nVision Training Solutions

Founder / Lead Training Facilitator & Business Management Consultant with responsibility for

- Employee Engagement, Team Building and Business coaching for executives

- Designing and implementing Marketing Brand Audits e.g. Mystery Shopper, Customer Satisfaction & Employee Feedback audits

- Developing Sales & Marketing Strategy Incentive/Reward & Recognition metrics in conjunction with KPI Measurement strategies and Stakeholder Communication outreach

- Designing customized training modules (virtual and F2F) in Team Building, Leadership, Communication, Personal Development, New Staff Onboarding, Customer Service, and Online Training Techniques

- Facilitating Train-the-Trainer programmes

- Supporting business owners with the development of unique brand building social media marketing awareness programmes

Founder / L&D Lead Training Facilitator

Sol Petroleum

The role, covering 3 fuel brands (Sol, Shell, Esso) in 23 territories across the Caribbean and South America:
- Managing and executing all facets of the company’s Retail Operational Excellence programme
- Performance management, productivity, sales growth and leadership development across the network

Major Achievements:
- Successfully partnered with The Disney Institute to host annual R&R events with training for 3 consecutive years
- Created a variety of indigenous training tools, managed translations into French and Spanish
- 20% year-on-year in time saved from transition to digital vs manual data entry/performance report generation
- 5% incremental performance growth year-on-year in NPS, eNPS and Customer Service rankings 
- Improved communication across all levels
Key Responsibilities:
- Execution of retail service related training – sales teams, retailers and frontline staff
- Development of training tools (PowerPoint, videos, printed materials, eLearning course modules) to ensure programme objectives adequately supported
- Strategic analysis of programme performance data to generate reports for more strategic decision making
- Sourcing, contracting, training and management of third party support vendors e.g. Mystery Shopper agencies and On-site Trainers
- Development of programme KPI metrics, supporting Rewards & Recognition criteria and annual budgets
- Manage the sourcing, supply, inventory and distribution of branded uniforms across the network, including negotiation of contracts and unit pricing with associated vendors
- Manage and coordinate all aspects of the annual Reward & Recognition international gala events (including but not limited to venue selection, content creation, on-the-ground support, translators)
- Support and assist in the coordination of the company's annual Sales & Marketing meeting and any other marketing event initiatives
- Facilitation of meetings and communication forums for the retail programmes' key stakeholders

Retail Incentive Training and Operational Excellence Manager

The role:
- Managing and executing all facets of the company’s Retail brand programmes
- Ensuring performance efficiency, productivity, sales growth and the closing of skills gaps across the network

Major Achievements:
20% savings year-on-year in time via the automation of manual data entry and performance report generation
Created a variety of indigenous training tools and managed translations into French and Spanish

Key Responsibilities:
- Execution of retail service related training – sales teams, retailers and frontline staff
- Development of training tools (PowerPoint presentations, videos, printed materials, eLearning course modules) to ensure programme objectives adequately supported
- Strategic analysis of programme performance data to generate reports in support of sound strategic  decision making
- Sourcing, contracting, training and management of third party support vendors e.g. Mystery Shopper agencies and On-site Trainers
- Development of programme KPI metrics, supporting Rewards & Recognition criteria and annual budgets
- Manage the sourcing, supply, inventory and distribution of branded uniforms across the network, including negotiation of contracts and unit pricing with associated vendors
- Manage and coordinate all aspects of the annual Reward & Recognition international gala events (including but not limited to venue selection, content creation, on-the-ground support, translators)
- Support and assist in the coordination of the company's annual Sales & Marketing meeting and any other marketing event initiatives
- Facilitation of meetings and communication forums for the retail programmes' key stakeholders

Retail Incentive Programmes Operations Coordinator

Successfully streamlined processes via fillable Word & Excel templates. Significant savings of 75% reduction in time originally spent in: 
coordinating regional and local meetings - hotel, conference room, food and beverage, email communications, agenda/presentations
office services administration - including procurement and processing payments for all service providers including but not limited to utlities, accommodation, air and land transportation, building contractors, 
delivery and receipt of mail and courier packages
managing of office admin annual budget and accounting for money spent via quarterly variance analysis
coordination and execution of annual staff events e.g. Christmas, Independence, Sports Club activities

Office Administrator

As a Certified Meeting Professional (CMP) this role included:
Full responsibility for planning and executing marketing/promotion activities for key signature events: EY Performance Awards, Caribbean Entrepreneur of the Year (CEOY), and Business Outlook series;
Support of marketing and event coordination services to the Canada Barbados Business Association (CBBA) during investment promotion visits to various provinces in Canada.

Successfully realised a 50% saving on time spent managing and coordinating events, as well as a 25% reduction in spend, by successfully focusing on process improvements supported by more assertive negotiating on pricing especially related to coordinating trade shows, event registration processes, and liaising with local and international service providers.

Event Planner & Coordinator

Simpson Motors Ltd

As a Certified Professional Secretary (CPS) and Administrative Professional Secretary (APS) this role included responsibility for, but was not limited to:

- Receiving and accommodating guests 

- Managing incoming and outgoing correspondence

- Ordering of stationery as well as inventory management of same

- Assisting with and supporting large events e.g. Winter Wonderland, Sales Promotions, etc.

- Performing any additional required Admin duties whenever and as needed.

Executive Secretary to GM

#TalentWhisperer | Dynamic team training programs customised to promote growth | 63,000+ persons trained in Customer Service Excellence | Learning & Development Strategist | Certified Instructional Designer | Author

Training is an investment, not a miracle.

We work with companies that understand this!

Because the real magic happens after the workshop - for the leaders who show up for their teams, not the ones who treat training like a one-and-done afterthought while watching their business slowly fall apart.

And here’s the reality:

🚫 Poor service damages your brand
🚫 Disengaged employees sabotage progress
🚫 Weak leadership drives good people out the door

Our workshops are custom-designed in collaboration with leaders who are:

➡️ Losing customers and revenue
➡️ Exhausted by high turnover and leadership burnout
➡️ Spending money on training that never delivers results
➡️ Bleeding profit due to poor service and an unprepared team

That’s why we’ve built our training on four key pillars:
Leadership, Team Building, Communication Skills and Customer Service Culture.

Curious what others are saying about our work?
Read real feedback from clients and leaders here:
🔗 https://www.linkedin.com/in/galeweithers/details/recommendations/

If you're ready to invest in training that transforms, book your free Training Tune-up Clarity Call:
📅 https://calendly.com/nvisiontraining/training-tune-up

You can also contact us at:
📩 info@nvisiontraining.com OR nvisiontraining@gmail.com
📞 WhatsApp: 1-246-235-9350
💬 LinkedIn DM: https://www.linkedin.com/in/galeweithers/

Gale Weithers

Granada Hills South Neighborhood Council

Board Member

Our Redeemer Lutheran Church

Congregation President

LA Family Housing

Leadership of the Human Resources function during an unprecedented time of agency change – 
•	200% employee growth (200 employees in 2017 to 600 in 2024)
•	COVID response - all aspects of agency response and employee support
•	Collaborative implementation of Diversity, Equity, & Inclusion initiatives to improve agency culture
•	Facilitation of a Total Rewards program with 85% of agency employees receiving rate adjustments
•	Prioritization of employee mental health through onsite counseling and wellness resources
•	Management development, including co-creation of a management bootcamp in 2023

Vice President Human Resources

Responsible for managing agency impact which included sourcing talent, hiring talent, showing the impact of talent in the workplace through analytics, and retaining talent.

Vice President HR / Impact Officer

Responsible for overall direction and coordination of homeless programming at LA Family Housing.

Vice President Programs

Valley Shelter Director

TLC Family Services Director

Program Director

PTA - Granada Elementary and Patrick Henry

PTA President and Treasurer

Los Angeles Coalition to End Hunger and Homelessness

Board Chair

My impact is your impact.  Let us work together to get the outcomes you need.

Skilled in Human Resources and Servant Leadership. I create diverse and inclusive workplace cultures which support employees, enabling them to thrive and meet organizational goals.

Progressive experience in nonprofit organizational management, where I have developed and implemented effective strategies for total rewards, DEI, employee relations and wellness, collaboration, and servant leadership.

I hold the SHRM-SCP credential and the SHRM People Analytics Specialty, which demonstrate my commitment to excellence and continuous learning in the field of human resources. I am also enthusiastic about serving my community through various roles, such as congregation president at Our Redeemer Lutheran Church and community board member at the Granada Hills South Neighborhood Council. 

My personal WHY is built around faith, family, and community. I believe in making kindness impacts and being the reason someone smiles during their day.  Inclusion matters as does treating people with dignity and respect.

taplio

The Battle

Gale Weithers

John Horn, SHRM-SCP, MPA

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?