DMOS Orthopaedic Centers

Senior Human Resources Business Partner

Human Resources Business Partner

VizyPay

-Drove the HR function of the organization by creating the strategy that governed staffing, personnel, benefits admin and company culture.
-Successfully implemented HRIS/ATS (Paylocity) to streamline onboarding, performance management, payroll, COBRA, Time/Labor and other critical HR functions.
-Successfully rolled out 401k program to employees and maintained a 90% participation rate.
-Worked strategy to focus on employee satisfaction goals and recognized by DSM Register a top diverse workplace. 
-Led a team to scale the company from 30 employees to over 100 across 7 new diverse markets.

Human Resources Manager

-Established and implemented the policies/procedures that governed the daily operations of the organization, consistently keeping customer satisfaction to 95%
-Implemented training programs and developed hiring strategy.
-Maintained staffing levels and established on call procedures to ensure business goals were met. -Assisted with HR Generalist duties.

Human Resources Generalist

Newport Group

Benefit Administration. Performed employee stock ownership plan administration/testing. Heavily reviewed data for compliance with plan documents, contracts and Employee Retirement Income Security Act (ERISA). Completed follow up investigations when necessary. Assisted with preparation, auditing, and formatting of client census data and provide general support and assistance to ESOP administrators. Maintained relationships with clients, vendors and member participants.

ESOP Specialist

Wells Fargo

Responded to, researched, and resolved escalated inquiries and complaints requiring special handling of WF Credit Card accounts where harm to the customer done.
Performed intake to determine appropriate course of action, conducting investigative steps to identify issues, researching product information, terms, conditions, contracts, etc., creating correspondence as needed, processing complex and/or corrective transactions on-line.
Reviewed in-process, closed, or cancelled applications, claims, files, and/or online transactions, etc., individually or in aggregate, to determine if processes and documentation are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements, and/or government regulations.
Serve as an intermediary to resolve disputed matters; negotiates and enacts settlements.

Research and Remediation Analyst

Saint Edmund Catholic Schools

Developed the recruitment strategy for the hiring of staff, teachers and student leadership.
Assisted the Mission advancement team with event planning, community relations and planned giving.

Associate Administrator 

Sacred Heart Catholic Church

Facilitated access to and provided translation services to individuals needing assistance with applications for jobs, referrals to social services/programs, general counsel, and other misc needs. 
Established relationships and managed partnerships with for-profit, non-profit, and government institutions to provide outreach/assistance to disenfranchised individuals and communities.  
Organized/collaborated on follow-up with various community stakeholders and organizations.

Hispanic Community Liaison

Experienced HR Professional with a demonstrated history of working as HRBP along Benefit Administration, Payroll, HRIS, Employee Relations and development. I’m a consensus builder with teams and individuals. All my experiences point to one thing; I’m passionate about helping individuals and groups thrive. 

Frank Lona

TEKsystems

Aston Carter Customer Service & Operations skillsets merged with partner company Teksystems

As an Account Manager at TEKsystems, I focus on recruiting and selling services related to Customer Service & Operational skillsets. I support top local clients by helping them plan, run, and meet their goals &  initiatives. I do this through a quality-focused approach to service delivery along with the highest caliber professionals in the market. Our services include staff augmentation (contract/contract-to-hire) and direct placement (full-time) services; managed services, and comprehensive workforce management solutions.

Account Manager I

Aston Carter

Full cycle recruiting process: sourcing, screening, coordinating interviews, and facilitating offers and employment.
Provide excellent customer satisfaction to clients and candidates 
Assist with onboarding and paperwork
Responsible for meeting hiring goals by filling open positions with talented and qualified candidates.

Recruiter

Hy-Vee, Inc.

Aisles Online

Menards

Worked this role in the summer while attending Simpson College.

Customer Service Representative

Account Manager at Teksystems specializing in Customer Support & Operational Services we're here to connect organizations and professionals to drive innovative solutions shaped by critical-thinking professionals. Teksystems is a company within Allegis Group, a global leader in talent solutions.


For more information contact me at cchubb@teksystems.com
Phone: 515-657-5421

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Frank Lona

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