Qvest Digital AG

As the Head of Product in a service based software agency, I'm responsible to shape the main offer of tarent solutions GmbH.

We've built a lot of expertise in agile software and organizational development. 

Now we want to use that expertise in a unified offer to help companies build new digital products and the organizations, which develop these products further. We provide a fast time to market and help the companies building an organization with the right culture and expertise.

As Head of Product, I conduct interviews and I'm responsible for our product strategy.

Head of Product

I bring startup methodologies into corporate worlds and function as a technical co founder. I love it to build a team with my clients and see myself as a part of the team. While it's important to think about your next steps, I'm impatient for results and try to push the team in delivering early in small increments. Agile as the cool kids say

Head of Digital Product Consulting

IT-Consultant / Software Engineer

Frederik Vosberg I

Leanes IT-Consulting und Rapid Prototyping

IT-Consultant und Software Engineer

Wertewandel GmbH

Chief Technical Officer

I'm writing microservices in Go and having a lot of fun with that nice team!

Senior Developer API

die Medialen GmbH

PHP und JavaScript Entwicklung
Schulung von Mitarbeitern
Code-Reviews zur Schulung und Qualitätssicherung
Microservices in Golang

Stellvertretender Leiter der Entwicklung

Senior TYPO3 Developer mit Projektverantwortung
Wissensmanagement

Webentwickler

Dahm und Freunde GmbH

PHP Entwicklung in TYPO3
Anforderungsanalyse
Einarbeitung eines neuen Mitarbeiters in TYPO3
HTML/CSS und JavaScript-Entwicklung fürs Frontend

ProductTank Bonn | sharing my search for our best-fit customer and how to make choosing us obvious | Head of Product

I want to know how I can contribute to a product, community, or business in the most impactful way.

But for that, we need strategic insights. We need clarity about our options and their potential impact.

You never know for sure. But at least about the options, you can get clarity. And I'm intrigued about how to get this clarity on a strategic level. I've seen a lot of individual contributors who got this clarity and lead strategic discussions with leadership. Because this clarity is often lacking in management.

Follow me along on this journey of how I gather these insights and which mental models help me get the structure in this ill-structured problem of which problems to solve for whom.

Since I've worked for a startup, I'm fascinated by the problem of how to build a product users are grateful for and which is viable for the business. 

I'm a big fan of a few buzzwords that have unfortunately become empty phrases these days because they've been posted as political goals and then not filled with life.

Some of these are customer-centricity, product strategy, experiment-driven development, and business modeling.

Frederik Vosberg

FENIX

Product Manager

Careem

At Careem (an Uber subsidiary), I'm managing product experience pertaining to the customer contact resolution. This includes: 
- Chalking out policies for all the markets where Careem operates
- Experimentation for various use-cases on customer contact and resolution journeys
- Being on a constant look-out for problems to address, thus targeting uptake on the key KPIs in line with the organisational goals such CSAT, Retention, Cost efficiency, etc.
- Leading the product related roadmap for Care Resolution squad
- Spearheading the applications used by care agents for resolving incoming customer contact
- Leading the end to end automation for customer resolution, to enable annual savings of up to a $1million
- Managing an agile team of engineers, domain experts and UX designers while working in mob to solve for the problems which require the engagement of the whole team - the outcome being a deliverable which is accepted and approved by all the team members, helping to reduce feedback incorporations
- Giving out presentations to the Careem leadership on areas I'm responsible for
- Collaborating and communicating with all the stakeholders for cross functional problem solving 
- Leading the sprint plannings, backlog management and prioritisation to focus delivery of organisational goals in due time

TPS Worldwide

Product Owner in Platform Development & Innovations Team
• Key products that I owned as part of IRIS (Enterprise System): Card Issuance System, ATM driving, Ops front-end suite
• Independently analyze and gather business requirements and design new product functionalities in collaboration with stakeholders
• Definition of project-related business and (non-) functional requirements in form of epics, user stories and tasks with acceptance criteria
• Consult the team during the implementation phase
• Coordination of internal workflows with regards to new product functionalities
• First contact person for sales and other departments for product and process inquiries
• Support of pre-sales activities (e.g. RFIs/RFPs)
• Support the clarification and resolution of production critical problems
• Conduct internal product trainings
• Conduct product and competitor analysis
• Preparation, execution, and support of all Scrum meetings (sprint planning meeting, requirements/design/user story workshops)
• Continuous development of epics and user stories including acceptance criteria, based on functional and non-functional requirements
• Constant maintenance and prioritization of (product) backlog
• Support of scrum team members during the development cycle (Sprint)

Product Owner

Hunting new clients and Managing accounts in Middle East & Africa Region. My responsibilities include: 
• Identification of Business opportunities and problems. 
• Elicitation of needs and constraints from stakeholders
• Analysis of stakeholder needs to define requirements for a solution
• Assessment and validation of potential and actual solutions
• Managing the partnership network of TPS in designated territories in order to ensure customer and partner management. 
• Requirements scope management
• Designing and Enhancing Business Process Models
• Managed the portfolio of various number of clients for the company. Focusing on the growth of existing accounts and the acquiring of new business.
• Identified revenue opportunities and prospective clients within assigned territories through face to face meetings, telephone communications, marketing programs, and other activities as needed.
• Maintained existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently SalesForce.com.
• Top notch grip on existing assigned accounts to keep close eye on the payments cycle, invoicing, AMC, CRs and to address any issue they might have with existing processes.
• Always keen to work closely with the clients to help them improve their business efficiency.
• Direct coordination with the project management team, support team, marketing team and senior management for improving the client experience with TPS.
• Building new sales pipeline while keep a strong business relationship with existing clients. 
• Build a database of existing and potential new clients in ME and West Africa region

Senior Business Development and Pre-Sales Consultant (MEA)

Payments Consultant Switching Solutions. 

Professional services - Support engineer to forty (40) + banks on middle-ware/switching solution.
Hands on experience with VISA, MasterCard and National Switch of Pakistan - 1LINK.

Performed implementation of National Switch in Liberia and served as a Resident Engineer - National Switch Consultant for the Central Bank of Liberia. 

During my tenure as a Systems Engineer, I gained strong domain knowledge on the following: 
- EFT Switch & Middleware Based Payment Processing
- Debit/Credit Card Processing & Personalization
- NDC (Self Service Terminals (ATM) Network Monitoring and Management)
- Utility Bill Presentment & Payment
- EMV Issuing and Acquiring 
- HSM (Thales & SafeNet)
- Message Formats (ISO 8583-87, ISO 8583-93)
- VISA
- MasterCard

Systems (Implementation) Engineer

The Central Bank of Liberia

During my nine(9) months in Liberia, I performed the implementation of the National Switch of Liberia and successfully certified and connected four member-banks on board. A consultant for Central Bank of Liberia (CBL) with respect to the electronic payment systems with consultation to CBL, telcos, commercial banks, microfinance banks, utility companies etc.

National Switch Consultant

Sameer has been associated with the tech industry since the inception of his career. A strategic and ambitious personality who is reputed for professionalism, holistic approach and strong command in the industry. Sameer has prior experience in Fintech with technical integration, end to end system implementation followed by technical pre-sales and business development in Middle East, West Africa and Pakistan. 

Sameer has around four years of experience in Product Management with some leading and exciting organisations (Careem, TPS and FENIX). Sameer holds rich experience in leading the product road-map, strategy and market research to deliver product features that deliver the annual KPIs and targets.

With bachelors education in Computer Science and Masters in Project Management, Sameer's interest is blended with the ambition to innovate the industry even further by enabling exciting use cases and in parallel, adding value addition to the organisation with profound experience in tech, business and smart work.

taplio

The Battle

Frederik Vosberg

Sameer Hussain

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