LBee Health

Comprehensive mental health and support services for recovery from burnout, toxic work environments, and trauma. Sign up at lbeehealth.com for launch updates or to join our beta groups.

Chief Executive Officer

Clinical Operations Group

Clinical Operations Group's offers advisory services for early stage health tech startups beginning with hourly advising and extending up to daily, operator-in-residence support for clinical programs, RCM, staffing, compliance and more.

ElleTwo

We're redefining professionalism for women. 

This ain't your father's professionalism. 

Home of The High Rise By ElleTwo

Mend Family: Integrated Telehealth for the Modern Practice.

Mend - VP, Client Services
• Created the highest-rated implementations process for ambulatory care as determined by KLAS
• Revamped and grew 7+ distinct teams from 7 to 26 to effectively support the patients, providers, and staff
• Oversaw all operations after contracts were signed for a healthcare software organization, including account management, growth, and building relationships with nationwide organizations
• Led the project management, implementation, and growth strategies, exponentially expanding the business by 300% in 2020 from 125 active accounts to onboarding an additional 400+ new organizations
• Established the branding for the startup organization and orchestrated the outgoing communications efforts to ensure clear messaging, positioning Mend as the leading provider of simple-to-use, scalable healthcare communications solutions for all organizations
• Oversaw implementation of telehealth treatment programs by designing customized workflows that facilitated increased access to care by reducing transportation and income barriers
• Spearheaded the telehealth launch of the largest intensive outpatient, partial hospitalization, and outpatient substance use treatment program in the country by building out the solution and managing an entire deployment of 300+ providers, resulting in 13K visits a month with 1 group, identifying 0 change in outcomes for virtual vs. in-person visits after 3+ months, and earning recognition by the New York Times
• Developed different novel and innovative support teams, providing white-glove service to high-end clients and gaining insight into provider behavior and understanding the client’s technological complaints, reducing reports of connectivity issues by 75%
• Designed customized workflows for Behavioral Health, triage, and telehealth across different specialties by leveraging insight into clinical utilization
• Managed the EHR integration teams for 3rd parties by gaining a comprehensive understanding of EHR integrations

Vice President of Client Services

MIND 24-7

Vice President of Ecosystem Development

Comprehensive Behavioral Healthcare of Central Florida

• Led a team with upwards of 15 people, oversaw a budget, and managed the operations of behavioral health and medication-assisted treatment clinics to influence significant growth
• Built the first outpatient, behavioral health urgent care in the Southeast with a platform for immediate outpatient treatment of acute psychiatric patients to reduce unnecessary hospitalizations and insurance costs and provide access 7 days a week, facilitating exponential growth over 5 years
• Headed clinical improvement efforts enhance medication assisted treatment programs, avoiding significant inpatient stays
• Created first-of-its kind behavioral health urgent care with innovative physician-partner referral program to reduce wait times for in-person psychiatric care from 6 weeks to several hours, eventually transitioning to a full telehealth program
• Defined an extensive intake procedure to effectively manage the intake and insurance verification of all new patients, meeting accurate program entrance criteria for patients 100% of the time
• Architected the company’s own in-house EMR platform to develop a HIPAA compliant computer structure, ensuring adherence to regulatory requirements
• Negotiated with private insurance companies for medical billing and invoicing needs, enabling support for private pay patients
• Constructed a multi-million-dollar consulting wing in 2015-2016 to manage the decline in reimbursements for behavioral health, leading to regenerating assets
Created HIPAA compliant computer structure using an internal EMR platform

Completed all medical billing and invoicing to private insurance companies and private pay patients. Completed all contracting with private insurance companies.

Director Of Operations

Neuroscience Institute of Florida

• Pioneered and marketed the Care For the Caregiver addictions treatment program for nurses at risk of losing their licensure, successfully supporting and retaining nurses
• Fostered relationships and secured long-standing referral networks, resulting in significant growth of 200-300% YOY
• Secured patient records by actively coordinating with referring clinics and doctors, ensuring HIPAA confidentiality compliance and seamless patient transitioning across clinics
• Initiated professional outreach to other clinics by designing and executing various marketing campaigns, including advertisements, marketing gifts, and websites, leading to an increase in company awareness

Marketing Director

Sign up for a group at lbeehealth.com/joinagroup

Get updates on our program for simplified, accessible autism diagnosis at lbeehealth.com/programupdates

Now on with the intro!


Hey there! I'm L2. 

Really. It's what everyone calls me. Just go with it. 

I want you to know, more than anything, that isolation lies. That it's not just you. That we're all going through it, things are just hard, and help is available. 

I am a telehealth program operator, mental health advocate and women’s cheerleader who uses the LInkedIn Box every day to talk about what I know, how I’ve gotten to where I am, and how others can do things better than what I did. 

I am the CEO of LBee Health, a virtual mental health treatment program focused on helping people who recovering from burnout, toxic work environments and trauma. We also provide full mental health care for most diagnoses. We want to make care accessible and low cost, and we do that by partnering treatment, when necessary, with psychoeducational groups and coaching for a variety of topics. You can find out more at LbeeHealth.com or email use at hello@lbeehealth.com. 

I'm also the CEO of ElleTwo, a digital platform that is calling BS on what women have been taught about what it means to be professional. You can find out more at elletwo.com. We also have a membership community that you can read more about at ourhighrise.com. Join us on #teamdifficult. We’re redefining professionalism for women.

For information on telehealth consulting projects, email me at Lauren@clinopsgroup.com or use the contact form on our website at virtuellehealth.com. 

For more information related to elletwo, head over to elletwo.com.

It's hip to be square, kids.

Lauren Howard

Singapore Red Cross

Providing editing and copyediting services for articles, interviews and other content to the Singapore Red Cross on a voluntary basis, as and when the need arises.

Editor & Copyeditor 

Doyobi

My core function is to align messaging across the company's Product, Marketing, Branding and Social Media Platforms for an international audience.

Subsequent to our acquisition, my position was no longer required as there was already an existing team based in Jakarta.

Strategic Communications Lead

Self-Employed

Consulted on internal communications - staff handbook, internal compliance documents, risk management documents and policies, for various SMEs and a group of medical specialist clinics.

Reviewed internal communications - applied my knowledge of best practices in the industry to review existing legal documentation on existing non-disclosure agreements, internal risk management policies, business protection agreements and assisted to craft up-to-date policies and documentation to resolve gaps in existing risk management efforts, for a group of companies.

Consulted on internal communications for a re-structuring - strategised effective internal communications, messaging and policies for a refreshed company culture.

External and corporate communications - crafting speeches for CEOs and public figures for events and annual reports, editing and consulting on prospectus for listing requirements as required by the SGX-ST.

External communications - liaised with industry leaders and prominent figures to co-ordinate events and liaised with media partners, journalists and influencers to promote events.

Freelance Consultant (Strategic Communications)

CPG Corporation

A maternity cover contract; I had the privilege of working with professionals spanning across the built environment to dissect and identify key messages for the group's internal communications, marketing collaterals, websites, social media, blogposts and press releases. 

I was part of the core team that published CPG 188, a narrative describing the corporation's 188-year legacy in the built environment. I also led the development of a subsidiary's website and interviewed various professionals on their work to craft copy most suited to showcase the key features of their work.

Corporate Communications

Mumsclub Pte Ltd

- Assisted to develop content strategy for Mumsclub Singapore, to reach out to the client's identified target audience
- Advised client on creating a consistent schedule for social media posts, as well as crafting captions 
- Conducted research on selected podcast topics, drafted podcast script and wrote additional content for their blog to tie-in with the same topics
- Filled the role as an on-demand spokesperson for subject matter expertise on respectful parenting, child care and other subjects, as and when required.

Freelance Content Strategist

Dive

Dive is a social audio platform for professionals to exchange ideas and organically network, in real-time, with industry experts all over the world.
- Assisting to plan and execute the content strategy and outreach efforts for Dive's launch into South East Asia
- Advised on trending topics in Singapore and how to maximise outreach
- Research on relevant industry professionals
- Regular engagement with the Dive Community to foster quality interactions
- Hosted and moderated events on a varied range of topics, as and when required
- Planned and prepped speaking topics, notes and discussion points for a wide range of topics

We mutually agreed to terminate this contract, due to difficulties during the Covid-19 pandemic.

Content Strategist & Events Coordinator

RHT Digital & Media

This role was an internal short-term transfer from my previous role (corporate advisory), as I intended to leave the workforce upon delivery. No maternity leave was claimed from the company.

In this role, I was entrusted with overseeing a small team of two handling investor relations, public relations and crisis management for public listed companies. My knowledge of corporate law and compliance from my previous role in corporate advisory was significantly advantageous to this position, as I was able to advise clients on the legal and regulatory requirements, while crafting effective communications that aligned with their company culture and values.

In addition to the above, I oversaw all general administrative and operations duties, including finance (expense claims, drafting invoices and contracts) and HR matters. I fulfilled my contract period.

Senior Communications Executive

RHT Corporate Advisory

My job scope included corporate secretarial duties for six public listed companies and several hundred private limited companies. I was later transferred to a different department within the group of RHT companies.

Senior Corporate Secretarial Executive 

Effective Communications | Showcase your Leadership Potential!

Do you work with people? If you do, how are your communication skills?

Words have the power to influence, persuade, and inspire others. 

Being a good communicator isn't about knowing big, fancy words that can intimidate or coerce. Leaning on 10 years of experience working across various roles in communications (international relations, public relations, crisis communications, corporate communications and investor relations), I'm here to share how everyone can become a better communicator by:

- thinking critically
- listening well
- developing a questioning mind
- giving the right context
- understanding purpose and audience

In a society lived in by humans, shaped by humans and driven by humans, our communications need to be relevant and deeply human to make a real impact.

Periodically, I also share musings on #parenting, #leadership and #education.

taplio

The Battle

Lauren Howard

Ruth Lee

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