Newsela

Partnership Director

Senior Change & Adoption Manager

Senior Program Manager, GTM

I operationalized broader GTM initiatives for the SMB segment, and developed SMB segment specific programs. A portion of my time was also spent supporting the SDR organization and the School Sales team. 

More specifically, this involved activities such as shaping GTM strategy, facilitating GTM planning sessions (for ENT, MM, & SMB segments), defining sales process and developing enablement assets. All anchored to achieving our sales targets. 

I obsess over making strategy actionable. And I feel extremely fortunate to be in a position where selling more, translates to more meaningful classroom learning for students all across America.

Sales Program Manager

Accenture

While at Accenture I served clients as a Customer, Sales & Service Executive. I spent my time primarily within client’s Sales organizations. Helping F500 companies sell more, faster and better. I supported Sales transformations end-to-end — strategy, policy, process, technology, enablement — across 4 industries and 9 clients. I also like to say that in 2016, I met my professional soulmate — Design Thinking. I took a 3-day training, and nothing has been the same since. I went on to teach courses for the firm. Lastly, I tinkered with AI by helping establish the Virtual Agent practice. 

I was promoted 3 times. Going from Analyst > Sr. Analyst > Consultant > Manager. It was a challenging & fun ride! Keep on reading for the corporate version.

Co-Design Lead for initiative focused on identifying innovative concepts & capabilities for a subscription renewal platform at a high tech-client
 • Identified new Partner service—AI-based virtual quote support agent— through weekly ideation sessions informed by research that included co-design, participatory design & concept validation

Collaborated with SVP to shape channel strategy & capability roadmap to accelerate a high-growth SaaS business to $10B in revenue, by designing narrative and facilitating workshops/interviews 

Accelerated account sales >$10.5M by developing proposals to align a SaaS company's GTM strategy & sales systems (CRM + CPQ)

Supported delivery of transformational program at a high-tech client, geared towards improving the software lifecycle experience
 • Served as track lead (PM) for software initiative within program, an initiative which the client’s CEO referenced multiple times during earnings calls
 • Delivered 70+ personalized training sessions, audience members included client Partner & Customer executives (CTO & SVP)

Developed Artificial Intelligence (AI) Roadmap for leading P&C insurer
 • Gathered operational data & costs to perform Cost-Benefit Analysis 
 • Created 3-year implementation roadmap

Technology Consulting Manager

WeElevate

Education services company serving public schools and nonprofits. Notable accomplishments included growing a nonprofit's book of business by 119% and serving 136 students across 5 schools.

Founder & CEO

I brought Design Thinking and Service Design methodologies to SMBs to improve employee and customer experience. A lot of times this involved workshop design and facilitation. I love seeing people's reactions to working in a more fun, joyful and effective way. 

It's not just fun and games though. This stuff worked for them. My work with clients drove triple digit revenue growth through re-design of existing systems and implementation of new ones. 

I believe all businesses, regardless of size or industry (including Nonprofit) should be empowered with the same tools as the world's leading enterprises.

Experience Designer

DPR Construction

• $10.5M John C. Lincoln Sonoran Health & Emergency Center - 41,700 SF Medical Office Building Core & Shell build-out consisting of tilt-up concrete panels and steel framing.  First floor Tenant Improvement (13,900 SF) build-out of outpatient imaging and treatment center.
• Put approximately $1.2M of construction in place by managing multiple subcontractors scope of work

Intern Project Engineer

• $150M Confidential Bioscience Client - Los Angeles Master Plan (LAMP) Project. Construction of a Biopharmaceutical Manufacturing Facility.

SUNIVO Supply Chain Management

• Benchmarked 3 major companies importing departments in order to promote/initiate international importing
• Contacted local chemical vendors regarding quotes or sales
• Assisted in implementation of eBusiness platform for company website

Global Fellows - Distribution Division Intern

Seven years ago, I was a burnt-out and unfulfilled consultant trying to “find my passion.” To get unstuck, I tried and failed at lots of things – being an artist manager, founding a construction business, and founding a K12 nonprofit.

While I didn’t succeed, I *did* build valuable non-traditional experience. 

Years later, I spotted my dream job – a role that balanced purpose & career growth. I used my non-traditional experience and an unconventional job search approach – what I write about here on LinkedIn – to land it. 

Today, I support school districts across California in inspiring students love of learning, and building their skills & knowledge. A dream come true!

On my spare time, I share content on LinkedIn to teach people how to change careers without traditional experience. 

Sending you good vibes. Let’s go get it!

Frankie Iturbe

Flok

In addition to Event Planning & designing the perfect retreat, as Director of Sales + Events, Flok can bring to life the vision of bringing your team together.  From sourcing the perfect location to executing on all the big and little details, I'm here to walk you through the process.

Continuing my work with Flok as a Retreat Designer while Mentoring and supporting new team members throughout their onboarding process.  End to end retreat planning for corporate retreats/in person gatherings.  Executing events all over the world with groups of all sizes that are interested in all play, all work or a mix of both!

What we do:
Work within the clients budget to source a venue
Negotiate contracts with hotels worldwide on behalf of client
Planned, developed and executed program operations
Primary client liaison and responsible for overseeing all communication with client
Developed itinerary based on clients feedback and budget
Liaison with DMC and outside vendors
Conducted and arrange site inspection & full itineraries
Pre-trip coordination for attendees
Manage function space details including food and beverage, room set up, AV and more
Ensure hotel contract is fully executed including upgrades, rooming list deadlines and more

Director of Sales + Events

TechUnited

TechUnited empowers entrepreneurs and innovators who propel the future in New Jersey and beyond. Formerly the NJ Tech Council, TechUnited's mission to build a better future for all by supporting, catalyzing, and growing the region's innovation community.  Current projects include BetterCapital Conference, Catalyst Awards, BetterX Summit, all part of New Jersey's North to Shore Festival. TechUnited: NJ is most widely known for the annual Propelify Innovation Festival, what Forbes calls “the SxSWx of the Northeast,”  that unites innovators who propel ideas into action, over years welcoming over 40,000 attendees for talks, tech, drones, investors, VR, AI, startups, exhibitors, and world-renowned thought leaders like Arianna Huffington, Gary Vaynerchuk, Al Roker, Beth Comstock, Bobbi Brown, NJ Gov. Phil Murphy, Tim Draper and more.

Program Manager

Programming & Operations Manager

at Flok with The Mom Project

End to End Retreat Planning, executing in person gatherings all over the world.

Retreat Designer

Vail Resorts

Ski & Snowboard School Manager

Lead Supervisor

In addition to daily operations in the Ski & Snowboard School, managing the staff to ensure goals are being met.  Providing leadership in multiple locations where our products are being provided to guests.  Managing escalated guests and celebrating our staff.

Supervisor

Provide recommendations on products provided by the Ski & Snowboard School including upselling and cross-selling to meet the guests' need and our companies business objectives. 
 During my time in this position, I scoped and executed an online scheduling software that manages our 250+ instructors, coordinators and Lift Buddies to streamlining communication around employment needs.  All while creating a fun and professional work experience in the office.

Guest Service Coordinator

Woodbury Kids

Designed a strategic plan to foster the ongoing mission of providing family centered services and products in the community in the forms of events and online presence.  Serving families in the local Woodbury and surrounding community, and developing relationships with local businesses and services that provide for kids ages 0-18.  Annual Woodbury Kids Event had over 1,000 visitors and over 80 vendors for families.

Co-Owner, Founder 

Scrimmage

Successfully drove mobile app platform implementations all while addressing key deliverables, project timelines and risks.  Interpreted and proactively managed project costs and deliverables through client and technical staff.

Implementation Manager

Supporting internal and external requests associated with our mobile app platform implementations.  Contributed to the advancements of the platform of products and assisted in product testing of new features.

Client Services Specialist

Tastefully Simple

In addition to building a large client base through web and direct sales, I developed a team of 42 consultants with sales over $775K.  Coached and trained multi-state team, facilitated meetings including celebrating team and personal accomplishments.  Training & Insight Task Force Member.

taplio

The Battle

Frankie Iturbe

Lindsey Thompson

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