LBee Health

Comprehensive mental health and support services for recovery from burnout, toxic work environments, and trauma. Sign up at lbeehealth.com for launch updates or to join our beta groups.

Chief Executive Officer

Clinical Operations Group

Clinical Operations Group's offers advisory services for early stage health tech startups beginning with hourly advising and extending up to daily, operator-in-residence support for clinical programs, RCM, staffing, compliance and more.

ElleTwo

We're redefining professionalism for women. 

This ain't your father's professionalism. 

Home of The High Rise By ElleTwo

Mend Family: Integrated Telehealth for the Modern Practice.

Mend - VP, Client Services
• Created the highest-rated implementations process for ambulatory care as determined by KLAS
• Revamped and grew 7+ distinct teams from 7 to 26 to effectively support the patients, providers, and staff
• Oversaw all operations after contracts were signed for a healthcare software organization, including account management, growth, and building relationships with nationwide organizations
• Led the project management, implementation, and growth strategies, exponentially expanding the business by 300% in 2020 from 125 active accounts to onboarding an additional 400+ new organizations
• Established the branding for the startup organization and orchestrated the outgoing communications efforts to ensure clear messaging, positioning Mend as the leading provider of simple-to-use, scalable healthcare communications solutions for all organizations
• Oversaw implementation of telehealth treatment programs by designing customized workflows that facilitated increased access to care by reducing transportation and income barriers
• Spearheaded the telehealth launch of the largest intensive outpatient, partial hospitalization, and outpatient substance use treatment program in the country by building out the solution and managing an entire deployment of 300+ providers, resulting in 13K visits a month with 1 group, identifying 0 change in outcomes for virtual vs. in-person visits after 3+ months, and earning recognition by the New York Times
• Developed different novel and innovative support teams, providing white-glove service to high-end clients and gaining insight into provider behavior and understanding the client’s technological complaints, reducing reports of connectivity issues by 75%
• Designed customized workflows for Behavioral Health, triage, and telehealth across different specialties by leveraging insight into clinical utilization
• Managed the EHR integration teams for 3rd parties by gaining a comprehensive understanding of EHR integrations

Vice President of Client Services

MIND 24-7

Vice President of Ecosystem Development

Comprehensive Behavioral Healthcare of Central Florida

• Led a team with upwards of 15 people, oversaw a budget, and managed the operations of behavioral health and medication-assisted treatment clinics to influence significant growth
• Built the first outpatient, behavioral health urgent care in the Southeast with a platform for immediate outpatient treatment of acute psychiatric patients to reduce unnecessary hospitalizations and insurance costs and provide access 7 days a week, facilitating exponential growth over 5 years
• Headed clinical improvement efforts enhance medication assisted treatment programs, avoiding significant inpatient stays
• Created first-of-its kind behavioral health urgent care with innovative physician-partner referral program to reduce wait times for in-person psychiatric care from 6 weeks to several hours, eventually transitioning to a full telehealth program
• Defined an extensive intake procedure to effectively manage the intake and insurance verification of all new patients, meeting accurate program entrance criteria for patients 100% of the time
• Architected the company’s own in-house EMR platform to develop a HIPAA compliant computer structure, ensuring adherence to regulatory requirements
• Negotiated with private insurance companies for medical billing and invoicing needs, enabling support for private pay patients
• Constructed a multi-million-dollar consulting wing in 2015-2016 to manage the decline in reimbursements for behavioral health, leading to regenerating assets
Created HIPAA compliant computer structure using an internal EMR platform

Completed all medical billing and invoicing to private insurance companies and private pay patients. Completed all contracting with private insurance companies.

Director Of Operations

Neuroscience Institute of Florida

• Pioneered and marketed the Care For the Caregiver addictions treatment program for nurses at risk of losing their licensure, successfully supporting and retaining nurses
• Fostered relationships and secured long-standing referral networks, resulting in significant growth of 200-300% YOY
• Secured patient records by actively coordinating with referring clinics and doctors, ensuring HIPAA confidentiality compliance and seamless patient transitioning across clinics
• Initiated professional outreach to other clinics by designing and executing various marketing campaigns, including advertisements, marketing gifts, and websites, leading to an increase in company awareness

Marketing Director

Sign up for a group at lbeehealth.com/joinagroup

Get updates on our program for simplified, accessible autism diagnosis at lbeehealth.com/programupdates

Now on with the intro!


Hey there! I'm L2. 

Really. It's what everyone calls me. Just go with it. 

I want you to know, more than anything, that isolation lies. That it's not just you. That we're all going through it, things are just hard, and help is available. 

I am a telehealth program operator, mental health advocate and women’s cheerleader who uses the LInkedIn Box every day to talk about what I know, how I’ve gotten to where I am, and how others can do things better than what I did. 

I am the CEO of LBee Health, a virtual mental health treatment program focused on helping people who recovering from burnout, toxic work environments and trauma. We also provide full mental health care for most diagnoses. We want to make care accessible and low cost, and we do that by partnering treatment, when necessary, with psychoeducational groups and coaching for a variety of topics. You can find out more at LbeeHealth.com or email use at hello@lbeehealth.com. 

I'm also the CEO of ElleTwo, a digital platform that is calling BS on what women have been taught about what it means to be professional. You can find out more at elletwo.com. We also have a membership community that you can read more about at ourhighrise.com. Join us on #teamdifficult. We’re redefining professionalism for women.

For information on telehealth consulting projects, email me at Lauren@clinopsgroup.com or use the contact form on our website at virtuellehealth.com. 

For more information related to elletwo, head over to elletwo.com.

It's hip to be square, kids.

Lauren Howard

Healthcare

> Supporting on the ground continuity of care data gathering
> Facilitation of effective on-boarding of new health plan members and new buildings
> Collaborate with the local clinical staff and leadership to educate and train new nursing facilities on the clinical model

Registered Nurse

> Provided care to the antepartum, laboring, and postpartum patient
> Ensured metrics are met and documentation is thorough and accurate
> Prepared patients for surgery, assisting in the OR, and recovering patients in PACU
> Provided care of the newborn infant
> Collaborated with healthcare providers to ensure safe and quality care is provided

St. Joseph County Election Board

Ensure voters are in the correct precinct prior to voting
Verify voters are legally able to vote prior to them placing their voteProvide a safe place for voters tocast their ballots

Poll Worker

Oak Street Health

• Provide patient education, particularly around chronic conditions, preventative care, and medications
• Developing, implementing, and updating care plans
• Functioning as a case manager, helping patients navigate and coordinate their healthcare needs
• Utilize standardized protocols for medication management and direct patient care
• Provide clinically competent triage and symptom management to patients who may or may not be physically present

Trinity Health

• Participated in Quality Assurance and Process Improvement
• Conducted educational and training activities for staff through instruction and dissemination of information on healthcare practices
• Participated in community surveys and when necessary develop a plan of correction
• Collected, analyzed, and interpreted health data in order to plan, implement, evaluate, and disseminate appropriate public health practices
• Developed and implemented high-quality learning content in a variety of formats, including eLearning, video, audio, virtual course materials, PowerPoint presentations, tool kits, study guides, and performance support tools.

Director of Education & Infection Prevention

Mishawaka Parent Group

Oversaw internal operations
Worked to build strong relationships with parents, students, school staff and community members
Maximized the group's operating performance
Helped to achieve the group's financial goals through fundraising 
Developed project plans with forecasts, estimates, and resource assignments
Part of a team of 4 that raised over $17,000 in one school year

Vice President (Elected Volunteer)

Allied Physicians Surgery Center LLC.

Completed accurate medical history and documented all information in the EMR
Delivered clear and concise communication to patients and/or their designee 
Applied surgical screening based on set facility protocols
Coordinated and ensured completion of pre-surgical testing with patients and providers 
Provided patient education on pre-surgical prep, medications, treatments, and post op care
Collaborated with a variety of providers to ensure patients are cleared and appropriate for surgery

Telephonic Triage Nurse

The South Bend Clinic

Managed up to 65 employees and 15 providers
Functioned as a Project Manager with implementation and execution of evidence-based practice changes to improve physician, staff, leader, and patient/family experiences and care
Responsible for budgeting and forecasting, expense reporting, risk management, status reporting, and execution
Created project documentation and strategy plans
Accountable for complete project lifecycle from inception to closure
Acted as the initial point person for all assigned departments
Effectively and successfully led multiple projects in a fast-paced environment
Balanced multiple priorities simultaneously and adapt to the changing needs of the business
Rolled out new phone triage program and protocols
Managed daily staffing and monthly provider schedules
Provided ongoing performance feedback for staffing, including annual reviews
Worked with Directors to identify and measure success with key performance indicators
Participated in the hiring process of staff and providers
Completed audits to ensure staff and providers are meeting KPIs - addressing barriers
Managed annual budget
Worked to decrease costs by 15%

Practice Manager

Provided general nursing care to patients
Worked as a case manager, helping guide patients with navigating their care needs
Provided extensive patient education on a wide variety of topics
Provided phone triage based on protocols
Assisted with updating and maintaining of patient medical records
Provided excellent customer service to patients and their families
Responded to medical emergencies on the campus property
Performed pre certifications and prior authorizations

LPN/Triage Nurse/Case Manager

Memorial Hospital of South Bend

Demonstrated a high level of competency and knowledge while performing nursing care including medication administration, bedside procedures, assessments, treatments, and patient education
Great communication with providers, patients, families, and staff
Delegated tasks to licensed and non- licensed personnel
Maintained accountability for achieving appropriate outcomes for goals set by the facility/inpatient unit
Firm patient advocate- communicated with a variety of providers to meet the needs of the patient and their family

Float Pool Registered Nurse

Ross Education, LLC

Developed, implemented, and updated high-quality learning content in a variety of formats, including eLearning, video, audio, virtual course materials, PowerPoint presentations, tool kits, study guides, and performance support tools
Maintained over a 90% retention rate for students
Prepared weekly lesson plans according to the standardized Ross curriculum
Taught classes and skills for Medical Assistant as well as Medical Coding and Billing programs

Course Instructor

Home Pointe - AWS

Gained experience with patients that had a wide variety of disabilities and diseases
Provided patient education daily to the patients and their families
Provided all nursing care for the patient while in the home including: medication administration, trachcare, gbutton care, and ADL assistance per doctor orders

Accomplished, goal driven, and dedicated Nurse, Leader, & Project Manager with over 17 years of experience in healthcare. 

Proven record for managing multiple fast paced projects, implementing new technologies, and leading diverse teams. 

taplio

The Battle

Lauren Howard

Emilie M.

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