Paperbox

CEO & Co-Founder

Quota carrying sales role with a dedicated focus on key enterprise accounts in Media, Retail and Manufacturing across Benelux, Germany and Switzerland.

Key Account Manager

Launching and leading the ML6 DACH region (Germany, Austria, Switzerland) as a new market, with HQ in Berlin
- Leading Business Development efforts: in-/outbound lead gen, deal & pipeline mgmt, deal closing
- Operations: Co-create ML6 hub in Berlin
- Partner relations: Establish and grow Google Cloud DACH partnership

Public Speaker/ Workshop and event Lead
- DataNatives 2019 Berlin: AI in sports broadcasting
-European Identity and Cloud Conference Munich: Talk on Outsmarting AI
-Pioneers 2019 Vienna: Talk on Trends in ML
-Google Cloud Summit Munich 2018: Keynote on ML in Manufacturing w/ Edge TPU & Cloud IoT Egde
-Cybersecurity Innovation Night 2018 (Berlin): Talk on Adversarial Examples in ML & the impact for cybersecurity
-Big Data & ML Masterclass (Berlin, 2018): Intro to ML & AI Applied + Deep Learning in TensorFlow
-Tech Open Air 2018 (Berlin): Workshop Machine Learning at scale using Google Cloud Platform
-Think With Google 2018 (Brussels): Talk on the role of AI in marketing, breaking through the hype
-WorldAISummit 2017 (Amsterdam): Hands-on introduction to deep learning in TensorFlow
- AI in manufacturing, reinforcement learning applied @ TNO, Eindhoven 2018
- Hands-on Data Engineering & Analytics in Google Cloud 2018

Business Development and International GTM

Project Work
1. For a global sports broadcasting platform:
-Player & ball tracking using Computer Vision
-Event classification (e.g. goals, ...)
-Auto-production
-Autonomous cameras w/ Edge computing

2. For a large global recruiter:
-Backend development of a data-centric web and mobile application
-Setting up a cloud environment for data architecture of the app using Cloud Datastore and Cloud SQL
-Data processing in Cloud Dataflow
-Data warehousing & reporting using BigQuery and Data Studio
-API development with Flask RESTPlus for all cloud connections run on Cloud Kubernetes Engine

3. For a global FMCG:
-Social media analytics with image classification

4. For a large retailer:
-Smart Shopping experience using a voice assistant

ML & Data Engineer / Solution Engineer

Intern data scientist

DBS-bekisting

Business Administrator - summer job

Hi there visitor! 👋

My name is Frederic, I'm one of the three Paperbox cofounders! 

At Paperbox we believe technology should improve the way people interact and nobody is just a number. 

That's why we are building the insurance mailroom of the future. 

💥 Think about the impact you can make for your clients and employees, doing things differently. Better.

Learn more here 👉 http://paperbox.ai/

🙋 About me? 
I value integrity, trust and transparency. 
I believe in the win-win as the foundation of a sustainable relationship. 

I'm hosting a podcast called Efficiency Engineers, where I ask: "Is there a better way?"

In this podcast, I interview leaders in insurance that challenge the industry's notorious reputation of being slow-to-change and inefficient.

Podcast 🎧
Spotify: https://spoti.fi/3zQsEeK
Apple: https://apple.co/3DKy7Vr
YouTube: https://lnkd.in/eMDDCTJH

Frederic Stallaert 📦

Solvas 𝗰𝗵𝗼𝗼𝘀𝗲𝘀 𝗣𝗮𝗽𝗲𝗿𝗯𝗼𝘅 📦

With offices in Aalter and Eeklo, Solvas combines 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲, 𝗯𝗮𝗻𝗸𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗿𝗲𝗮𝗹 𝗲𝘀𝘁𝗮𝘁𝗲 expertise to support both 𝗶𝗻𝗱𝗶𝘃𝗶𝗱𝘂𝗮𝗹𝘀 𝗮𝗻𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀
.
Their ambition is clear: offer clients the best possible guidance, without being slowed down by repetitive admin tasks.
By using Paperbox, Solvas now streamlines every incoming email and document.

Everything is automatically 𝗰𝗮𝘁𝗲𝗴𝗼𝗿𝗶𝘇𝗲𝗱, 𝗻𝗮𝗺𝗲𝗱, 𝗮𝗻𝗱 𝗮𝗿𝗰𝗵𝗶𝘃𝗲𝗱, so the team can focus on what they do best: helping clients move forward with confidence.

A strong example of how automation empowers brokers to stay personal, even as they grow. 💡

CEO @ Paperbox | Agentic AI for Insurance Claims and Policy Management 📨

🌐 AMweb 𝗔𝗠𝗱𝗮𝗴 𝟮𝟬𝟮𝟱, 𝗮 𝗰𝗹𝗲𝗮𝗿 𝘀𝗶𝗴𝗻𝗮𝗹: the NL insurance industry is accelerating. 🇳🇱

Great conversations, sharp perspectives, and a lot of energy around where our industry is heading.
For the first time, we brought our 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗧𝗿𝗲𝗻𝗱𝘀 𝟮𝟬𝟮𝟲 𝗿𝗲𝗽𝗼𝗿𝘁 to the event in primeur, and it sparked some truly interesting discussions.

The report brings together the views of four respected leaders, covering
🔹 The dynamics of a fast-changing market
🔹 How people and technology shape tomorrow’s insurer
🔹 Evolving customer expectations
🔹 The operational reality behind consolidation

If you missed it:
👉 you can now download the full report through the link in the comments

🔍 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝗶𝘀𝗻’𝘁 𝘁𝗵𝗲 𝗲𝗻𝗱𝗴𝗮𝗺𝗲, 𝘁𝗿𝘂𝘀𝘁 𝗶𝘀.

In conversations with insurers over the past month, one theme keeps coming back: we still talk about automation as if its main purpose is saving time. But the real value lies somewhere deeper.

Yes, automation speeds up processes. But what it truly delivers is trust.
🔹 Trust from 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 who get faster, clearer answers.
🔹 Trust from 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀 who can focus on meaningful work instead of repetitive tasks.
🔹 Trust from 𝗿𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘀 when compliance is embedded into the workflow instead of checked afterwards.

When you look at automation through that lens, your 𝗱𝗲𝗳𝗶𝗻𝗶𝘁𝗶𝗼𝗻 𝗼𝗳 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 shifts as well.

It’s no longer measured in minutes saved, but in 𝗿𝗲𝗹𝗶𝗮𝗯𝗶𝗹𝗶𝘁𝘆, 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝗰𝘆, 𝗮𝗻𝗱 𝗾𝘂𝗮𝗹𝗶𝘁𝘆.

Efficiency is an outcome.
𝗧𝗿𝘂𝘀𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗴𝗼𝗮𝗹.

𝗧𝗵𝗲 𝗥𝗢𝗜 𝗼𝗳 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲

💰 Let’s stop calling customer experience “a soft KPI”. It’s one of 𝘁𝗵𝗲 𝘀𝘁𝗿𝗼𝗻𝗴𝗲𝘀𝘁 𝗥𝗢𝗜 𝗹𝗲𝘃𝗲𝗿𝘀 𝗶𝗻 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲.

McKinsey & Company’s research is crystal clear: Insurers that lead in CX don’t just have happier customers,
they deliver 𝗯𝗲𝘁𝘁𝗲𝗿 𝗴𝗿𝗼𝘄𝘁𝗵 𝗮𝘁 𝗹𝗼𝘄𝗲𝗿 𝗰𝗼𝘀𝘁 than their peers.
A few insights that stood out:

1️⃣ 𝗕𝗲𝘁𝘁𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗶𝘀 𝗽𝘂𝗿𝗲 𝗽𝗿𝗼𝗳𝗶𝘁.
Keeping a customer is significantly cheaper than acquiring one.
Improving CX in a few key interactions increases loyalty and lifetime value. That effect compounds over time.
2️⃣ 𝗖𝗫 𝘂𝗻𝗹𝗼𝗰𝗸𝘀 𝗿𝗲𝗮𝗹 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝘂𝗽𝘀𝗶𝗱𝗲.
When customers trust your process (faster quotes, clearer updates, consistent follow-up) they buy more, churn less, and recommend faster. That’s is not sentiment, it’s revenue.
3️⃣ 𝗧𝗵𝗲 𝗿𝗲𝗮𝗹 𝗥𝗢𝗜 𝗰𝗼𝗺𝗲𝘀 𝗳𝗿𝗼𝗺 𝗲𝗻𝗱-𝘁𝗼-𝗲𝗻𝗱 𝗮𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁..
McKinsey shows that the biggest gains come when the back office becomes predictable:
fewer errors, fewer handovers, less waiting, more clarity. Fix the engine, and the customer journey fixes itself.

𝗧𝗵𝗲 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆:
👉 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗶𝘀 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗵𝗶𝗴𝗵𝗲𝘀𝘁-𝗥𝗢𝗜 𝗶𝗻𝘃𝗲𝘀𝘁𝗺𝗲𝗻𝘁𝘀 𝗮𝗻 𝗶𝗻𝘀𝘂𝗿𝗲𝗿 𝗰𝗮𝗻 𝗺𝗮𝗸𝗲.

Source: McKinsey, Elevating customer experience: A win–win for insurers and customers, 2024

🌐 𝗧𝘄𝗼 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝗮𝗿𝗲 𝘀𝗵𝗮𝗽𝗶𝗻𝗴 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲

Insurers and brokers increasingly choose one of two paths:
1️⃣ 𝗚𝗿𝗼𝘄 𝗮𝗻𝗱 𝗰𝗼𝗻𝘀𝗼𝗹𝗶𝗱𝗮𝘁𝗲
to gain scale, negotiate strength, and industrialize operations.
2️⃣ 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗲 𝗱𝗲𝗲𝗽𝗹𝘆
to win on expertise, trust, and differentiated service.

But here’s the real tension:
𝘀𝗰𝗮𝗹𝗲 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘃𝗮𝗹𝘂𝗲 𝗯𝗲𝗰𝗼𝗺𝗲𝘀 𝗯𝘂𝗿𝗲𝗮𝘂𝗰𝗿𝗮𝗰𝘆 𝗮𝗻𝗱 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝗯𝗲𝗰𝗼𝗺𝗲𝘀 𝘂𝗻𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲.

Both strategies only work when they meet in the middle:
👉 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝘁𝗵𝗮𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝘀 𝘁𝗵𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗷𝗼𝘂𝗿𝗻𝗲𝘆.
Because in the end, the market won’t reward size or niche on their own.
It will reward those who can 𝗰𝗼𝗻𝘃𝗲𝗿𝘁 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝗶𝗻𝘁𝗼 𝗰𝗹𝗮𝗿𝗶𝘁𝘆, 𝘀𝗽𝗲𝗲𝗱, 𝗮𝗻𝗱 𝘁𝗿𝘂𝘀𝘁 𝗳𝗼𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀. 𝗡𝗼𝘁 𝗷𝘂𝘀𝘁 𝗺𝗼𝗿𝗲 𝗰𝗮𝗽𝗮𝗰𝗶𝘁𝘆.

UBench

Product Manager

PM
-Set project timeline/monitor project deliverables
-Update relevant stakeholders or team members on the project's progress
-Business process analysis: create requirements / refine them and follow up progress and planning on Jira

CSM
-Build strong relationships with clients and serve as their primary point of contact
 -Understand client needs and ensure that they are getting the most value from our software
- Conduct regular check-ins with clients to ensure satisfaction and identify areas for improvement
- Analyze data to identify trends and opportunities for improvement
- Collaborate with the product and development teams to ensure that client feedback is incorporated into product development
- Provide training and support to clients as needed

50% Project Manager - 50 % Customer Success Manager

- Grew the team from 2 - 12 people 
- Upscaled the projects from 1 - 5 projects 
- Roll out of new projects from A-Z
- Proactively follow up and maintain open communication with customers and service partners, building strong relations
- Act as an operational expert, providing support on driver care and claim handling to optimize customer experiences and turn them into ambassadors
- Coaching, education, training and empowering team members to develop their competencies and strive for operational excellence daily
- Proficiently handle claim processing in both front and back-office, ensuring smooth and efficient operations.
- Conduct in-depth process flow analyses and collaborate with the team to implement proactive solutions for continuous improvement

Teamleader

- Efficiently handle calls, emails, and tickets for DLight and UBench, ensuring great customer service
- Initiate proactive communications with service partners and customers to handle their claims smoothly
- Lead project management and startup initiatives for DLight, driving successful implementations ; incudling Mercedes Benz Insurance, Alphabet, ALD Automotive, JLT and Mastercard

Claims Handler

Urbano motorhomes

- Provide advice for potential buyers and after-sales support.
- Handle all administration/communication, warranty claims, order processing, and follow-up.
- Serve as the first line of contact for retail clients.
- Collaborate with the marketing and sales teams to support their efforts in driving business growth and sales.

Technical Administrative Assistant

Accent Jobs For People

Payroll Administrator and recruiter

I thrive on understanding customer needs and turning complex challenges into elegant solutions that deliver measurable impact. With a strong focus on user-centric solutions, I help build and scale products that delight customers and drive business growth.

Let’s connect to share ideas, discuss trends, or explore opportunities to make a difference together!

taplio

The Battle

Frederic Stallaert 📦

Ellen Baars

Followers

Posts

Engagements

Likes

Performance ScoreFrederic Stallaert 📦's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Frederic Stallaert 📦

Ellen Baars

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Frederic Stallaert 📦's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreFrederic Stallaert 📦's LinkedIn Performance