Erin Lewber

Building strategy. Developing talent. Driving growth.That’s the work - inside Amazon and inside the careers of the women I support.At Amazon Business, I lead Account Management for a multi-billion-dollar portfolio, supporting Fortune 100–1000 customers. I manage a multi-layer team (leaders and ICs) and built global strategic account management strategy to close gaps in customer adoption and retention - creating a model now used worldwide.The work sits at the intersection of sales, consulting, and customer success:- solve complex customer problems- drive adoption and retention- build durable growth engines- develop high-performing teamsI’m consistently rated in the top tier of people managers at Amazon, based on daily team feedback.Outside of Amazon, I’m the founder of Erin Lewber Coaching - a boutique coaching firm supporting women in two key seasons:1) Career pivots + job search executionResume strategy, LinkedIn, interview prep, and momentum - supported by my coaching team.2) Executive advisory + strategic thinking partnershipFor women navigating complex career and leadership decisions - where getting it right matters. This is judgment-driven work, not templates or assessments. We lay the full situation on the table, pressure-test options, and move forward with clarity and confidence.If you’re navigating a pivot, promotion, or a decision that deserves real discernment, you’re in the right place.Focus areas: Sales leadership • Growth strategy • Strategic account management • Executive advisory • Leadership communication • Career pivots • Interview strategy • Women’s leadership

Head of Strategic Adoption, Sr. B2B Sales Leader

I lead a team of 12 to drive adoption of Amazon Business within AB's Fortune 1000 customer base.  

In this role, I've developed, launched, and scaled the Strategic Adoption role across Amazon Business.

If someone tells you that your resume isn't "ATS Compatible"....𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲 𝘁𝗵𝗲𝗺 𝗼𝗻 𝗶𝘁.

𝗙𝗶𝗿𝘀𝘁, 𝗮 𝗰𝗿𝗮𝘀𝗵 𝗰𝗼𝘂𝗿𝘀𝗲 𝗼𝗻 𝗔𝗧𝗦:

An ATS (Applicant Tracking System) is a glorified filing cabinet for recruiters.

𝗪𝗵𝗮𝘁 𝗶𝘁 𝗱𝗼𝗲𝘀:
- organizes job postings
- organizes candidate profiles
- holds candidate resumes
- allows a recruiter to search the database and manage the various stages of the hiring process

A company's job posting page is the front end (user facing side) of that ATS.

When you apply and attach your resume, you're building your candidate record and attaching your resume to to your record in the ATS.

𝗔𝗻𝗱 𝗻𝗼𝘄, 𝗮 𝗰𝗿𝗮𝘀𝗵 𝗰𝗼𝘂𝗿𝘀𝗲 𝗼𝗻 𝘄𝗵𝘆 "𝗔𝗧𝗦 𝗖𝗼𝗺𝗽𝗮𝘁𝗶𝗯𝗹𝗲" 𝗶𝘀 𝗮 𝗻𝗼𝗻𝘀𝗲𝗻𝘀𝗲 𝘀𝗰𝗮𝗿𝗲 𝘁𝗮𝗰𝘁𝗶𝗰:

𝟭. 𝗙𝗜𝗟𝗘 𝗧𝗬𝗣𝗘
As long as you're submitting a supported file type (PDF, Word Document), your resume is going to go into the ATS. Probably safe to say you can't doodle a resume and submit it as a .JPG file, but I'm pretty sure you're not doing that anyway. So, you're good here.

𝟮. 𝗙𝗢𝗥𝗠𝗔𝗧 𝗮𝗻𝗱 𝗣𝗔𝗥𝗦𝗜𝗡𝗚
If you've formatted your resume with lots of columns and tables, it might not parse (that's mostly fancy talk for 'fill in the blanks for you on your application'). Typically, you'll be required to fill in the blanks to complete an application. So either your resume will do it for you...or you will do it. But either way, your info gets entered. So, you're good here, too.

𝟯. 𝗞𝗘𝗬𝗪𝗢𝗥𝗗𝗦.
People selling "ATS Compatible" resumes are all about the keyword gimmicks. They'll tell you the ATS is going to scan your resume for keywords. Truthfully, an ATS *can* do that, but as long as you're writing a resume that talks about things relevant to the job you want...you're probably going to hit on those keywords anyway. So, there really isn't some sort of magic that can happen here. Just talk about stuff relevant to the job and give examples of how you were good at those things. This isn't Harry Potter level stuff.

𝟰. 𝗧𝗛𝗘𝗥𝗘'𝗦 𝗡𝗢𝗧𝗛𝗜𝗡𝗚 𝗘𝗟𝗦𝗘
That's right. There's the file type, the format, and the content and none of those things are going to cause the ATS to reject you or flag your resume as 'not compatible'.

These systems are built to take information from random people and make a recruiter's life easy...they aren't meant to be Fort Knox with a secret code to be cracked.

Which means..............people telling you that ATS Compatibility is your problem....are kinda sorta totally absolutely knowingly selling you a heaping pile of garbage advice.

And I think that's a rude thing to do to jobseekers 🧡

Head of Account Management, Amazon Business | Executive Advisory + Career Coaching for Women | Pivots, Promotions, High-Stakes Decisions

Southwest Airlines

Design and deliver training programs and classes to SWA employees on existing, new, and advanced
technology (hardware and software). 
Develop and administer various assessment instruments.
Develop, maintain, and update on-line and written documentation. Provide on-going technical education as needed.

Sr. Instructor - Technology

ATD Fort Worth/Mid-Cities Chapter

President

- Implemented improved programming processes and structure 
- Implemented a streamlined structure for Board meetings
- Collaborated on a new learning series structure that resulted in 10% of the chapter's profits and 6% increase in membership
- Onboarded chapter volunteers and nurtured their professional growth within the chapter

President Elect

Navan

•	Collaborated with cross-functional teams to ensure that the rebranding and training initiatives aligned with the company's strategic goals and vision.
•	Demonstrated a strong commitment to enhancing the learning experience for employees, contributing to increased employee satisfaction and retention rates. 
•	Led the restructuring of the 6-week onboarding curriculum, resulting in an improved and more efficient onboarding process for new employees.
•	Applied principles of graphic design to design visually appealing 5+ slide deck templates that improved the overall quality of presentations.
•	Produced multimedia content, including graphics and audio elements, to enhance the training materials, increasing overall effectivity of training materials by 75%
•	Delivered projects on time and within budget while maintaining high standards of quality, showcasing strong project management and organizational skills.

Instructional Designer

Birdville ISD

•	Established three e-learning courses and supplemental instructional materials across a multi-tiered system utilizing Canvas LMS leveraged by 11 teachers (240+ learners)
•	Supervised and supported 40 new instructors as a peer-to-peer learner; designated as a First Year Teacher Campus Mentor 
•	Trained & supported 4+ staff members in the creation & utilization of Google Slides for the daily Campus informational deck
•	Conducted over 10 district-wide teacher trainings and facilitated on-campus trainings for various EdTech (Gimkit, EdPuzzle, etc.)
•	Adapted current curriculum strategies by leveraging historic test data results

High School Mathematics Teacher & Professional Development Instructor

The Ismaili

•	Redesigned the National & Regional email newsletters (40,000+ subscribers).
•	Facilitated the establishment of website processes and content curation. 
•	Trained regional teams on editorial standards and technical aspects of our multiple online platforms (social media platforms, website, digital newsletters).
•	Communications National Task Force member for His Highness the Aga Khan’s USA Visit in April 2018 and Global Communications team for the concluding celebration of the Aga Khan’s Diamond Jubilee in Lisbon, Portugal in July 2018.
•	Instated, curated, & managed social media platforms, for the Aga Khan’s Diamond Jubilee visits to the USA and Lisbon.

National Managing Editor & Digital Media Co-Lead

Provided tutoring services to ages 12-20, improving student scores by 25% or more per semester in the following subjects: 8th grade math, Algebra I, Geometry, Algebra II, Pre-Calculus, AP
Statistics, AP Calculus, Spanish, and AP Psychology.
90% success rate in helping students better comprehend material and raising their grades to an A.
Collaborated with clients (parent/student) to establish set goals and focus to work on with students. Recruited tutoring candidates.

Private Tutor

I help create business essentials: logos, design manuals, social media graphics, letterheads, business cards, and more.

Freelance Graphic Designer

Hurst-Euless-Bedford I.S.D

•	Curated new format of learning to help students ingest geometry content easier thereby improving 60+ students learning outcomes on district assessments by 10%
•	Facilitated and collaborated with 5 Algebra instructors to adapt lesson plans for Algebra I students resulting in 98% success rate on state standardized assessments compared to the average state rate of 62%
•	Developed and executed engaging lessons, accommodated for diverse learning styles (auditory, visual, etc.), and conformed to state & district learning initiatives
•	Conducted & created 32+ assessments through formal and informal evaluation of student learning and cognitive skills based on Bloom’s Taxonomy
•	 Implemented Continuous Improvement/SMART system to teach and assist students campus-wide (1000+ students) in setting and analyzing personal learning goals
•	Utilized assessment results to plan instructional activities fostering critical thinking skills enabling students to meet and surpass state standard learning goals

Junior High Math Teacher, Cheer Coach, & Curriculum Presenter

•	Served as the most requested substitute teacher at Harwood Junior High from Feb. 2014 -May 2015 leading to full-time employment

Substitute Teacher

Flash Photography

Within my first 6 months, became a lead commencement photographer for the company. This meant being a company representative to colleges & universities.

For Greek and Private party events, I was typically the lead photographer for the event.

Lead Photographer

Manage and edit commencement pictures from over 275 ceremonies over 2 months.
Oversee & Train 25 new Customer Service Representatives every season with their daily responsibilities.
Also acted as a lead commencement photographer for the company. which meant being a company representative to colleges & universities.

Assistant Manager

Ismaili Council for Central USA

•	Worked on behalf of the council in conjunction with Congresswoman Johnson’s office for various co-sponsored events. 
•	Published 304 newsletters as the Regional Lead Editor of the Central US Ismaili Insight(e-newsletter).
•	Duties also included editing regional events and stories included in the regional e-Newsletter according to The.Ismaili Style Guidelines, training new Associate Editors, and coordinating with the Central US Regional Editorial Team.

Regional Managing Editor & Community Liaison

I am a seasoned educational professional with 10+ years of training and development experience for secondary education & non-profit organizations. Recognized for demonstrating a natural aptitude for curating engaging curricula in alignment with organizational and state standards, as well as for guiding colleagues in the implementation of technological resources throughout instruction.

Most recently, I attained a Master of Science from the University of North Texas focused on Instructional Design. I design curricula at various levels utilizing graphic design principles combined with ADDIE and SAM processes. As a teacher, I supported colleagues in the integration of technology in the learning environment through the development of project-based units of inquiry. 

Colleagues describe me as a progressive, driven, down-to-earth, technical and an instructional expert who can be relied on to offer superior solutions that deliver effective results.

Some of my core competencies include but are not limited to the following:
Instructional Design & Curriculum Development | Assessment Creation & Distribution | Data Analysis & Evaluation | Process & Continuous Improvements | Documentation & Records Management | Solution Development | Audience Engagement

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The Battle

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Erin Lewber's LinkedIn Performance

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