Facilities Management Consultant | helping organisations troubleshoot their FM services by improving procurement, benchmarking, contract management and operational efficiency

👉 EMC is a specialist consultancy supporting the full FM contract lifecycle, 

👉 audit → improve → market test/tender → mobilise → manage with a practical focus on making services testable, supplier performance evidence-led, and decisions commercially defensible.

👉Accomplished consultant supporting organisations to benchmark, procure, audit, tender and manage FM services with more control, better value, and fewer contract headaches.

From individual contracts to TFM & IFM. Specialist in PFI audits, benchmarking & tender strategy, bid evaluation, mobilisation support, ESG/social value alignment and ongoing contract management, I ensure your FM outcomes are contractual, measurable, and deliverable.

Let’s make your FM contract, tender, audit or benchmark perform and provide the best outcome for your organisation.

#facilitiesmanagement #fm #procurement #tendering #contractmanagement #benchmarking #PFI #PFIhandback

So far, that work has delivered:

•	£25m+ in savings across public and private RFPs
•	12–22% average cost reduction on re-tendered FM
•	Up to 30% gaps in legacy PFI soft services rates
•	£1.1m annual saving on one PFI contract.

It’s not just about cost. 

We drive service quality and ESG performance:

•	Clear KPIs and SLAs that increase uptime
•	Strong contract governance so issues get fixed
•	ESG and social value built into tenders
•	Suppliers held to account on Scope 3

What this looks like for clients:

•	Turn a “fixed” FM contract into a 6–7 figure saving
•	Catering deals that have drifted 15–20%
•	Replace vague promises with measurable KPIs
•	Give boards and CFOs a data-backed story

If you suspect your FM or PFI soft services are 10–20% over market – or your ESG story is mostly on paper – you’re probably right.

Send me a message with “BENCHMARK” and I’ll tell you in plain English where you stand on cost, quality and ESG.

Ernie Melling IFMA ,TMA

Associate Professor Shohreh Majd is a neuroscientist, award-winning academic, sustainability innovator, policy and research leader, certified coach, editor-in-chief, and internationally recognised keynote speaker. With more than two decades of research and teaching in neuroscience, human physiology, and management, she has become a pioneer in advancing our understanding of brain function and cognitive psychology.

She stands at the intersection of science, leadership, sustainability, and human development, driven by one purpose: to create healthier, more resilient people and systems. Her career spans world-leading institutions, including the University of Melbourne and Johns Hopkins University, where she built a strong foundation in neuroscience and brain health. Today, she extends that knowledge far beyond the laboratory and classroom—into healthcare leadership, sustainability strategy, and human performance.

Through science-based consulting, international speaking, and executive coaching, A/Professor Majd brings science to life, helping leaders and organisations harness resilience, enhance performance, cultivate emotional intelligence, and embed sustainable thinking to not only adapt but to thrive in a rapidly changing world.

Her vision is clear: to use the power of science to inspire transformation—within individuals, across organisations, and towards a more resilient and sustainable global future.

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Ernie Melling IFMA ,TMA

A/Professor Majd

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