Long Island Rail Road

As a Manager in the Service Planning Department at Long Island Rail Road, I focused on project implementation and operational efficiency within a remote work environment. My responsibilities encompassed managing equipment schedules and spearheading key projects that significantly improved resource utilization.

➡️ Pioneered the remote implementation of the LIRR Centralized Train Scheduling System (Equipment Section), anticipated to enhance operational efficiency by 15+%

➡️ Executed an extensive remote review of equipment reserves, optimizing resources and realizing annual savings of over $500K.

➡️ Orchestrated equipment contingency plans during crises such as Hurricane Sandy and COVID-19, maintaining service reliability at 95% while working remotely.

➡️ Supervised critical equipment operations remotely, contributing to LIRR's most significant service expansion in over a century, accommodating a projected passenger increase of 41%.

➡️ Initiated virtual cross-functional meetings and knowledge exchanges, accelerating project completion by 20% and enhancing response to critical issues through improved inter-departmental communication.

Manager – Equipment Schedules & Strategies / Lead Projects Implementation – Service Planning 

As an experienced Long Island Rail Road Service Planning Department manager, I effectively led remote teams to manage equipment operations and minimize service disruptions while focusing on project implementation and efficiency.

➡️ Championed remote management of equipment operations, enhancing services for a daily passenger base 301k.

➡️ Orchestrated strategic equipment adjustments during track outages, minimizing service impact and exemplifying effective project implementation.

➡️ Directed a team of Supervisors/Equipment Schedulers remotely, fostering efficiency improvements through continuous improvement initiatives with integrated Lean practices.

➡️ Utilized forecasting techniques to anticipate passenger volume fluctuations and environmental factors, collaborating seamlessly with cross-departmental stakeholders to resolve critical equipment issues.

Manager – Equipment Schedules – Service Planning 

As a Senior Yardmaster/Equipment Coordinator at Long Island Rail Road, I led daily operations and project implementation for a large fleet while ensuring efficiency and cost-effectiveness.

➡️ Led operations for 864/866 MU and 111/119 C-3 cars, optimizing schedules to ensure maximum efficiency.

➡️ Implemented continuous improvement strategies to enhance resource allocation and rail service reliability, utilizing data analysis and forecasting.

➡️ Supervised approximately 35 remote team members across various shifts, fostering leadership in Yardmasters and supporting key personnel.

➡️ Devised alternative solutions during high-impact issues using WMDS software, demonstrating problem-solving skills in a remote setting.

➡️ Achieved $40K monthly cost reductions by streamlining resource allocation and crew scheduling during the Hurricane Sandy crisis.

Senior Yardmaster – Transportation Services

As a Yardmaster, I led daily operations, data management, and inter-agency coordination at Long Island Rail Road, focusing on efficiency and customer support in a remote setting.

➡️ Progressed from Customer Information Clerk to lead daily assembly of passenger cars across 11 yards, improving train readiness for revenue and non-revenue services.

➡️ Directed rail yard operations remotely, ensuring safety protocols while managing a dispersed team of yard workers.

➡️ Implemented efficient data tracking and reporting systems for performance records and safety certifications, resulting in prompt response during emergencies.

➡️ Liaised remotely with external agencies like Amtrak and New Jersey Transit to optimize train movements and enforce safety protocols.

➡️ Collaborated virtually with maintenance staff to address equipment needs, resolving operational issues swiftly.

Skills: Remote Leadership, Operations Management, Inter-agency Coordination, Data Management, Safety Compliance.

Yardmaster – Transportation Services 

Stanley Black & Decker, Inc.

As a Retail Specialist at Stanley Black & Decker, Inc., I excelled in leading cross-functional teams and driving sales volumes through efficient project implementation and market analysis.

➡️ Achieved the highest sales volume in the North East market, recognized with the 2006 Retail Excellence Award.

➡️ Led cross-functional teams to enhance productivity and efficiency in retail operations.

➡️ Utilized data research for effective project implementation and trend forecasting.

➡️ Provided coaching to team members to enhance their performance in a fast-paced retail environment.

Retail Sales Specialist – North East Market

🚀 A Single Moment Changed My Life Forever…



Losing my father at 47 taught me something powerful:
Systemic inefficiencies aren't barriers—they're invitations to innovate.

Growing up in resource-constrained environments, I saw firsthand how infrastructure gaps limit human potential. Today, I turn those gaps into mobility systems that perform under pressure.

I design calm in the middle of chaos.
Whether it's 80,000 fans moving through a FIFA stadium district or a snowstorm threatening critical rail ops, I help teams build systems that don't blink when the pressure hits.

For nearly 19 years, I've led operations across crisis-tested rail corridors and mega-event environments—managing transit, crowd flow, and contingency strategies that keep people moving when it matters most.

🔭 My current focus:
🏟️ Smarter fan mobility for FIFA 2026
🧠 Data-powered crowd flow strategies
⚡ Transit ops built for real-world disruption
🌎 Cross-border travel intelligence for mega-events

Backed by certifications in PMP, Lean Six Sigma Black Belt, and Agile, I merge precision planning with agile leadership. Whether it's a hurricane response, a multi-country stadium simulation, or a fan-first sponsor strategy, I deliver under fire.

Because when the stakes rise, only one question matters:
Can your system move under pressure?

📌 Let's connect if you're working on:
• FIFA 2026 city logistics
• Crisis simulation & urban risk audits
• Fan-first operations & crowd intelligence
• Smart city transit readiness

📬 DM me anytime
📍 NYC-based | Global impact | Quietly building smarter movement systems

Gregory Charles

Pace® Life Sciences

QA Specialist

Cenmed Enterprises

Lead the strategic planning, development, and execution of a comprehensive enterprise Quality Management System (QMS), ensuring full alignment with regulatory requirements and industry standards.

Champion the implementation of quality policies, methodologies, and business processes across all organizational functions, driving a culture of compliance, continuous improvement, and operational excellence.

Collaborate with cross-functional teams to embed quality principles into daily operations, ensuring consistent adherence to best practices and the proactive identification of opportunities for process optimization and risk mitigation.

Implemented detailed process mapping for product, assembly development and QMS workflows, clearly defining roles, responsibilities, and control points to maintain regulatory compliance and enhance audit readiness.

Develop and implement comprehensive regulatory strategies that encompass ISO 14001, ISO 27001, ISO 45001, and ISO 17025 standards.

Quality and Sustainability Manager

Drive a culture of continuous improvement by identifying opportunities for enhancement and implementing initiatives that align with quality objectives and organizational goals.

Provide guidance and proactively ensure compliance with all applicable internal, domestic, and international quality regulations, including US 21 CFR 820 (QSR), EU MDR, ISO 13485, and 14971.

Evaluate functional strengths and developmental areas in the QMS, focusing on continuous improvement and organizational agility.

Spearhead sustainable product development initiatives, incorporating cutting-edge materials research and compliance with industry standards such as ASTM F1670, F1671, and F903.

Conduct ESG assessments and analytics, including emissions calculations (e.g., GHG), data collection, due diligence questionnaires, progress tracking, and reporting.

Establish and maintain ESG reporting and communication strategies, serving as the primary contact for ESG-related inquiries from customers and vendors.

Quality and Sustainability Analyst

Prime Wholesalers LLC

Boutique Biodegradable Plastics Manufacturing
Hydroponic Fertilizer Formulation and Sale

Prime Wholesalers sources high quality pet and plant goods and passes the savings on to you!

Check us out on Instagram @Prime.Wholesalers

Founder

DIYA CARE INC

Ensure the coordination of claim activities and designated agencies, and the timely reimbursement of receivables.

Identify any issues or trends and bring them to the attention of management.

Research, resolve, and prepare claims that have not passed the payer edits daily. Determine and initiate action to resolve rejected invoices.

Assures re-billings and/or adjustments are processed appropriately and timely.

Clear payment variances, resolving differences, and initiating corrective action.

Accounts Receivable Manager

RUCDR Infinite Biologics

Led site-wide Computer System Validation (CSV) to ensure compliance with FDA Title 21 CFR Part 11 and GxP requirements.

Familiar with FDA GxPs, 21 CFR Parts 11, 58, 210, 211, 600, 606, 801, 803, 820, 1270, and 1271, CLIA, CAP, HIPAA, EMA, MHRA, ICH, Eudralex, PIC/s, and WHO.

Assessed Analytical Equipment (AE) and automated robotics against GxP, data integrity, and Part 11 compliance.

Proficient in GAMP 5 risk-based methodology and V model artifacts, including URS/FRS/DS, RTMs, IQ/OQ/PQ Protocols, and Validation Summary Reports.

Assisted in method validation and SAT for PE Cell Explorer G3 Workstation.

Analyzed CSV and VMP SOPs for compliance with Part 11 and SDLC best practices.

Trained and mentored co-workers in Spreadsheet Validation, Part 11, and GAMP 5 methodology.

QA Laboratory Technician

Min Patel Consulting

Managed small retail client accounts by providing IT and business solutions to solve needs and exceed expectations

Evaluated, designed and implemented advertising and marketing plans to expand client reach while increasing profits

Assessed and expanded Point of Sale (POS) system, generated gross inventory value metrics to provide strategic insights

Reviewed and resolved formula errors on various business operation spreadsheets, prevented legal and financial repercussions

IT Business Consultant

IT View, Inc

Client: LA Care

Created and completed over 900 detailed test cases for Agile File Transfer Protocol (FTP) and Key Performance Indicator (KPI) Report projects, recommended by IT manager for contract to full time conversion after only 2 months

Tested Extract, Transform and Load (ETL) test cases for Enterprise Data Warehouse (EDW) project, resulted in increased experience of business rules, strategies and data mart concepts

Managed multiple projects simultaneously as the only QA resource, prepared test plans and provided daily/weekly status reports, resulted in heightened communication, time management and leadership skills

Conceptualized and executed SQL queries in Oracle, assured back end database and flat file data integrity

QA Engineer

Synchronisys, Inc

Client: Associated Bank

Documented, analyzed and resolved over 300 valid defects using HP QC/ALM 11 when testing Loan Origination System (LOS) Re-Implementation project, identified the most bugs on the team by over 100 deviations in 3 months

Developed and executed over 500 test cases related to Interfaces (CBC/Innovative Credit, Desktop Underwriter (DU), Early Check, FEMA Flood, Interthinx FraudGuard and PredProtect), Loan Eligibility, Change Controls, Hot Fix Items, Disclosure Documents, Home Mortgage Disclosure Act (HMDA) Reporting, Adaptive Configuration Efficiency (ACE) Action Items, Secondary Pricing Adjustments, Special Feature Codes, Audit Logs, Authorized User Access and Security, Web Portals, Field Auditing, Custom System Tasking and Business Workflows for configured Commercial Off the Shelf (COTS) Accenture Mortgage Cadence (AMC) – Enterprise Lending Center (ELC) system, streamlined ticket resolution by 15 percent and complimented by managers for comprehensive defect reports

Performed User Acceptance Testing (UAT), End to End (E2E), Regression, Smoke, Ad-hoc, Usability and System Integration Testing (SIT) for ELC, resulted in versatile and thorough test strategy skills

Supported the Know Before You Owe (KBYO) and Know Your Customer (KYC) projects remotely using Citrix Receiver with minimal supervision, originated over 700 loans and trained coworkers by initiating knowledge transfers (KT) in person and through WebEx and GoToMeeting

QA Analyst

Quality Engineer (QE) with over a decade of expertise in testing databases, web-based, and client/server applications while ensuring compliance with Quality Management System (QMS) standards including ISO 9001, ISO 13485, and 21 CFR 820 Quality System Regulation (QSR).

Proficient in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Business Intelligence (BI), and Computer System Validation (CSV) and Assurance (CSA). Understanding of Corporate Social Responsibility (CSR) and Environmental, Social, and Governance (ESG) strategies.

Proven track record in highly regulated industries such as lending, healthcare, and life sciences, driving continuous improvement and operational excellence.

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The Battle

Gregory Charles

Minesh P.

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