Effinovate

I love finding ways to make businesses run better.

Key wins: Turned a 3-day job into a 1-day task and made a half-hour job just 5 seconds.

I redesign how tasks are done, set up automated systems for emails, reports, and data tasks.

Want to work faster and better?

Process Automation Specialist and Excel Consultant

Acturis Limited

•	Solving system user problems and resolving customer questions and issues
•	Managing new clients and being a first point of contact to aid them at all times
•	Advising system users on how to get the most from the Acturis System functionality 
•	Helping customers configure the Acturis System to meet their business needs 
•	Identifying and gathering ideas for new functionality and services

Customer Support Analyst

Hi there! I help businesses save time by making tasks quick and simple. Do you:

Want to find slow spots in your work?
Bored of repeating the same tasks over and over?
Hope to work faster and make fewer mistakes?
If yes, you're in the right place!

I work with businesses to create easy solutions that work just for them. I've helped cut down long tasks to just a few clicks, saving hours of time. 

Interested in making work easier for you? Let’s chat!
Book a call here: https://calendly.com/giuseppe-effinovate/30min.

Giuseppe Giambalvo

Intuitively Yours (www.intuitivelyyoursthegift.com)

Author/Auteure

De Grandpré Chait (Sept2022-Dec2023) - GWBR, S.E.N.C.R.L. (Aug.21 to Mar22)

Receptionniste

KPMG Canada

Please note that unfortunately due to the pandemic (COVID-19), offices were closed and no possibility of working from home

Open & close office  /  Answer & transfer calls to appropriate person or department  /  Great clients and direct them toward the cloakroom, conference room & advise the associate that their client has arrived  /  Reserve conference rooms and daily update the meeting calendar  /  Coordinate with kitchen personnel delivery of meals + prep & cleaning of conference spaces  /  Any other clerical or secretarial tasks in order to assist the team

Front Desk Receptionist

CIUSSS de l'Ouest-de-l'Île-de-Montréal (Institut Douglas)

L'Institut Douglas se spécialise dans la santé mentale et tous les types de services y étant reliés aidant les gens de tous les âges.  Ayant travaillé de près avec la Directrice, Direction des programmes en santé mentale et dépendances afin d'assurer que les suivis et les délais qui s'imposaient soient complétés (ex: rencontres, nouveaux systèmes informatiques et programmes, mini-conférences, les plans court et long terme, tout en gérant toutes les autres urgences qui arrivaient et qui demandaient également une attention immédiate).

Technicienne en administration

CIUSSS de l'Ouest-de-l'Île-de-Montréal (Douglas Institute)

The Douglas Institute provides specialized mental health care services for the very young to the elderly. So working closely with the Director of the Program on Mental Health & Dependencies to ensure that follow-ups & deadlines are met (through meetings or newly updated computer programs, mini-conferences or short & long range planning, including a number of emergencies that occurred requiring immediate attention).

Administrative Technician

Holiday Inn Montreal Midtown

Took care of Montreal and all of Quebec, including the Maritimes & the Atlantic Provinces. Personally brought in sales of more than $2.4M (room nights & meetings) and I had all the very very best clients, for which I am grateful & blessed. Prepared and sent contracts for signature.Translated documents. Took minutes of meetings. Participated in marketing blitzes, tradeshows and/or FAM trips. Instigated new sales & marketing programs. Submitted weekly activity reports. Follow-up on payments to be received.

Corporate Sales Manager

Centre Mont-Royal (CMR)

Added more than 300 clients to the database and ensured 80 new and possible repeat customers, for a personal total sales of 800k.
- Managed corporate sales, as well as weddings and special events
- Prepared and sent contracts to clients & followed-up on signature & payments
- Translated and verified (English to French) documents for publication and the web
- Attended and completed Minutes of sales & marketing meetings
- Participated in events with Tourism Montreal, Tradeshows outside of Montreal

Corporate Sales Representative, Banquet & meeting spaces

NATIONAL Relations publiques

Ensured the high standards of the Firm's ethics and exercised good judgment as well as protecting confidential information.
- Prepared convocation documents and venue for the Forum and coordinate with special guest speakers
- Prepared memoirs, presentations and speaking engagement documents
- Completed in-house expense reports
- Contacted different levels of government services and ministries (Municipal, Quebec & Canada)

Executive Assistant

EXPERIENCE

Executive/Administrative Assistant positions:
BCF Business Law - Law Firm (2004-2006)
DFFSL – Financial & Estate Planning + Insurance (2003-2004)
PCS Innovations/Schlumberger/SEMA – IT Wireless Technology (1999-2003)
Rio Tinto Iron & Titanium Inc. (QIT)	- Metallurgical (1985-1999)

Executive/Administrative Assistant positions

Continuously linked with executive level positions in international and multinational firms. Vast experience at different levels and environments in a variety of sectors from hospitality and cultural events, to health & social services, aviation, mining, culture, wireless technology, insurance, public relations and in the legal domain. Trilingual (English/French/Spanish). Extensive expertise in Sales & Marketing and Management, as well as with questions of protocol. Having solid leadership abilities and interpersonal skills enabling me to repeatedly reach and exceed expectations.  I have transversal and transferable competencies with excellent business acumen.  My knowledge & experience always benefits my employers and makes us all very happy and successful!  

taplio

The Battle

Giuseppe Giambalvo

Johanne Galipeau, Author

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