Avet Pharmaceuticals Inc.

Avet provides high quality generic medicines that help patients and practitioners achieve affordable healthcare solutions. Our global supply chain network is built around centers of manufacturing and scientific excellence to provide you with the highest level of quality, safety, value and service in generics.

Head of Supply Chain

#EverydayLeaders Interview Series

What's the Most Effective Leadership Tool?

Brady Pyle had great advice...

----

I often tell leaders that your most powerful leadership tool is a mirror

You need to start by knowing yourself, your strengths and weaknesses

I like to surround myself with people who are different from me in a variety of ways--how they grew up, personality and communication style, and leadership strengths

I also regularly seek customer feedback about the performance of my team members

Brady Pyle

Bill Castengera had this bit of advice to new and emerging #leaders:

It is easy to get caught up in tasks, but people want leaders who slow down, listen to concerns and take actions that address those concerns.

The question of whether we should push our employees or pull our employees can be a tough one.

Have high standards. If you lead correctly, your employees will want to do their best to match or exceed those standards.

Bill Castengera

1906

Nuka Foods is a privately held firm that manufactures the highest quality cannabis-based tablets.  Its 1906 brand of plant-based tablet and chocolate experiences are market leaders in this emerging industry.

Teva Pharmaceuticals

Oversight of supply from seven strategic internal manufacturing sites focused on the North American markets.  Program manager for a transformational shift focused on fixing foundations and inventory optimization with 11 initiatives incorporated within.

Director, Supply Planning

Change Management Lead for an SAP Implementation.  For this long-term project, I have responsibility for project communications, stakeholder engagement, business process change impact, change readiness, organizational alignment and training for a more than 10,000 end user base.

Director, Organizational Change Management

Teva Pharmaceutical Industries Ltd (Teva) is a global pharmaceutical and drug company. It develops, produces and markets generic drugs in all treatment categories.

Director, Supply Chain Planning

Teva Animal Health, Inc. is engaged in the research, development and manufacture of veterinary pharmaceutical products for North America and the worldwide animal health community. Teva Animal Health is the largest US manufacturer of generic pharmaceutical formulations for the animal health market, and our proprietary brand line, DVM Pharmaceuticals, leads the industry in the development of companion animal dermatological products and nutraceuticals.

Director, Supply Chain

RPI Lally School of Management

Member of external advisory board for the Master of Supply Chain Management program at the Lally School of Management.

Located in the heart of Upstate New York's Tech Valley, the Lally School of Management is the business school at Rensselaer Polytechnic Institute. We develop aspiring business leaders who have a passion for innovation with the ability to work across business functions.

Supply Chain Advisory Board Member

The Refractive Thinker

The Refractive Thinker is a new, innovative outlet for doctoral scholars who want to publish their research. It is unique because it meets the critical standards of peer-reviewed literature while still appealing to readers outside of the world of academia. 

Vol. VIII: Effective Business Practices for Motivation and Communication
Ch 4: Five Steps to Navigating the Social Exchange Perspective Landscape

Download at no cost at:  http://goo.gl/wpnKbu

Contributing Author

Hospira

Manager, Capacity Planning and Project Management

Hospira is a global specialty pharmaceutical and medication delivery company driven by its vision of Advancing Wellness™. Bringing proven leadership and experience, Hospira provides solutions to help improve the productivity, safety and effectiveness of patient care.

Supply Chain | Capacity Planning Manager

Section Manager, International Deployment

Supply Chain | International Deployment

Systems Analyst, Centralized Materials Management Group

Supply Chain | Systems Analyst

Supply Chain | Materials Manager

Supply Chain | Section Manager, SVP Finishing

Supply Chain | Section Manager, Materials Management

Supply Chain | Material Control Supervisor

Section Supervisor, Materials Management, Large Volume Parenterals

Supply Chain | Section Supervisor, Materials Management, LVP

Manufacturing Supervisor, Propofol Filling

Supply Chain | Manufacturing Supervisor, Propofol Filling

Supply Chain | Manufacturing Supervisor, Actiq

Corning Incorporated

Corning Optical Fiber, part of Corning’s Telecommunications segment, invented the first low-loss optical fiber in 1970 and today remains the worldwide market leader, offering a full line of single-mode and multimode optical fibers for all network applications.

Positions Held:
New Technology Receiver (Project Engineer / Production Management)
Shift Supervisor

Production Engineering and Manufacturing Supervision

GE Silicones

GE Silicones, Inc. offers specialty silicones, such as silicone surfactants, emulsions, catalysts, organomodified, and reactive fluids. It serves personal and household care, coatings, paints and inks, crop protection, textiles, oil and gas, paper, food and beverage, tissue and nonwovens, automotive, furniture and bedding, appliances, and shoes markets.

Process Safety Analyst

I profile the extraordinary work being done by #EverydayLeaders. Leaders from the front lines of industry

WHAT I DO: 

I’m on a quest to profile the extraordinary work being done by #EverydayLeaders.  Leaders from the front lines of industry.   

HOW I DO IT:  

I start genuine conversations with real people.  We discuss what it takes to lead people in the real world.  And I help them share or develop their wisdom. 

Over the last two years, I’ve interviewed and profiled dozens of people and published their stories in Volume 1 of the Everyday Leaders Series.  Here are few examples:

➡️ Kerry Wekelo on listening to your teams —  https://goo.gl/BgU8Ma 
➡️ Ross Wirth on asking the right questions — https://goo.gl/zKjf9H
➡️ John Reagan on the art of teamwork — https://goo.gl/UPRcGn

I also help Emerging Leaders discover their innate brilliance. We use a time tested framework to align your desires and preferences with your those of your peers, teams, managers, and organization. No tricks, no secret formulas.  But the techniques are so simple my 4-year-old could do it.

CURIOUS TO KNOW MORE?  

Let’s connect and see how we may help each other.

Dr. Ernest Jones

FGM Business Solutions

Innovative, versatile and highly qualified professional with broad-based experience leading project management initiatives to include functional analysis, testing, training, change management, effective knowledge transfer and deployment. Highly adept at working within diverse business environments and establishing/maintaining successful relationships across organization lines to exceed stakeholder needs and business goals.
Major strengths to improve the future success of your business include:
•	Professional client facing, presentation and communication skills at all levels
•	Led Org Change Management for companies implementing ERP programs 
o	Developed Org Change Management, Communication and Training Strategies and Plans
o	Monitored progress of Org Change Management, Communication and Training Plans utilizing templates
o	Led functional workshops to collect change impacts
o	Org Impact Assessments with appropriate business groups
o	Led change network participants to interact w/ end users
o	Mitigated potential conflicts through changes to communication plans
o	Created posters for client’s business groups 
o	Instructed supervisors and managers on assignment of role mapping
o	Aligned role mapping to learning requirements (curriculums and courses)
•	Managed training teams 
o	Built effective Learning Strategy/Plan utilizing ADDIE process
o	Created LNA for alignment of training requirements to SAP roles
o	Defined additional training material
o	Developed curriculum, ILT /eLearning courses
o	Facilitated TTT, led Training Development and Delivery at US/global sites
o	Managed training schedules to deliver effective end user training based on roles
o	Ensure learning objectives were met (during post go-live support) through adhoc training
•	Proactively monitored and managed cut-over tasks
•	Incorporated best practices on process ownership to enable sustainment activities
•	Researched tools for process improvements, reporting initiatives and performance metrics

President & Founder

Schwan's Company

•	Created OCM templates for project use
•	Established and managed the following for pilot and wave implementations
o	OCM Project Plan, OCM Communication Plan and OCM Training Plan
•	Managed development of all training material:
o	Training guides, posters, table tents, video ppts
•	Collected all user questions for creation of an FAQ document
•	Reported end user training daily completion to management

UKG OCM Lead 

•	Created OCM training and communication templates for project use 
o	Managed communication based on Communication Plan
•	Travel coordination to support best budget outcomes
•	Identified and directed generation of training data
•	Supplemented the knowledge and experience of Schwan’s IS resources
•	Provided EWM function knowledge to support production
•	Aligned OCM training and communication tasks to the project plan
•	Maintained accountability for defined timelines
•	Tailored needs to specific audiences based on audience analysis
•	Supported project team and morale to keep positivity during entire project

SAP EWM Training / OCM Lead 

PSEG

•	Plan, develop, and execute all business change management tasks (i.e. Stakeholder Analysis, Communications Analysis, and Training Analysis)
•	Integrate business change management activities into the project plan
•	Track the execution of business change management deliverables
•	Identify, track and develop business change impact communication and training deliverables
•	document stakeholder impacts, and manage the required change efforts resulting from the stakeholder analysis
•	Develop communication strategy and tactics
•	Develop training strategy and training material
•	Provide business change management support to project team, stakeholders, and business change management team
•	Identify, escalate, and develop tactics to address change management issues and/or possible barriers that may impact the project deployment to project leadership
•	Provide business change management guidance and insight to Project Manager and team

OCM Lead

Benjamin Moore & Co.

•	Oversaw change processes to assist Client teams in managing implementation risks while optimizing their change readiness to include site readiness, communication, organizational realignment and training
•	Collaborated with functional, technical, and other team members to ensure strong integration of SAP EWM/TM solutions
•	Identified business change areas and monitored progress of all activities
•	Monitored stakeholder engagement plan and assisted the SAP Delivery Lead in business stakeholder engagement
•	Organized logistics for Communication activities – e.g., system demos, feedback forums, surveys, etc.
•	Worked with SMEs to develop 34 EWM/TM courses and 124 BPPs via Enable Now, demos, exercises and training schedule
•	Established and managed OCM Training Plan for Wave 1 implementation (completed a Wave 2 template)
•	Updated Super User Development Plan & Deployment Playbook for current and future waves
•	Built the training curricula based on approved EWM SAP roles
•	Developed local and remote site training schedules
•	Facilitated Train-The-Trainer to Super Users to ensure consistent training delivery
•	Ensured training data availability with COEs and SMEs for Exercise Guidebooks
•	Monitored/reported training completion metrics to OCM Team and PMO
•	Managed SAP role provisioning following training completion

SAP OCM/Training Lead

Avantor

• Aligned the Training Strategy and Approach for training delivery
• Mapped required courses for end users
• Worked with BPLs to complete all required training documentation
• Determined process for SAP GUI installation for all new end users
• Completed role mapping of new end users to business roles and courses
• Aligned client Security to assign correct training access roles to users
• Created local/site training schedules
• Facilitated Train-The-Trainer to BPLs ensuring consistent training delivery
• Ensured training data availability with BPLs
• Monitored training delivery and reported completion results to project management

SAP Global Training Lead

Solenis

• Gained an understanding of Customer’s current global ECC solution by reviewing documentation from previous implementations
• Led the Training Work Team efforts – develop/manage training workplan, communicate approach, monitor progress, follow-up issues, etc.
• Worked with Customer Site Implementation Leads (SILs) to complete site training facility assessments, ensure training room technology is adequate, local/site training schedules are created, and training is delivered.
• Worked with Site Support Leads to ensure Key Users are getting trained and prepared for End-User training, and current set of training materials are augmented as needed.
• Led and Customer site Key Users to ensure consistent training approach, Key Users are prepared to deliver training, and opportunity for training feedback to facilitate any training delivery improvements.
• Lead efforts to determine training environment approach, ensure training data availability and security access provided by Security Work Team.
• Monitored training delivery, reported training completion and assigned post-live training needs.

Global SAP Training Lead

ASARCO

•	Updated curriculum, assigned courses and mapped 150 existing end user SAP roles to curriculum
•	Created and maintained end user training schedule for two copper mines
•	Developed training presentations, exercises and Job Aids for Plant Maintenance upgrade
•	Worked with Maintenance Managers to incorporate reliability processes for technicians and supervisors
•	Integrated new reliability processes into each training document
•	Delivered plant maintenance and reliability training to 140 end users of two copper mines
•	Refined courses based on evaluations from completed classes
•	Reviewed specific issues encountered with Plant Maintenance functionality with end users and demonstrated best practices to reduce issues

SAP Plant Maintenance Trainer

Zoetis Inc.

•	Developed and aligned the Training Strategy and Approach for current implementation
•	Identified training requirements and applicable materials – updated training documents as required
•	Coordinated translation of required course documents into 8 languages and voice over recordings
•	Created new curriculum, assigned courses and mapped new end user SAP roles to curriculum
•	Created and maintained end user training schedule for global users
•	Reviewed remote training requirements with Trainers based on Covid19 requirements
•	Refined end user training schedules based on changes in positions and new employees
•	Monitored training completion metrics for PMO/IMO reports

SAP Training Manager

TreeHouse Foods

•	Facilitated workshops to clarify business vision and scope, case for change, and program governance model
•	Developed and drove the execution of OCM strategies based on the business vision
•	Identified, analyzed, created the management plans, and facilitate on-going engagement for Stakeholders
•	Expedited the Train the Trainer program
•	Developed training materials for ILT and eLearning courses using uPerform
•	Managed creation and maintenance of all program-related training materials, Train-the-Trainer approach, training schedule development, training metrics and measurement approach and training environment management
•	Developed and executed change management activities to support the transition
•	Created and managed the execution of Training Strategies and Plans
•	Developed Remote Training Strategy due to the Corona19 virus
•	Recorded new processes and created eLearning utilizing SAP uPerform tool
•	Facilitated end user to role mapping activities to support process and organizational changes

OCM Training Consultant

•	Developed and aligned the Training Strategy and Approach for current implementation
•	Identified training requirements and applicable materials – updated training documents as required
•	Coordinated translation of required course documents into 8 languages and voice over recordings
•	Mapped new end user SAP roles to curriculum and courses
•	Created and maintained end user training schedule for global users
•	Refine end user training schedules based on changes in positions and new employees
•	Monitored training completion metrics for PMO/IMO reports

A "Get it done" consultant - Focus on client delivery and efficient implementation for immediate results of ERP or proprietary application projects - With a hands on and whatever it takes to make it happen approach. Consulting experience extends from facilitation of workshops, writing business and functional specifications, training documentation, facilitation of training, management training and reporting, lead deployment activities to BAU and post-deployment support.

Provides:
• Improvements through organizational needs assessment
• Change Management impact analysis and readiness
• Learning Strategy - learning assessment, needs analysis, plan and delivery
• Consolidation of business processes
• Microsoft Office Suite presentation products
• Alignment of new business roles via role mapping
• Development prep and implementation
• Report interpretation
• Hypercare support

Organizational Skills
• Disciplined, persistent and persuasive with the ability to identify and resolve cross-functional issues
• Problem solving – facilitate obstacles and prioritize solutions
• Design solutions to ensure follow-up with timely and quality results

Project Management
• Workflow analysis – including research, purchase and implementation of ERP operational systems
• Technical Writing – feasibility studies, department procedures, operational manuals, and training plans
• Development of reporting systems
• Training development and delivery for any level of your company
• Liaise with role and process mapping activities
• Promote projects internally and externally

Specialties: High-energy and innovative consultant for business operations and change initiatives. Can provide over 25 years experience in many areas of improving your business for future success.
Training assessment, Presentations, QRGs, Exercises, Test Plans / Cases, Defect Tracking, Metrics and Performance Measurement, Process Improvement Tools and Reports, Presentation Skills

Passionate about change for future success!

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Dr. Ernest Jones

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