Fihmiya Hamdan 🦋

Community Manager-CS/CX

NextGen Ethics

-Restructured and streamlined "mindher.ai"- Mighty Networks community to enhance member engagement and usability.
-Created step-by-step guides and infographics to simplify processes and clarify key information for users
-Supported ongoing administrative tasks to maintain workflow efficiency and clarity
-Researched and developed a strategic brief for a new vlog project, aligning content with community goals
-Collaborated on ideas and content planning to support community growth and digital presence

Community Experience

Integrate Trauma Informed Network

Technical Writer

As a Subject Matter Expert specializing in Integrate Trauma Informed Network, I leverage my expertise to enhance mental health systems through innovative approaches to trauma-informed care and network integration. My role involves leading cross-functional teams to develop and implement strategies that promote resilience and recovery in trauma-affected populations.

Key Responsibilities:
• Spearhead the design and execution of trauma-informed care frameworks to improve service delivery across mental health networks.
• Collaborate with healthcare professionals and stakeholders to integrate trauma-sensitive practices into existing clinical protocols.
• Conduct training sessions and workshops to educate staff and partners on the principles of trauma-informed care, fostering a culture of understanding and support.

Achievements:
• Successfully led a project that increased the adoption of trauma-informed practices by 65% within the first year of implementation.
• Developed a comprehensive resource toolkit that facilitated the seamless integration of trauma-informed approaches across multiple networks.
• Recognized for contributing to a notable improvement in patient outcomes and satisfaction scores through the application of evidence-based practices. 

My commitment to advancing trauma-informed care has been a driving force in my career, enabling me to make meaningful contributions to enhancing the resilience and well-being of individuals and communities alike.

Subject Matter Expert 

- Developed and implemented new Social Impact Framework by strategizing community development initiatives and enhancing company mission, vision, values, and community needs and interests.
- Act as a pivotal advisor for community strategy and development, ensuring alignment with organizational vision and values.

Social Impact Advisor

Hired to align community strategy with organizational values, enhancing user engagement through strategic insights and active decision-making for a human-centered E-Learning solution provider.
- Achieved a 75% increase of digital and social media following by preparing and co-facilitating 8 LIVE Webinars and authoring 9 blog articles encompassing a 350-subscriber base.
- Enhanced user experience and community engagement through sharing best practices, strategic insights, and active participation in decision-making processes.

Community Manager

OwnYourStigma

Ambassador to Mental Health Brand and Community

Mental Health Advocate (Brand Ambassador)

Genially

"Our mission is to enable anyone to create content that’s astonishing, visual, and interactive"

- Create multimedia content pieces, encompassing infographics, images, interactive PDFs, and videos.
• Feature weekly dynamic content across LinkedIn and other social media platforms.

Brand Ambassador

Beyond the Horizon Consulting

Lead Admin Manager

The Blue Blanket

Tapped to provide oversight and guidance regarding the operation as a strategic leader implementing major decisions for a health and wellness community organization.
- Enhanced overall brand loyalty over 10% by unifying brand messaging with the Marketing Team and CEO.
- Increased brand following over 25% by championing community best practices, influencing platform
strategies, and spearheading the recruitment of 2 new team members for digital marketing team.

Strategic Advisor-Member Board of Directors

Belongly

Recruited by company to lead, manage, and expand a community of healthcare professionals with a focus on growing diverse relationships for a mental health software development provider.
- Achieved a consistent 25% month-to month growth in new conversations during tenure, surpassing
previous year’s metrics by utilizing Intercom messaging software application.
- Secured an impressive 51% open rate by delivering weekly intercom messages to 1,800+ members.
- Reduced member support requests over 50% by developing 26 knowledge-based articles.

Career Crafters Community

The Career Crafters Community is a virtual community for go-getter professionals of all backgrounds & industries to connect, grow, and be supported in their career goals. It's the place to cultivate a career that's by *design* (not default) with the encouragement of like-minded professionals & career experts. 

✨ WHY SHOULD YOU JOIN?
If you're looking for a psychologically safe space to find personalized support, encouragement, connection, and resources to take your career to the next level...this is the place for you!

✨ WHAT IS INCLUDED?
- Members-only Volley community (think if Slack & Marco Polo had a baby!)
- Access to coaches & career experts
- Support in building your personal brand & network to set your career on 🔥
- Mindset coaching to get you unstuck and ready to take on new challenges
- Encouragement out the wazoo
- Potentially some great memes, puns & jokes

✨ HOW DO I JOIN?
- Simply follow the link to our website to sign up 
- Download the Volley app to your phone &/or desktop
- Watch the instructions on how Volley works & start engaging

✨ We can't wait to see you inside! ✨

Founding Member

Crafted Careers

Selected by Founder to lead and inspire a diverse group of professionals to connect and be supported in their career aspirations.
- Grew community over 94% in a 90-day period by increasing brand awareness through social media and
creating internal referral programs that solidified an engaging community.
-Contributed to $735 monthly recurring revenue (MRR) with a 40% regular engagement rate by consistently creating unique content centered around job search strategy and career development.

Social Saturday Squad

Social Saturday Squad is a global networking community on LinkedIn built by and for professionals looking to expand their network. Membership involves participating in weekly networking events on LinkedIn.

Community Manager | Award Winning-Social Impact Catalyst | I help companies and people drive social impact by fostering community connections 🔗

👋 Hi there!

I work with purpose-driven leaders to bring their vision to life by building the systems, experiences, and communities where people, purpose, and process align.

Whether you're:

- Launching your first product or program
- Organizing your behind-the-scenes operations
- Designing a digital space that actually feels intentional and alive

I bring clarity, connection, and calm to every phase of the process.

I support leaders who are creating meaningful impact— whether that’s building intentional community spaces, implementing trauma-informed initiatives, and creating values-aligned operations. Together, we move beyond ideas to create structures and experiences that truly work.

If you're building something with heart and impact, let’s connect.
Your vision deserves structure that supports it — and I’d love to help you get there.

If this resonates, feel free to reach out or send a message.

AnaGoehner.com (Digital Butterfly Communications, LLC)

Hi, I’m Ana! 👋
A 3x Certified Career Coach, LinkedIn Strategist, LinkedIn Learning Instructor, and Speaker. I bring over 15 years of experience in corporate and HR roles in Brazil and the U.S.

𝐈 𝐡𝐞𝐥𝐩 𝐢𝐧𝐭𝐫𝐨𝐯𝐞𝐫𝐭𝐬 (𝐥𝐢𝐤𝐞 𝐲𝐨𝐮) 𝐭𝐚𝐤𝐞 𝐜𝐨𝐧𝐭𝐫𝐨𝐥 𝐨𝐟 𝐭𝐡𝐞𝐢𝐫 𝐣𝐨𝐛 𝐬𝐞𝐚𝐫𝐜𝐡 𝐚𝐧𝐝 𝐜𝐚𝐫𝐞𝐞𝐫 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲—𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐭𝐡𝐞 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭 𝐩𝐫𝐞𝐬𝐬𝐮𝐫𝐞 𝐨𝐟 𝐬𝐞𝐥𝐟-𝐩𝐫𝐨𝐦𝐨𝐭𝐢𝐨𝐧.
You don’t have to be the loudest person in the room to stand out. You just need a LinkedIn profile and strategy that work—and that’s exactly what I help my clients create. 


🟣 𝐌𝐘 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒

🔹 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐏𝐫𝐨𝐟𝐢𝐥𝐞 𝐀𝐮𝐝𝐢𝐭
A 20-30 minute recorded video review of your entire LinkedIn profile. Step-by-step guidance on what’s working, what’s missing, and what to improve. Includes bonus templates and videos for easy implementation.

🔹 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐏𝐫𝐨𝐟𝐢𝐥𝐞 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧
I handle 100% of your LinkedIn profile optimization based on your resume, career goals, and a 60-minute strategy call. Includes bonus templates and videos to help you maintain your profile long-term.

🔹 𝐂𝐚𝐫𝐞𝐞𝐫 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐂𝐨𝐚𝐜𝐡𝐢𝐧𝐠 
A targeted discussion on one or two key areas (resume, LinkedIn, job search, interviews, career clarity) with expert feedback, strategic insights, and step-by-step recommendations. Includes a post-session action plan so you know exactly what to do next.


🎯 𝐘𝐎𝐔𝐑 𝐑𝐄𝐒𝐔𝐋𝐓𝐒

✅ A LinkedIn profile that attracts recruiters (without the awkward self-promotion) 
✅ A job search strategy that works for YOU—not the other way around 
✅ More profile views, more connections, and more job opportunities 
✅ Increased confidence in your job search (finally stop second-guessing yourself!) 
✅ A faster, more efficient job search that gets real results


🟡 𝐅𝐫𝐞𝐞 𝐫𝐞𝐬𝐨𝐮𝐫𝐜𝐞𝐬:
https://anagoehner.com/resources

➡️ 𝐋𝐞𝐭❜𝐬 𝐰𝐨𝐫𝐤 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫: 
https://anagoehner.com/services

📩

Career Coach | LinkedIn Strategist | Founder

🔹 Some topics I write and speak about include Career Development, Career Well-being, Targeted Job Search, Job Searching on LinkedIn, LinkedIn Optimization, and Self-Advocacy in the Workplace. My audience is introverted professionals.

🏆 My work has been featured in Time Magazine, Fast Company (3x), Huff Post (8x), LinkedIn News (9x), Fortune, JobScan, Business Insider, and more. I've also been a guest speaker in multiple podcasts and live events.

As 3x Certified Career Coach, LinkedIn Strategist, LinkedIn Learning Instructor, and Speaker, I help introverts (like you) take control of their job search and career strategy—without the constant pressure of self-promotion. I bring over 15 years of experience in corporate and HR roles in Brazil and the U.S.

You don’t have to be the loudest person in the room to stand out. You just need a LinkedIn profile and strategy that work—and that’s exactly what I help my clients create. 

For speaking engagements, partnerships, guest appearances, training, and features, connect with me here on LinkedIn or send me a message at ana@anagoehner.com

🔹Previous article features/speaking events: https://anagoehner.com/about

Or, read the articles below.

🟣

Guest Speaker | Career & Job Search Subject Matter Expert | Course Instructor

Madecraft

• Developed and presented 2 e-learning courses about career development, helping the learner advocate for promotions and foster a sense of belonging at work.

• Created course concepts, content, scripts, glossary, and exercise files.

• Wrote 20 scripts/lessons while following guidelines and a timeline.

• Built table of contents, chapter and lesson titles, and learning objectives.

• Filmed 2 courses (scripted/unscripted) at Madecraft studios in Santa Barbara, California. Course published on LinkedIn Learning in August 2024.

Selected by Madecraft’s content acquisition team to develop next-generation learning courses as a subject matter expert in career development and work environment. 
Madecraft develops premium off-the-shelf learning libraries for the world’s most admired brands.

LinkedIn Learning Instructor | Course Developer

Indeed.com

• Reviewed 60+ resumes monthly with a 10-minute screen-share video recording review critique.

• Coached job seekers on the WHO method to show impact while explaining resume bullet points.

• Guided job seekers on resume writing, ATS format, gaps in employment, and career change.

• Taught job seekers about job descriptions, keyword optimization, and job search strategies.

➤ Technologies: Google Workspace, Zoom, JIRA, Google Drive, UpWork, Erecruit timekeeping, Vimeo.

Career Coach | Resume Writer & Reviewer

IQVIA

IQVIA (NYSE: IQV) is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries, with 88,000+ employees worldwide.

• Managed the timekeeping system for 700+ employees (IQVIA Laboratories), resolved 30+ troubleshooting emails daily, performed 52 pay code audits yearly, and trained 10+ new hires weekly.

•  Coordinated the implementation of employee health and well-being programs with vendors.

• Facilitated 6 HRIS projects in collaboration with the global IT team, scheduled project timelines, performed tests, created user guides, and trained managers, contractors, and employees.

• Drafted and distributed 5+ benefits/HR communications for 1,600+ employees monthly (IQVIA Laboratories) and facilitated virtual benefits orientation presentations for 20+ new hires monthly.

• Assisted 6 HRBPs with weekly new hire orientations and trained and onboarded 3 HR employees remote and onsite.

• Built and managed content for 3 SharePoint sites (US HR, Benefits & Handbook).

➤ Technologies: Workday, PeopleSoft, ADP, SharePoint, Kronos Timekeeping, ServiceNow, Excel, 
 Microsoft Teams, Zoom, Outlook, Ceridian Dayforce, Adobe Acrobat PDF Editor, SAP Concur.

➤ Expertise: Onboarding & Orientation, HRIS Administration, HR Communications, Employee Handbook, HR Policies, Compliance, Process Improvement, Vendor Management, Training Development, Employee Benefits, Wellness, Hiring Process, and Candidate Interviews.

Human Resources Specialist | Benefits Specialist

ICON plc

• Managed 25+ complex clinical translation projects monthly in multiple languages.

• Created and posted job ads, and recruited global linguists for quick turnaround projects.

• Trained and developed 7 new team members on company SOPs, ISO guidelines, project processes, time management, quality control, document editing, and vendor management.

• Coordinated project budgets, scope, and guidelines among 30-50 global contractors.

➤ Technologies: Adobe InDesign, memoQ, Audacity, Adobe After Effects, PDF Editor, Word, Publisher, PowerPoint, company proprietary project and vendor management software.

Project Manager

• Managed 20+ translation projects monthly from English into global languages for clinical trial documents from phases I through IV.

Project Analyst

• Managed 15+ monthly translation projects for clinical Study Start-Up (SSU) and regulatory affairs documentation from global languages into English.

Translation Coordinator

Loma Translations, LLC

• Freelance translator, voice-over, localization, and language consultant from English into Portuguese Brazil (EN > ptBR) with in-depth knowledge of the Brazilian culture and lifestyle. 

• Editor and proofreader for environmental, business, human resources, marketing, and clinical trial study start-up documents.

• Voice-over talent for Portuguese clinical trial interactive voice response systems (IVRS).

Translation Project Manager | Translator | Voiceover Talent

Stand Together

• Supported a team of 7 HR generalists, 5 recruiters, HR director, benefits manager, and educated employees on company policies.

• Created offer letters, and assisted recruiters with background checks and LinkedIn job ads for 10+ positions.

• Managed and audited 500+ employee hard copy files and entered employee data in the new HR system (UltiPro).

• Prepared dozens of documents for weekly new hire orientation and participated in onboarding activities.

➤ Technologies: Ultimate Software (UltiPro), Excel, Taleo, LinkedIn, Microsoft Office 365.

Human Resources Assistant

Quake Global

• Scheduled 10+ executive meetings weekly, managed CFO calendar, and coordinated domestic and international travel and accommodations.

• Assisted with product quality checks, and edited documents and website articles.

• Managed front office with a friendly demeanor and provided effective customer service via phone and onsite to ~20+ guests weekly.

Office Administrator

Ruddy Gregory, PLLC

• Managed office operations for 4 attorneys: prepared correspondence, managed accounts payable, scheduled meetings, and coordinated travel.

Administrative Assistant

Bilingual Career Strategist | Career Development Instructor | I help you advocate for your career well-being and become your Chief Career Officer 🦋| Resume, LinkedIn, Coaching, Courses, Work Environment Speaker

Introvert, job searching, and feeling invisible on LinkedIn? 😞 How do you stand out among hundreds of candidates for one job? 
𝐓𝐡𝐞 𝐭𝐫𝐮𝐭𝐡: Creating content alone doesn’t guarantee visibility, but an optimized profile with the right keywords for your desired job 𝐃𝐎𝐄𝐒!

𝐇𝐢, 𝐈’𝐦 𝐀𝐧𝐚! 👋
A 𝟑𝐱 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐂𝐚𝐫𝐞𝐞𝐫 𝐂𝐨𝐚𝐜𝐡, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐨𝐫, and 𝐒𝐩𝐞𝐚𝐤𝐞𝐫. I bring over 15 years of corporate and HR experience in Brazil and the U.S.

I help introverts (like you) take control of their job search and career strategy—𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐭𝐡𝐞 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭 𝐩𝐫𝐞𝐬𝐬𝐮𝐫𝐞 𝐨𝐟 𝐬𝐞𝐥𝐟-𝐩𝐫𝐨𝐦𝐨𝐭𝐢𝐨𝐧.

You 𝐝𝐨𝐧’𝐭 have to be the loudest person in the room to stand out. You just need a 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐫𝐨𝐟𝐢𝐥𝐞 𝐚𝐧𝐝 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐭𝐡𝐚𝐭 𝐰𝐨𝐫𝐤—and that’s exactly what I help my clients create. 


🟣 𝐌𝐘 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒

🔹 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐏𝐫𝐨𝐟𝐢𝐥𝐞 𝐀𝐮𝐝𝐢𝐭
A 20-30 minute recorded video review of your entire LinkedIn profile. Step-by-step guidance on what’s working, what’s missing, and what to improve. Includes bonus templates and videos for easy implementation.

🔹 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐏𝐫𝐨𝐟𝐢𝐥𝐞 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧
I handle 100% of your LinkedIn profile optimization based on your resume, career goals, and a 60-minute strategy call. Includes bonus templates and videos to help you maintain your profile long-term.

🔹 𝐂𝐚𝐫𝐞𝐞𝐫 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐂𝐨𝐚𝐜𝐡𝐢𝐧𝐠 
A targeted discussion on one or two key areas (resume, LinkedIn, job search, interviews, career clarity) with expert feedback, strategic insights, and step-by-step recommendations. Includes a post-session action plan so you know exactly what to do next.


🎯 𝐘𝐎𝐔𝐑 𝐑𝐄𝐒𝐔𝐋𝐓𝐒

✅ A LinkedIn profile that attracts recruiters (𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐭𝐡𝐞 𝐚𝐰𝐤𝐰𝐚𝐫𝐝 𝐬𝐞𝐥𝐟-𝐩𝐫𝐨𝐦𝐨𝐭𝐢𝐨𝐧)
✅ A job search strategy that works for 𝐘𝐎𝐔—not the other way around 
✅ More profile views, more connections, and 𝐦𝐨𝐫𝐞 𝐣𝐨𝐛 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 
✅ Increased confidence in your job search (𝐟𝐢𝐧𝐚𝐥𝐥𝐲 𝐬𝐭𝐨𝐩 𝐬𝐞𝐜𝐨𝐧𝐝-𝐠𝐮𝐞𝐬𝐬𝐢𝐧𝐠 𝐲𝐨𝐮𝐫𝐬𝐞𝐥𝐟!) 
✅ A faster, more efficient job search that 𝐠𝐞𝐭𝐬 𝐫𝐞𝐚𝐥 𝐫𝐞𝐬𝐮𝐥𝐭𝐬


If you’re tired of guessing and ready for real strategies that bring real results, I’m here to help.

💡 Let’s make LinkedIn your silent ally, not your second job.


📩 𝐍𝐞𝐞𝐝 𝐡𝐞𝐥𝐩 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐫𝐨𝐟𝐢𝐥𝐞? 𝐋𝐞𝐭’𝐬 𝐜𝐡𝐚𝐭!
DM me or send me an email: 𝐚𝐧𝐚@𝐚𝐧𝐚𝐠𝐨𝐞𝐡𝐧𝐞𝐫.𝐜𝐨𝐦

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The Battle

Fihmiya Hamdan 🦋

Ana Goehner, aPHR

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