Erin Lewber

Building strategy. Developing talent. Driving growth.That’s the work - inside Amazon and inside the careers of the women I support.At Amazon Business, I lead Account Management for a multi-billion-dollar portfolio, supporting Fortune 100–1000 customers. I manage a multi-layer team (leaders and ICs) and built global strategic account management strategy to close gaps in customer adoption and retention - creating a model now used worldwide.The work sits at the intersection of sales, consulting, and customer success:- solve complex customer problems- drive adoption and retention- build durable growth engines- develop high-performing teamsI’m consistently rated in the top tier of people managers at Amazon, based on daily team feedback.Outside of Amazon, I’m the founder of Erin Lewber Coaching - a boutique coaching firm supporting women in two key seasons:1) Career pivots + job search executionResume strategy, LinkedIn, interview prep, and momentum - supported by my coaching team.2) Executive advisory + strategic thinking partnershipFor women navigating complex career and leadership decisions - where getting it right matters. This is judgment-driven work, not templates or assessments. We lay the full situation on the table, pressure-test options, and move forward with clarity and confidence.If you’re navigating a pivot, promotion, or a decision that deserves real discernment, you’re in the right place.Focus areas: Sales leadership • Growth strategy • Strategic account management • Executive advisory • Leadership communication • Career pivots • Interview strategy • Women’s leadership

Head of Strategic Adoption, Sr. B2B Sales Leader

I lead a team of 12 to drive adoption of Amazon Business within AB's Fortune 1000 customer base.  

In this role, I've developed, launched, and scaled the Strategic Adoption role across Amazon Business.

If someone tells you that your resume isn't "ATS Compatible"....𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲 𝘁𝗵𝗲𝗺 𝗼𝗻 𝗶𝘁.

𝗙𝗶𝗿𝘀𝘁, 𝗮 𝗰𝗿𝗮𝘀𝗵 𝗰𝗼𝘂𝗿𝘀𝗲 𝗼𝗻 𝗔𝗧𝗦:

An ATS (Applicant Tracking System) is a glorified filing cabinet for recruiters.

𝗪𝗵𝗮𝘁 𝗶𝘁 𝗱𝗼𝗲𝘀:
- organizes job postings
- organizes candidate profiles
- holds candidate resumes
- allows a recruiter to search the database and manage the various stages of the hiring process

A company's job posting page is the front end (user facing side) of that ATS.

When you apply and attach your resume, you're building your candidate record and attaching your resume to to your record in the ATS.

𝗔𝗻𝗱 𝗻𝗼𝘄, 𝗮 𝗰𝗿𝗮𝘀𝗵 𝗰𝗼𝘂𝗿𝘀𝗲 𝗼𝗻 𝘄𝗵𝘆 "𝗔𝗧𝗦 𝗖𝗼𝗺𝗽𝗮𝘁𝗶𝗯𝗹𝗲" 𝗶𝘀 𝗮 𝗻𝗼𝗻𝘀𝗲𝗻𝘀𝗲 𝘀𝗰𝗮𝗿𝗲 𝘁𝗮𝗰𝘁𝗶𝗰:

𝟭. 𝗙𝗜𝗟𝗘 𝗧𝗬𝗣𝗘
As long as you're submitting a supported file type (PDF, Word Document), your resume is going to go into the ATS. Probably safe to say you can't doodle a resume and submit it as a .JPG file, but I'm pretty sure you're not doing that anyway. So, you're good here.

𝟮. 𝗙𝗢𝗥𝗠𝗔𝗧 𝗮𝗻𝗱 𝗣𝗔𝗥𝗦𝗜𝗡𝗚
If you've formatted your resume with lots of columns and tables, it might not parse (that's mostly fancy talk for 'fill in the blanks for you on your application'). Typically, you'll be required to fill in the blanks to complete an application. So either your resume will do it for you...or you will do it. But either way, your info gets entered. So, you're good here, too.

𝟯. 𝗞𝗘𝗬𝗪𝗢𝗥𝗗𝗦.
People selling "ATS Compatible" resumes are all about the keyword gimmicks. They'll tell you the ATS is going to scan your resume for keywords. Truthfully, an ATS *can* do that, but as long as you're writing a resume that talks about things relevant to the job you want...you're probably going to hit on those keywords anyway. So, there really isn't some sort of magic that can happen here. Just talk about stuff relevant to the job and give examples of how you were good at those things. This isn't Harry Potter level stuff.

𝟰. 𝗧𝗛𝗘𝗥𝗘'𝗦 𝗡𝗢𝗧𝗛𝗜𝗡𝗚 𝗘𝗟𝗦𝗘
That's right. There's the file type, the format, and the content and none of those things are going to cause the ATS to reject you or flag your resume as 'not compatible'.

These systems are built to take information from random people and make a recruiter's life easy...they aren't meant to be Fort Knox with a secret code to be cracked.

Which means..............people telling you that ATS Compatibility is your problem....are kinda sorta totally absolutely knowingly selling you a heaping pile of garbage advice.

And I think that's a rude thing to do to jobseekers 🧡

Head of Account Management, Amazon Business | Executive Advisory + Career Coaching for Women | Pivots, Promotions, High-Stakes Decisions

I’m a people-first Project & Program Manager known for stepping into complex, high-stakes delivery work and bringing clarity, momentum, and results. I’m often brought in when timelines are tight, risks are high, and teams need strong coordination, governance, and steady leadership.

Before transitioning into tech, I spent over a decade in education leading and developing large, distributed teams. That background shaped a leadership style grounded in trust, communication, and accountability, and allows me to navigate ambiguity and align diverse stakeholders in fast-moving environments.

I currently support enterprise SaaS initiatives that sit close to revenue and growth teams, partnering across Sales-adjacent, Product, and Operations functions to ensure work is executed efficiently and predictably. I’m especially strong at turning complex work into clear processes, cadences, and reporting.

What I do day to day:

* Prepare and maintain operational reporting, dashboards, and leadership-ready materials

* Support governance and operating cadence (ROB) through agendas, action tracking, and follow-ups

* Coordinate cross-functional teams to keep initiatives moving against timelines and dependencies

* Maintain process documentation, templates, and ways of working to support consistency at scale

* Track risks, decisions, and outcomes in high-visibility initiatives

* Support leaders by creating clarity around priorities, progress, and next steps

I’ve maintained a 94% on-time delivery rate, supported revenue-impacting initiatives, and coordinated distributed teams of 50+ professionals across the U.S. I’m most energized by roles that combine operational excellence, stakeholder communication, and problem solving; whether the work is customer-facing, internal, or program-level.

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Erin Lewber's LinkedIn Performance

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