Erin Lewber

Erin Lewber Coaching

Helping career changers navigate the pivot and thrive in their new role.

Resume, Interview, and Career Change Success Coaching

Founder

Amazon Business

Head of Strategic Account Management

Amazon Business $35B B2B e-Procurement organization serving 6MM+ customers.

In this role, I led a team of 12 Strategic Account Management direct reports who support Amazon Business' Fortune 1000 customers across Tech, Manufacturing, CPG, Construction, Telecom, and more.

Manager, Strategic Account Management

Developed customer relationships and grew sales within a $60MM portfolio of Amazon Business' Fortune 1000 customers within Automotive, Manufacturing, Construction, and Tech industries.

Senior Strategic Account Manager

Promoted from L5 Program Manager to L6 Senior Program Manager

Senior Program Manager, B2B Spend Analytics

Program Manager - B2B Spend Analytics

Business Development Manager, Amazon 3P B2B Seller Development

OpTech

Director Sales and Recruiting - Healthcare + IT

Responsible for driving recruiting and sales teams to achieve revenue and placement targets within target client accounts.

Account Executive - Healthcare + IT Recruiting

Responsible for growing client relationships and achieving placement targets within a named client account.

Account Manager - Healthcare + IT Recruiting

VisionIT

VisionIT is a Technical Recruiting and Staffing startup in Detroit, MI. As a Client Delivery Manager, I managed technical recruiting and sourcing delivery to meet Fortune 500 Automotive and Tech client needs and timelines. In this role, I worked on-site in a client-facing capacity to manage temporary staffing and project-based talent deliverables

Client Delivery Manager - IT Recruiting

Trader Joe's

Selected as one of 7 candidates out of 1K+ applicants for the highly competitive Regional Mobile Thriver (RMT) Program, which is the highest level an external candidate can hire into at Trader Joe's. As a corporate employee, I led store operations for three distinct Trader Joe's locations in Metr-Detroit and completed TJ's development program for people leadership and Trader Joe's signature "Wow!" customer service.

Sales Manager

Colasanti's Market

Managed daily operations and held P&L responsibility for a 100 employee, $20M annual revenue independent high-end grocery store

Director, Retail Grocery Sales and Operations

I lead a Strategic B2B Sales team of 12 Strategic Adoption Managers (SAMs) at Amazon Business. SAMs are a hybrid sales/account management/customer success role chartered with growing user engagement, adoption, and retention across Amazon Business' Fortune 1000 customers across Manufacturing, Construction, Tech, FinTech, Banking, and Automotive industries.  Amazon Business (AB), it is Amazon's B2B arm of the organization that helps companies buy the things they need for work through the convenient Amazon buying experience.

In addition to my work at Amazon, I'm also a resume, job search and interview coach for career transitioners and moms. As a two-time career pivoter myself who found herself without a job (or the know-how to reinvent my career), I'm passionate about teaching career changers how to remarket themselves for a new industry and/or role.

Getting started on your career pivot? 

Start here 👇

Free Cover Letter + Resume Template:  ErinLewber.com
Finish Your Resume in a Weekend, Get Interviews in as little as 24 hours: ErinLewber.com/blueprint

Aside from all of that, I have a fantastic husband, two kids, and a dog. I'm a novice beekeeper, gardener, and love anything in the great outdoors!

DM anytime!

Head of Strategic Adoption, Sr. B2B Sales Leader

I lead a team of 12 to drive adoption of Amazon Business within AB's Fortune 1000 customer base.  

In this role, I've developed, launched, and scaled the Strategic Adoption role across Amazon Business.

eDynamic Learning

Renewal Account Manager

PowerSchool

Senior Associate Renewals Manager

Customer Success Manager

Education Business Consultant

Liberty Arts Magnet, Lima City Schools

Education|Curriculum Design|Data Analysis|Learning & Development

Choo-Choo Freddys

Operations Management|Onboarding|Customer Support|Training

Allen East Local School

Education

Community Connections Lima

Adult Virtual Education, Curriculum Planning and Design, Microsoft Power Point, Microsoft Word, Microsoft Excel

Instructional Design|Virtual Adult Education

With a passion for education and a knack for building strong relationships, I made a dynamic career transition from teaching to customer success management in the technology industry. As a dedicated professional, I thrive on helping clients achieve their goals and ensuring their utmost satisfaction.

My journey began in the classroom, where I spent several years as an educator. Throughout my teaching career, I developed exceptional communication skills, a deep understanding of individual needs, and a talent for problem-solving. These invaluable qualities laid the foundation for my transition into the exciting world of customer success management.

Driven by my innate curiosity and desire to explore new horizons, I embraced the opportunity to join the technology industry. Recognizing the transformative power of innovative solutions, I was eager to leverage my teaching expertise in a new capacity. Customer success management was a natural fit, allowing me to combine my passion for helping others with my interest in cutting-edge technologies.

In my role as a customer success manager, I am committed to fostering strong relationships with clients, understanding their unique challenges, and collaborating with them to achieve their desired outcomes. By serving as their trusted advisor, I guide them through the onboarding process, provide ongoing support, and ensure they maximize the value of our technology solutions.

Through my teaching background, I have developed exceptional problem-solving abilities and an aptitude for simplifying complex concepts. These skills enable me to effectively communicate technical information to clients, ensuring they fully understand the benefits and functionalities of our products. I am dedicated to empowering customers with the knowledge and resources they need to succeed.

In the ever-evolving landscape of the technology industry, I thrive on staying ahead of the curve. I am passionate about continuous learning and proactively seeking opportunities to expand my skill set. By keeping up with the latest trends and developments, I can provide clients with up-to-date insights and strategies to help them thrive in a competitive market.

If you are seeking a customer success manager who brings a unique blend of educational expertise, strong communication skills, and a deep understanding of technology, I invite you to connect with me. 

taplio

The Battle

Erin Lewber

Nicole Fruchey, M.Ed.

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