Procco Financial Services W.L.L

Procco is the fintech branch of Tasheel Finance, the absolute leader of personal finance in Saudi Arabia with approximately 47% of the market share.

Main Responsibilities:
- Acting as the PMO, overseeing more than 100 initiatives.
- Being the champion for agile practices implementation.
- Leading critical fintech projects.
- Leading the execution of the IT Steering Committee activities.

Main Achievements:
- Implemented an agile process in less than 3 months.
- Refined and started the IT Steering Committee process and communications.
- Improved considerably the visibility and prioritization of more than 100 initiatives

Head of IT PMO

Tasheel Finance

Tasheel Finance, the absolute leader of personal finance in Saudi Arabia with approximately 47% of the market share.

Main Responsibilities:
- Acting as the PMO, overseeing more than 100 initiatives.
- Being the champion for agile practices implementation.
- Leading critical fintech projects.
- Leading the execution of the IT Steering Committee activities.

Main Achievements:
- Implemented an agile process in less than 3 months.
- Refined and started the IT Steering Committee process and communications.
- Improved considerably the visibility and prioritization of more than 100 initiatives

Yera

Yera brings AI-driven clarity to your customer support interactions, enabling your team to act swiftly and elevate customer satisfaction.

With Yera, you:
- Win back 1 day a week.
- Get Automated AI Insights for Support Tickets (100% of tickets covered).
- Find the Performance of Your Team and the 80/20 of Your Issues.
- Tailor AI Prompts for Critical Insights Extraction.
- Easy Integration with Tools You Already Use.

CEO | Member of Management Board

CEO | Business and Delivery Director

Mindly was the software agency where Yera originated from.

My mission here was to create the first PMO and its KPIs, plus manage a couple of software development projects for fintechs in Estonia.

For the first version of PMO we used agile methodology (Scrum), recurrently checking our velocity, rework, billability, and prioritizing needed improvement in regular retrospective meetings. 

In the end, I got also involved as the project leader of Yera's first version development and its team, later converting into the Business Director / General Manager of Yera.

Head of Software Projects (Mindly)

BFG International

BFG is one of the top players globally in composite material components, attending from construction and railways, to military and automotive in every continent of the globe.

Here my main activities and roles were:

- Managed multi-million, international, and complex programs and projects of construction (skyscrapers, metro stations, and marinas), wind energy (nacelles and spinners), and railways (urban trains and metro), from the bid phase to the post-project relationship.

- Acted as Key Account Manager for companies clients like Siemens, Bombardier, Alstom, Vestas, GE and more.

- Led new business development like the joint venture initiative between WindStripe and BFG in Latin America for providing a full hybrid energy solution (wind + solar) for telecom companies and remote areas.

- Participated in several new business developments for providing components to automotive (electric cars, busses, tractors, and trucks), Aerospace, Rails, and Wind Energy and having the opportunity to negotiate with governments (Colombia and Brazil), big corporations and NGOs like the United Nations.

- Managed the risks of global supply chain and procurement, and the relationship with different suppliers from different places of the globe (France, Germany, Hungary, Finland, China, Spain, Brazil, Japan, and more).

Senior Project and Key Account Manager (Construction, Railways and Wind Energy)

Ambev Tech

In charge of a complete division for Ambev (Budweiser) of software products dedicated to Supply Chain, Manufacturing, and IoT that provides currently software products and platforms to Ambev in Brazil and Latin America, composed of approximately 50 employees divided into squads and into an agile / DevOps environment. 

Technologies & Tools: C#, Angular, Node, React, Python, Firebase, Elastic, MS SQL Server, RabbitMQ, Solace PubSub+, Docker, Kubernetes, Azure DevOps, Team City, Jira, GitHub, Slack and MS Power BI.

Main achievements:

- Agile culture and process implemented at product teams/squads and performance measurement made in real-time (performance KPIs) using MS Power BI and Jira.

- DevOps culture implemented and running at development teams using Azure DevOps.

- Reduced rework (less than 5% rework rate) and improved efficiency at hours usage (90,4% efficiency rate).
 
- We re-created the main supply chain software platform of the biggest beer company in the globe, using Microservices architecture and implementing new IoT / industry 4.0 features.

Head of Operations and Software Development

Euax Consultoria - Estratégia | Projetos | Processos

EUAX is the top project management consulting services provider in the southern region of Brazil.

Here I acted as a third-party project and program manager in different multi-million projects and created project management offices for construction, energy, and manufacturing international clients.

Some examples are:

- Project Management in 2 highway construction projects in Rio Negrinho (State of Parana, Brazil) and the creation of PMO, after an AS-IS and TO-BE process analysis with BPM methodology.

- Project Management and PMO creation for the Tigre SA (the biggest manufacturer in Latin America of pipes and flowing systems for civil engineering).

- Attended international seaports (Itapoa) and electrical components manufacturers (SEL) as a project management consultant.

-Supported in classes and materials for preparing students for PMP and Microsoft Certifications.

Projects and Program Manager (Construction and Manufacturing)

Grupo Linx

Linx is the biggest software solutions provider in Latin America for the retail sector.

Here managed programs of ERP implementation in all regions of Brazil and Latin America for different retail store chains. Each program could involve more than 100 smaller implementation projects in stores in different states and cities in all the regions of Brazil and needed most of the time to involve training and the logistics of a team of consultants.

Some examples of store chains that I managed in the implementation program are:

- Mundo Verde: Biggest store chain in Brazil of natural and organic products.

- Contem 1g: Perfumery store chain with more than 100 stores.

Program Manager - ERP and Software

GATI labs.

Managed several projects of software development and ERP implementation for clients of different industries like Plastics, Oil and Gas, and Pharmaceutics.

Technologies & Tools: PHP, Symfony, Code Igniter, Ruby On Rails, MySQL, MS SQL, HTML, CSS, Javascript, JQuery, WordPress, Magento and GitHub.

Software Project Manager

PayLease

Worked remotely as full-stack web developer developing back-end for Paylease SaaS solution for real estate (it converted into 100+ employees company later) and, developing web portals for real estate customers from San Diego area and some blogs. 

Technologies & Tools: PHP, MySQL, HTML, CSS, Javascript, JQuery, WordPress and GitHub.

Web Full Stack Engineer (remote)

Faculdade de Tecnologia e Ciências

Worked as full-stack web developer developing web portals and internal tools for the university, and, as software engineering instructor.

Technologies & Tools: PHP, MySQL, HTML, CSS, Javascript, MS Access & VB.

Full Stack Developer (Internship)

Brazilian/Spaniard experienced international projects and program leader with over 15 years experience managing complex initiatives in the IT, software, construction, manufacturing sectors across Europe, Middle East, Asia, and the Americas.  

Areas of expertise include:

- Global Project/Program Management - Oversaw $100M+ projects from planning to execution across industries like infrastructure, energy, and software.

- PMO Development - Created Project Management Offices, implemented metrics/KPIs, and established processes to optimize operations in organizations ranging from startups to corporates.

- Technical Operations - Directed development teams to build scalable software solutions using agile methodologies, DevOps, and the latest technologies.

- Cross-functional Leadership - Led diverse international teams across departments including engineering, construction, marketing, HR, and more.

Change Management - Transformed operations by ushering organizational improvements and new technologies such as ERP, IoT, and AI.

- Client Relations - Managed key accounts, developed trusted partnerships, and ensured customer satisfaction for global giants like Siemens, Bombardier, Alstom and AB Inbev.

- Proven ability to deliver complex international projects from concept to completion while building high-performance teams, gaining buy-in, and forming lasting partnerships. Excited to drive innovation that accomplishes extraordinary outcomes.

Eduardo Levenfeld

Qintess

Responsible for adopting low-code practices and tools, mainly in Outsystems and Microsoft, increasing the results of companies and the solution development ecosystem at a higher level of productivity and effectiveness. Also working in the practice of Agility, undertaking new ways of working, processes, tools and mentality, mainly based on Atlassian solutions.

Low-code and Agility Practice Leader

FAE Centro Universitário

Invitead teacher in Agile Management and Practices, Innovation and Digital Transformation

Invited Teacher

Oral Unic

Responsible for all the company's IT activities, from the management, implementation and development of specific solutions in the segment, as well as IT infrastructure and operations, including cloud. In BackOffice using SAP Business One and Salesforce. Also working on the adoption of a data-driven strategy and performance indicator practices. Encouraging the company's digital culture, based on the wide adoption of Offiec 365 platform tools and also on the publication of content and events.

Head of Information Technology and Innovation

Grupo Marista

Responsible for IT service delivery chain of the Marista group (solutions in education, health, solidarity, retail and corporate), acting in the management of IT projects and customer services through teams of experts in projects and applications, service desk and field service. Applying agile mindset practices, human resources management, business and information management, service management and governance, working mainly with the focus on delivery-oriented results to business services. Responsible for teams of Product Owners in technologies and platforms like SOA and Outsystems (Low-code development), and Global delivery solutions.

IT Manager

Euax Gestão de Projetos

Associate consultant and instructor in IT Governance, IT Strategy, Project Management and Microsoft EPM. Works on customers using frameworks and best practices like ITIL, COBIT, PMBOK, APQC-PCF, BPM, TOGAF and Lean IT. Author, instructor and contributor in development of training programs in several areas of IT.

Senior Advisor

MILIUM

Performed stabilization of ERP system developed internally in the company, based on Microsoft ASP language (WEB) and Microsoft SQL Server. Involved more than 10 business areas of the company. For this activity, trained staff and implemented systems development methodology for conducting the work (Agile). Complete adaptation infrastructure sector to support all IT activities, as well as support for enterprise users (approx. 600 users) and increasing the overall performance to support the company's growth. Implementation of the tax system (Synchro) for support, ERP integration and operation of the tax needs of the company, especially the recent assignments generated by SPED. Development and deployment of new POS platform, to meet the new demands of the business, alignment the practices to the new rules of law (PAF-ECF). Served as technical leader of the system along the SEFAZ-SC, for compliance to PAF. Extensive use of project management tools for IT control and communication with the various stakeholders, particularly the company's executives, using practices recommended by PMI (PMBOK).

SOCIESC - Sociedade Educacional de Santa Catarina

As teacher worked in the following areas: Excel Advanced, Visual Basic (4 to 6), Access Advanced, Project (4.1 to 2003) and EPM (Project Server), Groupware (Exchange and Outlook) and IT Fundamentals for Administrators. As author, developed courseware in the following areas: Applied Programming using Microsoft. NET and C#; Applied Programming - Java; Advanced Programming Elements and Programming Fundamentals.

Lattes curriculum: http://lattes.cnpq.br/3330415054871589

Teacher

Aporte Consultoria

Responsible for the assessment of the Software Factory, developing business plan to create new business opportunities, technology and partnerships. I assumed HR area of the company, which had over 200 professional IT services contract for the implementation of projects in Oracle EBS (ERP). Led initiatives in partnership with Microsoft, specifically on advanced projects in BPM / EAI, Portals, Databases, ALM and .NET development. As part of the partnership with Microsoft, formed consulting team to deployment of ERP AX and CRM Dynamics in the Market.

Executive Manager

Fremax Brakes

Responsible the implementation of ERP Microsiga (Protheus) the company, focusing on stabilization of the modules purchased. Development coordinator specific routines in ERP Microsiga using ADVPL. Built the IT area, using the best practices in the IT management, with hiring people and outsourcing services. IT project management, specifically in the development of custom systems integrated with ERP, using Microsoft technologies (Access, VB,. NET and SQL Server). Responsible for the architecture, development and deployment of e-commerce site. Focus on Microsoft Technologies in infrastructure systems. IT support of the company's subsidiaries in Argentina and the Netherlands.

IT Coordinator

Universidade do Estado de Santa Catarina

Professor convidado em disciplinas de formação Microsoft, na formação de Consultor em Internet e Comercio Eletrônico

Professor convidado

Digital Transformation & IT Executive, CIO, Teacher, Senior IT Executive, Head of IT

Working in the Technology area today is a privilege. The great challenges of Digital Transformation in companies and the impacts of Exponential Technologies, further expand the opportunities and new skills that IT professionals need to act.

With more than 30 years of experience in the technology area, with more than 20 years as a manager in various segments, such as banking, manufacturing, services, education, retail and healthcare, there are countless learnings and achievements that allowed me to be a facilitator, a maker and above all, a great observer of the results that companies and people achieve with digital adoption. And this reality changes and improves daily, allowing us to actually be a “lifelong learner” in real life.

In carrying out projects and transformations, with international experience in China, Netherlands, UK and Colombia, they contributed to a particular vision in certain cultures and countries, as well as adapting to local expectations in terms of results orientation. And more recently, after the COVID pandemic, it was possible to act on the necessary responses that the healthcare segment demanded, with Telehealth, cloud solutions, Privacy, Compliance, Patient Experience and Digital Hospital.

As a teacher, more recently in the disciplines in the area of ​​Agile Management and Digital Transformation, I am inspired by each class, in their expectations, sharing of ideas, doubts and, above all, in the exchange of experiences. In recent years, it has been evident how students have matured more and more to “formulate questions”, seek to exchange experiences with pragmatism and are dedicated to solving complex problems, sparking an excellent opportunity for learning and continuous improvement.

And among so many challenges, Culture, whether organizational or individual, has been the main focus of my work, requiring proactive, communication, relationship skills in a complex matrix of stakeholders and, above all, customer-centricity.

I'm passionate about technology and motivated by challenges, I feel comfortable in the role of change agent, transformer and enhancer in the adoption of new technologies and new ways of thinking.

taplio

The Battle

Eduardo Levenfeld

Laercio Loureiro

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