Got Sheet

Spreadsheets are mind-numbing, cumbersome and archaic. 

But they could give you back a lot of hours every week if  you could use them a little bit better.

I teach digital productivity. 

I've spent 15+ years incorporating software into my work and personal life, and the results have been amazing.

I'll help you be more productive so you can stop wasting time on things you hate and start spending more time on the things that you love.

Subscribe for free now. 

I make weekly videos and you'll get access to my best work immediately.

Get Good at Spreadsheets

Progress and Perfection

Addiction is torture, compliance is optional. I've put 22+ years of recovery experience into daily bite-sized reflections.

Get free, recovery themed, Christian flavored reflections in your inbox when you wake up. 

For those struggling, recovering, or seeking understanding.

Subscribe for free now.

Stop Dying

Cups Espresso Cafe

I get to oversee an awesome company while drinking incredible coffee.
-Company Operations
-Franchise System Operations
-Franchise Sales Operations
-Marketing and Branding
-Quality Standards
-Product & Process Improvements

-Ensures Mississippi stays caffeinated
-Develops and orchestrates company's business strategies
-Oversees marketing program & product curation
-Manages payables and receivables
-Assembles and analyzes financial forecasts

Corporate Vice President

-Customer service expert
-Voted Jackson Mississippi's Best Barista 2008, 2009 & 2011 by Jackson Free Press

Barista/Manager

Undertow Podcast Network

Undertow is a network of music-centric podcasts.
I produce, script, orchestrate and record episodes for multiple shows.

Founder

Self - Employed

Co-wrote and published first novel: Jon Swansong and the Pirata Isle
Participated in two Nanowrimo (National Novel Writing Month) events during July 2013 and November 2013 in which you are challenged to write a novel (50,000 words for their purposes) in one month

Author

Sieis Productions

Manage and operate home recording studio
Produce, perform and mix soundtrack-centric audio content for online podcasts
Maintain websites and distribute content

Owner and Producer

After being introduced to John Grisham and A Few Good Men, I figured I'd be a lawyer. 

But in the early 2000's I found myself adrift in the deep south of the United States. 

I did what anyone would in this situation: became a barista.

What a time to be alive. The pretentiousness of specialty coffee was palpable in those days.

I bought VHS latte art tutorials. Need I say more?

I found my way onto the campus of Holmes Community College. Two years later, Dan Harmon decided to make a hit TV series roughly diagramming my many years there.

I quit my job at least 2.5 times over the course of 10 years. But they kept pulling me back in and I kept pulling espresso shots through college.

I made my way to Millsaps College and graduated after another several dozen weeks of self-deprecation with a business degree so well rounded the diploma still rolls off my desk.

It was 2012. The earth was still warm. I was a somewhat educated, somewhat experienced graduate. I accepted a management role at Cups. I got married. We bought a home. I was nearing the end-game.

A rift appeared in my sanity. I returned to college to take a summer Calculus II course.

I was intoxicated by all the math and science that I'd overlooked for the first thirty years of my life.

Sparked mainly by a restless discontent that would confuse Steinbeck and a love of the show Lost, I figured I'd study some physics and get an engineering degree.

I got halfway there; the harder half too, from what I understand...so I basically have an engineering degree.

We had our first child and enjoyed it so much we kept going.

Formal education was again put out of my life. I grieved. I found freeCodeCamp, YouTube and the pure days of MOOCs (looking at you, MIT).

I learned to code, I dabbled in data, I began to write, I made some videos, I listened to hours of podcasts, I built and butchered websites. 

Accepting a remote role (still at Cups), I moved back home to the foothills of the Smoky Mountains in East Tennessee and took up ultrarunning.

The world fell apart, but I had already gone remote before it was cool. I ran some more. I began using LinkedIn on the regular. I began to see gray hairs in my beard.

We bought a mini van.

I'm currently writing a tech newsletter, growing a YouTube channel, publishing a daily reflection on addiction, reading a bunch of books and not watching any sports.

Press the follow button and reach out—I’d love to say hey. 👋

Eamonn Cottrell

Shikho

Responsibilities
• Provides encouragement to team members, including communicating team goals
• Answers team members’ questions to help with their problems and oversees their work for quality and guideline compliance
• Develops strategies to promote team member adherence to company regulations and performance goals
• Conducts team meetings to update members on best practices and continuing expectations
• Communicates deadlines and sales goals to team members
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines

Executive

Responsibilities
• Resolving customer complaints brought to the attention
• Assisting individual representatives and the team in all day-to-day tasks.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.

Junior Executive - Customer Experience

ShopUp

ShopUp is Bangladesh's leading full-stack B2B commerce platform for small businesses (online and offline). It provides easy access to B2B sourcing, last-mile logistics, digital credit, and business management solutions to small businesses.

Responsibilities:
• Serve the best quality service, information, and solution over the phone.
• Capture customer insights and escalate critical issues/complaints and provide timely feedback.
• Knowing our products inside and out 

Achievement & Award

. Best Employee of the Year 2021
. Best Employee of the Month ( July)

Customer Experience Associate

Robi Axiata Limited

Intern

Volunteer for Bangladesh

Volunteer for Bangladesh is a nation-wide association of Volunteer Action Groups that work for the betterment of their individual communities and the nation as a whole.

Volunteer

Passionate about transforming data into actionable insights and driving data-driven decision-making. I am an aspiring data analyst with a strong foundation in Excel and SQL, enabling me to extract, clean, and manipulate data effectively.

📚 Currently, I am actively expanding my skill set by learning programming languages like Python and R, as well as mastering data visualization techniques. This journey of continuous learning is driven by my dedication to becoming a proficient data analyst who can deliver impactful insights.

🎯 My goal is to work in a data-driven organization where I can leverage my skills to provide valuable insights and contribute to informed decision-making. I'm excited about the possibilities that data analysis offers and am dedicated to furthering my career in this dynamic field.

🔍 Open to networking and exploring opportunities in the data analytics space. Let's connect and explore how we can collaborate or share insights on the fascinating world of data!

taplio

The Battle

Eamonn Cottrell

Rokaya Akter Kona

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?