We build systems to increase peace, performance and profit.

Founder

Book Author: NewBee

The Palm Restaurant

-Configured cloud-based Accounting and Operations tool (R365) to streamline Inventory, Scheduling, and Reporting. Created training materials for reference by management teams to scale adoption of new systems
-Supported the outsourcing of bookkeeping and human resources departments with project management tracking 
-Collaborated with Professional teams to support bankruptcy sale process

Director of Business Strategy

SALIDO

-Supported fundraising activities for Series A round which include Cap Table Management and Investor Communications
-Implemented Salesforce Sales and Service Cloud to manage 120 current and 500+ prospective accounts
-Supported CFO with financial operations across: Budgeting, Customer Billing, AP/AR, and Expense Reporting

Chief of Staff

MeyersUSA

- Developed Project Management function at corporate level of 8-unit restaurant company  
- Configured enterprise resource planning system to support Accounting, Purchasing, Inventory and Sales functions 
- Created pricing model for wholesale bread and pastry program to enhance product mix profitability

Corporate Operations Manager

Deloitte

Business Technology Analyst

CEO of CPD Advisors | Scaling $5-20M organizations with Regenerative Business Solutions | Author, Speaker, and Trainer

Like you, I am passionate about making a huge impact in the world. 

Also like you, I face a seemingly infinite list of challenges to regenerate and scale the organizations I work with. 

After investing 10+ years across the worlds of restaurants, startups, & Fortune 500 companies, I discovered my life's work through writing a book about bees.   

I started Million Dollar Machine to realize my mission of democratizing business transformation tools. We are a training form that designs systems to increase peace, performance and profits. 

Learn more at https://www.yourmdm.co

Ernesto 🍯 Mandowsky

Big shout to Markus Kaulius for helping me experience what living a 10/10 life can FEEEL like. 

I'm so excited to be surrounded by EPIC people like him who can PUMP UP A ROOM OF 100+   

Thanks to Nick Hutchison for filling a room with empowering speakers that know how to light up a crowd. 

Hype for Bookthinkers Live 2026!

Ernesto🚄 Mandowsky

Helping entrepreneurs maximize relationships to increase revenue, referrals, and reputation | Notion Certified | 2x Author | Challah Baker and Systems Builder

22PORTRAITS

We're a creative media studio that focuses on capturing your authentic self on camera. Our patented technology allows anyone to feel as comfortable in front of the camera as they would feel sitting in front of their best friend. We specialize in corporate headshots, interview style founder videos and video podcasts.

Chief Operating Officer

Arival Bank

Led product management for Arival Bank's digital platform, driving definition, roadmap, sprint management, and quality assurance. Implemented an admin panel for streamlined internal ops and collaborated with teams to improve customer experience. Monitored trends and customer feedback, established customer operations teams, and ensured compliance with regulations. Achieved over 50% increase in account approval rate and improved customer satisfaction through implementing efficient processes.

Head Of Operations

Wyre

Led daily operations, recruited and managed a successful team, and maintained strong cross-functional relationships. Improved processes to increase efficiency while maintaining high quality standards and strengthened relationships with key partners by finding mutually beneficial solutions. Developed comprehensive documentation for risk management and fraud prevention.

Business Operations Manager

Successfully established and led the customer support team, implementing optimization tools to reduce average response time to under 2 minutes. I elevated customer satisfaction through empathetic communication and effective problem resolution, resulting in improved feedback ratings and NPS scores. I also designed and executed successful onboarding and nurture campaigns, and developed internal and external knowledge centers. I closely collaborated with the engineering and product teams, driving continuous improvement with data-driven insights and conducting testing on new releases.

Head of Customer Experience

Head of Operations | Customer Experience | Driving Growth in Startups & Fintech

I've always been fascinated by the inner workings of businesses – the people, processes, and products that come together to create innovative solutions.

As an accomplished operations and customer experience leader with over 6 years in the fintech industry, I've made it my mission to help startups and fintech companies unlock their full potential. 

Leveraging my expertise in business operations, project management, and customer experience, I optimize operations, streamline customer onboarding, and drive efforts to achieve company wide goals.

With a proven track record in developing and nurturing strategic partnerships, driving revenue growth, and enhancing product operations, I bring a unique blend of strategic vision, operational expertise, and customer insight to every challenge. 

I'm well-versed in blockchain tech and its potential to revolutionize fintech. I thrive on collaborating with diverse teams to tackle challenges head-on, whether it's implementing KPIs to track progress, automating processes, or crafting seamless customer onboarding journeys. 

At the end of the day, I bring a seasoned blend of strategic thinking, operational expertise, and customer-centric approach to every project I take on.

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