Long Island Rail Road

As a Manager in the Service Planning Department at Long Island Rail Road, I focused on project implementation and operational efficiency within a remote work environment. My responsibilities encompassed managing equipment schedules and spearheading key projects that significantly improved resource utilization.

➡️ Pioneered the remote implementation of the LIRR Centralized Train Scheduling System (Equipment Section), anticipated to enhance operational efficiency by 15+%

➡️ Executed an extensive remote review of equipment reserves, optimizing resources and realizing annual savings of over $500K.

➡️ Orchestrated equipment contingency plans during crises such as Hurricane Sandy and COVID-19, maintaining service reliability at 95% while working remotely.

➡️ Supervised critical equipment operations remotely, contributing to LIRR's most significant service expansion in over a century, accommodating a projected passenger increase of 41%.

➡️ Initiated virtual cross-functional meetings and knowledge exchanges, accelerating project completion by 20% and enhancing response to critical issues through improved inter-departmental communication.

Manager – Equipment Schedules & Strategies / Lead Projects Implementation – Service Planning 

As an experienced Long Island Rail Road Service Planning Department manager, I effectively led remote teams to manage equipment operations and minimize service disruptions while focusing on project implementation and efficiency.

➡️ Championed remote management of equipment operations, enhancing services for a daily passenger base 301k.

➡️ Orchestrated strategic equipment adjustments during track outages, minimizing service impact and exemplifying effective project implementation.

➡️ Directed a team of Supervisors/Equipment Schedulers remotely, fostering efficiency improvements through continuous improvement initiatives with integrated Lean practices.

➡️ Utilized forecasting techniques to anticipate passenger volume fluctuations and environmental factors, collaborating seamlessly with cross-departmental stakeholders to resolve critical equipment issues.

Manager – Equipment Schedules – Service Planning 

As a Senior Yardmaster/Equipment Coordinator at Long Island Rail Road, I led daily operations and project implementation for a large fleet while ensuring efficiency and cost-effectiveness.

➡️ Led operations for 864/866 MU and 111/119 C-3 cars, optimizing schedules to ensure maximum efficiency.

➡️ Implemented continuous improvement strategies to enhance resource allocation and rail service reliability, utilizing data analysis and forecasting.

➡️ Supervised approximately 35 remote team members across various shifts, fostering leadership in Yardmasters and supporting key personnel.

➡️ Devised alternative solutions during high-impact issues using WMDS software, demonstrating problem-solving skills in a remote setting.

➡️ Achieved $40K monthly cost reductions by streamlining resource allocation and crew scheduling during the Hurricane Sandy crisis.

Senior Yardmaster – Transportation Services

As a Yardmaster, I led daily operations, data management, and inter-agency coordination at Long Island Rail Road, focusing on efficiency and customer support in a remote setting.

➡️ Progressed from Customer Information Clerk to lead daily assembly of passenger cars across 11 yards, improving train readiness for revenue and non-revenue services.

➡️ Directed rail yard operations remotely, ensuring safety protocols while managing a dispersed team of yard workers.

➡️ Implemented efficient data tracking and reporting systems for performance records and safety certifications, resulting in prompt response during emergencies.

➡️ Liaised remotely with external agencies like Amtrak and New Jersey Transit to optimize train movements and enforce safety protocols.

➡️ Collaborated virtually with maintenance staff to address equipment needs, resolving operational issues swiftly.

Skills: Remote Leadership, Operations Management, Inter-agency Coordination, Data Management, Safety Compliance.

Yardmaster – Transportation Services 

Stanley Black & Decker, Inc.

As a Retail Specialist at Stanley Black & Decker, Inc., I excelled in leading cross-functional teams and driving sales volumes through efficient project implementation and market analysis.

➡️ Achieved the highest sales volume in the North East market, recognized with the 2006 Retail Excellence Award.

➡️ Led cross-functional teams to enhance productivity and efficiency in retail operations.

➡️ Utilized data research for effective project implementation and trend forecasting.

➡️ Provided coaching to team members to enhance their performance in a fast-paced retail environment.

Retail Sales Specialist – North East Market

🚀 A Single Moment Changed My Life Forever…



Losing my father at 47 taught me something powerful:
Systemic inefficiencies aren't barriers—they're invitations to innovate.

Growing up in resource-constrained environments, I saw firsthand how infrastructure gaps limit human potential. Today, I turn those gaps into mobility systems that perform under pressure.

I design calm in the middle of chaos.
Whether it's 80,000 fans moving through a FIFA stadium district or a snowstorm threatening critical rail ops, I help teams build systems that don't blink when the pressure hits.

For nearly 19 years, I've led operations across crisis-tested rail corridors and mega-event environments—managing transit, crowd flow, and contingency strategies that keep people moving when it matters most.

🔭 My current focus:
🏟️ Smarter fan mobility for FIFA 2026
🧠 Data-powered crowd flow strategies
⚡ Transit ops built for real-world disruption
🌎 Cross-border travel intelligence for mega-events

Backed by certifications in PMP, Lean Six Sigma Black Belt, and Agile, I merge precision planning with agile leadership. Whether it's a hurricane response, a multi-country stadium simulation, or a fan-first sponsor strategy, I deliver under fire.

Because when the stakes rise, only one question matters:
Can your system move under pressure?

📌 Let's connect if you're working on:
• FIFA 2026 city logistics
• Crisis simulation & urban risk audits
• Fan-first operations & crowd intelligence
• Smart city transit readiness

📬 DM me anytime
📍 NYC-based | Global impact | Quietly building smarter movement systems

taplio

The Battle

Gregory Charles

Nilkamal (Santosh) Verma

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?