Koch Engineered Solutions

Business Process Excellence Lead

Greg Harrod Enterprises LLC

Running a business can be overwhelming.

Trying to manage all the strategic initiatives and projects you need to accomplish can feel like chaos.

You have a gut feel everything is on track.

But, you're not really sure.

The stress and anxiety is taking its toll.

On you and your team.

Would you like to be able to relax just a little at work?

I can help.

Through my executive coaching and consulting services, you and your team can learn how to introduce structure and order to your business.

You'll learn to apply the techniques, tools, and processes I've honed over a 30+ year career.

You'll get your programs and projects under control.

The meetings that used to waste your team's time (and your company's money) will be productive and efficient.

Would your team be energized when you tell them the bad meetings are over?

They’ll be motivated and more productive.

And, you'll have a calm that comes from a data-based assurance from knowing your initiatives are on track.

You'll be an even more effective leader as you connect with your people, mobilize them for action, and deliver results.

But, your business may be in great shape.

Your stress level may already low.

If that's the case, I may not be a fit to help you and your business.

But, if you think I might be able to add value, please contact me.

I'd love the opportunity to help you and your team deliver results.

And avoid the anxiety and stress of a chaos-filled business.

I look forward to talking with you.

Executive Business Consultant and Coach

Connect Mobilize Deliver

Connect Mobilize Deliver is a weekly podcast focused on helping leaders build and boost their careers by mastering fundamental career skills.

It’s all about learning to connect people, mobilize them for action, and deliver results. All while leading with kindness and confidence.

Episodes will include encouraging and inspiring stories along with practical strategies and techniques you can apply immediately to positively impact the people around you. And, your own career.

If you want to grow as a leader, it’s a mix of interviews and solo shows you’re not going to want to miss. 

Listen and subscribe at GregHarrod.com/ConnectMobilizeDeliver or on your favorite podcast app.

Podcast Host

Oldcastle BuildingEnvelope

Member of the OBE Executive Leadership Team.

Serving the business by developing and leading key strategic enterprise initiatives.

These initiatives include:

- Sustainability

- Innovation

- Diversity, Inclusion, and Equity

- Organizational health

Continually supporting and improving the business through:

- Business transformation

- Process re-engineering

- Program and project management

- Talent development

Vice President Strategic Initiatives

Johnson Controls

Leading several key internal business initiatives impacting multiple sites in North America.

Additional roles include
- Ducted Systems Leadership Team member
- Ducted Systems representative on Global Products Diversity and Inclusion Action Committee

Director Operational Excellence - Ducted Systems

Implemented and led Sales & Operations Planning (S&OP) and Sales & Operations Execution (S&OE) organization and meeting cadence in alignment with Global S&OP standards for four Ducted Systems business units with annual revenue of over $1B.

Products included commercial packaged rooftop HVAC equipment, residential split AC and heat pump systems along with service parts distributed through factory-owned and independent channel partners.

Additional roles include
- Ducted Systems Leadership Team member
- Co-leader for Organizational Health workshops for Ducted Systems including senior management
- Ducted Systems representative on Global Products Diversity and Inclusion Action Committee
- Executive Sponsor for Wichita Women’s Network Business Resource Group

Director Sales and Operations Planning (S&OP) - Ducted Systems

Managed Program Management Office (PMO) team responsible for driving cross-functional programs for Ducted Systems business to successful completion. 

Programs included New Product Introductions (NPI) and Value Analysis and Value Engineering (VAVE) initiatives as well as operational excellence and sales channel business initiatives for the residential, commercial, international, and parts businesses.  

Other team responsibilities included competitive product teardown and costing analysis, process improvements, and internal communications for Ducted Systems. 

Additional roles included
- Ducted Systems Leadership Team member
- Executive Sponsor for Wichita Women’s Network Business Resource Group
- Key contributor in introducing new Kansas Leadership Center training program for Ducted Systems
- Co-host of Ducted Systems Leadership Podcast producing 30 episodes focused on applying innovative leadership principles to our business to help others throughout the organization make progress on adaptive challenges in their respective roles.

Director Operational Excellence and PMO - Ducted Systems

Responsible for a team leading cross-functional programs including New Product Introductions, Cost Reductions, and Sales Channel Initiatives for the residential and light commercial HVAC business in North America.

Served as Program Manager for completion of Light Commercial platform program beginning in this role while program was in-flight. Program budget was ~$13M of capital investment and involved the development of new products as well as factory assembly line in Norman, Oklahoma. Also served as Program Manager for multiple projects to expand Direct Fit product line.
  
Led Residential product new platform program supporting capital investment of ~$100M over 3 years to build UPG Residential business. Program introduced over 50 new product families with ~700 initial models following disciplined phase gate process.

Introduced program management disciplines to channel organization through initiatives designed to grow market share in key markets in North America.

Director - Program Management - Unitary Products Group

Formed and managed design engineering team with responsibility for all Johnson Controls Residential HVAC controls including equipment and zoning controls and thermostats. 

Additional accomplishments and responsibilities included
- Development of 5-year Residential Systems and Controls product and technology road map.
- Championed the adoption and implementation of phase gate Product Development Process
- Led a cross-functional, cross-business unit team to launch Johnson Controls' first residential color touch screen communicating HVAC system.

Engineering Manager - Residential Systems and Controls at Johnson Controls

Formed and managed multiple HVAC new product introduction (NPI) teams and product launches. Projects included those manufactured in Wichita, Kansas and Mexico plants. 

Served as Design Engineer in various capacities with a focus on systems and controls.

Project Engineer

Caterpillar Inc.

Worked on a team pioneering high accuracy GPS and its application to earthmoving equipment.  Responsibilities included algorithm and software development, lab and field software testing, system integration, and presentation to customer and industry groups.  

Relocated to Brisbane, Australia as a member of a select product development team.

Engineer

I Help Business Leaders Stop Bad Meetings

If you’re like me, you can’t STAND bad meetings.

They waste time and money in your business.

And they ruin the morale and energy of your team.

When your meetings are bad, your business is at risk.

As a business leader, that’s the last thing you want.

So, I want to help you improve YOUR meetings.

And, here’s the truth.

You can make your meetings productive, effective, and even ENJOYABLE!

How?

I explain that each weekday when I post just after 7 am Central time.

After leading thousands of meetings over a 30+ year career, I’ve gained valuable experience.

And, I’d love to share what I’ve learned with you.

If you’d like to be an exceptional meeting leader and improve the meetings in your business, do this.

“Ring the bell” in my profile to follow me.

Jump in with your comments on my post and we’ll keep learning together.

If you’d like to learn even more, check out the FREE resources on my website.

The link in my Featured section of my profile will take you right to them.

Check that page often. I add new offers regularly.

I’m constantly learning and building new tools I use myself and with my clients.

And, when something works, I want to share it with you.

But, you may be wondering this.

Are meetings all you do, Greg?

It's a good question.

I AM committed to building a global movement to Stop Bad Meetings.

That's true.

But, helping you improve your meetings isn’t all I do.

You can hire me as an Executive Business Consultant and Coach. 

If you would like to explore individual coaching for you or your team members,

or if you want to discuss a custom consulting package for your business,

please DM me.

My expertise and services include much more than helping you improve your meetings.

But, making your business meetings as 

⭐Productive, ⭐Effective, and even ⭐Enjoyable

as they can be is always a great place to start.

Let’s connect and support one another in this LinkedIn community.

I’m looking forward to getting to know you.

Greg

Greg Harrod

Leishman Coaching

I started Leishman Coaching in 2019 because, while I had a successful corporate career for many years,   I also made a lot of mistakes. So while I got there in the end, I wish I had someone to guide and coach me. 

I worked with some great leaders along the way but I always knew that it was difficult for them to be truly independent when they were coaching me.  I needed someone who was. Someone who didn't have conflicting priorities. Someone who could support my career ambitions and accelerate my learning.

There were things I just didn't know. 

In the last few years of my corporate career, I was privileged to work with a couple of incredible coaches. I learned so much from them and still remember the things they taught me. 

And so, I decided to retrain and become a coach.

What makes my coaching approach different is what I call the triple threat.

🔵 I have an extensive corporate and business experience.

🔵 I am an accredited professional coach, AND

🔵 I am a writer, so with me, it can be a one-stop shop - and you can be confident that your personal brand is supported by great career documents.

I have coached more than 500  clients since 2020, across a variety of roles, industries and countries.  

While I have an extensive background in financial services, I have found that the challenges people experience at various points in their careers, are both universal and global.  

I am a lifelong learner, a voracious reader and I regularly pick up new strategies and approaches which I put into practice in my coaching business.

Principal

Financial Basics Foundation

FBF is a national NFP focused on building financial literacy in young people in Australia. As a long standing charity, it has delivered free resources to Australian schools for more than 20 years.

Chair

CUA - Credit Union Australia Limited

Chief Operating Officer

General Manager, Member Experience

Chief Operating Officer (Acting)

Head of Customer Experience and BPR

Responsible for program management, change strategy, and execution of the ANZ Distribution Transformation major projects portfolio.
Business dimensions and scope: Program budget $75M. 800 branches, two call centres and 6,000 employees.

ACHIEVEMENTS

1. Carriage of the GM Distribution Transformation position for an extended period of time - full accountability for strategy development and execution.

2.Branch redesign program to support evolving customer needs resulting in 37 new look branches in 2013.

2. Ongoing development and build of customer management and home loan systems.

3. Development of change strategies and tools for ANZ staff and customers, culminating in the ANZ 'Better Ways to Bank' program.

Portfolio Change Director, Distribution Transformation

Management of all support functions including major projects and program office, investment slate, risk functions, vendor management, business information and improvement teams (Lean Six Sigma community). Business dimensions $40M opex, $100M+ in project capex and opex.

ACHIEVEMENTS

1. Development of a new strategic operating model for all support functions which delivered both a 25% reduction in overall run rate and an increase in stakeholder satisfaction of 20% over an 18 month period. 

2.Leadership of the Australian Retail Offshoring Program. Moved 1000 roles to Bangalore and Manila over a 3 1/2 year timeframe.

3. Capacity planning focus and re-engineering work supported productivity improvements of an average of 27% across all teams and a 20% reduction in customer complaints.

4. Successful Delivery of a number of key infrastructure programs including a new fraud management platform. Benefits exceeded all business case targets.

5. Reduction in vendor management costs of $21M over 2 years.

Head of Business Enablement, Australia Operations

Quest Limited

Responsible for developing a Pacific Operations Hub in Fiji to mitigate financial and operational risk in the region. Business dimensions Opex $6M* Capex $12M. 
*NB Low cost of labor drove relatively low opex in Fiji.

ACHIEVEMENTS:

1. Developed the Pacific Hub strategy and centralised functions from 12 Pacific countries and 2 Asian countries into Fiji.

2. Developed a strong company culture and employment brand. Benchmarked using the Hewitt's survey. Achieved Best Employer status for three consecutive years and moved staff engagement from 68% to 92%. Became an employer of choice in Fiji.

3. Led the company safely through the 2006 military coup and subsequent upheaval, followed by Cyclone Gene in January 2008. 

4.Achieved ISO 9001 2008 accreditation in 2008. 

5. Won a number of external awards including: DHL (Fiji) Exporter of the Year Westpac Services award in 2007 and 2008. Fiji Business Excellence awards in  2006, 2007, and 2008. These awards were an integrated part of the business strategy to develop our quality standards and employment brand.

6. Obtained government approval for 10 year tax free status in 2006.

7. Oversaw design and implementation of a building fit out with all the associated challenges of doing so in a politically unstable and  developing country.

Managing Director

Responsible for mortgage processing Australia wide and all major Mortgages infrastructure projects.

ACHIEVMENTS:

1. Remediation and successful delivery of two infrastructure projects.
2. Restored service levels in 2002 to achieve lead bank status with mortgage brokers.

Head of Mortgage Processing

Responsible for running the end-to-end mortgage business in New Zealand. Business dimensions Budget $170M. FUM $10BN. 

ACHIEVEMENTS:

1. Exceeded profit targets in 2000 and 2001.

2. Achieved market leadership with a new broker value proposition.

3. Staff satisfaction levels of 90%.

General Manager, Mortgages

Responsible for national team of 1000 operations staff across five locations. Business dimensions: 1000 staff. Budget 30M.

ACHIEVEMENTS:

1. Rationalised processing sites from five to three.

2. Managed national restructure to align to new business model.

Chief Operations Manager

Led national  team of 500 staff across 8 locations managing all back office transactions.

ACHIEVEMENTS:

1. Major site rationalisation - from eight locations down to three.

2. Reduced run rate by in excess of 20% over 18 months.

Head of Retail Operations

Responsible for leading and developing all new retail and business distribution strategies.

ACHIEVEMENTS: 
1. Multiple new initiatives including centralised credit and cash processing, network configuration strategy, and ATM profitability model.

Head of Distribution Strategy

Various retail and corporate banking roles

You know you need to work on your career,  but life gets in the way.

We’ve all been there. 
 ➡️ The resume that’s sat half-finished for months. 
 ➡️ The vague idea of "planning the next step" that never makes it to your to-do list. 
 ➡️ The creeping feeling that you could be doing more, earning more, or feeling more satisfied at work,  if only you knew where to start.

Since 2021, I’ve worked with more than 700 professionals to break through that stuck feeling. Whether it’s career direction, preparing for a move, stepping into leadership, or navigating a tough patch, I will help you cut through the noise and take real action.

With over 30 years’ experience as an executive, leader, parent, and business owner, I know the career game from all angles. My coaching is honest, practical, and focused on progress, whatever that looks like for you.

Here are some of the topics I coach on: 

🔵 Gaining clarity on where you are heading with your career and putting a plan in place.

🔵 Pinpointing why you are not getting interviews, jobs, or promotions, and working with you to close the gap.

🔵 Navigating the boardroom as a new or aspiring executive.

🔵 Learning the art of executive presence and high-impact communication.

🔵 Helping you get market ready if you are preparing to leave, between jobs, or returning to work after a break.  

🔵 Writing your career documents because you have looked at them so many times you are losing the will to live. 

🔵 Building a plan to help you come back from the brink when you are sliding backward down the corporate ladder, or have made a career-limiting mistake.

I am a qualified coach with more than 30 years' experience as a leader and executive, both in Australia and internationally.  

I know what good looks like, and I will work with you to help you get there. 

"Brigid offers a rare combination of "expert/practitioner" and "coach/mentor" that distinguishes her from other executive coaches I've worked with throughout my career" 
CEO, Melbourne, Australia

I share practical career advice here every week — follow me for free tips.
Or message me if you’re ready to make real change, and we’ll book a free discovery call.


🕸 Or check out my website for packages and pricing.

leishmancoaching.com

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The Battle

Greg Harrod

Brigid Leishman

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