CEO of CPD Advisors | Scaling $5-20M organizations with Regenerative Business Solutions | Author, Speaker, and Trainer

I’ve always believed in designing solutions that unlock forward momentum when the pressure’s highest.

My first lesson came as a teenager, producing a 2,000-person party. When the venue froze operations mid-party, I hand wrote a waiver on a napkin, reopened the doors, and kept the experience alive—ending the night with $30,000 in cash and a crash course in solving problems to multiply momentum.

Today, the same philosophy powers **Million Dollar Machine**—a systems-driven, experience-forward company serving high-performing founders who wish to pioneer new possibilities for running their companies and living their lives.

Here’s the reality: growing businesses are fueled by talent, but crippled by inefficiency. 

When pioneering CEOs operate without structure, they become their own bottleneck. 

Revenue plateaus. 

Teams lose clarity. 

Everyone burns out.

At MDM, we install enterprise-grade systems for service-driven companies—marrying strategy & structure with five-star hospitality principles. 

Imagine if your company became a Michelin-caliber kitchen, where every person knows their role, every station is equipped to perform, and excellence is your operating filter.

The result? 

More peace, higher performance, and profit you can count on.

If you’re ready to multiply momentum, let’s talk.

Grab your Growth Scorecard.
Meet with our team.
Keep Moving to your MDM-powered future.

Start today at score.yourmdm.co

Ernesto 🍯 Mandowsky

22PORTRAITS

We're a creative media studio that focuses on capturing your authentic self on camera. Our patented technology allows anyone to feel as comfortable in front of the camera as they would feel sitting in front of their best friend. We specialize in corporate headshots, interview style founder videos and video podcasts.

Chief Operating Officer

Arival Bank

Led product management for Arival Bank's digital platform, driving definition, roadmap, sprint management, and quality assurance. Implemented an admin panel for streamlined internal ops and collaborated with teams to improve customer experience. Monitored trends and customer feedback, established customer operations teams, and ensured compliance with regulations. Achieved over 50% increase in account approval rate and improved customer satisfaction through implementing efficient processes.

Head Of Operations

Wyre

Led daily operations, recruited and managed a successful team, and maintained strong cross-functional relationships. Improved processes to increase efficiency while maintaining high quality standards and strengthened relationships with key partners by finding mutually beneficial solutions. Developed comprehensive documentation for risk management and fraud prevention.

Business Operations Manager

Successfully established and led the customer support team, implementing optimization tools to reduce average response time to under 2 minutes. I elevated customer satisfaction through empathetic communication and effective problem resolution, resulting in improved feedback ratings and NPS scores. I also designed and executed successful onboarding and nurture campaigns, and developed internal and external knowledge centers. I closely collaborated with the engineering and product teams, driving continuous improvement with data-driven insights and conducting testing on new releases.

Head of Customer Experience

Head of Operations | Customer Experience | Driving Growth in Startups & Fintech

I've always been fascinated by the inner workings of businesses – the people, processes, and products that come together to create innovative solutions.

As an accomplished operations and customer experience leader with over 6 years in the fintech industry, I've made it my mission to help startups and fintech companies unlock their full potential. 

Leveraging my expertise in business operations, project management, and customer experience, I optimize operations, streamline customer onboarding, and drive efforts to achieve company wide goals.

With a proven track record in developing and nurturing strategic partnerships, driving revenue growth, and enhancing product operations, I bring a unique blend of strategic vision, operational expertise, and customer insight to every challenge. 

I'm well-versed in blockchain tech and its potential to revolutionize fintech. I thrive on collaborating with diverse teams to tackle challenges head-on, whether it's implementing KPIs to track progress, automating processes, or crafting seamless customer onboarding journeys. 

At the end of the day, I bring a seasoned blend of strategic thinking, operational expertise, and customer-centric approach to every project I take on.

taplio

The Battle

Ernesto 🍯 Mandowsky

Monica Ihnatsyeu

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