

Developed embedded software for the Tektronix PowerProbe products performing active testing on VoIP networks (SIP, MGCP, RTP).

Senior Software Developer

Motorola Solutions

Developed new features on the Motorola PassPort portable radios.

Led a team of 4 developers maintaining the existing line of Quantar base stations (private wireless networks for public safety). Transitioned the project to a new team in Poland.

Technical Lead

Developed embedded software in C for the Quantar base stations (private wireless networks for public safety).

Software Developer

Prexsis

Contributed to the development of a Gensym G2 expert system for industrial process automation.

Software Developer Intern

Accovia

Helped develop a travel pricing engine in C and SQL on Solaris for Logibro (now Accovia).

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The Battle

Dom Raimondo

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taplio

The Battle

Dom Raimondo

Jean-Michel Tremblay

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Dom Raimondo's LinkedIn Performance

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