Long Island Rail Road

As a Manager in the Service Planning Department at Long Island Rail Road, I focused on project implementation and operational efficiency within a remote work environment. My responsibilities encompassed managing equipment schedules and spearheading key projects that significantly improved resource utilization.

➡️ Pioneered the remote implementation of the LIRR Centralized Train Scheduling System (Equipment Section), anticipated to enhance operational efficiency by 15+%

➡️ Executed an extensive remote review of equipment reserves, optimizing resources and realizing annual savings of over $500K.

➡️ Orchestrated equipment contingency plans during crises such as Hurricane Sandy and COVID-19, maintaining service reliability at 95% while working remotely.

➡️ Supervised critical equipment operations remotely, contributing to LIRR's most significant service expansion in over a century, accommodating a projected passenger increase of 41%.

➡️ Initiated virtual cross-functional meetings and knowledge exchanges, accelerating project completion by 20% and enhancing response to critical issues through improved inter-departmental communication.

Manager – Equipment Schedules & Strategies / Lead Projects Implementation – Service Planning 

As an experienced Long Island Rail Road Service Planning Department manager, I effectively led remote teams to manage equipment operations and minimize service disruptions while focusing on project implementation and efficiency.

➡️ Championed remote management of equipment operations, enhancing services for a daily passenger base 301k.

➡️ Orchestrated strategic equipment adjustments during track outages, minimizing service impact and exemplifying effective project implementation.

➡️ Directed a team of Supervisors/Equipment Schedulers remotely, fostering efficiency improvements through continuous improvement initiatives with integrated Lean practices.

➡️ Utilized forecasting techniques to anticipate passenger volume fluctuations and environmental factors, collaborating seamlessly with cross-departmental stakeholders to resolve critical equipment issues.

Manager – Equipment Schedules – Service Planning 

As a Senior Yardmaster/Equipment Coordinator at Long Island Rail Road, I led daily operations and project implementation for a large fleet while ensuring efficiency and cost-effectiveness.

➡️ Led operations for 864/866 MU and 111/119 C-3 cars, optimizing schedules to ensure maximum efficiency.

➡️ Implemented continuous improvement strategies to enhance resource allocation and rail service reliability, utilizing data analysis and forecasting.

➡️ Supervised approximately 35 remote team members across various shifts, fostering leadership in Yardmasters and supporting key personnel.

➡️ Devised alternative solutions during high-impact issues using WMDS software, demonstrating problem-solving skills in a remote setting.

➡️ Achieved $40K monthly cost reductions by streamlining resource allocation and crew scheduling during the Hurricane Sandy crisis.

Senior Yardmaster – Transportation Services

As a Yardmaster, I led daily operations, data management, and inter-agency coordination at Long Island Rail Road, focusing on efficiency and customer support in a remote setting.

➡️ Progressed from Customer Information Clerk to lead daily assembly of passenger cars across 11 yards, improving train readiness for revenue and non-revenue services.

➡️ Directed rail yard operations remotely, ensuring safety protocols while managing a dispersed team of yard workers.

➡️ Implemented efficient data tracking and reporting systems for performance records and safety certifications, resulting in prompt response during emergencies.

➡️ Liaised remotely with external agencies like Amtrak and New Jersey Transit to optimize train movements and enforce safety protocols.

➡️ Collaborated virtually with maintenance staff to address equipment needs, resolving operational issues swiftly.

Skills: Remote Leadership, Operations Management, Inter-agency Coordination, Data Management, Safety Compliance.

Yardmaster – Transportation Services 

Stanley Black & Decker, Inc.

As a Retail Specialist at Stanley Black & Decker, Inc., I excelled in leading cross-functional teams and driving sales volumes through efficient project implementation and market analysis.

➡️ Achieved the highest sales volume in the North East market, recognized with the 2006 Retail Excellence Award.

➡️ Led cross-functional teams to enhance productivity and efficiency in retail operations.

➡️ Utilized data research for effective project implementation and trend forecasting.

➡️ Provided coaching to team members to enhance their performance in a fast-paced retail environment.

Retail Sales Specialist – North East Market

🚀 A Single Moment Changed My Life Forever…



Losing my father at 47 taught me something powerful:
Systemic inefficiencies aren't barriers—they're invitations to innovate.

Growing up in resource-constrained environments, I saw firsthand how infrastructure gaps limit human potential. Today, I turn those gaps into mobility systems that perform under pressure.

I design calm in the middle of chaos.
Whether it's 80,000 fans moving through a FIFA stadium district or a snowstorm threatening critical rail ops, I help teams build systems that don't blink when the pressure hits.

For nearly 19 years, I've led operations across crisis-tested rail corridors and mega-event environments—managing transit, crowd flow, and contingency strategies that keep people moving when it matters most.

🔭 My current focus:
🏟️ Smarter fan mobility for FIFA 2026
🧠 Data-powered crowd flow strategies
⚡ Transit ops built for real-world disruption
🌎 Cross-border travel intelligence for mega-events

Backed by certifications in PMP, Lean Six Sigma Black Belt, and Agile, I merge precision planning with agile leadership. Whether it's a hurricane response, a multi-country stadium simulation, or a fan-first sponsor strategy, I deliver under fire.

Because when the stakes rise, only one question matters:
Can your system move under pressure?

📌 Let's connect if you're working on:
• FIFA 2026 city logistics
• Crisis simulation & urban risk audits
• Fan-first operations & crowd intelligence
• Smart city transit readiness

📬 DM me anytime
📍 NYC-based | Global impact | Quietly building smarter movement systems

Gregory Charles

Atlantis Resorts

Doorman

Mandarin Oriental Hotel Group

* Provide excellent customer service to hotel guests
* Open doors and assist guests/visitors entering and leaving property
* Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
* Transport guest luggage to and from guest rooms and/or designated bell area
* Assist with luggage storage and retrieval
* Assist guests/visitors in and out of vehicles
* Assist guests with loading/unloading luggage
* Supply guests with directions
* Arrange transportation
* Communicate parking procedures to guests/visitors
* Assist valet team as needed in moving and/or parking guest vehicles
* Parking guest cars .
* Driving the guest with baggy .
* Escorting guest to the room .
* i can assist drop off guest any where in Dubai

Doorman, Bellman, Buggy driver & Valet Parker 

Bulgari Hotels & Resorts

* Provide excellent customer service to hotel guests
* Open doors and assist guests/visitors entering and leaving property
* Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
* Transport guest luggage to and from guest rooms and/or designated bell area
* Assist with luggage storage and retrieval
* Assist guests/visitors in and out of vehicles
* Assist guests with loading/unloading luggage
* Supply guests with directions
* Arrange transportation
* Communicate parking procedures to guests/visitors
* Assist valet team as needed in moving and/or parking guest vehicles
* Parking guest cars .
* Driving the guest with baggy .
* Escorting guest to the room  .
* i can assist drop off guest any where in Dubai .

Doorman, Bellman, Buggy driver & Valet Parker at The Bulgari Hotel, Dubai

FIVE HOTEL AND RESORT PALM JUMEIRAH DUBAI

• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure
• Maintain effective communication with all related departments to ensure smooth service delivery
• Maintain an up to date knowledge of the HOTEL and local services
• Maintain awareness of guest profile through Opera guest profile system
• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner
• Deliver morning newspapers to rooms
• Deliver guest messages and other deliveries immediately without delay in a professional manner
• Ensure concierge desk and store room is clean tidy and well organized

Bellman  ,Doorman ,Valet parking ,Buggy driver 

Nikki Beach Worldwide

On the move cordinator-Bellman Doorman Pre opening

Four Seasons Hotels and Resorts

Bellman

Emaar Hospitality Group

Doorman Armani hotel

Jumeirah Group / Jumeirah Hotels & Resorts

Doorman Burj al arab

•	Consistent patrolling in all the areas.
•	Dubai Police Academy trained & Certified
•	High Merit in Written & Verbal Exam Dubai Police Academy
•	Professionalism and Customer Care
•	Confidentiality in all aspects inside and outside in the property of duty.
•	Thorough knowledge in method of Recording and reporting.
•	Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
•	Obtains help by sounding alarms.
•	Prevents losses and damage by reporting irregularities; informing violators of policy and procedures  restraining trespassers.
•	Controls traffic by directing drivers.
•	Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
•	Maintains environment by monitoring and setting building and equipment controls.
•	Maintains organization's stability and reputation by complying with legal requirements.
•	Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
•	Contributes to team effort by accomplishing related results as needed.
•	Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.

Security Officer

•	CPR & Rescue Breathing trained
•	Ellis & Associate License
Supervising swimmers
Spotting hazards and preventing accidents
Giving advice on water safety
Controlling unruly behaviour
Water rescue
First aid including CPR

Life guard

Dream Princess Cruise Line

•	Professionalism and Customer Care
•	Confidentiality in all aspects inside and outside in the property of duty.
•	Thorough knowledge in method of Recording and reporting.
•	Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
•	Obtains help by sounding alarms.
•	Prevents losses and damage by reporting irregularities; informing violators of policy and procedures  restraining trespassers.
•	Controls traffic by directing drivers.
•	Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
•	Maintains environment by monitoring and setting building and equipment controls.
•	Maintains organization's stability and reputation by complying with legal requirements.
•	Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
•	Contributes to team effort by accomplishing related results as needed.
•	Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.

Doorman, Bellman, Buggy driver & Valet Parker at Mandarin Oriental Hotel Group

 To obtain a challenging assignment in the area of Front Office Operations with an organization of high repute to utilize my skills and experience gained over the years.
•	Practical and business focused approach to achieve organization goals coupled with interpersonal, communication, analytical & presentation skills.
•	Ability to think critically and act logically to evaluate situations, solve problems and make decisions.
•	Prioritize workload and complete tasks. Demonstrate respect for authority and organizational structure.
•	Strong interpersonal skills and a team player. Tenacious under pressure.
•	Understand and carefully follow instructions. Accept responsibility for accuracy of work. Highly competent in rendering a high quality of guest relation service
•	Self-Motivated and ready to participate in any activity that will enhance guest experience.


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The Battle

Gregory Charles

Dushko Sinadinoski

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