FIFO Networks

Now offering personal cybersecurity setup for journalists, stalking victims and others. DM me or use the "Contact Us" page on the FIFO Networks website. It's only me. You'll be communicating directly with me.

Most of my income: network and cybersecurity projects for public utilities.
Most of my time: IT services by the hour for companies too small to have an in-house IT staff, including SOHO businesses and residential.
I also unlock computers and do data recovery and account recovery for people when a loved one dies. (Advice: keep paying their cell phone bill until you've got all their data back, and if they used a smartwatch, keep it charged and ready).

Network design assistance (both wired and wireless).
Cybersecurity assistance: policy, design, implementation, training.
Training at all levels for IT and RF engineers and technicians.
Expert witness services in cases involving data or wireless networks.
Crisis resolution.
Emergency interim management.
Clients include hospitals and many public utilities (electric, gas, water), nationwide.

Licensed and insured.

Sole Proprietor, Consultant - IT Infrastructure, Cybersecurity, Management 

Wireless Advocates

CISO and Director of Information Security

Everett Community College

I wrote and taught the course, "Basic Electronics and Troubleshooting," at Boeing's request. I also updated and taught the follow-up course, "Intermediate Electronics and Troubleshooting."

Technical Instructor

Bellevue College

Over the years I have taught various courses at BC including: Ethical Hacking and Cyber Security, Server Management, Smartphone and Tablet Security, Network+, A+, Certified Cellular/PCS Technician, Wireless Fundamentals, Cellular Fundamentals, Voice over IP, and more. I have also provided custom training through BC to various companies including T-Mobile, Costco, and the Washington Dept. of Natural Resources.

Adjunct Professor

Peripheral Vision Communications, Inc.

Wireless and telecom consulting and technical services. Integration of voice and data communications systems using diverse communications protocols. Design review, budgeting assistance. 802.11, VoIP, bandwidth calculations, propagation solutions, and more. Clients include all major US cellular carriers.

President

Western Wireless

Directed all new cell site construction, and all civil upgrades to existing cell sites, in Western Wireless' area of operation (19 states). Western Wireless owned the Cellular One brand name. Received 100% of my bonus for in-budget completion.

Director, National System Development

Tele-Waves

Directed the design, installation, and maintenance of two satellite data distribution systems with a nationwide footprint. In budget every year.

Director, Technical Services

Portland Paging/PageWEST-TSI

On time, in budget: managed the design and installation of a profitable satellite controlled wireless communications system.

Regional Manager, Technical Services

US Navy

My last assignment was Shop Supervisor, all shifts, Avionics Department, USS Okinawa (LPH-3). I held a Secret clearance related to crypto electronics.

Aviation Electronics Technician

I make networks resilient, recoverable, and - almost always - simpler.

Some of my projects:
Interstate highway network design for California Dept. of Transportation (Caltrans) for part of Interstate 10 for traffic monitoring and control.

Network and cybersecurity evaluations for various public utilities.

Achieved PCI DSS compliance in less than 4 months for a company that was paying monthly fines for non-compliance.

Designed, installed, and maintained wired and wireless communications systems and network infrastructure in many hospitals in many states.

Cell and WISP site lease valuations for Washington Department of Natural Resources (DNR).

Wireless communications site inspections for the City of Bremerton, Washington.

Antenna and tower design for the US Department of Veterans Affairs (VA).

Commercial communications tower lease valuation for Port of Olympia, Washington.

Reviewed patent applications.

Expert witness with trial experience.

Developed certification course for electronics technicians under contract with Boeing.

Developed and taught courses at Bellevue College, Everett Community College, Oregon Coast Community College, and Perry Technical Institute (Cybersecurity - Networks - Wireless – Telecom - VoIP).

Taught several CompTIA courses to hundreds of students.

In addition to training and management, I'm also providing remote tech support to small businesses and home office workers. See https://fifonetworks.com/ or call me at (206) 465-2422 for more info or to schedule service. Fast response times.

Years of CISO and Director experience.
I take delight in mentoring today's leaders and teams.
I'm 69 years old and cutting edge current. My age isn't a bug, it's a feature.

Cybersecurity - Networks - Wireless – Telecom - VoIP

I can help your city, corporation, or small business be prepared for a crisis, or recover from it.

Available by the hour, weekly, monthly, project - let's discuss!

Full time? I'll accept an invitation to interview. We can take care of paperwork if we both agree it's a good fit.

Comfortable in the server room and the boardroom. Successfully managed budgets and projects up to $132M and nationally distributed teams. Quite familiar with extensive travel (Delta Gold, Hilton Diamond) and remote work. Crisis management, department overhauls, network optimization - contact me today at (206) 465-2422.

US Government offices: registered through SAM, available to work on federal government projects.

State of Washington offices: registered through MRSC Rosters for state, county, and city projects.

Bob Young

Mouser Electronics

•Lead complex IT projects, including user setups and hardware migrations. Provide Tier II-III support for 3500+ users across a corporate and warehouse environments that utilize both Windows and Apple machines. 
•Coordinate with cross-functional teams to streamline A/V support for conference rooms. Implement efficient hardware refresh processes, enhancing overall productivity. 
•Analyze and diagnose hardware/software issues, following standard procedures for resolution. Develop
strategies to minimize downtime and optimize system performance. 
•Drive successful project rollouts, ensuring seamless transitions and minimal disruptions. Consistently meet support SLAs, contributing to high user satisfaction rates.

Desktop Technician I

Tempest

•Provided technical support to users experiencing issues with hardware, software, and networking. •Identified and troubleshooting technical problems and resolving them in a timely manner. 
•Responded to user inquiries and requests for assistance via phone, email, or in-person. 
•Creating and maintaining documentation of technical issues and solutions.
•Setting up and configuring new hardware and software. •Installing, configuring, and maintaining operating systems and applications. 
•Providing technical guidance and training to users. 
•Monitoring and maintaining the performance and security
of computer systems and networks. •Performing regular maintenance tasks, such as backups and system updates. 
•Perform installations, upgrades, and troubleshooting for 500+ users and devices, including laptops, desktops, printers, and smartphone devices. 
•Configure and install local servers, execute hardware and software upgrades, and support disaster
recovery and backup procedures. 
•Install firewalls and anti-virus software and deploy 2-factor authentication to ensure data
integrity and cybersecurity for highly sensitive legal documentation.

IT System Admin

•Setting up new accounts.
•Revising credit information on existing accounts.
•Working daily reports to ensure credit limits are set
properly to release orders in a timely fashion.
•Making collection calls.
•Preparing accounts for referral to collection agencies.
•Contacting customers for tax information.
•Fraud investigations.

Customer Account Representative

GameStop

•Addressed customer complaints and mitigated dissatisfaction by employing creative, timely, and on-point solutions.
•Maintained excellent, efficient, on call control to uncover questions and keep call times low.
•Coordinated timely responses and researched complex issues.
•Lead in revamping social media customer assistance through various social media outlets such as Twitter, Instagram and Facebook. 
•Assisted in training new employees.
•Fraud Investigations

Customer Care Escalation Lead

Store Leader

Welcome to my LinkedIn profile! I am an enthusiastic and energetic  sysadmin with a passion for technology, cybersecurity, networking and a drive to learn and grow in my field. 

I have gained experience in various areas such as system administration, network troubleshooting, RAR(response and remediation) and database management. My strong problem-solving skills and attention to detail have allowed me to excel in these areas and I am eager to apply my skills to new challenges.

As a team player, I thrive in collaborative environments and enjoy working with others to achieve common goals. I am also a quick learner and adapt well to changing technologies and environments.

With a positive attitude and a strong work ethic, I am confident that I can add value to any organization and help drive success through effective system administration. Thank you for taking the time to read my profile and I look forward to connecting with you soon!

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The Battle

Bob Young

Ian Clark

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