Eric Holtzclaw

Liger

As Chief Strategist of Liger, Eric evaluates businesses to improve products, services, support and marketing strategies for overall effectiveness. Along the way, Eric teaches companies how to understand their customers better so they build solid teams that deliver to customer expectations.

A trusted advisor to Fortune 500 companies and small business owners alike, Eric uses his extensive experience starting, growing and running his own businesses in concert with a knowledge base from over a decade of business and consumer interviews to accelerate a deeper understanding of the true behaviors, motivations, goals, preferences and expectations of customers and teams.  

A sought after speaker, writer and thought leader, Eric's passion is to apply customer-based knowledge to emerging trends in technology creating new opportunities and improving existing business models.

Chief Strategist

Tarkenton Private Capital

Actively guiding the firm's investment strategies and shaping the future of innovative startups and early-stage companies in the portfolio.

Collaborate closely with entrepreneurs, founders, and CEO's, guiding them through growth challenges, refining business models, and providing valuable industry connections. Analyze market trends, identify emerging opportunities, and contribute to portfolio optimization. Contribute to the success of both the firm and the startups we support, fostering innovation and driving impactful returns on investment.

Principal

PossibleNOW

Provide strategic direction for the adoption of the MyPreferences platform within enterprise clients. MyPreferences allows companies to "Listen, Remember and Respond" to their customers' desires for overall engagement and customized experience.

Formation of a Professional Services Organization within PossibleNOW to assist Fortune 500 companies with both the strategic evaluation of enterprise-wide preference management and the implementation of the MyPreferences SaaS solution.  

Serve as the interface between PossibleNOW and industry analysts, potential PSO partners and vendors.  Establishment of proprietary research and best practices for the centralization of preference management and maximizing user adoption with an eye toward existing and future marketing needs.

Chief Strategy Officer

Mansueto Ventures

Weekly column on Inc.com providing advice to business owners and entrepreneurs.  The column covers trends in technology, leadership, employee management and research.

http://www.inc.com/author/eric-holtzclaw

Columnist, Lean Forward on Inc.com

User Insight

As CEO of User Insight, Eric Holtzclaw oversaw strategic service offerings and ensured operational excellence and innovation across the business. 

User Insight's body of work gave Eric the unique opportunity to interview thousands of users across industries where they work, live and play to truly understand "why" they do what they do within different contexts.  User Insight delivers over 150 projects a year supporting the world's largest brands.  This vantage point provided a unique perspective and understanding of the dramatic impact created by relationship-based technologies and a preview of the future based on the "Internet of Things".

Chief Executive Officer

CyberSource

Part of the leadership for a new team tasked with creating a professional services arm within CyberSource to support deployment and extension of CyberSource's core payment and fraud offerings.

Specific highlights include:

- Responsible for negotiating relationship with order fulfillment partner and rollout to organization 
- Creation of stored value offerings
- Supporting United Kingdom and Saudi Arabia in development of emerging markets
- Development of statements of work, pricing and pitches of key high profile projects

Practice Manager

Silicon Graphics

Created Internet Services practice for SGI's newly formed Professional Services organization that generated $30 million a quarter in new business

Responsible for identifying partner companies to add new solutions for extension of SGI hardware

Advised SGI's customers on solutions based on SGI hardware to take advantage of emerging Internet technology to extend and expand upon their core businesses

Solutions Architect, Practice Lead

PrimeWire

Created an employee benefit enrollment system to streamline benefit enrollment for employers working with independent agents.

VP, Technology

OneCoast Network

OneCoast is a consolidation of Manufacturer Representative Agencies from across the United States into one larger entity.

Responsibilities included:

- The application of technology to increase efficiency 
- Centralization of the back office operations
- Creation of enabling technology to equip in-field sales reps
- Development of order entry and commission system for showroom sales
- Build out of corporate headquarters and data center

OneCoast was the one of the largest venture capital backed entities in Atlanta in 1997.

Thomson Reuters

Projects included KnowX, KeyCite, WestLaw on the Web and WestLaw Europe.

Director of Product Development

Marketing isn’t just about tactics—it’s about discipline, consistency, and strategy. At Liger, we don’t use cookie-cutter marketing. We specialize in bringing complex businesses to market—financial services, fintech, insurance, PEOs, and more—to clarify their message, amplify their brand, and drive real business growth.

With decades of experience launching, growing, and advising companies, I’ve seen firsthand how the right marketing can transform businesses. I’ve helped Fortune 500 giants and scrappy startups alike, using a mix of research, strategy, and storytelling to uncover what truly drives customer behavior.

Why Work with Liger?

We take brands from being invisible to unforgettable through:
- Strategic Positioning – Crafting messaging that cuts through the noise
- Creative Storytelling – Turning complex ideas into compelling narratives
- Smart Execution – Driving measurable growth with tailored marketing

As a founder of multiple startups—including one of the first profitable internet enterprises—and two, three-time Inc. 5000 honorees, I understand what it takes to scale a business. My experience spans creating new divisions in established companies to challenge the status quo and leading teams that turn bold ideas into real impact.

Let’s connect and explore how Liger can help you become the market leader in your space.

Professional experience includes: founding multiple startup companies, including one of the first profitable Internet enterprises; co-founding User Insight which made the Inc 5000 fastest growing companies 3 years in a row; and the creation of new divisions within established companies to encourage a shift in thinking and change in approach.

Chief Strategist & Dojo Master

As Founding Partner and Chief Strategist of Liger Partners, Eric evaluates businesses to improve products, services, support and marketing strategies for overall effectiveness. Along the way, Eric teaches companies how to understand their customers better so they build solid teams that deliver to customer expectations.

A trusted advisor to Fortune 500 companies and small business owners alike, Eric uses his extensive experience starting, growing and running his own businesses in concert with a knowledge base from over a decade of business and consumer interviews to accelerate a deeper understanding of the true behaviors, motivations, goals, preferences and expectations of customers and teams.  

A sought after speaker, writer and thought leader, Eric's passion is to apply customer-based knowledge to emerging trends in technology creating new opportunities and improving existing business models.

Verizon Business

Account Manager SMB

Liger Partners

Main point of contact and client advocate remotely for a full-service marketing firm in Atlanta. Lead and grow accounts for clients that range from enterprise B2B to Global manufacturing and niche B2C goods in a wide range of channels.

Some examples of services rendered: Social media management, thought leadership, earned media, blogs and SEO, video, digital ads, event management, and full website builds. Full branding/rebranding or M&A activity including company naming, logo design, rollout and comms strategy, trade show booth design, etc.
 
Run weekly Zoom calls with clients to develop and cover strategy and touch base on goals and current landscape with their business in order to drive marketing activities that would benefit them most. Client’s industries included manufacturing, fintech, executive coaching.

Collaborate with internal teams to develop effective deliverables and ongoing marketing support. Build genuine relationships and provide advocacy that ensures retention.

Educator, translator, consultant, researcher, problem solver and planner, and my clients' BFF.

Account Manager / CSM

Inherited Property Solutions

Recuiter

Southern New Hampshire University

Student

Medicus Healthcare Solutions

Recruiter

AT&T

A sales manager based outreach to find the best solutions for existing and potential customers from families to businesses.

Relationship building, funnel management, and relationship management are the crucial pieces to success in this dynamic role. Skill-sets developed from years of experience allow those qualified to get results in the most effective growth sector in at&t mobility.

Integrated Solutions Specialist

Destination based store for sales, service, and support.

Sales driven role with support as it's backbone. Building relationships is essential to gaining business. Honesty and integrity pays off with my clientele. 

Many years of sales success in this role. Twice a Summit award winner, an achievement only awarded to the top performers in a 7 state territory. Many territories had greater population density, affluence, network coverage, reputation, and loyalty dating back many years. I managed to make the list back to back years being one of 2 to make it in my state one year, and the only one in my state the year following.

One of my most notable sales successes in the business sector was a deal secured for a company to the tune of 105 lines. A director that had been a consumer client of mine for years was put in charge of reviewing their wireless account. She had me construct a quote and plan for he business, and insisted I conduct the sale. I was present years later at her wedding.

I completed the Management development program upon invitation in 2014, and have been to 4 customer's weddings since my initial hire at at&t. I consider this to be the most significant testament to my relationship building abilities.

Sales Consultant

UNH InterOperability Lab

Designing and running tests for cable modems and head ends (CMTS) for manufacturers prior to submitting to industry certification. The lab would ensure products met certification before $100k+ nonrefundable certification testing.

I worked alone and in teams to develop and run testing. Coding, terminating cable, building patch panels, and using EE equipment was the initial main focus of this role. Eventually, I discovered I enjoyed, and was more talented at building and maintaining relationships with our vendors in order to keep business with our lab. My love for sales and relationship management developed from this job.

DOCSIS Test Engineer

I'm a seasoned Account Manager with over 15 years of sales and marketing experience in various industries, including consumer and B2B mobility sales as well as a marketer for enterprise-level accounts.. I have a proven track record of building and growing accounts, delivering solutions-based selling, and achieving national recognition for my performance.

As an account manager at Liger Partners, a full-service marketing firm in Atlanta, I was the main point of contact and client advocate for a diverse portfolio of clients, ranging from fintech to B2C goods. I led and executed marketing strategies across multiple channels, such as social media, SEO, video, digital ads, event management, and website development. He also managed branding, rebranding, and M&A activities, including naming, logo design, rollout, as well as internal and external communication strategy.

He is passionate about client relationships and translating goals into actionable and measurable outcomes.



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