Newsela

Partnership Director

Senior Change & Adoption Manager

Senior Program Manager, GTM

I operationalized broader GTM initiatives for the SMB segment, and developed SMB segment specific programs. A portion of my time was also spent supporting the SDR organization and the School Sales team. 

More specifically, this involved activities such as shaping GTM strategy, facilitating GTM planning sessions (for ENT, MM, & SMB segments), defining sales process and developing enablement assets. All anchored to achieving our sales targets. 

I obsess over making strategy actionable. And I feel extremely fortunate to be in a position where selling more, translates to more meaningful classroom learning for students all across America.

Sales Program Manager

Accenture

While at Accenture I served clients as a Customer, Sales & Service Executive. I spent my time primarily within client’s Sales organizations. Helping F500 companies sell more, faster and better. I supported Sales transformations end-to-end — strategy, policy, process, technology, enablement — across 4 industries and 9 clients. I also like to say that in 2016, I met my professional soulmate — Design Thinking. I took a 3-day training, and nothing has been the same since. I went on to teach courses for the firm. Lastly, I tinkered with AI by helping establish the Virtual Agent practice. 

I was promoted 3 times. Going from Analyst > Sr. Analyst > Consultant > Manager. It was a challenging & fun ride! Keep on reading for the corporate version.

Co-Design Lead for initiative focused on identifying innovative concepts & capabilities for a subscription renewal platform at a high tech-client
 • Identified new Partner service—AI-based virtual quote support agent— through weekly ideation sessions informed by research that included co-design, participatory design & concept validation

Collaborated with SVP to shape channel strategy & capability roadmap to accelerate a high-growth SaaS business to $10B in revenue, by designing narrative and facilitating workshops/interviews 

Accelerated account sales >$10.5M by developing proposals to align a SaaS company's GTM strategy & sales systems (CRM + CPQ)

Supported delivery of transformational program at a high-tech client, geared towards improving the software lifecycle experience
 • Served as track lead (PM) for software initiative within program, an initiative which the client’s CEO referenced multiple times during earnings calls
 • Delivered 70+ personalized training sessions, audience members included client Partner & Customer executives (CTO & SVP)

Developed Artificial Intelligence (AI) Roadmap for leading P&C insurer
 • Gathered operational data & costs to perform Cost-Benefit Analysis 
 • Created 3-year implementation roadmap

Technology Consulting Manager

WeElevate

Education services company serving public schools and nonprofits. Notable accomplishments included growing a nonprofit's book of business by 119% and serving 136 students across 5 schools.

Founder & CEO

I brought Design Thinking and Service Design methodologies to SMBs to improve employee and customer experience. A lot of times this involved workshop design and facilitation. I love seeing people's reactions to working in a more fun, joyful and effective way. 

It's not just fun and games though. This stuff worked for them. My work with clients drove triple digit revenue growth through re-design of existing systems and implementation of new ones. 

I believe all businesses, regardless of size or industry (including Nonprofit) should be empowered with the same tools as the world's leading enterprises.

Experience Designer

DPR Construction

• $10.5M John C. Lincoln Sonoran Health & Emergency Center - 41,700 SF Medical Office Building Core & Shell build-out consisting of tilt-up concrete panels and steel framing.  First floor Tenant Improvement (13,900 SF) build-out of outpatient imaging and treatment center.
• Put approximately $1.2M of construction in place by managing multiple subcontractors scope of work

Intern Project Engineer

• $150M Confidential Bioscience Client - Los Angeles Master Plan (LAMP) Project. Construction of a Biopharmaceutical Manufacturing Facility.

SUNIVO Supply Chain Management

• Benchmarked 3 major companies importing departments in order to promote/initiate international importing
• Contacted local chemical vendors regarding quotes or sales
• Assisted in implementation of eBusiness platform for company website

Global Fellows - Distribution Division Intern

Seven years ago, I was a burnt-out and unfulfilled consultant trying to “find my passion.” To get unstuck, I tried and failed at lots of things – being an artist manager, founding a construction business, and founding a K12 nonprofit.

While I didn’t succeed, I *did* build valuable non-traditional experience. 

Years later, I spotted my dream job – a role that balanced purpose & career growth. I used my non-traditional experience and an unconventional job search approach – what I write about here on LinkedIn – to land it. 

Today, I support school districts across California in inspiring students love of learning, and building their skills & knowledge. A dream come true!

On my spare time, I share content on LinkedIn to teach people how to change careers without traditional experience. 

Sending you good vibes. Let’s go get it!

Frankie Iturbe

NextHome Triangle Properties

Licensed Real Estate Broker

Redox

Redox makes it easy to transport healthcare data between healthcare organizations and digital health companies. It's simple: you focus on innovation and caring for patients, and we take care of the nitty-gritty of data exchange.

Account Manager

SMB Sales Representative

DreamBox Learning

Account Executive

Top BDR YTD. Surpassed annual quota and qualified for 2020 President's club. 146% of the Annual Goal.

Active engagement each day with 50 calls and 75 emails. Collaborate with field sales to develop and implement a territory sales and marketing plan to generate qualified leads by proactively addressing every step in the prospecting cycle. Work with field sales account executives to generate leads.

Familiar Applications: SalesForce, SalesLoft, Outlook, Slack, Drift

Business Development Representative

NEIGHBORHEALTH CENTER INC

NeighborHealth Center is a new faith-based community health center providing primary care for all ages and welcoming patients with and without insurance.

As a Medical Assistant, I get to serve in all parts of NeighborHealth, both clinical and administrative. I have the opportunity to serve the community of Raleigh through healthcare.
1) Project Coordinator and Community Outreach - develop new programs to provide quality customer service. Developed and Partnered with Rex Mammogram Bus, FIGS Pharmacy program, and developed protocol for a Patient Assistance programs.
2) Administrative support - processed referrals, labs, and daily tasks ordered by provider.

Medical Assistant

Raleigh Ophthalmology

Ophthalmic Administrative Assistant and Technician.

Clinical Technician

ReCity Network

ReCity’s mission is facilitating local leaders in the nonprofit space to serve disconnected youth in Durham. The Media, Communications, and Public Relations (Marketing) Intern works with the Director of Operations to execute campaigns that support the company’s branding and strategic initiatives.  

Duties and Job Responsibilities
--Update, maintain, and enhance company website (Squarespace)
--Launch, manage, and maintain social media presence (Linkedin, Facebook, Instagram, Twitter)
--Assist in writing, editing, proofreading, and publishing monthly newsletters
--Prepare branded hard-copy presentation folders for company pitches
--Work with our signage vendor to print branding vinyl and banners for our tenants and corporate sponsors
--Work with our design vendor to create requested marketing materials
--Execute Search Engine Optimization (SEO) for website
--Assist in the preparation and administration of web meetings, conferences, seminars, and community events
--Distribute e-communication blasts and report on results

Marketing Intern

StepUp Ministry

StepUp Ministry seeks to provide for adults and children transforming their lives through employment and life skills training. We seek to be the premier resource in Wake County for people seeking to improve their lives and develop stable careers. 

-- Assist participants in signing up for StepUp Ministry's programs and provide information about all programs
-- Input and manage data on Salesforce for job retention for participants
-- Design and create flyers, brochures, and social media for StepUp Ministry's programs
-- Help plan and coordinate events for StepUp Ministry
-- Call and mail donor with updates , asks, and thanks

Intake Coordinator

Church Of The Apostles

The Raleigh Fellows Program is a nine-month (September-May) Christian leadership development and training program for recent college graduates. Young men and women come together to engage in a program designed to foster a God-centered view of knowledge, culture, work, and life. Fellows receive theological training, participate in seminars with theological and community leaders, and enjoy one-on-one mentoring relationships with mature Christian men and women. Fellows apply their training as they minister in the marketplace through an individualized internship and in the church through youth ministry.

Raleigh Fellow

As a former medical assistant and clinical technician, I have a unique perspective on the challenges and opportunities of healthcare data exchange. I leveraged this knowledge and my outbound sales skills to become an account manager at Redox, a leading healthcare data platform. 

At Redox, I managed a portfolio of over 50 small and medium-sized healthcare organizations and digital health companies, helping them to integrate their data and systems using Redox's solutions. I used LinkedIn Sales Navigator to prospect and qualify leads, and the Challenger methodology to deliver value-based presentations and proposals. I consistently exceeded my sales quotas and customer satisfaction ratings, earning multiple certifications and recognitions along the way. 

I am passionate about helping people and creating a satisfying experience for my clients and partners. I am also eager to learn and master new concepts and skills, such as project management, customer success, and healthcare data analytics. I am looking for a new opportunity to apply and expand my sales and customer success competencies in a dynamic and innovative environment.

taplio

The Battle

Frankie Iturbe

Richard Rojas

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