Dylan Beaumont

Fairfield Inn & Suites by Marriott

Member of pre-opening and opening management team. 
Previously Front Office Manager, Assistant General Manager.

General Manager

ALKO Hotels

My tenure at ALKO Hotels is currently 12 years and counting.

I've contributed to: 
Comfort Suites Eugene, Fairfield by Marriott Eugene, and when called upon University Inn & Suites.

It has been a pleasure to meet & work with talented, motivated professionals who have impacted my hospitality career.

Hospitality Manager

Dolphin Bay Resort & Spa

Revenue Manager, Night Manager

Hospitality General Manager - 
I aim to offer my best efforts to my employer and to my employees. 
I enjoy the study of my position and my industry as well as sharing my knowledge with
my colleagues when possible.
I'm grateful for the mentors who've helped me develop and aspire to offer the same to others.

Cloudbeds

PR & Partner Marketing Specialist

Content Marketing Specialist

Asksuite Hotel Chatbot

- Optimization of posts and creation of new content 
- Team management, making sure that our goals are achieved while helping team members to develop and grow according to their goals;
 - Development of Co-Marketing action plans 
- Supervision of all written content and blog content planning 
- Supervision of Social Media 
- Planning, organizing and hosting webinars and podcast 
- Planning and organizing an online course

 🎯 Results:
 - Increasing numbers of leads and SQL(monthly) 
- Record in SQL per month 
- Co-Marketing with hotel tech leaders 
- Award-Winning Podcast: #2 Hospitality Podcast in the world by IHI 
- Two personal awards: Top 25 Hospitality Influencer and Top 20 Hospitality Leaders to Watch in 2022

Content Coordinator

- Planning, creation & production of content EN and PT (blog, podcast, and webinar)
- Planning & edition of the content ES (blog and webinar)
- Outsourcing and management of content creators
- Blogger, Podcaster, Webinar Host & Hospitality Expert at the Hotel Cast
- Guest appearance in podcasts and events

Senior Content Analyst (International) | Hospitality Expert

- Planning, creation & production of content EN and PT (blog, podcast, and webinar) 
- Planning & edition of the content ES (blog and webinar)  
 - Blogger, Podcaster, Webinar Host & Hospitality Expert at the Hotel Cast 
- Outsourcing and management of content creators

🎯 Results: 
- Planning and execution of pillar pages and ebook for more conversions 
- Publishing frequency 
- Organic traffic monthly goals achieved 
- Participation in International Hospitality Events: Travel Tech EMEA and US/Canada & Tourism Renaissance 
- Guest Writer for other hospitality blogs

Content Analyst (International) | Hospitality Specialist

- Blogger, Podcaster, Webinar Host & Hospitality Expert
- Planning, creation & production of content  (EN) / Planning & edition of the content PT and ES
- Social media EN & PT / Email marketing / Guest blogger / Marketing partnerships
- SEO, link building, content optimization techniques and analysis

🎯 Results:
- increase by 1,649,06%  international traffic (Jul 2019 - Oct 2020)
- international users growth: from 8,50% of the total users to 60,83% (Jul 2019 - Oct 2020)
- blog posts ranging from 1st to 5th in Google Ranking
- D.A growth (MOZ) from 24 to 32 (Jul 2019 - Oct 2020)
- guest blogs on the main Hospitality media

International Marketing Analyst Jr / Content Marketing / Hospitality Specialist

Lead prospecting in Brazil
Template Creation
SPIN technique

Sales Development Representative

Multipotenciais do Brasil

Freelance Writer at Blog Multipotenciais do Brasil . Articles in Portuguese about multipotenciality applying SEO techniques.

Content Write - Freelancer

Casa Quatro Oito - Hotel Boutique

General Manager.
Gerente Geral de hotel de luxo de pequeno porte, responsável por Reservas, Vendas, Atendimento, Financeiro e Departamento Pessoal.

Resultados: Promoção do cargo inicial de Subgerente para Gerente após 6 meses (abril 2017) Fidelização de Clientes com apenas de 6 meses de operação; Índices de satisfação de Clientes na TripAdvisor  5 e no Facebook 4,9; Atendimento Personalizado com apoio da Planilha de Preferências elaborada por mim e de reuniões diárias com a equipe.

Atividades: supervisão da experiência do cliente (da reserva ao pós-hospedagem); planejamento estratégico de vendas; supervisão dos materiais de marketing;  gerenciamento operacional; efetivação e supervisão de todas as reservas; administração de documentos de contabilidade (planilha de gastos/vendas, organização de notas fiscais e extratos bancários); execução de atividades de Departamento Pessoal  & RH ( folha de pagamento, escala, treinamento,R&S); supervisão de eventos (escala de funcionários, compra de materiais e insumos extras); contato com agências de turismo, hotéis e parceiros operacionais; atendimento trilíngue em diversos canais;  respostas feedbacks nas mídias sociais.

Hotel Manager

Pousada Casa do Bicho Preguiça

Gerente Operacional e de Reservas de hotel boutique de pequeno porte.

Resultados: Implantação e consolidação do Instagram e Facebook como ferramentas de atração, prospecção e efetivação de reservas; Ocupação na alta temporada de 85% ; Aumento de 60% das reservas das OTAs; Aumento significativo de hóspedes estrangeiros; Alto índice de satisfação de clientes na TripAdvisor, Booking e Facebook; Tempo médio de resposta de solicitações em até 3 horas.

Atividades : acompanhamento da satisfação do cliente durante toda a experiência (antes, durante e após); efetuação e supervisão das reservas diretas e das OTAs ; atendimento trilíngue ; planejamento de estratégias de atendimento, em especial aos estrangeiros (produção de cardápios e informações em inglês) ; monitoramento e elaboração de respostas em mídias sociais: controle de pagamento das comissão do site de reservas; planejamento e execução de estratégias de vendas nos sites de reservas; criação de materiais para mídias sociais e desenvolvimento de parcerias com blogs e agências de viagem; supervisão operacional da pousada.

Manager

Freelancer and Private Tutor

Private Portuguese Teacher for Foreigners

Paula Carreirão is a Hospitality Leader who currently works as a PR and Partner Marketing Specialist at Cloudbeds. Paula has been an important voice for the hotel industry for the last 12 years, writing and talking about hospitality and technology in blog posts, podcasts, and webinars. 

Paula has a flair for public speaking and has been invited to international podcasts and events to talk about hospitality, career, and content marketing. She was named Global Top 25 Social Media Influencers Hospitality 2023 and Global Top 20 Hospitality Executives to Watch in 2022. 

Paula is a frank and authentic advocate for the industry and you can always count on her contagious laughter to make noteworthy conversations even more engaging.

-------
More about me: 
I am gen X with "millennial upgrades". A mix of sunny Rio, cold Sweden, and windy Floripa. 

I’m a multipotentialite, which means I’ve changed my career path a few times! I got my Bachelor’s degree in Psychology and just after my graduation party, I jumped on a plane to Sweden. Being from Rio de Janeiro, I guess you can imagine how different everything was for me! 

Back from Sweden, the hospitality industry welcomed me. I worked in hotels for 7 years, from being a front desk agent to a hotel manager.

In 2018, I joined a hotel tech startup, and what an unbelievable ride! Got my first full-time job as Content Creator and started with a big challenge: to help the company to become international. And so I did. 

Since then, I’ve been taking a deep dive into International Content Marketing. I’m fascinated by everything content-related.

Starting from zero, now over 65% of the company's website traffic is international. Very proud of that, I must confess.

I planned, coordinated, and host the award-winning podcast Hotel Cast -#2 Hospitality Podcast by the International Hospitality Institute (I’m also very proud of that!). 

After 4,5 years, I decided it was time for a new adventure and to fly even higher.  I joined the Cloudbeds Marketing team in February 2023 and now work as a PR and Partner Marketing Specialist. I hope to continue adding value to the industry through content. 

This is how I describe myself: Content Marketing runs through my veins, Psychology is in my soul, and Hospitality is in my heart.

⭐️ GLOBAL TOP 25 SOCIAL MEDIA HOSPITALITY INFLUENCERS 2023
⭐️ GLOBAL TOP 20 HOSPITALITY EXECUTIVES TO WATCH IN 2022
⭐️ GLOBAL TOP 25 SOCIAL MEDIA HOSPITALITY INFLUENCERS 2021

➕Bonus: 
- Guest on podcasts (EN - PT): 
- International events, such as Travel Tech and Global Hospitality Summit 2021

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Dylan Beaumont

Paula Carreirão

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