GetYourGuide

We’re on a global journey to turn ordinary trips into extraordinary ones. The GetYourGuide Ticketing business unit supports attractions and operators with online expertise. This allows them to run their business more effectively and delight their customers with a seamless booking experience. 

Check our website :https://www.getyourguide.tickets/solution

Head of Global Sales

Cimenio GmbH

Cimenio GmbH is the contact for verified user reviews. According to the motto of people helping people, reviews for products and services can be submitted via the Cimenio apps. 

The special thing about it: all reviews are verified via a photo during the review submission. 
The result: authentic, value-added reviews. Including strengths and weaknesses, but most importantly: without any specific requirement for a rating. Simply honest. 

This rating submission is incentivised by Cimenio. Verified reviews can be acquired and published by shops, price comparators and brand owners and thus help other customers.

Increase user experience ✓ 
Optimise conversion (all traffic channels) ✓ 
Expand Helpful SEO Content ✓

Chief Sales Officer (CSO)

INFARM

Founded in 2013 by Osnat Michaeli and the brothers Erez and Guy Galonska, Infarm combines highly efficient vertical farms with IoT technologies and Machine Learning, to offer an alternative food system that is resilient, transparent, and affordable. 

The company distributes its smart modular farms throughout the urban environment to grow fresh produce for the city’s inhabitants. 

With cutting edge R&D, patented technologies, and a leading multi-disciplinary team, Infarm was founded on a visionary mission: helping cities become self-sufficient in their food production while significantly improving the safety, quality, and environmental footprint of our food.

Director Sales Operations & Analytics 

idealo internet GmbH

With my team of 34 peoples and 7 functions we have achieved record breaking growth (double digit average) for idealo in 2018, 2019 and 2020 for Austria, France, Italy, Spain and the UK. 

We have been able to build together a team supporting the whole customer journey from sourcing, closing, managing and enabling. Offering technical capacities to smooth the on-boarding process and offering data visibility via B2B marketing and sales operation projects.

Head of B2B International 

idealo is the largest price comparison website in Europe and part of the Axel Springer Group. idealo helps 65 million users per months to find the best product at the best price : live in 6 countries since the year 2000. More than 55,000 e-merchants trust us to display around 1 billion offers, start now : https://partner.idealo.com/en/  


• B2B sales and account management responsibilities for 5 countries : Austria, France, Italy, Spain and United Kingdom.
• Responsibilities includes the following functions : Sales, Account Management, Affiliate Marketing and B2B lead manager.

Head of International Sales and Account Management

Visual Meta GmbH

• 4 months Consulting project for Axel Springer Digital Portfolio company : Visual Meta. 
• Audit of Sales and Account Management department (14 countries, 38 FTE's)

International Sales department Audit / Consultant

eKomi - The Feedback Company

eKomi Group Holding offers an innovative and easy-to-integrate SaaS solution for collecting vendor and product ratings for a wide range of industries (e-commerce, finance, travel, education, etc.) 

Mission includes management of the International Outbound Sales Team (21 consultants across 5 countries : DE, FR, ES, IT and UK/IE), Account Managers and 1st level customer support.

Senior Team Lead International Sales

• Inside Sales Team Management, Recruiting, Onboarding and Training. 
• Team including outbound sales specialists, engagement partners, account managers, 1st level support and implementation personnel.

Country Manager France

• Inside Sales team management, coaching and training (outbound sales)
• Creation and development of sales tools, tracking performance metrics (KPI’s) and leads assignment (Salesvue platform integration and plan creation).
• Ensuring coordination between international teams (Los Angeles - Berlin) 
• C-Level reporting and forecasting 
• Salesforce.com CRM: Dashboards, Sales Pipelines (Leads / Opportunities / Accounts)

Sales Operations Manager

Awak'iT

Event branch, Yves HUNT:

• Business development, seeking new opportunities of growth through cold calling activities 
• CRM updates and opportunities tracking. 
• Building and presenting Sales proposals for Enterprise accounts 
• Development of customers brand awareness (Community management, blog and social medias) 
• Corporate Event Planning, Team Building  and Promotional Events

Project Manager

Mutual Benefits

• Management of Start-ups portfolio looking to expand activities to the US.  
• CRM integration and optimization.  
• Audit of the current marketing channels (web, sales documents) 
• Front-sale actions to analyze market expectations, Market analysis (competitor’s identification), Market positioning & strategy. 
• Creations of templates for all the phases of the activity (Sales proposals, invoices, follow-up documents). 
• Management of the customers and prospects database and daily follow-up of inbound cases.

Information Technology Business Consultant

Gallileo Business Consulting

• Managing inside sales team (outbound), definitions of the objectives (KPI) and strategy, creation of sales tools, training, coaching, C-Level reporting. 
• Strategic panels and qualitative studies.
• Data research for the development of the studies.

B to B Survey Manager

• Creation and development of customers portfolio for different companies and markets.
• Quantitative data analyse, reports and dashboard.
• Prospects qualification and emailing campaigns.
• Admin tasks.

Business Intelligence Analyst

CSO @ Cimenio GmbH | B2B Sales, Commercial Strategy, Growth, RevOps

Experienced Commercial leader, with 10+ years of experience in B2B sales, I have developed and executed commercial strategies that drive growth, revenue, and customer satisfaction across multiple industries and markets.

I have led teams ranging from 4 to 65 professionals who support the entire customer journey from sourcing, closing, managing, and integrating products and services (online & offline). My mission is to build and scale efficient and lean commercial ecosystems for both internal and external stakeholders using empathy and energy as tools.

Gihad Tami

Happy Parrots

Co-Founder & board member

Booksy

I specialize in navigating the complex landscape of data privacy and protection, with a keen focus on GDPR and CCPA compliance. My role encompasses acting as an Interim Data Protection Officer (IODO) and Data Protection Advisor (DPA) for a dynamic group, where I spearhead comprehensive privacy projects to ensure stringent adherence to international data protection standards.

My expertise lies in developing and implementing robust data protection strategies, conducting thorough data privacy assessments, and fostering a culture of privacy awareness within organizations. I excel in translating complex regulatory requirements into actionable policies, ensuring that data processing activities align with legal obligations while supporting business objectives.

Data Protection Officer 

Nethansa – Marketplace Agency & e-commerce automation

CRM implementation / Marketplace integrations. Leading the CRM implementation.

Head of CRM & Senior Product Manager

Idealo / axel springer

Salesforce BA / Projects ownership. Managing complex Salesforce projects, working with sales team and variable stakeholders. Creating and delivering Salesforce strategy for the group.

Salesforce Senior Product Strategy Manager

edrone

Leading and guiding product team to create products from conception to launch and all stages in between of the product lifecycle. Understanding concepts and requirements, overviewing software development execution from design to technical implementation and measuring progress on an ongoing basis. Product and project/scrum master experienced building the execution support structure and I am a key driver of the initiatives for fast-paced, cross-functional teams. Motivating teams to achieve a higher level of performance and innovation. Collaborating with product managers, engineers and designers to refine product requirements and use cases to ensure they are ready for development. Developing product strategies.

Chief Product Officer

Zendesk Sell

Setting direction and vision for EU CSM department. Working closely with US based teams of CSM and Product.

Global CSM

International Personal Finance Plc

Global business leader of Salesforce utilization, project management around resolving issues with Salesforce as a SaaS. Creating global strategy for SFDC.  Working with the external and internal partners (Salesforce admins and developers). Translating business needs into IT 'language' and vice verse. 

Visionary management - using the full potential of  the CRM; increasing the usability, performance of the business and automation. 
Global manager of customer satisfaction - responsible for creation of relevant customer satisfaction surveys; adapting NPS, CES and CuSAT.

Global Salesforce and Customer Satisfaction Manager, Digital

* Collection 
* Team management 
* Call center 
* Salesforce 
* Payments management 
* External clients management
* CuSat (92%) and NPS (55)

Operations Manager

Rational Group

Managing a team of poker advisors, increasing customer satisfaction across the business. Focus on increasing NPS through different activities involving quality projects, cooperation with various teams across the business. It is 24 hr environent which includes working with teams in different locations and time zones.

Team Manager

Livemocha

Create learning sets for new Livemocha platform. A year project.

Content creator / reviewer

Intercall - The Outsource People

I was looking after several accounts and provide immediate response to changing customer's needs. Developed coaching and training practices. Responding to ad hoc requests from clients and create SOPs to meet new requirements. Managing teams revenue versus cost.

INBOUND SERVICES
•	Telesales
•	Telemarketing
•	Customer Service
•	Care Lines
•	Overflow and Direct Line Management
•	Direct Response Lines to Advertising
•	Order Processing / Credit Card Orders
•	Receiving Messages, including Out Of Hours
•	Faxback / Email Service 
•	Fulfillment

OUTBOUND SERVICES
•	Telesales
•	Telemarketing
•	Appointment Setting
•	Product Promotion / Awareness
•	Market Research
•	Customer Satisfaction Analysis
•	After Sales Customer Care 
•	Customer Retention/Churn Prevention
•	Credit Control
•	Sales Lead Generation

MBA - Franklin University
Strategy, operations and Innovation guru. I work with organizations that want their product and teams to be more strategic, productive and profitable using AI and Lean process optimization.
* Development and management of world-class high-performance Teams.
* Focus on coaching and continuous development.
* Expertise in strategy, operations and support.
* Product expertise, developing high-end features
* Project Manager
* Focus on Continuous Improvement using Six Sigma and Kaizen tools and methodologies.
* Proven experience managing highly effective relationship with internal/external customers, partners and providers.
* Salesforce process development / CRM management

taplio

The Battle

Gihad Tami

Rafael Golan, MBA

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?