This Dot

- Built and mentored a cross‑functional team of engineers and AI specialists to develop internal tools and client deliverables, accelerating project delivery timelines by standardizing best practices and frameworks.
- Directed the efforts of engineering to build 6 Applications for Docusign IAM, helping businesses leverage Docusign integrations and automation in a way that supports their workflows.
- Spearheaded an initiative and strategy to create a community for C Suite leaders to share value and ideas with each other at exclusive, only lunches that led to triple-digit growth of members and contributors.
- Leading an initiative to acquire new clients, expanding our current client base by 25%
- Spearheaded partnerships with leading tech conferences, enabling the company to showcase its expertise and attract new high-profile clients.

Director of Technology

Dallas Software Developers Group

Providing Resources and Assistance to developers in the local Dallas community. Leading Workshops and lessons to help those that need it most.

Technical Leader, Organizer, and Admin

JavaMug Dallas

Treasurer

Collin College - Software Development

Web Advisory Board Member

AutoZone

- Delivered an improvement to the existing Deals sales funnel resulting in a 44% increase in customers who explored available deals and an overall 43% increase in deals added to their cart.
- Developed a new streamlined sign-in flow launched in Q1 of 2024, contributing to a 214% increase in linked accounts to loyalty or legacy accounts, 231,022 vs 73,440 the previous year.
- Increased Testing Code Coverage by 50% by adding integration tests throughout the code base to create higher-quality code less prone to bugs and errors.
- Increasing the website's accessibility by working on Accessible features and tasks in an initiative to improve the compliance and readability of the site with screen readers by 60% in Q3 of 2023 - Q1 of 2024.
- Modernized the shopping funnel to increase customer retention and trust in the checkout flow.
- Migrated our codebase from React-Redux to React Query while maintaining code quality standards.

Senior Software Engineer

Frontdoor, Inc.

- Leading an initiative to add a testing framework and standards across multiple repos to help developers test code that will end up in production.
- Utilizing Golang and Kafka, created a service that would automatically generate accounts for new contracts without requiring users to go through a lengthy sign up process.
- Interviewed, created documentation and assisted with the onboarding of multiple developers to help onboard them quickly.
- Working on an initiative to Rapidly optimize several slower performing pages on our website to lead to a better customer experience.
- Added Tealium tracking to several pages that allow the company to better understand what products and pages relate to customers and which products are being abandoned.

Software Engineer

Google

- Maintain the content on several different sites with a focus on converting viewers to attendees.
- Worked directly with the Android Dev team to release educational tech content and led several hands on workshops with Android Developers across North America
- Cross-collaborated with teams across the Globe on several initiatives such as the Global Developer Call, DevFest North America, North America Connect Summit and more, Events where we bring Developers together to learn and engage with new technical content.
- Worked with the Europe Team to help engage many of their inactive communities resulting in a very well received session of actionable steps to bring their tech communities back to life during the pandemic.
- Delivered a talk for actionable ways we can deliver technical content in a way that is more approachable, The talk was delivered to Googlers and over 300 Global community leaders, which was the highest rated talk of the entire event.

DevEcosystems | DevRel for Google Technologies

Shelby County Schools

Assisting Shelby County Schools as a Board member for STEM activities.

STEM Board Member For Shelby County Schools

- Led a RTB initiative and was the sole member on the team for several months using a Java/Angular tech stack.
- We rewrote the entire codebase in React/Go so I adapted to the shift in technologies, learned them and became a valued member on the team, solving problems and creating working solutions for the needs of the business.
- Our team created a new sales funnel for the company that led to a 30% increase in customer conversion rates and a 7% increase in customers being able to reach customer care instead of abandoning carts.
- Worked with a team of Engineers to completely recreate our entire site from scratch.
- Worked on Microservices and creating Endpoints for new services.

LaunchCode

-Guiding students, providing advice and explaining teaching material.
-Conducting office hours to ensure students have the ability to receive extra attention.
-Going above and beyond to help bring the strongest graduation rate for the Incredible students involved in the program.
-Shaping the next group of developers entering the workforce.

Teaching Assistant

I only accept connection requests from people I have worked with, collaborated with before,  or within the DALLAS area as they are in my local community. LinkedIn has a max connections limit and I hit that a long time ago. So to add anyone in must remove a connection I already have. You can follow me for any of the content you want to see and my DMs are open but I can't accept all requests.

Experienced problem solver and leader with a proven track record of success in software development, leveraging Java, Spring framework, or Golang to build scalable and secure solutions that empower businesses and instill trust in users through intuitive React.js frontends. Currently spearheading the Dallas Software Developers Group, fostering a vibrant local tech ecosystem through workshops, cohorts, and meetups.

Danny Thompson

Howard County Public School System

Coordinator, Information Technology Delivery

Ferrilli

As the Director of Project Management, I spearheaded the establishment of a robust Project Management Office (PMO), playing a pivotal role in transforming project execution, fostering cross-functional collaboration, and enhancing organizational efficiency.

•	Developed a PMO framework from inception, leading to notable improvements in project outcomes and streamlined cross-functional collaboration.
•	Led a high-performing team of project managers, providing coaching and mentorship to instill a culture of continuous improvement and professional growth within the organization.
•	Conducted training and offered guidance on PM best-practices to non-PMO members, emphasizing successful delivery techniques.

Director, Project Management 

In this role, I offered expertise in strategic leadership and organizational management to complete complicated enterprise-level projects, delivering functional and technical consulting resource management and promoting client engagement, to improve deliverables. I recommend optimal solutions and implement operational plans that support key stakeholders. I institute organizational-wide best practices to achieve project management goals.

•	Serve as a major resource for ensuring proper adoption of leading project management tools, resources, and processes.
•	Lead multiple successful re-platforming & de-customization initiatives to construct numerous client ERP systems on time and under budget.

Director, Colleague Practice

American University

•Provide analysis, planning and leadership for a large portfolio of IT projects.
•Design, develop and implement stakeholder management strategy to drive engagement, awareness and preparedness for multiple technology implementations. 
•Work closely with internal teams, vendors and campus stakeholders to successfully achieve desired business outcomes for all projects.
•Interface with senior leadership to develop a comprehensive strategy for conducting change management, communications, knowledge transfer and education of key stakeholders across portfolios. 
•Collaborate across all organizational levels to develop project plans, design solutions, deploy to production and support processes.  
•Work with senior leadership and project sponsors to define key KPIs to define project success.
•Work closely with key stakeholders to understand change management implications across university offices.

 Senior IT Project Manager

•Interface with campus stakeholders at all levels of the university by providing information and solutions for technology issues.
•Seamlessly manage multiple projects and shifting priorities while maintaining focus on identifying issues and risks.  
•Able to utilize various project management methodologies to ensure project goals and timelines are met.  
•Responsible for collecting, reviewing and creating information that enable senior leaders to effectively communicate effective organizational change management strategies for projects.

Lead Student Systems Analyst

•Conduct end-user training for both IT and Admissions staff for CRM Recruit overview, navigation, communications, applications, travel and events, web front end, and maintenance. 
•Developed in-depth documentation on CRM Recruit usage, Colleague integration and server maintenance.
•Provide clear communications on project benefits to a wide range of stakeholders.
•Provided guidance on how to integrate Recruit functionality into the daily business operations of client institutions. This includes integration with current applications and business processes.
•Assist clients in developing end-to-end test plans to ensure Recruit functionality in their Colleague environment.

Business Process Engineer

Howard Community College

•Collaborate with user offices across campus to define, analyze, and document requirements for business process improvements.  Coordinate with the programming staff to implement solutions while managing resources and impact with ongoing major projects.
•Assist end users, project managers and IT leadership in optimizing the scope, benefits, resource requirements and risks of proposed projects.
•Partner with key stakeholders to design and deliver appropriate change management plans to ensure stakeholders understand the ROI and benefits of all projects.  
•Define use cases to articulate new functional software needs and the roles of each class of application user.
•Analyze the impact of change requests.
•Support traceability from requirements through to QA; assist in the definition of test plans and testing strategies and in the creation of test cases.
•Assist in the definition of roll out, training, and user support plans.

Business Analyst - Administrative Information Systems (AIS)

•Provided technical leadership in the administration of all aspects of technology in the large multifaceted Office of Admissions and Advising.
•Developed technical priorities that align with the college’s Enrollment Services priorities 
•Assisted with strategic planning and budget development for technology initiatives
•Developed, reviewed and maintained office technology policies and procedures
•Managed office technology implementations and processes including ongoing reviews, updates, problem solving and troubleshooting, web design and content management, training, and researching hardware and software purchases in consultation with the Information Technology division and office leadership

Assistant Director of Advising, Technology

•Served as one of the main college liaisons to the county’s public, private, and parochial school, military, and community constituencies.  
•Presented information sessions on admissions and financial aid topics to a wide range of audiences (students, parents, and college and secondary school staff)
•Assisted with the development and implementation of outreach strategies for targeted populations and programs.  
•Provided pre-enrollment admissions advising prospective students, including middle school, high school, military, and adult students, as well as students with special needs and international students.

Admissions Advisor

•Worked with students to assist in the transfer process by developing and maintaining Howard Community College's Transfer Center.  
•Coordinated the semi-annual transfer fair and developed the websites for admissions, advising and transfer areas.  
•Developed and implemented multiple databases for communications and tracking of students.  
•Acted as a technology resource for a large and high traffic office.

Transfer Assistant

•Managed student athlete eligibility program including monitoring and reporting of student's academic progress.  
•Designed and implemented a computer-based eligibility system to accurately develop the student athlete academic profile.  
•Created and updated the athletics website and spearheaded movement to update technology in all athletic processes.  
•Started the women's volleyball program and was an assistant coach for men's cross country and men's basketball.

Physical Education Technician

United States Army Reserve

• Served with the 11th Special Forces Group (Airborne) at Ft. Meade, Maryland.  
•Responsible for the Maintenance of Company personnel records including service time, life insurance documents, and any other personnel matters. 
•Moved all of the document development to a computer based system that allowed more accurate and timely compilation of data for MPRJ records.

Personnel Administrative Specialist

I am a seasoned leader and a strategic thinker who has successfully established and led a robust Project Management Office (PMO) for my current organization. I have a strong track record of delivering complex and enterprise-level projects on time and under budget, while fostering cross-functional collaboration and enhancing organizational efficiency.

As a certified project management professional (PMP, PMI-ACP, PSM, and Prosci), I bring a unique blend of technical expertise and a people-centric approach to my role. I have developed and implemented PM best-practices, tools, and processes across the organization, as well as conducted training and mentorship for project managers and non-PMO members. I am passionate about effective communication, continuous improvement, and change management, and I strive to achieve mission-critical goals and deliver value to our clients and stakeholders.

taplio

The Battle

Danny Thompson

Greg MacPhee, PMP, ACP, PSM, Prosci

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