Erin Lewber

Erin Lewber Coaching

Helping career changers navigate the pivot and thrive in their new role.

Resume, Interview, and Career Change Success Coaching

Founder

Amazon Business

Head of Strategic Account Management

Amazon Business $35B B2B e-Procurement organization serving 6MM+ customers.

In this role, I led a team of 12 Strategic Account Management direct reports who support Amazon Business' Fortune 1000 customers across Tech, Manufacturing, CPG, Construction, Telecom, and more.

Manager, Strategic Account Management

Developed customer relationships and grew sales within a $60MM portfolio of Amazon Business' Fortune 1000 customers within Automotive, Manufacturing, Construction, and Tech industries.

Senior Strategic Account Manager

Promoted from L5 Program Manager to L6 Senior Program Manager

Senior Program Manager, B2B Spend Analytics

Program Manager - B2B Spend Analytics

Business Development Manager, Amazon 3P B2B Seller Development

OpTech

Director Sales and Recruiting - Healthcare + IT

Responsible for driving recruiting and sales teams to achieve revenue and placement targets within target client accounts.

Account Executive - Healthcare + IT Recruiting

Responsible for growing client relationships and achieving placement targets within a named client account.

Account Manager - Healthcare + IT Recruiting

VisionIT

VisionIT is a Technical Recruiting and Staffing startup in Detroit, MI. As a Client Delivery Manager, I managed technical recruiting and sourcing delivery to meet Fortune 500 Automotive and Tech client needs and timelines. In this role, I worked on-site in a client-facing capacity to manage temporary staffing and project-based talent deliverables

Client Delivery Manager - IT Recruiting

Trader Joe's

Selected as one of 7 candidates out of 1K+ applicants for the highly competitive Regional Mobile Thriver (RMT) Program, which is the highest level an external candidate can hire into at Trader Joe's. As a corporate employee, I led store operations for three distinct Trader Joe's locations in Metr-Detroit and completed TJ's development program for people leadership and Trader Joe's signature "Wow!" customer service.

Sales Manager

Colasanti's Market

Managed daily operations and held P&L responsibility for a 100 employee, $20M annual revenue independent high-end grocery store

Director, Retail Grocery Sales and Operations

I lead a Strategic B2B Sales team of 12 Strategic Adoption Managers (SAMs) at Amazon Business. SAMs are a hybrid sales/account management/customer success role chartered with growing user engagement, adoption, and retention across Amazon Business' Fortune 1000 customers across Manufacturing, Construction, Tech, FinTech, Banking, and Automotive industries.  Amazon Business (AB), it is Amazon's B2B arm of the organization that helps companies buy the things they need for work through the convenient Amazon buying experience.

In addition to my work at Amazon, I'm also a resume, job search and interview coach for career transitioners and moms. As a two-time career pivoter myself who found herself without a job (or the know-how to reinvent my career), I'm passionate about teaching career changers how to remarket themselves for a new industry and/or role.

Getting started on your career pivot? 

Start here 👇

Free Cover Letter + Resume Template:  ErinLewber.com
Finish Your Resume in a Weekend, Get Interviews in as little as 24 hours: ErinLewber.com/blueprint

Aside from all of that, I have a fantastic husband, two kids, and a dog. I'm a novice beekeeper, gardener, and love anything in the great outdoors!

DM anytime!

Head of Strategic Adoption, Sr. B2B Sales Leader

I lead a team of 12 to drive adoption of Amazon Business within AB's Fortune 1000 customer base.  

In this role, I've developed, launched, and scaled the Strategic Adoption role across Amazon Business.

Hello World CS

Business Development Representative

Quizizz

Identified, qualified, and engaged leads from over 200 school districts and educational institutions through targeted outreach and relationship building.

✨ Conducted 80+ cold calls per week, generating an average of 16 qualified leads weekly and increasing the sales pipeline by 85%.
✨ Collaborated with the marketing team to convert inbound leads from campaigns and events into 20+ sales opportunities.
✨ Led 30+ feedback calls with prospects to gather insights, refine outreach strategies, and improve product messaging, resulting
in a 15% increase in lead-to-opportunity conversion rate.
✨ Tracked and managed 150+ prospects using Safefore and Outreach, maintaining 100% accurate data entry, pipeline visibility,
and follow-up.
✨ Developed a comprehensive understanding of K-12 education trends, tailoring outreach to address key challenges faced by
school districts, contributing to a 25% growth in overall engagement.

Marketing SDR- School & District Team

Amplify

Facilitated high-quality professional development in a STEM program for Amplify Desmos Math to teachers and school leaders, ensuring educators feel confident taking steps to implement our programs and ultimately drive student success. 

✨Developed and maintained expertise on key concepts for the Amplify STEM program Desmos Math and its related professional development offerings
✨ Participated in remote and onsite training to become a certified Professional Learning Specialist
✨Delivered remote and onsite professional development for approximately 30-40 educators per session during the summer season 
✨ Understand customers’ unique contexts and delivered professional development to meets their needs
✨Continued to grow my facilitation skill and product knowledge with ongoing coaching and other internal training opportunities
✨Tracked and completed deliverables related to session logistics in a timely manner

Professional Learning Specialist (STEM)- Strategic Region

EL RANCHO UNIFIED SCHOOL DISTRICT

Planned, delivered, modified, and measured daily instruction and lessons for 180 learners in virtual, in-person, and hybrid environments. 

✨Grew program enrollment from 11 to 82 participants in 2 years, exceeding targets by 645% through social media outreach and cold calling.
✨Maintained accurate records for 500+ students and stakeholders using data tracking systems, including Google Sheets, Microsoft Excel, and Airtable
✨Used data analytics to evaluate 200+ students’ academic performance and identify areas for improvement; created personalized remediation strategies and plans that improved performance by 20% in 2 quarters.

Educator/ Department Lead

Women of Customer Success

Member

Panda Restaurant Group

Short term contract role. Conducted, planned, delivered, and modified training programs, seminars, and conferences for 100+ Operations and Support Center associates and 40+ store, district, and regional managers.

✨Led live and virtual "Train the Trainer" seminars for 300+ U.S. restaurant management teams; enabled 100% of candidates to complete course and pass management test with 80%+ score, making them eligible for promotion and/or raises.
✨Leveraged surveys (Google Forms) to collect post-training feedback and identify areas of improvement; received 100% positive feedback from 100+ participants
✨Mapped learning curriculum to competencies for each job; maintain and update curriculum as needed to match needs, metrics, and learner feedback.

Trainer, Learning and Development

St Mary of the Assumption School

Planned, delivered, modified, and measured daily instruction for 75 learners in a face to face environment. 

✨ Developed, managed, modified, and assessed annual instructional plans for up to 75 learners, enabling 100% of graduates to achieve acceptance into a prestigious private high school of choice
✨ Selected by Administration to lead monthly in-person live training sessions for 125+ adult stakeholders; conducted post-training surveys and received 100% positive feedback from participants
✨ Appointed by leadership to serve as one of three Department Chairs within the organization
✨ Created business case, raised funding, conducted research and successfully launched the organization’s first cheer program

Educator

Wells Fargo

Provided client support to resolve high-yield business banking customer concerns, reduce fraud, process account transactions effectively, and assist with work flow to ensure Teller success.

✨ Managed 200+ client accounts, addressing inquiries, providing samples, and communicating with stakeholders, boosting satisfaction ratings and retention,  improving client satisfaction (perfect 5 start ratings) from 69% to 98% in two quarters.
✨ Managed 100+ inbound and outbound calls, 80+ emails daily across various channels, routing information to 100+ members. Improved response times and customer satisfaction, with 98% of clients giving positive support reviews.
✨ Streamlined document management by building, editing, and maintaining 2K+ critical financial client reports and presentations annually, enhancing operational efficiency.
✨ Built relationships with 25+ stakeholders, including executives and regulatory bodies, ensuring clear communication of program goals, progress, risks, and results.
✨ Built and maintained 200+ client relationships through active listening, transparent/personalized communication, empathy, and prompt follow-up when needed.

Client Support Lead

✨ Marketing SDR @ Quizizz | Former Educator | EdTech Enthusiast ✨

I’ve spent over 20 years working in education and sales because I love helping people grow and succeed. Now, as part of the School & District Team at Quizizz, I get to support teachers with a fun, engaging platform that saves them time and improves instruction. As a former educator, I know how tough the job is, and I’m passionate about making things easier for teachers and more impactful for students.

I’m all about building real connections, using data to drive results, and always pushing to exceed expectations. 

Let’s connect if you're looking for someone who’s passionate about education, relationships, and success!

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Erin Lewber

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