Raymond Eisbrenner

II1 LLC

Independent Trader

Fearless Feedback LLC

The key to unlocking the full potential of any work team is maximizing engagement. 

So why do the majority of engagement solutions on the market today fail to move the needle? We asked the same question and finally, there is a solution that works.

Employee engagement is not something that can be optimized with employee experience platforms alone, although they are a great tool that complement our services well because of consistent measurement of employee sentiment, or eNPS.

Yet employee engagement solutions found in online courses, widely distributed books, baked into employee experience platforms, delivered generically by consulting powerhouses - they simply don’t dig deep enough.

Fearless Feedback LLC is the ONLY service on the market today that puts the power of controlling team engagement directly into the hands of the team manager. We give specific, exact, steps to take. Our solutions are both scientifically-proven and Fortune 500-proven.

We do not drop off generic and reactive advice and then send an invoice. We solve the problem at the core and ensure that your enterprise’s leaders are equipped with the crystal-clear instructions they need to navigate the most critical manager-employee interaction: direct feedback. 

Feedback done wrong once can result in turnover, low productivity, low engagement, poor teamwork, and more. It is absolutely critical to navigate this conversation with pinpoint accuracy at every twist and turn.

Stop wasting resources and start taking control of your enterprise’s employee engagement and resulting productivity by booking your first informational call at this link: https://calendly.com/fearlessfeedback/

Thank you.

Industry Leader in Employee Engagement, Founder, & Enterprise Employee Engagement Consultant

Aurea Software

● Recognized for having the highest marks in both major KPIs:
 o Customer Success Plans: Earned highest rate of completed plans.
 o Case Progression Model: Created the program. Reached the highest percentage of customers properly enrolled and committed to going through the program.
● Achieved the highest average rate of increase for customers with regard to customer utility and customer satisfaction in every quarter, except for the first quarter at the company.
● Provided full account management without Commercial team members which resulted in 0 customer turnover and allowed for Commercial SVP to execute critical sales expansion into additional products.
● Revolutionized customer use case progression process by clearly defining all product features, categorizing and assigning a numeric score, baking in product artifacts, attaching to a simple customer survey, and automating resulting recommendation presentations.

Head of Customer Success for Future of Commerce Products / Customer Success Director

● Created new Professional Services programs to address current customer needs and areas of improvement, increasing revenue by over $3M.
 o Recognized for the invention of “Robots 101” which allowed CSMs to quickly increase customer product utility.
● Assisted leaders across the organization as the Subject Matter Expert for all "Future of Commerce" products.

Customer Success Manager

The Hertz Corporation

● Drove and completed the 2 largest projects of Director of Fleet Planning.
 o New Central Fleet Planning UI: Optimized UI sprint progression by finding, prioritizing, and communicating iterative improvements using Scrum methodology, UX, user stories and user testing. Collaborated with Data Science and IT teams to ensure functionality and capability.
 o Fleet Plan Management: Streamlined Fleet Planning process to be managed by 1 employee, rather than 4.
● Developed and implemented an innovative logistics initiative that enabled a massive improvement in the movement and organization of vehicles. By incorporating rail into the transportation of assets, the company was able to quickly adapt to regional needs and meet fluctuating customer demand better than ever before.

Interim Fleet Planning Leader & Special Project Manager

● Created and implemented original strategies to improve efficiency and accuracy of complex, everchanging fleet planning.
● Reassessed and improved existing quantitative tools and processes for time efficiency, accuracy, and undefined opportunities for improvement.

Senior Fleet Supply Chain Data Analyst

● Maximized profit for 7 USA markets through a combination of pricing and inventory strategies rooted in game theory, data science, market analysis, and general economic principles.
● Cultivated strong partnerships with Field Operations and Fleet using analytics to influence operations strategies, producing value for all stakeholders.
● First Senior Analyst to lead VP-level project; deployed analytics, project management, and "soft" skills to enhance employee recognition and feedback processes and train 53 company leaders.

Senior Revenue Management Data Analyst

General Motors

● Discovered 5+ original insights in relation to the battery electric vehicle (BEV) market and communicated and presented findings with potential actions to company leadership.
● Created the first GM BEV adoption model to help explain the factors impacting BEV adoption.

Data Science Intern

Eisbrenner Unlimited

● Leveraged broad and diverse experience to provide a full range of business development, operations, and project management consulting.
● Contracted projects included:
    o Woodward Pharma Services, LLC, Birmingham, MI
    o Apples & Oranges, Ann Arbor, MI
    o Duo Security, Inc., Ann Arbor, MI
● Achieved 2x in year-over-year profits and revenue in Woodward Pharma and Apples & Oranges.
● Identified and solved the process issue that had been causing 100% turnover for entry-level renewals department employees.

Small Business Growth Expert, Consultant, and Founder

YMCA of the USA

Volunteer Basketball Coach

Woodward Pharma Services LLC

● Oversaw development of pricing and contract management databases for improved employee
accuracy and efficiency.
● Directed full installation of enhanced reporting, forecasting, and communication processes.
● Revived multiple previously stalled projects including application for U.S. Department of
Veteran Affairs product sales.

Project Consultant

Duo Security

● Instituted update and standardization of scrubbing process to ensure increased customer retention
and reduced employee turnover for Renewals team.
● Created Global People Team Career Development strategies alongside management to improve
upon first quarter reporting.
● Earned Action Plan Leader title for entire company after suggesting successful solutions.

Apples and Oranges

● Directed identification and monitoring of potential and existing customers through understanding and upgrading relationship management programs, resulting in 100%+ revenue increase.
● Led creative control for company LinkedIn page and branding; worked with executives to develop new company slogan.

Multifaceted entrepreneurial executive with 15+ years of powering companies by taking on and succeeding with complex and ambitious projects and improvements. Recognized for dynamic ability to simplify data and present effectively to help companies connect big-picture ideas to positively impact EBITDA. Positive and enthusiastic leader who builds high-achieving teams that implement sustainable, usable, and powerful processes that strengthen organizations. Proven collaborator who creates strong relationships with executives across various functions. Experienced entrepreneur and consultant who takes full accountability and has repeatedly been able to navigate ambiguity to create new revenue sources and increase revenue from pre-existing revenue sources.

Strategic Partner and Referral Agent

Bonita Wellness Institute

Bonita Wellness Institute offers wellness coaching for you and your workplace. We help organizations and individuals with burnout and stress management, creating sustainable and customized workplace wellness programs, and offer PALM Certifications for those organizations who truly care about their teams’ well-being.

We specialize in:
-	Workplace wellness concierge & consultation services
-	Wellness solutions for corporate and private events
-	Workplace wellness workshops
-	PALM Certifications for workplace wellness
-	Online courses (standard and customized)

Founder

Integrated Revenue Management and Analytics Hospitality Solutions, LLC.

Consultation services for curated and comprehensive sales, marketing, and revenue management strategies, extensive data analytics and visualization, presentation and results communication. Pricing and demand analysis. Social media and web strategies and tactics.

Founder and Principal Consultant

EOS Hospitality

Regional Director of Revenue Management

Carillon Miami Wellness Resort

Director of Revenue - Wellness Resort

Canyon Ranch

Revenue management for both wellness resorts in Tucson, AZ and Lenox, MA 
Budget, pricing, promotions, product development, sales and marketing strategic plan

Regional Director of Revenue - Wellness Resorts

Highgate

Revenue management oversight of the Key West resort portfolio (6 resorts)

Regional Director of Revenue Management - Resorts

Village at Playa Pristina in Bocas Del Toro, Panama

Worked with the owners of Village at Playa Pristina to develop and market a self-sustaining eco-resort and residences on one of Panama’s Caribbean island

Director Of Marketing And Business Development

Rozsa Dimando is a dedicated health enthusiast and educator who is passionate about promoting holistic well-being and mindfulness in everyday life. With a diverse background in teaching, mentoring, and coaching, Rozsa has established herself as an Integrative Nutrition Health Coach, meditation instructor, and workplace wellness advocate.

Rozsa graduated from the Institute for Integrative Nutrition, equipped with the knowledge and expertise to guide individuals towards optimal health and wellness. Since then, she has been actively working as a health coach, assisting clients in making positive lifestyle changes and empowering them to achieve their wellness goals.

Rozsa's journey into mindfulness began when she discovered the transformative power of meditation. Inspired by her own experiences, she became a meditation instructor, sharing her knowledge and guiding others on their inner journeys towards peace and self-discovery. Through online and in-person learning, she teaches workplace well-being, mindful living, and meditation, helping individuals find balance, reduce stress, and cultivate greater awareness in their lives.

Prior to her work as a health coach and meditation instructor, Rozsa's teaching and mentoring career began more than 20 years ago when she taught English as a second language in Hungary. She later transitioned into mentoring teams and leaders in the hospitality industry, both at hotel and corporate levels. Her passion for education and guidance has continued to grow over the years, and she has channeled it into founding Bonita Wellness Insitute to support others on their professional and wellbeing journey.

With a strong commitment to sustainability and the well-being of both people and the planet, Rozsa has been an advocate for organic produce and harmful chemical-free cleaning and self-care products. She believes in the importance of promoting a healthy and eco-friendly lifestyle for the benefit of individuals and the environment.

Furthermore, Rozsa has established herself as the founder of the PALM Certification™ for Workplace Wellness, a comprehensive program that equips organizations with the tools and knowledge to prioritize employee well-being and create a thriving workplace culture.

Rozsa Dimando's dedication to promoting holistic well-being, mindfulness, and sustainable living has made her a respected health coach, meditation instructor, and advocate for workplace wellness. Her passion for education, growth, and empowering others shines through in her work, making a positive impact on the lives of those she encounters.

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