Newsela

Partnership Director

Senior Change & Adoption Manager

Senior Program Manager, GTM

I operationalized broader GTM initiatives for the SMB segment, and developed SMB segment specific programs. A portion of my time was also spent supporting the SDR organization and the School Sales team. 

More specifically, this involved activities such as shaping GTM strategy, facilitating GTM planning sessions (for ENT, MM, & SMB segments), defining sales process and developing enablement assets. All anchored to achieving our sales targets. 

I obsess over making strategy actionable. And I feel extremely fortunate to be in a position where selling more, translates to more meaningful classroom learning for students all across America.

Sales Program Manager

Accenture

While at Accenture I served clients as a Customer, Sales & Service Executive. I spent my time primarily within client’s Sales organizations. Helping F500 companies sell more, faster and better. I supported Sales transformations end-to-end — strategy, policy, process, technology, enablement — across 4 industries and 9 clients. I also like to say that in 2016, I met my professional soulmate — Design Thinking. I took a 3-day training, and nothing has been the same since. I went on to teach courses for the firm. Lastly, I tinkered with AI by helping establish the Virtual Agent practice. 

I was promoted 3 times. Going from Analyst > Sr. Analyst > Consultant > Manager. It was a challenging & fun ride! Keep on reading for the corporate version.

Co-Design Lead for initiative focused on identifying innovative concepts & capabilities for a subscription renewal platform at a high tech-client
 • Identified new Partner service—AI-based virtual quote support agent— through weekly ideation sessions informed by research that included co-design, participatory design & concept validation

Collaborated with SVP to shape channel strategy & capability roadmap to accelerate a high-growth SaaS business to $10B in revenue, by designing narrative and facilitating workshops/interviews 

Accelerated account sales >$10.5M by developing proposals to align a SaaS company's GTM strategy & sales systems (CRM + CPQ)

Supported delivery of transformational program at a high-tech client, geared towards improving the software lifecycle experience
 • Served as track lead (PM) for software initiative within program, an initiative which the client’s CEO referenced multiple times during earnings calls
 • Delivered 70+ personalized training sessions, audience members included client Partner & Customer executives (CTO & SVP)

Developed Artificial Intelligence (AI) Roadmap for leading P&C insurer
 • Gathered operational data & costs to perform Cost-Benefit Analysis 
 • Created 3-year implementation roadmap

Technology Consulting Manager

WeElevate

Education services company serving public schools and nonprofits. Notable accomplishments included growing a nonprofit's book of business by 119% and serving 136 students across 5 schools.

Founder & CEO

I brought Design Thinking and Service Design methodologies to SMBs to improve employee and customer experience. A lot of times this involved workshop design and facilitation. I love seeing people's reactions to working in a more fun, joyful and effective way. 

It's not just fun and games though. This stuff worked for them. My work with clients drove triple digit revenue growth through re-design of existing systems and implementation of new ones. 

I believe all businesses, regardless of size or industry (including Nonprofit) should be empowered with the same tools as the world's leading enterprises.

Experience Designer

DPR Construction

• $10.5M John C. Lincoln Sonoran Health & Emergency Center - 41,700 SF Medical Office Building Core & Shell build-out consisting of tilt-up concrete panels and steel framing.  First floor Tenant Improvement (13,900 SF) build-out of outpatient imaging and treatment center.
• Put approximately $1.2M of construction in place by managing multiple subcontractors scope of work

Intern Project Engineer

• $150M Confidential Bioscience Client - Los Angeles Master Plan (LAMP) Project. Construction of a Biopharmaceutical Manufacturing Facility.

SUNIVO Supply Chain Management

• Benchmarked 3 major companies importing departments in order to promote/initiate international importing
• Contacted local chemical vendors regarding quotes or sales
• Assisted in implementation of eBusiness platform for company website

Global Fellows - Distribution Division Intern

Seven years ago, I was a burnt-out and unfulfilled consultant trying to “find my passion.” To get unstuck, I tried and failed at lots of things – being an artist manager, founding a construction business, and founding a K12 nonprofit.

While I didn’t succeed, I *did* build valuable non-traditional experience. 

Years later, I spotted my dream job – a role that balanced purpose & career growth. I used my non-traditional experience and an unconventional job search approach – what I write about here on LinkedIn – to land it. 

Today, I support school districts across California in inspiring students love of learning, and building their skills & knowledge. A dream come true!

On my spare time, I share content on LinkedIn to teach people how to change careers without traditional experience. 

Sending you good vibes. Let’s go get it!

Frankie Iturbe

S&P Global

Product Manager Predictive Marketing

Technical Program Manager

- Selectively hired as the first Project/Program Manager for the Customer Strategy & Planning team in a period of transformative growth, change management, and rapid market expansion. I serve as a motivated and versatile project lead that focuses on the end-to-end delivery of sales, marketing, and customer success strategies. I have operationalized various GTM initiatives, customer onboarding efforts, and product feature launches. I obsess over making strategies actionable, fostering collaboration, and managing projects from idea to finish.  This role serves as a center point for all cross-functional teams so that we can successfully execute core company initiatives

New Business Program Manager

- In an external & internal-facing multifunctional Engineering Project Manager and Business Development role, I managed and led multiple initiatives related to in-flight component reliability, growing product pipeline, and warranty support. Implemented process improvement by conducting cycle time studies, six sigma exercises, and downtime audit to reduce cycle time by ~15%. Improved technician response to mechanical failure, increasing failure mode analysis turnaround time. Developed centralized SharePoint to streamline major breakdown reports and root cause analysis.  Partnered with VP of Business Development in onsite customer sales by acting as the technical sales engineer; closed deals on 10 new products.  Customer segments include U.S. Government Defense (Lockheed, Boeing) and Civilian Commercial Airlines (Air Canada, UPS, FedEx, Air Alaska).

Reliability Engineering, Commercial Programs 

Arkwin Industries

- In this role, I was required to pay meticulous attention to production quality of over 10 aircraft piece parts and operationally excel to meet the turnaround goals of customers. I acted as the primary customer-facing technical representative for the JSF F-35 Flight Line Program, Honda-Jet program, and Northrop Grumman B-2 program. Championed various zero-defect programs for customer piece parts, production line audits, lean exercises, and warranty reviews. and assisted in the development of a Quality Clinic. The development of this clinic decreased turn-around time for RCCA on production line faults by establishing failure mode documentation, resolution actions, and lessons learned implementations.

Quality Engineer

Hey! My name is Vinny! I am a Product  Manager, with 7+ years experience in SAAS Technical Program/Product Management. 

A results-driven professional with a proven track record of delivering 20+ successful initiatives. I foster strong relationships and cultivate a collaborative environment to ensure initiatives stay aligned and on track. My focus on clear communication and data-driven decision-making drives outcomes and builds trust

≋ Expertise ≋
★ Project Management Office 
★ Product Management
★ Product Roadmap
★ System Implementation 
★ Reliability Engineering
★ Agile Framework
★ Engineering Operations Management
★ Customer Success/Account Management
★ Customer Adoption & Client Retention
★ Software Development Life Cycle

≋ Project Systems Experience ≋
CRM ➻ Salesforce | Hubspot
PM Tools ➻  Jira | Confluence | Monday.com | SmartSheets | Lucid | Airtable | Azure DevOps
PM Frameworks➻ Waterfall | Agile | Kanban | Phase Gate

Want to connect? Feel free to email me at vpatel121092@gmail.com or drop a "Hello" on Linkedin

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Frankie Iturbe

Vinny P.

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