DMOS Orthopaedic Centers

Senior Human Resources Business Partner

Human Resources Business Partner

VizyPay

-Drove the HR function of the organization by creating the strategy that governed staffing, personnel, benefits admin and company culture.
-Successfully implemented HRIS/ATS (Paylocity) to streamline onboarding, performance management, payroll, COBRA, Time/Labor and other critical HR functions.
-Successfully rolled out 401k program to employees and maintained a 90% participation rate.
-Worked strategy to focus on employee satisfaction goals and recognized by DSM Register a top diverse workplace. 
-Led a team to scale the company from 30 employees to over 100 across 7 new diverse markets.

Human Resources Manager

-Established and implemented the policies/procedures that governed the daily operations of the organization, consistently keeping customer satisfaction to 95%
-Implemented training programs and developed hiring strategy.
-Maintained staffing levels and established on call procedures to ensure business goals were met. -Assisted with HR Generalist duties.

Human Resources Generalist

Newport Group

Benefit Administration. Performed employee stock ownership plan administration/testing. Heavily reviewed data for compliance with plan documents, contracts and Employee Retirement Income Security Act (ERISA). Completed follow up investigations when necessary. Assisted with preparation, auditing, and formatting of client census data and provide general support and assistance to ESOP administrators. Maintained relationships with clients, vendors and member participants.

ESOP Specialist

Wells Fargo

Responded to, researched, and resolved escalated inquiries and complaints requiring special handling of WF Credit Card accounts where harm to the customer done.
Performed intake to determine appropriate course of action, conducting investigative steps to identify issues, researching product information, terms, conditions, contracts, etc., creating correspondence as needed, processing complex and/or corrective transactions on-line.
Reviewed in-process, closed, or cancelled applications, claims, files, and/or online transactions, etc., individually or in aggregate, to determine if processes and documentation are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements, and/or government regulations.
Serve as an intermediary to resolve disputed matters; negotiates and enacts settlements.

Research and Remediation Analyst

Saint Edmund Catholic Schools

Developed the recruitment strategy for the hiring of staff, teachers and student leadership.
Assisted the Mission advancement team with event planning, community relations and planned giving.

Associate Administrator 

Sacred Heart Catholic Church

Facilitated access to and provided translation services to individuals needing assistance with applications for jobs, referrals to social services/programs, general counsel, and other misc needs. 
Established relationships and managed partnerships with for-profit, non-profit, and government institutions to provide outreach/assistance to disenfranchised individuals and communities.  
Organized/collaborated on follow-up with various community stakeholders and organizations.

Hispanic Community Liaison

Experienced HR Professional with a demonstrated history of working as HRBP along Benefit Administration, Payroll, HRIS, Employee Relations and development. I’m a consensus builder with teams and individuals. All my experiences point to one thing; I’m passionate about helping individuals and groups thrive. 

Frank Lona

Palmer Group

Account Manager - IT Staffing

Vermeer Corporation

Talent Acquisition Partner

• Manage full cycle recruitment process, from job requisition to offer acceptance in the IT Infrastructure and Development teams, as well as supported Sales, Marketing, Operation, and Lifecycle divisions of Vermeer
• Prioritized hiring team and candidate experience by focusing on relationship building, solving problems, and effective communication.
•Utilizing different A.I. tools to optimize scheduling and evaluation methods, Time to Hire within the IT organization was reduced by 16.65%.
• Collaborate closely with hiring managers and talent management through succession plans, gather feedback, and adjust recruitment strategies as needed.
• Analyzed workforce market and talent insight reports to influence hiring process decision making.
• Actively contributed to Workday Feature release updates, ensuring seamless integration and functionality enhancements across HR systems, optimizing user experience and operational efficiency.

Talent Acquisition Specialist

• Partner closely with the Director of Sales Partner Recruiting, Sales Directors, and Marketing to grow month over month sales and recruiting goals.
• Source, screen, and interview candidates over the phone for potential employment nationwide.
• Grew national sales team by exceeding hiring class goals month over month.

Recruiter - Sales Channel

Pella Corporation

• Managed 26 Lowe’s Home Improvement accounts spanning 3 states to increase yearly sales. 
• Utilized digital resources such as Salesforce, PowerBI, Microsoft Office and SharePoint to effectively plan, organize and grow a $6.5 million market. 
• Trained customer representatives on product knowledge, sales techniques, and project organization. 
• Establish and strengthen B2B and B2C relationships through business planning, job site visits, project takeoffs, and lead generation events.

National Account Sales Specialist

• Completed a six month sales program focused on developing selling systems, account management, competitive analysis, and teamwork.
• Performed centralized sales services that focused on increasing close rates and increasing revenue for six private sale branches and their sales representatives. 
• Collaborated with coworkers to create and restructure systems to improve work flow and efficiency for the program.

Sales Development Trainee

R&R Realty Group

Commercial Real Estate Intern

Central College

-Lead tours of campus to prospective students, families, and other educational groups.

-Answered phone calls, scheduled meetings, and helped coordinate other parts of a campus visit for students.

-Carried out office work and made sure tasks were complete to make the work day run more smoothly. These tasks included: writing thank you letters, direct mailing, and running errands for full time admission counselors

Student Ambassador

Fareway Stores, Inc.

-Our main goal was to connect with each customer and make their shopping experience one of a kind. 

-The daily tasks included: bagging groceries, taking groceries to customer's car, clean store, and stock shelves in a timely and efficient manner.

Courtesy Clerk

Helping technology leaders hire the talent needed to accomplish business goals.



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The Battle

Frank Lona

T.J. Snyder

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