Bob the Builder of Pipeline | Cold Calling Mercenary | Sales and Humor | Voted “#2 Best Parent” - by my 2 year old 🤷🏻

We can all agree that life is typically too serious and stressful, especially on a “professional platform”, so I enjoy breaking that norm with some laughter in both my content and sales process.

Professionally: I specialize in building and refining sales motions and top of funnel processes, bringing a unique twist that “breaks through the noise” of the modern day dreaded norm of what people believe is good revenue generation.

Before moving to Sales, I had the pleasure of coaching and treating thousands of clients through rehabilitation and personal training for almost 10 years, where I now channel the same energy and passion in leading GTM teams.

You’ve scrolled this far, we might as well get to know one another.

I’m a redneck working a white collar job living in a blue collar state 🥔

“When you turn a passion to a profession and truly love what you do, then you don’t work a day in your life.”

💥I’ve been lucky enough to do that twice💥


↙️“About me”↘️

Mission 1: To push past the “limitations” that your mind sets whether it be physical or mental.


Mission 2: To build my career in Sales and build a bridge between my old world of fitness and apply those principals to the business world.


- Constantly looking to learn. Go spark up a conversation and learn something about them and that little conversation could change your life. 

- “You don’t know till you try” I find to many people (myself included) stay comfortable and are afraid of breaking complacency.

- There is no greater feeling being coached or better yet, coaching someone else, and watching them succeed.

Eric Iannello

IT Enthusiast ▪ Connecting Businesses with Reputable Technology Companies and Solutions ▪ Solution Architecture ▪ Specialized Generalist ▪ Expertly Crafting IT Solutions for Modern Business Challenges ▪ Super Connector!

I’m a specialized generalist who bridges AI, CX, and enterprise technology, connecting the dots between business goals, customer needs, and technical reality.

Hi, I’m Marc Jaro, a Solutions Architect specializing in Conversational AI, CX automation, and modern multichannel engagement. I help organizations simplify complex technology, modernize customer experience, and accelerate digital transformation through scalable AI-powered solutions.

With 25+ years across pre-sales, solution consulting, contact center technology, cloud, SaaS, cybersecurity, and enterprise architecture, I thrive at the intersection of AI, automation, customer experience, and sales strategy, designing solutions that deliver real business impact.

I lead discovery, shape technical narratives, architect automation workflows, and create high-impact “Art of the Possible” demos for clients across industries such as automotive, healthcare, insurance, home services, and professional services.

My experience spans CCaaS, UCaaS, conversational AI, workflow automation, CRM and backend integrations, cloud infrastructure, IoT/smart home tech, CCTV, access control, visitor management, telecom, SD-WAN, and enterprise security. This broad scope allows me to modernize complex environments without disrupting operations.

I’m passionate about helping businesses:
• Adopt conversational and agentic AI
• Modernize customer experience
• Reduce operational friction
• Unify digital interactions and data
• Design future-state CX journeys
• Evaluate technology with clarity and confidence

𝐁𝐫𝐞𝐚𝐝𝐭𝐡 𝐨𝐟 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞
Cloud, SaaS, UCaaS, CCaaS, IaaS, virtualization (VMware, Hyper-V), LAN/WAN, VPN, SIP, PBX/ACD, contact center platforms, conversational AI, workflow automation, middleware, SQL databases, APIs/integrations, security (SSL, Firewalls, TCP/IP), fiber and network infrastructure, servers & storage (SAN/NAS), routers/switches, disaster recovery, backup solutions, WiFi, telecom infrastructure, smart home/IoT, CCTV, access control, and visitor management systems.

𝐎𝐮𝐭𝐬𝐢𝐝𝐞 𝐨𝐟 𝐖𝐨𝐫𝐤
I support organizations including Temple Beth El of Boca Raton, The Giving Tree, Habitat for Humanity, Boca Helping Hands, and Orange Ribbons for Jaime. I’m also passionate about smart home tech, IoT, music, podcasts, audiobooks, and hands-on security consulting.

If you're exploring AI, CX automation, digital transformation, contact center modernization, or just want to connect with someone who loves solving problems with technology, I’d love to connect.
#SuperConnector ⬆️

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The Battle

Eric Iannello

Marc Jaro

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