Ops in Flow

As a Fractional COO, I help entrepreneurs step out of the day-to-day operations of their business by setting up systems and processes that streamline operations and drive growth. I bring a unique combination of leadership development and process optimization, ensuring that the solutions I implement align with my clients' core values.

Trust the process, go with the flow, and relax!

Founder at Ops In Flow - Fractional COO Services / Coaching / EOS Integrator

Amazon UK

✓ Designed and led a reference program at Amazon to register online merchants for VAT, impacting more than 5000 Amazon sellers 
✓ Effective planning and implementation of the referral program with internal teams and key partners
✓ Continuous monitoring of program performance with weekly reporting for management teams
✓ Development of optimization strategies to maximize program impact and results
✓ Awarded the prestigious "Just Do It" award, Amazon's highest award for outstanding in-house achievement

Program Manager

Recruitment and account management of a portfolio of online merchants to boost their sales performance on Amazon.

✓ Key account management for Amazon sellers, offering logistics programs to improve their performance on the platform
✓ Building lasting relationships with customers to understand their delivery and logistics needs
✓ Sale of logistics solutions tailored to customer needs
✓ Personalized advice to customers to maximize their profitability and presence on Amazon
✓ Performance monitoring and development of recommendations for continuous improvement of sales results.

Account Manager

Home24 AG  (Rocket Internet)

✓ Conducted market research to determine potential target markets for expansion
✓ Analyzed data and trends to assess market demand and competition
✓ Assisted in the development of a marketing strategy
✓ Developed a VBA macro to optimize reporting processes and improve efficiency

International Business Development

Premium Films / VODMANIA

VODMANIA (VOD platform specialized in short movies)
 ✓ Conducted market analysis, competitive benchmarking, and trend analysis of consumers‘ tastes and habits.
 ✓ Provided insights to improve User Experience using native data analysis.
 ✓ Managed social media marketing, and website content.

PREMIUM FILMS (Film distributor)
✓ Implementation of a promotional campaign for the release of a movie. 
 ✓ On-boarded exhibitors to broadcast the movie. 
 ✓ Public relations: forged partnerships with newspapers and radios. 
 ✓ Digital communication: Managed advertising, social media and email marketing.

Marketing Assistant

Médiamétrie

As a Marketing Study Assistant for the cinema industry, I was responsible for conducting comprehensive research and analysis to test the attractiveness of films before their release:

✓ Conducting weekly awareness studies and intention studies for upcoming films to gauge consumer interest and anticipate box office success.
✓ Assessing the effectiveness of various communication tools, such as posters, synopses, trailers, and screenings, in attracting and engaging audiences.
✓ Monitoring and analyzing market trends through the drafting of standardized questionnaires, processing and analyzing results using Excel.
✓ Synthesizing test results and providing actionable marketing recommendations based on insights gained from the research, with the goal of maximizing the film's potential for success.

Marketing Researcher Assistant

ETNA EDHEC Television

Organization and management of the association life:
✓ Planning and coordinating the recruitment of candidates (130)
✓ Planning and animating key events such as general assemblies and alumni dinners

Institutional film production (Annual revenue 100,000€):
✓ Shooting and editing with professional equipment and software to create high-quality films
✓ Creation of over 50 institutional films for businesses and student events, such as the prestigious EDHEC Sailing Cup, including coordination with 24 cameramen and video editors over 7 days, and various music festivals. 
 ✓ Cannes Corporate Media and TV Awards winner: “Best Student Video 2013”

Secretary General of a student association of audiovisual production

ERDF

✓ Conducted a Market Study on the Challenges in the Electricity Market (Evolution, Changes, and New Players)
✓ Creation of Reports for the Management (Shareholders, Market Share, Sales Strategy, Revenue, etc.)

Assistant to the Clients and Supplier Department

Deciding to quit my Job at Amazon to start my consulting business in 2019 changed my life forever.

Today, I help entrepreneurs go from being trapped in the day-to-day operations of their business to becoming the Business Owners they have always wanted to be:
- Free from the frustration of managing the day-to-day
- Fully dedicated to developing their vision

***

Here is how I got there:

Working at Amazon was fascinating. I learned priceless business lessons about how to operate a business efficiently. 

I played the game full-on and led a multi-million dollar program to great success, earning the highest corporate award for efficiency and speed of implementation.

In 2019, I was becoming the perfect Amazonian, a brutally efficient and hyper-rational thinking machine. But my soul was dying inside. I was barely saying hello to my colleague next to me.

I decided to switch sides and give my energy to carry the vision of entrepreneurs with a big heart.

I also went through a deep personal development journey to understand more about myself. I joined the Platinum Partnership Program with my mentor Tony Robbins and completed 16 Tony Robbins seminars over 15 months.

During this time, I learned that it's not what we get that makes us fulfilled but who we become in the process.

This belief is at the heart of everything I do:
To grow my client's businesses, I place a strong emphasis on the personal growth of their leaders.
Because most business problems stem from people-related issues. 

***

If you own a service-based business and are: 
- Doing 1M - 10M in turnover
- Willing to step out of the daily management of your business
- Operate remotely or hybrid

👉 Check Out My Client's Testimonial: www.opsinflow.com
🎥 Watch The Free Masterclass that will guide you through the journey I am taking my clients through
https://www.opsinflow.com/freemasterclass

When you are ready to chat:
📩 alexis@opsinflow.com

Alexis Gouraud

Roux

For Roux, Business Operations & Project Execution is ALL about your people and helping them with the WAY they work:  understanding their motivations, the work in front of them, their strengths, and their work styles.

We focus on metrics that matter:  increased expertise, understanding, creativity, connection, freedom, fulfillment, retention, and relief.

When these ingredients are lined-up, the rest falls into place:  on-time delivery, business stability, decreased churn.  Happy, productive teams mean happy, satisfied, and delighted clients/customers.

Roux brings BizOps and Project Execution to companies that care about their people, their customers, and about the community around them.

https://www.workwithroux.com/

Founder & CxO

Unboxing Ecommerce

Unboxing Ecommerce is the podcast brain-child of two long-time friends and entrepreneurs.  James and Jennifer met over 20 years ago when they each ran retail and retail-adjacent businesses of the brick and mortar variety.

Today, they come together to understand and reverse engineer the online shopping and shipping experience.

In each episode, James and Jennifer order a product from the same brand.  They analyze the front- and back-end of placing an order, then reverse engineer the storage, logistics, and packaging details to understand its journey to their doorstep and into their hot, little hands.  They evaluate every step right up to reviewing the product itself.  And, if they return the package, they talk about that process, too.

Unboxing Ecommerce is released biweekly on Tuesdays.

unboxing-e.com

Co-Host

Siddhi Capital

Siddhi Capital blends its deep operating expertise and smart capital to propel convention-crushing brands forward in the food & beverage marketplace.

Vice President of Business Operations

Director Client Projects + Partnerships

Siddhi Ops

Helping emerging specialty food & beverage brands move from inception to mouths.

Director of Client Projects + Partnerships

Precisely | Trust in Data

• Specialized in SaaS, Enterprise, and custom software projects in Location Intelligence and Analytics 
• Managed 8 to 10 projects concurrently varying in complexity, corporate visibility, and customer interaction

Senior Project Manager

Pitney Bowes

Senior Project Manager, Software & Data

Solutions Manager, Software & Data

Technical Project Manager & Product Owner,  Software & Data

Provided retail and restaurant clients analytically robust software allowing them to create chain-wide, location planning.
•	Promoted to manage the engineering team based on interpersonal communication, technical understanding, and respectful treatment of engineers as experts in their field
•	Improved client satisfaction and increased revenue by identifying barriers to delivery and effecting quick resolution

Manager, Software Developers and QA

Shadow Art Fair

One day. 40+ artists. 9,000 gallons of beer.

Developed juried event showcasing the works of independent artists
Created selection criteria for distributing an annual arts grant
Attracted 1,500 people each run (2x/year)

Co-Founder & Co-Organizer

MapInfo Corporation

Manager, Statistical Modeling Team

Empowered retail and restaurant clients to make better decisions in their market/location strategies by developing sales forecasting algorithms.

Senior Statistical Consultant

Henrietta Fahrenheit

Built and fostered store identity through branding, marketing, promotion, public relations, and exceptional customer service

Small Business Owner

Thompson Associates

Statistical Consultant

I care deeply about connection and empowering people in their expertise, which makes my human-first, human-centric approach to business operations and project execution different from industry standards.

Most focus on process, frameworks, tools, or long-form documentation.  Not me.  Systems thinkers don't get anywhere without the ability to bring people along.  <-- And that, right there, is what makes me different, a rebel, even.  I start where work lives - with people.  And that isn't just "fluff" speak.  I truly understand them, their motivations, their work styles, what THEY think is working well or what could be better.

"Bringing people along" is my superpower, and because of that, my outcomes stay with your business, they stay with the team, your people are empowered with knowledge, they become self-service, they become better decision-makers, better doers, and ambassadors.  I don't just float in as a consultant, then "bye-bye" to you and your team.  I make sure to leave your business in good hands - with your own people.

With me as their guide, your people have a knowledge source, an advocate, and cheerleader who believes they are the key to meet the long-game.  They feel seen, heard, and understood, yes, but more importantly, they feel, sense, and know I shine a light on their expertise, because I do.  They are supported.

How do I do it?  By scoffing at certifications that are biased towards the wrong skillsets, like test-taking, document creation, and memorizing facts for a test.

My “playbook” is peppered with my true certifications.

Rebelliously kind. 
Perceptive. 
Imaginative.
Intuitive.
Nimble.
Expert change agent.
Guide, teacher, and mentor.


For me, business is caring. It is connection. It is community. It is human. 


I'm a beauty-school dropout, former brat-punk bass player, former rice-farm tractor driver, and four-time founder and co-founder.

My favorite food is gravy.  It makes everything better.



If you're curious, my past titles are:
VP of Business Ops, Sr Project Manager, Business Owner, Board Member, Co-founder, Co-organizer, Dev Team Manager, QA Manager, Technical Project Manager, Product Owner, Solutions Manager, Statistical Modeler, Stats Manager, Event Organizer, Media Buyer, University Adjunct Lecturer, Public Speaker, Radio DJ, Food Blogger, Voice Over-ist

taplio

The Battle

Alexis Gouraud

Jennifer Yates

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