Salesforce

Great leaders fuel growth. They're talent multipliers, trusted partners, and shrewd operators. As an executive coach, I support our leaders on their journey to greatness. Working 1:1 and in group sessions, we identify strengths & growth areas to support onboarding, growth, and personal development.

- FY24: Supporting our Financial Services & Canadian business (130+ leaders)
- Actively coach 35+ leaders on a rolling 6-month basis
- FY23: Owned our Healthcare & Life Sciences business (100+ leaders)
- Actively coach 20+ leaders on a rolling 6-month basis

Director, Leader Development & Executive Coaching

On the Global Enablement Strategy & Innovation team, we set out to find, build, and deliver cutting edge technology & enablement programs to serve our sellers & leaders around the world. We built & curated enablement products, engaged on go-to-market strategy and empowered our distribution teams to perform at the highest level.

- Key stakeholder on technology acquisition/M&A team (LevelJump)
- Subject matter expert on roll-out of new global sales methodology

Director, Global Enablement Strategy & Innovation

Built, facilitated, and delivered our Canadian sales enablement & operations strategy to empower Canada's sales organization. Supported sellers & sales leaders from Commercial (SMB) through Enterprise.

- Business partner to 130+ person sales organization across Canada
- Built & delivered 'Executive 360' program supporting 26% pipeline growth YoY

Sr. Manager, Sales Enablement

As a sales leader, I was responsible for the hiring, onboarding & coaching of 9 quota carrying Account Executives focusing on new customer acquisition & retention.

- 117% team attainment YTD 
- Led in-person (Toronto) & remote (Atlanta) team

Manager, Commercial Sales

Rounding out my skill-set, I stepped into a direct selling role working with clients to implement our more technical, platform-oriented products: Heroku (AWS), IoT, Analytics, AI, Machine Learning, Force.com, & Encryption.

- 155% FY19 quota attainment
- 153% FY18 quota attainment

Sr. Account Executive, Platform - Mid-Market

Returning to the pre-sales world as a Solution Engineer I partnered with sales executives to develop, build, & present technical solutions to new & existing clients.

- FY15: Q3, Q4 SE of the Quarter
- FY16: Team lead for Toronto & NYC SE's

Sr. Solution Engineer

In this customer success oriented role, I managed a portfolio of enterprise clients helping improve their use of Salesforce solutions by analyzing account health, onboarding, and training.

- 115% YTD client renewal rate & #1 AMER success manager.

Customer Success Manager

Began my Salesforce journey by helping source, create & drive pipeline to fuel explosive growth. 

- Sourced over $317k; generated over $3.4 million in pipeline

Sales Development Representative

Prophix Software

Hunter role - Sourced & sold corporate performance management solutions. Covered 9 states in South Central, US. Engaged C-suite in mid-market companies to position performance management solutions & BI tools.

- 115% overall quota attainment
- Team lead & mentor

Business Development Manager

OneCore Media

Hunter role - focused on small businesses to position marketing solutions (SEO, lead-gen & call-tracking tools). Implemented marketing campaigns to increase client web traffic & conversion ratios.

- #1 Overall Account Executive: Q4 11' & Q1 12'
- 120% overall attainment (Peak Performer Club)

Account Executive

Apple

Specialist

I made my first ‘sale’ at 14 working as a magician's assistant at a summer fair.

Since then, I’ve worked in technology in roles spanning: sales development, customer success, solution engineering, leadership, enablement, innovation & strategy, and executive coaching.

It wasn’t all roses and daisies. I had a fair bunch of obstacles along the way:

- As an SDR, I almost didn’t make it
- As a customer success manager, I got chewed out by irate clients
- As a sales leader, I was on a plane every other week between cities
- As a field enabler, I realized there is no ‘one size fits all’ learning modality
- As a strategy lead, build vs. buy was a constant debate stalling progress

Along the way, I gained an insatiable curiosity and a well-rounded perspective for the SaaS industry.

I learned from and worked with, some of the best sales professionals and leaders in the game. Studying their craft and adapting my style.

This led me to:

- 8 promotions in 10 years
- A recognized top-performing Solutions Engineer in 2015 & 2016
- 155+% quota attainment as an AE for 2017 & 2018
- A four-time Dreamforce attendee & keynote speaker
- My role as an executive coach to some best & brightest

Currently, I spend my time as an Executive Coach working with new, experienced, and in-need leaders at Salesforce. I help uncover what drives, motivates, and inspires them to show up each day fulfilled and drive personal and team success.

Want to engage more? Here’s how:

- Follow me on LinkedIn for posts on leadership, communication, productivity, and personal growth
- Send a connection request with a note on how you found me or what caught your eye

I enjoy connecting with like-minded folks.

Grant Glaser

⬥ Operationalize and scale the E2E success of our Excellence Academies - a 12-month top-talent development program for Account Executives and Leaders.
⬥ Empower the team to run a mature Global Field Enablement business through operational excellence around quarterly planning. 
⬥ Build strategic connections and activation with stakeholders around Executive Programs.

Global Field Enablement,  Sales Excellence Academy Program Success

- Redesigned Global Sales Onboarding from a 4 month prescriptive program to an intensive and personalized role journey. 
- Acted as lead designer to drive consistency, alignment, and project management across the design team. 
- Supported in-office, immersive enablement experiences as lead producer guiding a team to execute 100+ person live simulation events. 
- Co-owned the DEIA Taskforce for the Salesforce Global Enablement community group, leading a team of 11 to put on quarterly inclusive volunteer events that give global teammates a sense of belonging and connection.

Senior Learning Experience Designer at Salesforce

Indeed.com

⬥ Global program management lead for Enterprise Marketing initiatives, including the build out of a new website and landing pages, in 20 plus different countries. 

⬥ Develop and implement budget and creative systems and processes that streamline and ensure better fiscal responsibility and timely deliverables for Enterprise Marketing teams. 
⬥ Elevate and operationalize key activities for the Experience Enterprise Product and Lifecycle Marketing Teams, including building onboarding programs, create and maintain communication vehicles, drive alignment with sister teams on collaborative projects, and rollout product and lifecycle work world wide in a timely and organized manner.

Enterprise Product Marketing Producer

⬥ As part of the experience marketing team, design engaging & effective learning strategies to educate as well as raise brand awareness and drive product adoption through Indeed Academy and Lead with Indeed. 
⬥ Product and soft skills curriculum development and building out of e-learning activities on SCORM.
⬥ Leverage the LMS to provide management and delivery of learning activities using leading adult learning practices for our external client facing training program.   
⬥ Responsible for ensuring the LMS is maintained, user experiences are positive and that reporting is provided in a timely manner.  
⬥ Enablement partner for internal sales and customer service teams to consult on solutions our training program can offer clients through custom online learning experiences. 
⬥ Develop and maintain cooperative working relationships with external vendors, focusing on the development and the implementation of upgrades on the LMS. 
⬥ Responsible for all internal communications to share updates regarding the training program.

Curriculum Developer & Learning Technology Administrator, Indeed Academy  

Lake Travis ISD

⬥ Design, develop, and implement the 6th, 7th, and 8th grade social studies curriculum for the campus. Focus on lessons that include the seamless incorporation of learning management systems, which provide engaging, creative, collaborative, and critical thinking opportunities in the classroom. 

⬥ Conduct research analysis on formative and informative assessments to collect data on students in areas where they need enrichment and extension in order to meet the needs of a wide range of learners. 
⬥ Implement and facilitate professional learning to the staff, focusing on technology integration, professional development, and digital initiatives.

Social Studies Educator 

Orcutt Union School District

⬥ Designed and executed the curriculum for 4th and 6th grade math and language arts intervention programs to close the learning gaps; 100% of students successfully passed the course.

Intervention Educator 

Passionate about cultivating excellence and driving impactful learning experiences! 

🚀 As the Program Success Manager of the Global Sales Excellence Academy Program for Account Executives at Salesforce, I'm dedicated to operationalizing and scaling top-talent development initiatives. In my current role, I strategize, develop and execute an exclusive tailored, 12-month, sales career accelerating program for our top talent sellers from around the world. 


🌐 Prior to Salesforce, I led Enterprise Marketing initiatives at Indeed, streamlining processes, implementing budget and creative systems, and elevating key activities for the Experience Enterprise Product and Lifecycle Marketing Teams. My experience also includes curriculum development and learning technology administration at Indeed Academy.

🎓 And as a former educator, I designed and implemented a social studies curriculum with a focus on technology integration and professional development across the district.

🌟 In my career journey, I've thrived on creating engaging learning strategies, fostering a sense of belonging through inclusive initiatives, and driving positive change. Let's connect and explore ways to build a better world of work together!

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Grant Glaser

Megan McDermott

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