LBee Health

Comprehensive mental health and support services for recovery from burnout, toxic work environments, and trauma. Sign up at lbeehealth.com for launch updates or to join our beta groups.

Chief Executive Officer

Clinical Operations Group

Clinical Operations Group's offers advisory services for early stage health tech startups beginning with hourly advising and extending up to daily, operator-in-residence support for clinical programs, RCM, staffing, compliance and more.

ElleTwo

We're redefining professionalism for women. 

This ain't your father's professionalism. 

Home of The High Rise By ElleTwo

Mend Family: Integrated Telehealth for the Modern Practice.

Mend - VP, Client Services
• Created the highest-rated implementations process for ambulatory care as determined by KLAS
• Revamped and grew 7+ distinct teams from 7 to 26 to effectively support the patients, providers, and staff
• Oversaw all operations after contracts were signed for a healthcare software organization, including account management, growth, and building relationships with nationwide organizations
• Led the project management, implementation, and growth strategies, exponentially expanding the business by 300% in 2020 from 125 active accounts to onboarding an additional 400+ new organizations
• Established the branding for the startup organization and orchestrated the outgoing communications efforts to ensure clear messaging, positioning Mend as the leading provider of simple-to-use, scalable healthcare communications solutions for all organizations
• Oversaw implementation of telehealth treatment programs by designing customized workflows that facilitated increased access to care by reducing transportation and income barriers
• Spearheaded the telehealth launch of the largest intensive outpatient, partial hospitalization, and outpatient substance use treatment program in the country by building out the solution and managing an entire deployment of 300+ providers, resulting in 13K visits a month with 1 group, identifying 0 change in outcomes for virtual vs. in-person visits after 3+ months, and earning recognition by the New York Times
• Developed different novel and innovative support teams, providing white-glove service to high-end clients and gaining insight into provider behavior and understanding the client’s technological complaints, reducing reports of connectivity issues by 75%
• Designed customized workflows for Behavioral Health, triage, and telehealth across different specialties by leveraging insight into clinical utilization
• Managed the EHR integration teams for 3rd parties by gaining a comprehensive understanding of EHR integrations

Vice President of Client Services

MIND 24-7

Vice President of Ecosystem Development

Comprehensive Behavioral Healthcare of Central Florida

• Led a team with upwards of 15 people, oversaw a budget, and managed the operations of behavioral health and medication-assisted treatment clinics to influence significant growth
• Built the first outpatient, behavioral health urgent care in the Southeast with a platform for immediate outpatient treatment of acute psychiatric patients to reduce unnecessary hospitalizations and insurance costs and provide access 7 days a week, facilitating exponential growth over 5 years
• Headed clinical improvement efforts enhance medication assisted treatment programs, avoiding significant inpatient stays
• Created first-of-its kind behavioral health urgent care with innovative physician-partner referral program to reduce wait times for in-person psychiatric care from 6 weeks to several hours, eventually transitioning to a full telehealth program
• Defined an extensive intake procedure to effectively manage the intake and insurance verification of all new patients, meeting accurate program entrance criteria for patients 100% of the time
• Architected the company’s own in-house EMR platform to develop a HIPAA compliant computer structure, ensuring adherence to regulatory requirements
• Negotiated with private insurance companies for medical billing and invoicing needs, enabling support for private pay patients
• Constructed a multi-million-dollar consulting wing in 2015-2016 to manage the decline in reimbursements for behavioral health, leading to regenerating assets
Created HIPAA compliant computer structure using an internal EMR platform

Completed all medical billing and invoicing to private insurance companies and private pay patients. Completed all contracting with private insurance companies.

Director Of Operations

Neuroscience Institute of Florida

• Pioneered and marketed the Care For the Caregiver addictions treatment program for nurses at risk of losing their licensure, successfully supporting and retaining nurses
• Fostered relationships and secured long-standing referral networks, resulting in significant growth of 200-300% YOY
• Secured patient records by actively coordinating with referring clinics and doctors, ensuring HIPAA confidentiality compliance and seamless patient transitioning across clinics
• Initiated professional outreach to other clinics by designing and executing various marketing campaigns, including advertisements, marketing gifts, and websites, leading to an increase in company awareness

Marketing Director

Sign up for a group at lbeehealth.com/joinagroup

Get updates on our program for simplified, accessible autism diagnosis at lbeehealth.com/programupdates

Now on with the intro!


Hey there! I'm L2. 

Really. It's what everyone calls me. Just go with it. 

I want you to know, more than anything, that isolation lies. That it's not just you. That we're all going through it, things are just hard, and help is available. 

I am a telehealth program operator, mental health advocate and women’s cheerleader who uses the LInkedIn Box every day to talk about what I know, how I’ve gotten to where I am, and how others can do things better than what I did. 

I am the CEO of LBee Health, a virtual mental health treatment program focused on helping people who recovering from burnout, toxic work environments and trauma. We also provide full mental health care for most diagnoses. We want to make care accessible and low cost, and we do that by partnering treatment, when necessary, with psychoeducational groups and coaching for a variety of topics. You can find out more at LbeeHealth.com or email use at hello@lbeehealth.com. 

I'm also the CEO of ElleTwo, a digital platform that is calling BS on what women have been taught about what it means to be professional. You can find out more at elletwo.com. We also have a membership community that you can read more about at ourhighrise.com. Join us on #teamdifficult. We’re redefining professionalism for women.

For information on telehealth consulting projects, email me at Lauren@clinopsgroup.com or use the contact form on our website at virtuellehealth.com. 

For more information related to elletwo, head over to elletwo.com.

It's hip to be square, kids.

Lauren Howard

Pipeline Ops

As a HubSpot Analyst, I manage client relationships, serve as a business analyst, architect HubSpot solutions based on business process discovery, and build out technical solutions in HubSpot portals.

HubSpot Analyst 

Lift Enablement

➡️Translated sales, marketing, and service business requirements into HubSpot build specifications for large-scale (50+ seat), multi-hub implementations. 
➡️ Specialized in developing complex automations and Workflows, fully mapping and building sales/marketing/service processes for 20+ clients and saving hundreds of manpower hours. 
➡️ Designed and deployed custom objects, properties, formulas, deal pipelines, lists, sequences, and forms across both live and pre-deployment HubSpot portals. 
➡️ Resolved data quality and schema issues in multiple HubSpot portals, purging hundreds of thousands of unused records and deleting 1000+ unused custom properties. 
➡️ Built out dashboards for sales and marketing teams across 30 different industries.

Revenue Operations Manager

Ascent360

• Managed 70-100 outbound calls and emails per day to potential clients, building meaningful relationships with stakeholders while helping them understand Ascent360’s value and impact. 
• Generated 11 opportunities & 4 closes in September 2021, exceeding ramp quota by 120%.
• Maintained the highest close rate (~40-50%) on the US SDR team by extensively qualifying my prospects and truly understanding their business needs. 
• Created custom dashboards/automations in Hubspot to manage deal pipelines & track average call time, call outcomes, outbound prospecting volume, call/meeting ratio, cadence performance, and more. 
• Used web scraping (Python) and Seamless.ai to generate 100s of prospects with valid emails/phone numbers/social profiles.
• Prioritized continuous learning, reviewing 20 cold calls per week and completing courses on SPIN Selling, value-centric selling, and cold emailing.
• Created and tested cold email, call, and LinkedIn cadences & templates, emphasizing personalization and relevancy for each touchpoint. 
• Successfully handled objections and asked open-ended questions, uncovering pain points and providing unique solutions.

Sales Development Representative

Bass Investments

• Migrated a broken, ineffective database (Brivity) to Salesforce using Data Loader, cleaning 1,400 records with incomplete data in the process. 
• Designed, implemented, and documented automations to the team’s listing workflow via Flow and Process Builder, ensuring the team missed 0 listing contract deadlines 2018-2020.
• Created and maintained operational dashboards using Salesforce CRM Analytics, providing the sales team with visibility into KPIs and eliminating the old & inefficient data analytics spreadsheet.
• Used Salesforce reporting and filtered lists to systematically evaluate paid lead sources, discovering that Zillow leads had a negative ROI and ultimately saving $2k/month.
• Designed & deployed custom objects, continuously updating picklists, field dependencies, lookups, master-detail relationships, validations, and formula fields.
• Increased SFDC average object data quality from 75% to 90% by designing relevant, easy-to-understand custom Lightning apps, page layouts, record details, and validation rules.   
• Integrated RingDNA (now Revenue.io) and Textedly with Salesforce, increasing data capture and improving our team response time by 28%.
• Developed new cold call and social selling strategies that resulted in a 31% YoY increase in qualified buyers and sellers in 2019.
• Evaluated the company’s tech stack every 6 months, mapping out the flow of data/interdependencies with Lucidchart to determine if any gaps need to be corrected. 
• Administered Outreach.io, increasing individual agent productivity by ~25% by utilizing sequencing and sales coaching functionalities  
• Designed all CMAs and listing/buyer presentations using Adobe Creative Cloud & Lucidchart, contributing to the team’s 70% closed won rate. 
• Reduced new agent onboarding time by 15 days with clearer KPIs and a newly documented training roadmap using Notion.

Sales Operations Manager

Mile High AV

• Provided excellent customer service for a diverse group of clients in person, over the phone, and over email. 
• Performed basic office duties, including scanning documents, mailing letters, buying office supplies, and answering phones.
• Researched cost and other considerations for 5 equipment upgrade projects, finding affordable, reasonable solutions in all cases.
• Managed all business travel for employees, finding the best flight, rental car, and hotel options for each trip.
• Created an easy-to-use, well-documented filing system for invoices, client contracts, and all other business documents. 
• Used advanced Excel functions to add and  update data in a client information spreadsheet with over 1,000 records. 
• Managed an ever-changing business schedule that averaged 30 events & meetings per month.  
• Assisted in basic small business accounting, including A/R, A/P, financial data entry, data analysis, and reconciliation.

Administrative Assistant

Park Hill Congregational Chr

• Solicited donations of goods, services, and money from local companies for two silent auctions
• Designed and produced promotional material for each auction
• Helped coordinate live music and catering for 50+ people at each event
• Coordinated the rental of tables, chairs, and all audio visual equipment
• Assisted church staff with all administrative duties related to fundraising and event planning, including composing emails, setting up equipment, and scheduling vendors

Work was on a per-project basis, with work taking place April and May in both 2014 & 2015.

Fundraising Coordinator

Hi everyone! Thanks for visiting my LinkedIn profile. 

My name is Molly. I’m a collaborative & analytical RevOps professional with over four years of experience improving sales processes and driving revenue growth for real estate & SaaS companies. My love of technology and solving unique problems drew me to CRM management and RevOps. Few other roles are in the position to increase revenue and productivity like RevOps; as soon as I realized the impact I could have, I was hooked. 

My day-to-day work involves transforming complex data into actionable insights, evaluating technology, and building scalable, efficient sales processes that teams love to use - and at the risk of sounding braggy, I'm really great at it. More importantly, I genuinely love the work and start every day excited to solve problems. 

Technical Skills: 

HubSpot Architecure/Administration • Salesforce • Salesforce CRM Analytics • Outreach • Gong • ZoomInfo • LinkedIn Sales Navigator • SQL • Vidyard • Tableau • PowerBI • Looker • Lucidchart • Notion • Advanced Excel (VBA) • Adobe Creative Cloud • HTML/CSS & XML 

Fun facts:

📍I currently live in Denver, CO and grew up in the Colorado mountains. Definitely a Colorado girl at heart!

🎿 I am an avid skiier. But I’m sure you already figured that out from my profile. I also really enjoy reading, learning, gaming, and most traditionally nerdy pursuits.

🐶🐱 I have one pitbull and one kitty. They are BFFs and pretty much the center of my world.

✊ I’m a strong and passionate advocate for animal rights, labor rights, women’s rights, disability advocacy, and anti-MLM. These causes are very near and dear to my heart and I want to help however I can.

Thanks for reading, and I hope to hear from you soon!

taplio

The Battle

Lauren Howard

Molly Webb 🦖📚

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