Evan J.

Over $1 Billion in Amazon sales

My Why: Helping Good People Grow Good Online Businesses

I have always had a strong preference for working with the most reputable firms that offer the best services or products in their market.  The desire to help my clients grow by increasing their new business development efficiencies and find venture capital to fuel their growth is what drives me.

Learn more about us at StraightUpGrowth.com

CEO and Co-Founder

Over $500 Million in Amazon Sales and $25 Million on Amazon Ads Spent
Straight Up Growth will empower you to execute a strategy to meet your tough sales targets

Karen Mangia

I am a catalyst, creator, connector and coach who helps executives, entrepreneurs and enterprises around the world solve complex, strategic business problems and position themselves for future growth by leveraging my Executive experience in public and private companies.  I have a deep understanding of the customer experience--inside and out--from leading sales, global Voice of the Customer portfolios for Fortune 50 companies, and 20+ years of consulting directly with customers across multiple industries and segments.

In my role as President & Chief Strategy Officer of The Engineered Innovation Group & Roxie AI, I’ve helped lead the company to double digit Y/Y revenue growth, raise seed and bridge round funding, refresh our marketing strategy and assets, create customer use cases and bring our AI product to market.

As Vice President of Customer and Market Insights at Salesforce (NYSE: CRM), I regularly consulted with senior leadership at Fortune 1000 companies as well as privately funded high-growth businesses to accelerate transformation and increase market share.  I engaged with key customer accounts to develop innovative strategies to address their key business challenges and translated feedback into actions to increase customer retention, growth, and satisfaction. 
 
My passion for customer success began as an account manager at AT&T, where focusing on customers’ goals led to exceptional success. I consistently outperformed production and revenue targets by double and triple digits (up to 522%), growing revenue up to 51% YOY. 

At Cisco, I led a diverse sales team of technical and channels professionals to achieve a multi-million-dollar impact. I created Cisco’s first Partner Experience Team, a cross-functional global initiative that made it easier and more profitable for partners to work with Cisco. I then led a global Insight Innovation team overseeing Customer Satisfaction & Experience, Diversity Business Practices, and Global Offset & Countertrade.

My love of music and support of education are reflected in my board memberships with Heartland Film, Ball State University and the Indianapolis Symphonic Choir. I’m host of the Future of Work podcast, Success From Anywhere, and the author of six books: Oodles of Noodles (Amazon, 2025), Sundays With Salvator (Amazon, 2023), WSJ Bestseller Success From Anywhere (Wiley, 2021), International Bestseller Working From Home (Wiley, 2020), Listen UP!  (Wiley, 2020), and Success With Less (Marie Street Press, 2016).

President & Chief Strategy Officer

Contribute to Profitable Growth:  Create strategic relationships and partnerships that expand referrals.  Co-lead sales (doubled revenue Y/Y).  Contribute to operational excellence portfolio and initiatives.

Lead Engineered Innovation Practice:  A proven methodology to help entrepreneurs, enterprises and executives identify their Zone of Value and to engineer the innovation that powers a successful GTM launch, creates market differentiation, and accelerates time to fund raising + value.  

Lead Delivery:  Contribute to profitable growth and exceptional customer experiences through leadership of the delivery function, inclusive of Project Management, Product Management, UX / UI / Design, and Engineering.

Lead Marketing, Thought Leadership & Events:  Create and amplify compelling thought leadership that drives brand awareness, builds pipeline and accelerates pipeline velocity.  Align all assets with our brand look, feel, voice and promise.  Amplify our brand and demonstrate the power of the possible through thoughtful event presence.   Captured and created first in company history customer use cases and testimonials in addition to refreshing EIG's website.

Launched & Lead Customer Success program portfolio:  Created baseline Customer Success metrics using quantitative and qualitative research.  Defined differentiators in the market and key drivers of customer loyalty + likelihood to recommend EIG to others.

Back in the classroom. Tonight it’s with Masters students at IU Indy studying philanthropic leadership. We tapped into tools to get curious and to get unstuck. This is an inspired and inspiring group motivated to make a difference in the world. 

Thanks Michael Ault for the opportunity. 

#impact #curiosity #leadership #service

Global Customer Experience & Success Exec I Talent Development Leader & Coach I Keynote Speaker I WSJ Bestselling Author I Foodie

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Who needs caffeine when you can fuel your morning with breakfast and conversation with the Bazaarvoice North America Client Success leadership dream team ?!?! This talented group embodies one team, one dream. Highly recommend coffee and conversation to start any workday. Thanks for all you do Wes Lawrence Mandy Walls Rebecca Coyne, MBA James Miller Jessie Walker Jovana Kamenko Jami Reetz Amber Riley Jessi Dexheimer Amy K. King .  And you were missed Kimberly Jones Danielle Bernardini Chinmayee Sahoo Catherine Duck Lafrenz 

#leadership #impact #teamwork #collaboration #clientsuccess

How often do you think about your future self?

Some days, I want to shut the laptop and go outside. Fresh air. Sun. The easy choice.

But there’s work that needs to be done.

I’ve learned this the hard way: every time I choose comfort over commitment, my future self inherits stress. Every time I lean into the focused, uncomfortable work, my future self gets options.

Discipline today creates freedom tomorrow. (A lesson learned from my grandfather.)

Sometimes I stay inside a little longer so future me can step outside without pressure.

What’s your best hard work hack?

#success #priorities #choices #commitment

This morning I picked up my new Oral‑B spinning toothbrush and had one of those unexpected moments where everyday life intersects with work in the best way.

Oral‑B is, of course, a Procter & Gamble brand. And it immediately brought me back to the energy, insight, and alignment from our recent onsite with their team.

What a reminder of the power of partnership: iconic brands, smart people, shared goals, and a commitment to creating standout customer experiences.

Kudos to our amazing Bazaarvoice team for showing up with excellence.  And thank you to our partners at P&G for the collaboration, transparency, and forward momentum.

Here’s to building what’s next together.

#partnership #customerexperience #cx #customersuccess #impact

Dave Sommer🚀 Amy K. King Alex Roselli Alex Kirk Ashlei Valles Brandon Willard Emmy Woodthorpe Hope Hayward Kelsey Fitzgerald Lauryn Becker, MBA Rebecca Stigliano Shelly Drouin Stephanie Ramirez Caryn Grube

What did you want to be when you grew up?

Looking back at this younger version of myself (who shockingly already had her own home, admittedly made of cardboard with no mortgage), I knew I wanted to be a leader and a teacher. A leader and a teacher of what, I had no idea.

My career has been a zigzag driven by which of the three E’s - education, experience, exposure - was of interest in any given chapter. As a result of being driven by motivation rather than mastery, I’ve been fortunate to work for and with a number of amazing people, including the many leading ladies featured here from Bazaarvoice.   

Here’s to leading and learning for many more years to come!

#career #leadership #internationalwomensday #discovery #continuouslearning

In honor of International Women's Day this past Sunday, here are a few of our amazing women leaders here at Bazaarvoice. 💪

#bazaarvoice

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Evan J.

Karen Mangia

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The Battle

Evan J.

Karen Mangia

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Karen Mangia's LinkedIn Performance

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