Procco Financial Services W.L.L

Procco is the fintech branch of Tasheel Finance, the absolute leader of personal finance in Saudi Arabia with approximately 47% of the market share.

Main Responsibilities:
- Acting as the PMO, overseeing more than 100 initiatives.
- Being the champion for agile practices implementation.
- Leading critical fintech projects.
- Leading the execution of the IT Steering Committee activities.

Main Achievements:
- Implemented an agile process in less than 3 months.
- Refined and started the IT Steering Committee process and communications.
- Improved considerably the visibility and prioritization of more than 100 initiatives

Head of IT PMO

Tasheel Finance

Tasheel Finance, the absolute leader of personal finance in Saudi Arabia with approximately 47% of the market share.

Main Responsibilities:
- Acting as the PMO, overseeing more than 100 initiatives.
- Being the champion for agile practices implementation.
- Leading critical fintech projects.
- Leading the execution of the IT Steering Committee activities.

Main Achievements:
- Implemented an agile process in less than 3 months.
- Refined and started the IT Steering Committee process and communications.
- Improved considerably the visibility and prioritization of more than 100 initiatives

Yera

Yera brings AI-driven clarity to your customer support interactions, enabling your team to act swiftly and elevate customer satisfaction.

With Yera, you:
- Win back 1 day a week.
- Get Automated AI Insights for Support Tickets (100% of tickets covered).
- Find the Performance of Your Team and the 80/20 of Your Issues.
- Tailor AI Prompts for Critical Insights Extraction.
- Easy Integration with Tools You Already Use.

CEO | Member of Management Board

CEO | Business and Delivery Director

Mindly was the software agency where Yera originated from.

My mission here was to create the first PMO and its KPIs, plus manage a couple of software development projects for fintechs in Estonia.

For the first version of PMO we used agile methodology (Scrum), recurrently checking our velocity, rework, billability, and prioritizing needed improvement in regular retrospective meetings. 

In the end, I got also involved as the project leader of Yera's first version development and its team, later converting into the Business Director / General Manager of Yera.

Head of Software Projects (Mindly)

BFG International

BFG is one of the top players globally in composite material components, attending from construction and railways, to military and automotive in every continent of the globe.

Here my main activities and roles were:

- Managed multi-million, international, and complex programs and projects of construction (skyscrapers, metro stations, and marinas), wind energy (nacelles and spinners), and railways (urban trains and metro), from the bid phase to the post-project relationship.

- Acted as Key Account Manager for companies clients like Siemens, Bombardier, Alstom, Vestas, GE and more.

- Led new business development like the joint venture initiative between WindStripe and BFG in Latin America for providing a full hybrid energy solution (wind + solar) for telecom companies and remote areas.

- Participated in several new business developments for providing components to automotive (electric cars, busses, tractors, and trucks), Aerospace, Rails, and Wind Energy and having the opportunity to negotiate with governments (Colombia and Brazil), big corporations and NGOs like the United Nations.

- Managed the risks of global supply chain and procurement, and the relationship with different suppliers from different places of the globe (France, Germany, Hungary, Finland, China, Spain, Brazil, Japan, and more).

Senior Project and Key Account Manager (Construction, Railways and Wind Energy)

Ambev Tech

In charge of a complete division for Ambev (Budweiser) of software products dedicated to Supply Chain, Manufacturing, and IoT that provides currently software products and platforms to Ambev in Brazil and Latin America, composed of approximately 50 employees divided into squads and into an agile / DevOps environment. 

Technologies & Tools: C#, Angular, Node, React, Python, Firebase, Elastic, MS SQL Server, RabbitMQ, Solace PubSub+, Docker, Kubernetes, Azure DevOps, Team City, Jira, GitHub, Slack and MS Power BI.

Main achievements:

- Agile culture and process implemented at product teams/squads and performance measurement made in real-time (performance KPIs) using MS Power BI and Jira.

- DevOps culture implemented and running at development teams using Azure DevOps.

- Reduced rework (less than 5% rework rate) and improved efficiency at hours usage (90,4% efficiency rate).
 
- We re-created the main supply chain software platform of the biggest beer company in the globe, using Microservices architecture and implementing new IoT / industry 4.0 features.

Head of Operations and Software Development

Euax Consultoria - Estratégia | Projetos | Processos

EUAX is the top project management consulting services provider in the southern region of Brazil.

Here I acted as a third-party project and program manager in different multi-million projects and created project management offices for construction, energy, and manufacturing international clients.

Some examples are:

- Project Management in 2 highway construction projects in Rio Negrinho (State of Parana, Brazil) and the creation of PMO, after an AS-IS and TO-BE process analysis with BPM methodology.

- Project Management and PMO creation for the Tigre SA (the biggest manufacturer in Latin America of pipes and flowing systems for civil engineering).

- Attended international seaports (Itapoa) and electrical components manufacturers (SEL) as a project management consultant.

-Supported in classes and materials for preparing students for PMP and Microsoft Certifications.

Projects and Program Manager (Construction and Manufacturing)

Grupo Linx

Linx is the biggest software solutions provider in Latin America for the retail sector.

Here managed programs of ERP implementation in all regions of Brazil and Latin America for different retail store chains. Each program could involve more than 100 smaller implementation projects in stores in different states and cities in all the regions of Brazil and needed most of the time to involve training and the logistics of a team of consultants.

Some examples of store chains that I managed in the implementation program are:

- Mundo Verde: Biggest store chain in Brazil of natural and organic products.

- Contem 1g: Perfumery store chain with more than 100 stores.

Program Manager - ERP and Software

GATI labs.

Managed several projects of software development and ERP implementation for clients of different industries like Plastics, Oil and Gas, and Pharmaceutics.

Technologies & Tools: PHP, Symfony, Code Igniter, Ruby On Rails, MySQL, MS SQL, HTML, CSS, Javascript, JQuery, WordPress, Magento and GitHub.

Software Project Manager

PayLease

Worked remotely as full-stack web developer developing back-end for Paylease SaaS solution for real estate (it converted into 100+ employees company later) and, developing web portals for real estate customers from San Diego area and some blogs. 

Technologies & Tools: PHP, MySQL, HTML, CSS, Javascript, JQuery, WordPress and GitHub.

Web Full Stack Engineer (remote)

Faculdade de Tecnologia e Ciências

Worked as full-stack web developer developing web portals and internal tools for the university, and, as software engineering instructor.

Technologies & Tools: PHP, MySQL, HTML, CSS, Javascript, MS Access & VB.

Full Stack Developer (Internship)

Brazilian/Spaniard experienced international projects and program leader with over 15 years experience managing complex initiatives in the IT, software, construction, manufacturing sectors across Europe, Middle East, Asia, and the Americas.  

Areas of expertise include:

- Global Project/Program Management - Oversaw $100M+ projects from planning to execution across industries like infrastructure, energy, and software.

- PMO Development - Created Project Management Offices, implemented metrics/KPIs, and established processes to optimize operations in organizations ranging from startups to corporates.

- Technical Operations - Directed development teams to build scalable software solutions using agile methodologies, DevOps, and the latest technologies.

- Cross-functional Leadership - Led diverse international teams across departments including engineering, construction, marketing, HR, and more.

Change Management - Transformed operations by ushering organizational improvements and new technologies such as ERP, IoT, and AI.

- Client Relations - Managed key accounts, developed trusted partnerships, and ensured customer satisfaction for global giants like Siemens, Bombardier, Alstom and AB Inbev.

- Proven ability to deliver complex international projects from concept to completion while building high-performance teams, gaining buy-in, and forming lasting partnerships. Excited to drive innovation that accomplishes extraordinary outcomes.

Eduardo Levenfeld

Indian Divyang Empowerment Association (IDEA)

Legal Consultant

Mission Accessibility

professional volunteer

VERDICT LEGAL SOLUTIONS

Partner

STEP AHEAD INDIA

Legal Officer

CENTER FOR ICHTHYOSIS RELATED MEMBERS FOUNDATION

Legal Advisor

Delhi High Court Legal Services Committee

Apprenticeship

Delhi High Court Bar Association

Member

Parivaar Autism Charitable Trust

DSI - Disability Solutions International

Legal Research Advisor and DSI Ambassador

High Court of Delhi

member of the Delhi High Court Accessibility Committee

Advocate

When I was just two years old, a prolonged fever changed the course of my life. That illness left me with cerebral palsy, a condition that affects muscle control and movement. Growing up with a disability in India came with its own set of challenges—physical, social, and emotional.

But even in those early years, I was not alone in this journey.

My father was my first and greatest pillar of strength. When others advised him to focus on financial security and forget about investing in my education, he stood firm. He believed that education wasn’t just a privilege—it was my right and my pathway to success. His unwavering belief in me, when so many doubted what I could achieve, laid the foundation for everything that came after.

I held on to that belief through school, college, and law school. And step by step, I built a path forward—not just for myself, but for many others who face similar barriers.

Today, I am an Advocate at the Supreme Court of India and Founder of VERDICT LEGAL SOLUTIONS, a law firm based in Delhi that blends litigation expertise with a deep commitment to accessibility, inclusion, and corporate legal reform.

My practice covers a wide spectrum: Arbitration and Alternate Dispute Resolution (ADR), Matrimonial and Divorce Law, Banking and Financial Regulation, Service and Employment Law, and Disability Rights Law. I regularly appear before the Supreme Court of India, High Court of Delhi, and quasi-judicial bodies like NCLT, NCLAT, and CAT.

I’ve also had the opportunity to engage with legal systems beyond India, including in the UK, USA, and West Africa, which has enriched my understanding of cross-border legal frameworks and global legal compliance. My goal is to support the government and institutions in managing international litigation and legal strategy, particularly where inclusion and accessibility intersect with policy.

Through VERDICT LEGAL SOLUTIONS, I offer litigation and advisory services to both individuals and corporations. My team and I focus on making legal services inclusive, ethical, and strategically sound—with a special emphasis on empowering clients who are often pushed to the margins.

Arvind Yadav

I want to share something that truly changed my experience as a practicing lawyer.

I live with 75% disability, and because I need support for basic washroom access, I often avoid drinking water outside my home. It may sound small, but it affects my health, comfort and confidence every single day.

Earlier this month, during a book launch, Advocate Meghna Mishra mam (Senior Partner, Bahuguna Law Associates) noticed I was not drinking water and asked me why. I hesitated, then explained the real reason.

She listened, not out of sympathy, but with intent.

A few days later, while I was at DHCLSC, I received her call saying someone would reach out with a solution. Shortly after, I received assistance arranged by Advocate Vikram Singh Panwar sir, Honorary Secretary, Delhi High Court Bar Association.

I was given two numbers and a simple assurance:

“If you need help in the court premises, call. Someone will assist you.”

For some, this may appear like a small gesture.

For me, it is dignity.
It is independence.
It is inclusion put into action, not just words.

Accessibility is not about special treatment. It is about ensuring every professional can work with equal confidence and respect.

My heartfelt thanks to Meghna Mishra ma’am and Vikram Singh Panwar sir for leading with compassion and showing what real allyship looks like.

Change doesn’t always start with big reforms. Sometimes, it starts when someone notices a struggle and says, “Let me help.”

Accessibility is not a favour. It is a right.

#AccessibilityMatters #DisabilityInclusion #HumanityFirst #LeadershipInAction #InclusiveJustice #DignityForAll #LegalProfession #RealSupport #BreakingBarriers #RightToAccess #EmpathyInAction #RespectAndRights #DisabilityAwareness #SupportSystem #InclusionInPractice

Arvind Rao

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