Newsela

Partnership Director

Senior Change & Adoption Manager

Senior Program Manager, GTM

I operationalized broader GTM initiatives for the SMB segment, and developed SMB segment specific programs. A portion of my time was also spent supporting the SDR organization and the School Sales team. 

More specifically, this involved activities such as shaping GTM strategy, facilitating GTM planning sessions (for ENT, MM, & SMB segments), defining sales process and developing enablement assets. All anchored to achieving our sales targets. 

I obsess over making strategy actionable. And I feel extremely fortunate to be in a position where selling more, translates to more meaningful classroom learning for students all across America.

Sales Program Manager

Accenture

While at Accenture I served clients as a Customer, Sales & Service Executive. I spent my time primarily within client’s Sales organizations. Helping F500 companies sell more, faster and better. I supported Sales transformations end-to-end — strategy, policy, process, technology, enablement — across 4 industries and 9 clients. I also like to say that in 2016, I met my professional soulmate — Design Thinking. I took a 3-day training, and nothing has been the same since. I went on to teach courses for the firm. Lastly, I tinkered with AI by helping establish the Virtual Agent practice. 

I was promoted 3 times. Going from Analyst > Sr. Analyst > Consultant > Manager. It was a challenging & fun ride! Keep on reading for the corporate version.

Co-Design Lead for initiative focused on identifying innovative concepts & capabilities for a subscription renewal platform at a high tech-client
 • Identified new Partner service—AI-based virtual quote support agent— through weekly ideation sessions informed by research that included co-design, participatory design & concept validation

Collaborated with SVP to shape channel strategy & capability roadmap to accelerate a high-growth SaaS business to $10B in revenue, by designing narrative and facilitating workshops/interviews 

Accelerated account sales >$10.5M by developing proposals to align a SaaS company's GTM strategy & sales systems (CRM + CPQ)

Supported delivery of transformational program at a high-tech client, geared towards improving the software lifecycle experience
 • Served as track lead (PM) for software initiative within program, an initiative which the client’s CEO referenced multiple times during earnings calls
 • Delivered 70+ personalized training sessions, audience members included client Partner & Customer executives (CTO & SVP)

Developed Artificial Intelligence (AI) Roadmap for leading P&C insurer
 • Gathered operational data & costs to perform Cost-Benefit Analysis 
 • Created 3-year implementation roadmap

Technology Consulting Manager

WeElevate

Education services company serving public schools and nonprofits. Notable accomplishments included growing a nonprofit's book of business by 119% and serving 136 students across 5 schools.

Founder & CEO

I brought Design Thinking and Service Design methodologies to SMBs to improve employee and customer experience. A lot of times this involved workshop design and facilitation. I love seeing people's reactions to working in a more fun, joyful and effective way. 

It's not just fun and games though. This stuff worked for them. My work with clients drove triple digit revenue growth through re-design of existing systems and implementation of new ones. 

I believe all businesses, regardless of size or industry (including Nonprofit) should be empowered with the same tools as the world's leading enterprises.

Experience Designer

DPR Construction

• $10.5M John C. Lincoln Sonoran Health & Emergency Center - 41,700 SF Medical Office Building Core & Shell build-out consisting of tilt-up concrete panels and steel framing.  First floor Tenant Improvement (13,900 SF) build-out of outpatient imaging and treatment center.
• Put approximately $1.2M of construction in place by managing multiple subcontractors scope of work

Intern Project Engineer

• $150M Confidential Bioscience Client - Los Angeles Master Plan (LAMP) Project. Construction of a Biopharmaceutical Manufacturing Facility.

SUNIVO Supply Chain Management

• Benchmarked 3 major companies importing departments in order to promote/initiate international importing
• Contacted local chemical vendors regarding quotes or sales
• Assisted in implementation of eBusiness platform for company website

Global Fellows - Distribution Division Intern

Seven years ago, I was a burnt-out and unfulfilled consultant trying to “find my passion.” To get unstuck, I tried and failed at lots of things – being an artist manager, founding a construction business, and founding a K12 nonprofit.

While I didn’t succeed, I *did* build valuable non-traditional experience. 

Years later, I spotted my dream job – a role that balanced purpose & career growth. I used my non-traditional experience and an unconventional job search approach – what I write about here on LinkedIn – to land it. 

Today, I support school districts across California in inspiring students love of learning, and building their skills & knowledge. A dream come true!

On my spare time, I share content on LinkedIn to teach people how to change careers without traditional experience. 

Sending you good vibes. Let’s go get it!

Frankie Iturbe

Movable Ink

Deal Operations

•Partner with cross-functional teams including Revenue Accounting and Legal to address revenue recognition concerns for non-standard deal structures
• Improve process gaps, develop updated SOPs for internal team and publish partner facing policies
• Verify sales contracts and Salesforce data accuracy, confirm transactions adhere to revenue recognition policies and operational guidelines, coordinate system reviews
• Partner with Enablement to onboard all new hires regarding company policies

Operations Associate, Deal Desk Analyst

UpEquity

• Project manage cross departmentally to publish regulatory compliant policies & procedures for the operations team
• Regulation Change Management
• Pursuing MBA Compliance Certification

Compliance Analyst

• As the first full-time employee- Create operational processes for a new start-up reporting directly to the COO and CEO
• Train and manage a team of processors in the loan operations department
• Maintain high volume loan pipeline consistent with goals set by the business
• Acquired MBA Certification Residential Underwriting (CRU) Level 1

Operations

Self Employed

Privileged to work with small women owned businesses such as Soapwalla, Good Goods Market (of Young x Able), and Hannah Blount Jewelry.

Business Development Consultant

Follain, Inc.

•	Develop relationships with current and potential consumers in effort to drive sales
•	In store/ E-Commerce operations including reordering product via wholesale accounts
•	Maintain a high level of product and health/wellness industry knowledge

Store Director

Energems

• Identify and attend nationwide trade/consumer shows & events catering to target demographics in order to promote brand awareness and acquire new wholesale verticals
• Notable events include Natural Products Expos East and West, SXSW, NACS, Camp Bisco, Bonnaroo, Live on the Green
• Negotiate and manage sponsorship packages
• Collaborate with sales department to execute programs and sponsorships to increase sales and revenue
• Coordination, ordering and delivery of product and marketing materials
• Recruit, train, and manage national team of brand representatives across various US cities
• Create and implement tools used for marketing communications
• Maintain department budget
• Provide reports, highlights and results to date during weekly executive meeting
• Manage all aspects of consumer sampling activities in U.S. field markets; this includes U.S. inventory, brand assets. product logistics, idea development, event collateral, and sampling opportunities.

Sales & Marketing Integration Manager

Christian Dior Couture

•	Developed and maintained client book by researching appropriate clientele, establishing new relationships, and fostering the relationship through event invitation
•	Utilized personal outreach and updates on new products to achieve personal and boutique sales 
•	Worked to achieve goals related to sales, outreach and annual goals
•	Controlled inventory of zero percent loss 
•	Oversaw operations and shipments

Sales

Allsaints UK LTD

•	Maintained model office for all operational files, data and paperwork
•	Tracked sales plans, wages, security audits for loss prevention for a high volume retailer at .08% loss
Managed sales associate team to achieving daily/monthly sales goals
•	Worked on development and planning of store money mapping based on directives and product allocation based on business trends
•	Managed schedule for sales associate 
•	Oversaw loss prevention audits

Administrative Assistant/ Manager

Club Monaco

•	Ran store operations, merchandise allocations, recruiting/staffing
•	Provided organization for product and visual placement
•	Experienced in high end selling culture with personal customer styling
•	Oversaw loss prevention audits

taplio

The Battle

Frankie Iturbe

Angelica Assim

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