Espinaca AI

El impacto y la oportunidad de AI en el mundo va a ser impresionante. Con Espinaca llevamos  capacitación sobre AI a empresas de Latinoamérica.

Founder

Inspower, Inc.

- Created an inspirational content network of social media properties, including an audio program "Whispers of Joy"
- Grew Twitter accounts to 3.5M followers and Facebook page to 500k fans
- Sold all the social media accounts in January 2018

Founder & CEO

remoting.la

You and your team are growing. But you know hiring is hard. You know talent is not everywhere.

Co-Founder

Terrifico Capital

We love crypto, that's all we do. 
We manage crypto portfolio for our clients, we invest in crypto, we talk about crypto, we write about crypto, and we advise about crypto. Administramos portafolios de criptomonedas para nuestros clientes.
The future of money will be digital, and banks are the first ones to be disrupted. 
We also help companies understand the impact that crypto and blockchain will have in their business models, in their future, and how to take advantage of the unique opportunity this revolution brings.

Fund Manager

Gestatio

Procter & Gamble, for Pampers. We increased the email marketing for the Argentinian branch. I can't disclose results, but were mind-boggling.

Consultant about Online Marketing

KillerStartups.com

- Planned, developed and launched an onliner publishing website targeting US internet entrepreneurs.
- Created from scratch a website that got over 2.5M visitors per month and $2mm in annual revenue
- Managed a 20-person team who wrote upwards of 100,000 reviews of internet startups.
- Sold to Fundable in September 2014

China NM Advertising

- Provide advice to US companies that were looking to enter, invest, and do business in China.
- Assisted BusinessWire China by identifying potential partners, selecting one and negotiating the joint venture to create China NM advertising based in Hong Kong.

General Manager

GauchoNet.com

- Created Argentina’s leading search engine and web portal, Gauchonet.com. 
- Managed a team of 8 people who developed the web site, reaching 350,000 unique visitors per month (4% penetration) in 3.5 years, making Gauchonet.com one of the top 10 most visited websites in Argentina. 
- Web site generated revenue exclusively from advertising. Negotiated long term internet advertising plans with top notch companies such as IBM, StarMedia, Xerox, Ford, Arcor, Citibank, HP, Patagon.com, Banco Supervielle, Axe, among others.
- Increased yearly revenue from USD 1,000 in 1996 to USD 250,000 in 1999.
- Managed successful negotiation of the GauchoNet’s acquisition by Terra/Lycos in September 1999 (the first multimillion dollar transaction in LatinAmerica for internet properties).

AIESEC "Association Internationale des Etudiants en Sciences Economiques et Commerciales"

VP Programmes, AIESEC Belgium
Carrera de Empleos, AIESEC Argentina

NC Programmes, Belgium

Author of +11 books. 2 exits. Fascinated by AI. Llevando capacitación sobre AI a empresas en latam.

ESPINACA | FOUNDER (July 2023 - )
Capacitación sobre AI para empresas de Latinoamérica. Marketing y Ventas con IA. Productividad con IA. Implementando IA en la organización.

BITCOINARIO.COM | FOUNDER (Sept 2017 - December 2022)
- Courses to learn about crypto.

TERRIFICO CAPITAL | FUND MANAGER (Sept 2017 - December 2022)
- Created the first crypto investment fund in Argentina
- Raised capital from 20+ investors

KILLERSTARTUPS.COM | FOUNDER & CEO (Jan 2007 – Sepr 2014)
- Planned, developed and launched an onliner publishing website targeting US internet entrepreneurs.
- Created from scratch a website that got over 2.5M visitors per month and $2mm in annual revenue
- Managed a 20-person team who wrote upwards of 100,000 reviews of internet startups.
- Sold to Fundable in September 2014

GAUCHONET | FOUNDER & CEO (Jan '96 – Sep '99)
- Created Argentina’s leading search engine and web portal
- Managed a team of 8 people who developed the web site, reaching 350,000 unique visitors per month (4% penetration) in 3.5 years, making Gauchonet.com one of the top 10 most visited websites in Argentina. 
- Web site generated revenue exclusively from advertising. Negotiated long term internet advertising plans with top notch companies such as IBM, StarMedia, Xerox, Ford, Arcor, Citibank, HP, Patagon.com, Banco Supervielle, Axe, among others.
- Increased yearly revenue from USD 1,000 in 1996 to USD 250,000 in 1999.

SKILLS & CORE COMPETENCIES
- Growth Hacking. Grew several Twitter accounts to 3.5M real followers in 5+ years.
- Content Strategy. Created and lead the development of content strategy to get to 100k visitors per day.
- Monetization. Grew total revenue to $10M in 7 years thru online advertising.
- Sales. In charge of selling online advertising for GauchoNet, in 1996 in Argentina.
- New Business Development. Forget long term relationships for KillerStartups. Deep understanding of B2B and SaaS operations.

Gonzalo Arzuaga

Delphi Data Labs - Cleantech Market Intelligence

● I drive revenue growth through strategic sales, partnerships, and market expansion, while leading initiatives to enhance ROI and championing our brand in the cleantech and data analytics sectors.
● Delphi Data follows the mission: "We are the cartographers of the energy transition. We make the green hydrogen market transparent."

Chief Revenue Officer (CRO)

Web3CX

● WE BUIDL WEB 3 CUSTOMER EXPERIENCE SOLUTIONS - Boost your project by reducing barriers and frictions for your customers
● As a consultant for customer experience in web3 companies, I help businesses improve the overall experience to gain and keep their customers
● I take the time to understand each company's unique needs and goals and then provide expert guidance on optimising their customer experience in the web3 ecosystem
● I handle the sales and conceptual aspects of the projects, while my partner Dominik Kuhn focuses on the implementation
● Among our past and current clients are Bitpanda, Tatum, Blockpit, Veli, ArtsyApes, Jägermeister, Accointing by Glassnode and many more

Web3 Customer Experience Consultant

Bitpanda

● Spearheaded and oversaw the challenges in Bitpanda’s customer support operations with a team of 130 people while being a direct report to the CFO.
● Establish OKRs, guidelines and quality assurance to establish a solid and positive customer relationship.
● Identify the strength and weaknesses of current processes with an AI analytic tool and implement solutions with cross-department stakeholders. 
● Lead and encourage the workforce to reach a high outgoing capacity during the last crypto hype in 2021 while assuring regulatory requirements such as AML5D and internal quality standards.

Global Director, Customer Support , Community Management and Customer Success

● Shaping and delivering Bitpanda's customer service propositions for all asset classes (crypto, commodities, stocks etc.) as a direct report to the CPO to drive the department's overall performance, including people management, performance management and talent sourcing with a focus on priorities, productivity and constant improvements.
● Customer support automation by chatbots, SLAs, round robin, skill-based routing and triggers in Zendesk.
● Roll out Bitpanda's VIP customer programme "Bitpanda Plus" to ensure retention and proper user segmentation.

Global Head of Support, Community Management and Customer Success

● Process management of customer support operations, providing Helpdesk articles for troubleshooting and moderating a community with the overall goal to ensure customer satisfaction by quick reply times.
● Reported to the CEOs

Customer Support

Telefonica

● Development of a prototype for a cryptocurrency trading frontend in the Fidor Bank account by an API of the Kraken exchange.
● The Fidor Bank is the first bank to cooperate with a crypto exchange. The bank focuses on building a community around its product and services.
● Telefónica is the biggest Spanish telecommunication provider.

Quality Assurance Specialist

clemi1's keyshop on epvp.de

● Online key shop for computer games and virtual items on elitepvpers.com. 
● In-time stock management, customer support via email and social media, payment processing by Paysafecard, bank wire and cryptocurrencies.
● Generating virtual items by an automated farming process with AutoIt3.

delphidata.com | Follow me for content to help you navigate the Green Hydrogen Market with ease 🛳️ 🟢

The hydrogen industry is growing fast, and it's hard to keep up.

I'm here to help you understand the future of hydrogen.

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At Delphi Data Labs, we use market intelligence to help:

➊ Top management and marketing departments obtain real-time data analytics to make informed strategic decisions.
➋ Industrial technology corporates identify partnerships aligned with their strategic objectives.
➌ VCs and banks evaluate the growth potential, investment viability, and risk assessment of hydrogen projects.

P.S. We've just released our 2024 market review on "Hydrogen and other derivatives". It offers detailed insights to help you with strategic decisions and stay updated

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For anything else, feel free to contact me in the Messages, or email me at clemens.behrend@delphidata.com, and I will get back to you

taplio

The Battle

Gonzalo Arzuaga

Clemens Behrend

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