GregGillies.com

The Evolved CEO is a world class healing, alignment, and expansion process for high-achieving Business Leaders & Founders looking for more love, happiness and balance in their lives . 

Visits - www.TheEvolvedCEO.com  to learn more

TheEvolvedCEO - healing, alignment and transformation processes for Business Leaders

Helping Business Leaders and Founders Transform every area of their lives so they can experience an abundance of Success, Love, and Happiness

Executive Performance & Transformation Coach, Intuitive Advisor & Mentor

Perform Media Group P/L

Perform Media Group is a boutique business advisory and growth strategy company 

Appointments by invitation only 

Please DM Greg if you have questions

Business Advisor, Growth Strategist 

The Cash Back App

Developed the largest Franchise Territories in Australia

The Cash Back App is an award winning B2B Service Company that provides small to medium businesses with an incredibly powerful New Loyalty App that features the world's first ZERO FEE mobile payment platform which business owners instantly fall in love with.

Multi-Franchise Owner

Exponential Results

We help Franchise Groups to Dominant Local Online by Building Multi-Location Sales and Marketing Strategies

Strategy - Infrastructure - Technology - Data - HyperLocal Area Marketing - Customer Service Excellence - Client Advocacy

Years of Intellectual Property sit behind the founders of Exponential.Online with a passion for helping business owners through Online Infrastructure, Technology and Data Driven Lifecycle Marketing. 

These are a small section of Brands we have worked with:
Kenshoo 
ReachLocal
Fastways Couriers
Hairfree Australia
Cosmetic Skin Therapies

With 25+ Years experience on across APAC in Digital, Technology, Process Improvement and Sales Strategy we believe the biggest way to make an impact to Individuals, Business Entrepreneurs and Corporations is in applying our expertise to Franchise Sector

At Exponential Results we love to partner with clients who are hunger to Evolve, Innovate and Break new ground both in business and personal life.... Because everyone will win that way

Attached: Franchise Groups Infrastructure Mind Map attached

Co-Founder

ReachLocal

We help Small to Medium Business Owners to Drive New Sales Leads by Implementing Proprietary Search Marketing Technology

Results as Regional Director:
From 0 - 280 Clients and an annual turnover of $6,000,000 media spend all within 20 months.. 38% Profit Margin

Our clients combined sales revenues growth was in the $10s of millions each year. Helping this many clients succeed along with the amazing experience my family and I had living in Singapore was definitely a highlight of my business journey so far. 

SPECIALTIES: 

•	Digital Transformation
•	Aggressive Growth ramping
•	Google, Yahoo, BING, Facebook, LinkedIn
•	Strategic Business Planning and Advice
•	Change Management
•	Solution Sales Training
•	Leadership Coaching and Mentoring


Member of the APAC Senior Leadership Team

Regional Director - Singapore

Kenshoo

Appointed Country Manager to drive growth , retention and market positioning of Kenshoo' SaaS based platforms across Australia and NZ..

Kenshoo is the Global leader in digital marketing software that engineers technology solutions for search engine marketing, social media marketing and online advertising. 

With campaigns running in more than 190 countries, Kenshoo clients include: 

CareerBuilder, Expedia, Facebook, Havas Digital, Hitwise, iREP, John Lewis, KAYAK, LendingTree, Omnicom Media Group, Resolution Media, Sears, Starcom MediaVest Group, Tesco, Travelocity, Walgreens, and Zappos. 

Kenshoo has more than 16 international locations and is backed by Sequoia Capital and Arts Alliance.

SPECIALTIES: 

•	Digital Transformation
•	Strategic Business Planning and Partnerships
•	Digital Marketing Software
•	Structuring Licence Agreement
•	Change Management
•	Leadership Coaching and Mentoring

Country Manager - AU/NZ

Built out a $14 million dollar run-rate Channel Business division across Australia & New Zealand 

Some of the brands Include: 

BHP Billiton, Tony Ferguson, BankWest, Coca Cola Amatil, NRMA, Jims Group, Leading Edge Group, Fastways Couriers, Fitness Australia


SPECIALTIES: 

•	Digital Transformation
•	Strategic Business Planning and Partnerships
•	Digital Marketing Software
•	Structuring Licence Agreement
•	Change Management
•	Leadership Coaching and Mentoring

Sales Director - Channel Partnerships

ReachLocal Australia & New Zealand

This was a Total Change in Career and the beginning of an amazing journey:

ReachLocal is the Global leader in Digital Marketing Solutions providing total digital marketing systems to clients and channel partners.


We offer the following services and solutions:

•	Search Engine Advertising
•	Search Engine Optimisation
•	Lead Conversion Software
•	Display and Remarketing
•	LiveChat 
•	Responsive Websites with Lead Conversion


Some of the brands I have worked both directly and indirectly: 

BHP Billiton, Tony Ferguson, BankWest, Coca Cola Amatil, NRMA, Jims Group, Leading Edge Group, Fastways Couriers, Fitness Australia

Digital Marketing Consultant

Horsell International

Horsell International was one of the leading privately owned Corporate and Sports Risk Insurance Brokers in Australia. (Acquired by PSC Insurance Group Pty Ltd)

Horsell Represented the following clients:

Australian Athletics, Basketball Australia, Swimming Australia, AFL, NRL, Golf Australia, Victorian Golf Association.

National Sales Director

Marsh

Marsh Ltd is the Global #1 Insurance and Risk Management corporation.

As Regional Sales Manager it was my responsibly to drive revenue growth, support and develop independent Insurance Brokers and maintain client retention.

Regional Sales Manager

At The Evolved CEO we offer advanced healing, alignment & spiritual awakening processes for successful leaders & founders who feel out of balance, exhausted and stuck

Greg Gillies

Children's Museum of Manhattan

Responsible for the day-to-day operations of Building Facilities, Custodial, Human Resources, Security, Technology, and the Visitor Experience. 

Founded in 1973 as a neighborhood organization, CMOM has grown over the years into a beloved destination and resource for children, families, and educators from across the five boroughs and from around the world. 

The museum welcomes nearly 250,000 visitors each year to its Upper West Side location and engages hundreds of thousands more through its outreach programs in partnership with schools, libraries, shelters, and Head Start centers throughout New York City; its touring exhibitions; and its online tools and curricula.

Through our programs on-site, online, and around the five boroughs, CMOM nurtures the next generation of creative global citizens as they learn through exploration and play. CMOM encourages empathy across difference by elevating and providing insight into diverse perspectives and inviting visitors of all backgrounds to join our intentionally welcoming community and create and learn alongside each other. 

The museum’s program reflects the rich cultural diversity, energy, and resilience of New York City itself and has a special focus on ensuring that its program is available to those families who might not otherwise have access.

The position reports to the Chief Operating Officer/Chief Financial Officer

Director of Operations

In this role at the Children's Museum of Manhattan, I focused on enhancing guest experiences while navigating operational changes. I assessed existing practices to identify immediate improvements and collaborated closely with the COO/CFO to implement strategic solutions. My efforts contributed to a more efficient front of house operation, improved staff morale, and iincreased visitor satisfaction.

Guest Experience Advisor

aspiring better human™️

With a passion for transforming workplace culture, I founded aspiring better human™️ to empower leaders and teams. My extensive experience in the arts & culture realm has equipped me to foster environments where employees feel valued and supported, ultimately enhancing customer satisfaction and team performance.

Today I only work with individuals and organization who truly embrace and understand a people-first culture

Founder

Podcast Host and Producer

The Frick Collection

My role was to advise the organization on all visitor experience logistics for the reopening on April 17, 2025

Visitor Experience Consultant

community of SEVEN

Founding Core Member
community of SEVEN Core is an invite-only membership for leaders looking to change the world. community of SEVEN is an exclusive, invite-only membership for purpose-driven leaders. Our members are leaders in their industry, activists looking to change the world, founders, in the C-suite, or rapidly approaching it. Their decision to align purpose and growth will shape the future of their organizations, their industries, and society. Through the community of SEVEN program, members thrive as individuals and grow as leaders.

Founding Core Member

The Metropolitan Museum of Art

Direct all aspects of the visitor experience which includes front of house logistics and hospitality as well as back of house operations for ticketing, audio guide rentals, customer service, onsite membership sales & service, information and wayfinding all in strategic partnership with Buildings, Design, Digital, Education, Exhibitions, Membership, Security, and the Volunteer organization. Back of house responsibilities include group bookings, advance ticket sales, and box office for Met Live Arts. Key member on the operations/revenue team. Position reports directly to the CEO. 

Responsible for all hiring, training, and staff development in order to build strong public facing teams.  

Highlights of major accomplishments:

- Change Agent - brought my years of front of house experience to help transform the area from transactional to service-minded
- Admissions Policy Changes - part of the original implementation team to charge fixed admission price in 2018 and continue to make systemic improvements to simplify the ticketing process  
- Great Hall Refresh - an initiative to streamline operations and returned most of the space back to the public
- Departmental Restructure - introduced role clarity by clearly defining areas of responsibility and added structure to support the team
- Team Building - reduced the turnover and steadied the department while improving hiring practices and providing training
- Converted many traditional part-time roles into full-time positions to retain talent and paid for this by managing costs
- In partnership with IT, upgraded systems and implemented paperless ticketing
- Member of the NYC Museums Reopening Task Force as well as an internal group to help re-open NYC cultural institutions after COVID-19 shutdown.

Head of Visitor Experience

Led the team responsible for the front of house experience across all three Met locations welcoming over 7 million visitors each year. This includes Admissions, Audio Guides, Groups, Information, Membership, and Reception with a team of over 500 people; 150 staff members and 400 volunteers. In 2018 we revised our Admissions Policy and was part of the bridge implementation team prior to officially joining the department. Position reported to Head of Visitor Experience.

General Manager of Visitor Experience

Directed the Customer Experience, Inventory & Logistics, and staffing for all stores. Managed six direct reports who ultimately managed 250 people - both Museum staff and contractual. Partnered daily with all frontline departments on the overall visitor experience for the 7 million visitors annually to the Museum. Position reported to Vice President of Merchandising and Retail.

General Manager, Retail Operations

Appointed to fully manage all domestic retail stores in addition to the Main Building shops. Directed  all bottomline results, sales planning and analysis, recruiting, hiring and developing of staff as well as expense management for Main Building, Rockefeller Center, Cloisters, Macy’s, JFK Airport, LGA Airport, and Newark Airport. Directly managed 10 direct reports with a total of 250 staff members.

General Manager, Stores (Domestic)

Promoted to manage the entire sales team of over 150 staff members; both operations and sales. Product lines includes Books, Jewelry, Textiles, Accessories, Gifts, and Children's. Accountable for the full running of the museum shops including budgeting, hiring, recruiting, training, and bottom line P&L results.

Senior Manager, Museum Shops

Recognized for streamlining systems behind the scenes and developing a large receiving department team then promoted to manage overall store operations throughout the museum. Managed over 100 staff members responsible for replenishing over 10,000 SKUs.

Operations Manager, Museum Shops

Hired to review and update policies and procedures of the replenishment model and to directly manage staff of 30 stock associates responsible for receiving merchandise into the building to support multiple sales locations within the museum.

Manager, Stock Services (Logistics)

Lord & Taylor

Worked in Merchandise Information Organization and oversaw automated Quick Replenishment for Men's Shoes leased department as well as Cosmetics for over 40 stores.

Replenishment Manager

Charles Jourdan

Recruited to lead the team opening leased shoe department at Henri Bendel at a time when they were expanding and opening stores in malls across the USA. Eventually moved into central office where key responsibilities were budgeting and planning sales and stock for both Charles Jourdan stores and Henri Bendel leased departments.

Manager, Retail Operations

Macy's

Hired as Assistant Buyer in Moderate Women's Shoes and assisted with planning, buying, analyzing, and distributing shoes across the Northeast region. Traveled to tri-state stores regularly to ensure shop standards.

Assistant Buyer, Women’s Shoes

B Altman & Co.

Started in Retail Training Program as an Assistant Buyer and eventually promoted to Women's Shoes Floor Manager at flagship Fifth Avenue store and accountable for sales and service; managed 20 commission sales professionals.

Manager, Women's Shoes

NYC’s Arts & Culture Guest Experience Advisor • Top LinkedIn Voice • Leadership Coach • Host of Aspiring Better Human🎙️Podcast • Kindness Advocate

With more than 30 years in the arts and culture world, I’m deeply committed to creating environments where people come first, operations run smoothly, and visitors leave inspired. As Director of Operations at the Children’s Museum of Manhattan, I have the privilege of overseeing Human Resources, Visitor Experience, Technology, and Facilities — making sure every team is empowered to deliver results that truly align with our mission. Every year, our work touches nearly 250,000 visitors, and I take pride in fostering collaboration and efficiency behind the scenes so those experiences are seamless and memorable.

Through aspiring better human™️, the initiative I founded, I work closely with leaders and organizations to cultivate workplace cultures rooted in empathy, trust, and empowerment. I also consult on visitor experience strategies and team-building programs, helping organizations bring people-centered approaches to life. Passionate about connecting with both audiences and teams, I strive to create meaningful experiences that put humans at the heart of every interaction — in museums, nonprofits, and beyond.


Will Sullivan

There is an indescribable thing that happens when you show up as the real you. Try it sometime.

Helping Museums Build Thriving Teams & Unforgettable Visitor Experiences | People-First Operations & Culture Builder

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Greg Gillies

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