Eche Awa

At EcheAwa, we specialize in empowering business owners and executives to achieve their goals with efficiency and ease. 

With a background that spans executive and administrative assistance, human resource management, admin management, recruiting, and career development coaching, we bring a wealth of experience and a passion for excellence to every project.

Our services include:
Administrative Assistance
Content Creation 
Email Marketing 
Digital Marketing 
Research and Data Analysis 
Telemarketing and Appointment Setting
Customer Service

Founder and Chief Virtual Assistant

Optivity Now

•	Leads strategic executive initiatives and internal communications
	•	Oversees execution of high-priority projects across departments
	•	Partners with leadership on messaging, presentations, and stakeholder alignment
	•	Ensures follow-through, reporting, and accountability across core ops functions

Manager, Executive Projects & Communications

•	Handled high-level recruiting outreach and screening for strategic roles
	•	Began managing executive-led projects, reports, and team coordination
	•	Supported internal communications and built structured documentation systems

Executive Recruiter & Project Coordinator

•	Supported C-level executives in calendar, meeting, and communication management
	•	Coordinated cross-functional tasks and managed confidential initiatives
	•	Initiated and streamlined workflows for executive operations and recruiting

Executive Assistant

As a seasoned freelance Executive and Administrative Assistant, I specialize in providing comprehensive support to business owners and executives, facilitating their professional endeavors and enhancing operational efficiency. 

With a wealth of experience, I excel in an array of key areas essential to organizational success.

These include:

Administrative support
Calendar management
Content Creation
Lead generation
Social Media Management
Email Management
Email Marketing
Data entry
Research
Online customer service

I offer a comprehensive skill set and unwavering dedication to supporting business owners and executives in achieving their professional objectives.

 With a focus on excellence, efficiency, reliability, and innovation, I am committed to delivering exceptional results and driving success in every endeavor.

Virtual Assistant

Awa's Thoughts Room

SavofNs

We are a consulting firm dedicated to service to humanity and excellence 

We are out to helping build and developing groups and individuals in business, career, finance and health

I use my HR, People Management and Team Building skills to

•	Manage employee relations 
• Create and Plan for learning and development programs
• Effectively manage benefits and compensation 
•	Ensure good work ethics and relationship
• Build and develop team members
•	Organize internal trainings
• Recruit new team members

Human Resources Manager

Web Content Writer

Youth Up 

As the head of Human resources, I
ensure and maintain a constant smooth and profitable operation of YouthUp human resources department. I also supervise and provide consultation to the Executive body on strategic staffing plans, compensation, benefits, training and development, budget, and labor relation.

Head Of Human Resources

National Youth Service Corps

• Administrative support 
•Collection and management of data
• Typing, sorting and distribution of letters and articles

NYSC Administrative assistant 

Mount Zion hospital LTD. 

*Registering new patients 
*Managing patients data
*Complaint resolution
*Administrative support
*Customer Support

Customer Service Representative

Expert Administrative/Executive Assistant ~ Proactive Support for Your Success. Here to help you:🔸Streamline Your Schedule and🔸Maximize Your Impact

Great execution starts with clear thinking, proactive action, and people who care. I bring all three!

With experience as an executive assistant, recruiter, and operations partner, I’ve grown into a role where I now lead key projects and communication streams - helping fast-paced teams stay structured, supported, and sharp.

I thrive on bringing calm to chaos, asking the right questions, and keeping leaders free to lead while I handle what needs to get done.

From managing executive workflows to coordinating cross-functional initiatives and communicating across the org, I work behind the scenes so everything runs out front.

Because real support goes beyond tasks; it’s about trust, clarity, and follow-through.


Echezonachi Awa

Kicklo

Global Brand Ambassador

TECO MARINE (l.l.c)

Operations Manager

Majid Al Futtaim

In the role of an Operations Specialist, spearheaded all the regular back-office operations and activities while overseeing the
successful execution of CRM/Online portal migration, Process Improvement and Automation projects.
o Orchestrated the Front-office Call-centre & imparted training while providing the trainees with elaborate feedback based
on Quality Auditing.
o Achieved high rate of customer retention by ensuring the provision of excellent customer service and timely resolution of
the complaints
o Cross sold the products and services to the customers over phone-calls or on their office visits and ensured continuous
generation of leads for accelerating sales.
o Offered support to the internal departments regarding various product and process related queries asked by customers
through different channels of communication.
Notable Achievements
o As a regular and disciplined employee and received appreciation certificates for 100% Attendance for three consecutive
years - 2013, 2014 and 2015. (Din’t take a single unplanned/sick leave during the tenure of 5 and half years).
o Recognized by the organisation for the diligent endeavors and received appreciation certificates for the best performance
in January 2012 and for 100% accuracy in raising the correct incidents/cases in December 2013.

Operations Specialist

Network International

As a Contact Management Officer, effectively handled the third party contact center calls for multiple banks and financial institutions. 
o Played a key role in establishing a new MAF Finance call centre, imparted training to the new joiner along with the feedback for improvement of the process and customer service quality.
o Processed the Credit Card authorisation requests received on Call, Email and FAX for the third party bank’s Call Centres.
o Regularly managed the merchant helpdesk calls and the resolution of issues and complaints by troubleshooting and arranging for the technician visits.

Officer - Contact Management

Emirates NBD

As a Customer Service Specialist effectively handled the call-centre calls with the aim to increase the incidence of first-call-resolution while reducing the number of tickets raised to the bank office and other internal departments. 
o Adopted cross-selling strategy to help the sales team by enabling lead generation and sales of other products and services.
Notable Achievements
o For the consistent efforts, was recognised and awarded by the organisation with a Certificate of Recognition for
Outstanding Performance in Feb.2011, and for Excellent Customer Service in March 2011.

Customer Service Specialist

WNS Global Services

Worked for a US-based Back-office process named as Ameriprise Financial (a sister concern of American Express) and
processed the cases for setting-up the new accounts of the insurance policy buyers.
o Resolved various customer queries received through different channels including email and fax.
o Worked on various software and applications including COLA, C2P3, Phase3, Surpass and Clarify-CRM.
o Also served as a Temporary Quality Checker to successfully replace the Quality Monitoring Executives during their absence.

Customer Service Associate

Reliance Communications

o Assisted the users on General Inquiries, Billing related Info and Disputes, Promotions and troubleshooting for network
issues, national and international roaming related issues and other complaints.
o Cross sold the different products and services to the existing customers by providing detailed information on features and
benefits
o Got internally transferred to Back Office for managing Callers Ring Back Tone (CRBT) activation, cancellation and
maintenance of the CRBT account.
o Worked on resolving the general inquiries and complaints raised by call centre agents by making outbound calls and SMS.
o Worked on different Telecom Software and applications such as Clarify CRM, ICCM, and CRBT Application.

Customer Service Executive

Operations Manager | Business Developer | Fostering Business growth by building trusted Client Relationships

A versatile and self-starting Operations & Sales professional with over a decade of profound Banking Industry experience and success with achieving the commercial goals of the banks by leveraging strong background in Banking Operations, Customer Relations
Management and Sales.
I add value to banking businesses by effectively handling the client interactions to resolve critical queries, imparting training to
juniors to help them develop their proficiency in various processes and supporting the internal departments with complicated
customer queries received through various communication channels.
A proven communicator, I easily liaise with customers to build trusted relationships and enable the banks to retain a high
percentage of the personal and business accounts while strategising to help acquire more corporate business accounts.
Highly skilled in devising profitable marketing plans, I focus on process improvement and operational efficiency to achieve
better customer services, eventually, leading to achievement of deeper customer engagement and market penetration.
CORE STRENGTHS:
► Excellent communicator, adept in interacting with all the bank stakeholders, ensuring prompt rapport-building.
►Demonstrated leadership and mentoring abilities to help groom and develop the skills of the new joiners with adequate
training and feedback.
► Efficient in critical and parallel thinking to offer innovative solutions to effectively troubleshoot the technical and business
issues while addressing client queries.
► Proficient in managing time while effectively planning and prioritising the work-flow to ensure adherence to the project
deadlines.
► Strongly self-motivated to impart excellent customer services and achieve the highest levels of customer satisfaction.

PERSONALITY TRAITS:
➤ Amicable and flexible. Energetic and inspiring.
➤ Dependable, detail-oriented and holds strong work ethics
➤ A strong leader & team player with excellent professional networking skills

Vipinstiwari@gmail.com

Vipin Tiwari

💭 𝐏𝐞𝐫𝐬𝐩𝐞𝐜𝐭𝐢𝐯𝐞 𝐂𝐡𝐚𝐧𝐠𝐞𝐬 𝐄𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 💭

Just because you’re right, doesn’t mean I’m wrong.
You just haven’t seen life from my side.

In a world full of opinions and quick judgments, it’s easy to assume our perspective is the only truth. But every person carries a story, shaped by experiences, struggles, and lessons that the world may never see.

True growth begins when we pause to understand, not just to respond.
When we listen, not to argue, but to learn.
Because wisdom isn’t about being right, it’s about seeing more.

Let’s practice empathy, not ego.
Different doesn’t mean wrong, it means we have something to learn from each other. 🌱

#Motivation #Empathy #Perspective #Mindset #Growth

💡💡 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐢𝐬 𝐫𝐞𝐧𝐭𝐞𝐝 & 
𝐑𝐞𝐧𝐭 𝐢𝐬 𝐝𝐮𝐞 𝐞𝐯𝐞𝐫𝐲 𝐝𝐚𝐲💡💡

Success isn’t a one-time achievement.
It’s a daily commitment.
You can’t pay once and expect it to last forever.

Every single day, you must renew your effort, through discipline, learning, and consistency.

Because success doesn’t care about what you did yesterday; it rewards what you do today.

Keep showing up. Keep paying the rent.
Your future self will thank you.


#Motivation #Success #Discipline #GrowthMindset #Consistency

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⚖️ 𝐆𝐎𝐎𝐃 𝐨𝐫 𝐁𝐀𝐃 - 𝐢𝐭 𝐚𝐥𝐰𝐚𝐲𝐬 𝐜𝐨𝐦𝐞𝐬 𝐛𝐚𝐜𝐤.

Call it energy. Karma. The law of return.
Whatever name you give it - the truth stays the same.

✅ Speak good - it echoes.
✅ Do good - it multiplies.
✅ Spread negativity - it circles back faster than you think.

Life has a funny way of being your mirror.
What you put out… is what finds you.

Do you believe this? 👇
Drop a “Yes” if you’ve seen it happen.


#Mindset #Leadership #LifeLessons #Karma #Positivity #Growth

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The Battle

Echezonachi Awa

Vipin Tiwari

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The Battle

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Vipin Tiwari

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Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Vipin Tiwari's LinkedIn Performance

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Performance ScoreVipin Tiwari's LinkedIn Performance