Long Island Rail Road

As a Manager in the Service Planning Department at Long Island Rail Road, I focused on project implementation and operational efficiency within a remote work environment. My responsibilities encompassed managing equipment schedules and spearheading key projects that significantly improved resource utilization.

➡️ Pioneered the remote implementation of the LIRR Centralized Train Scheduling System (Equipment Section), anticipated to enhance operational efficiency by 15+%

➡️ Executed an extensive remote review of equipment reserves, optimizing resources and realizing annual savings of over $500K.

➡️ Orchestrated equipment contingency plans during crises such as Hurricane Sandy and COVID-19, maintaining service reliability at 95% while working remotely.

➡️ Supervised critical equipment operations remotely, contributing to LIRR's most significant service expansion in over a century, accommodating a projected passenger increase of 41%.

➡️ Initiated virtual cross-functional meetings and knowledge exchanges, accelerating project completion by 20% and enhancing response to critical issues through improved inter-departmental communication.

Manager – Equipment Schedules & Strategies / Lead Projects Implementation – Service Planning 

As an experienced Long Island Rail Road Service Planning Department manager, I effectively led remote teams to manage equipment operations and minimize service disruptions while focusing on project implementation and efficiency.

➡️ Championed remote management of equipment operations, enhancing services for a daily passenger base 301k.

➡️ Orchestrated strategic equipment adjustments during track outages, minimizing service impact and exemplifying effective project implementation.

➡️ Directed a team of Supervisors/Equipment Schedulers remotely, fostering efficiency improvements through continuous improvement initiatives with integrated Lean practices.

➡️ Utilized forecasting techniques to anticipate passenger volume fluctuations and environmental factors, collaborating seamlessly with cross-departmental stakeholders to resolve critical equipment issues.

Manager – Equipment Schedules – Service Planning 

As a Senior Yardmaster/Equipment Coordinator at Long Island Rail Road, I led daily operations and project implementation for a large fleet while ensuring efficiency and cost-effectiveness.

➡️ Led operations for 864/866 MU and 111/119 C-3 cars, optimizing schedules to ensure maximum efficiency.

➡️ Implemented continuous improvement strategies to enhance resource allocation and rail service reliability, utilizing data analysis and forecasting.

➡️ Supervised approximately 35 remote team members across various shifts, fostering leadership in Yardmasters and supporting key personnel.

➡️ Devised alternative solutions during high-impact issues using WMDS software, demonstrating problem-solving skills in a remote setting.

➡️ Achieved $40K monthly cost reductions by streamlining resource allocation and crew scheduling during the Hurricane Sandy crisis.

Senior Yardmaster – Transportation Services

As a Yardmaster, I led daily operations, data management, and inter-agency coordination at Long Island Rail Road, focusing on efficiency and customer support in a remote setting.

➡️ Progressed from Customer Information Clerk to lead daily assembly of passenger cars across 11 yards, improving train readiness for revenue and non-revenue services.

➡️ Directed rail yard operations remotely, ensuring safety protocols while managing a dispersed team of yard workers.

➡️ Implemented efficient data tracking and reporting systems for performance records and safety certifications, resulting in prompt response during emergencies.

➡️ Liaised remotely with external agencies like Amtrak and New Jersey Transit to optimize train movements and enforce safety protocols.

➡️ Collaborated virtually with maintenance staff to address equipment needs, resolving operational issues swiftly.

Skills: Remote Leadership, Operations Management, Inter-agency Coordination, Data Management, Safety Compliance.

Yardmaster – Transportation Services 

Stanley Black & Decker, Inc.

As a Retail Specialist at Stanley Black & Decker, Inc., I excelled in leading cross-functional teams and driving sales volumes through efficient project implementation and market analysis.

➡️ Achieved the highest sales volume in the North East market, recognized with the 2006 Retail Excellence Award.

➡️ Led cross-functional teams to enhance productivity and efficiency in retail operations.

➡️ Utilized data research for effective project implementation and trend forecasting.

➡️ Provided coaching to team members to enhance their performance in a fast-paced retail environment.

Retail Sales Specialist – North East Market

🚀 A Single Moment Changed My Life Forever…



Losing my father at 47 taught me something powerful:
Systemic inefficiencies aren't barriers—they're invitations to innovate.

Growing up in resource-constrained environments, I saw firsthand how infrastructure gaps limit human potential. Today, I turn those gaps into mobility systems that perform under pressure.

I design calm in the middle of chaos.
Whether it's 80,000 fans moving through a FIFA stadium district or a snowstorm threatening critical rail ops, I help teams build systems that don't blink when the pressure hits.

For nearly 19 years, I've led operations across crisis-tested rail corridors and mega-event environments—managing transit, crowd flow, and contingency strategies that keep people moving when it matters most.

🔭 My current focus:
🏟️ Smarter fan mobility for FIFA 2026
🧠 Data-powered crowd flow strategies
⚡ Transit ops built for real-world disruption
🌎 Cross-border travel intelligence for mega-events

Backed by certifications in PMP, Lean Six Sigma Black Belt, and Agile, I merge precision planning with agile leadership. Whether it's a hurricane response, a multi-country stadium simulation, or a fan-first sponsor strategy, I deliver under fire.

Because when the stakes rise, only one question matters:
Can your system move under pressure?

📌 Let's connect if you're working on:
• FIFA 2026 city logistics
• Crisis simulation & urban risk audits
• Fan-first operations & crowd intelligence
• Smart city transit readiness

📬 DM me anytime
📍 NYC-based | Global impact | Quietly building smarter movement systems

Gregory Charles

Partnium Services

Partnium Services provides on-demand, customized solutions that help your business stay efficient, productive, and focused on growth. We provide:
✔ Bespoke services tailored to your needs
✔ Experienced professionals ready to support you
✔ Flexible, cost-effective, and results-driven solutions

Whether you need support with strategy, operations, HR, marketing, user experience, or a trusted C-suite partner, we provide the right solution for your business. If you or your company need extra hands or strategic insight, I’d love to explore how we can help!

Co-Founder

Raquel Horta - Coaching & Consulting

With a career spanning consulting, project and program management, and strategic leadership roles, I’ve led high-stakes programs with hundreds of stakeholders, advised executives, and driven organizational change. I know what it takes to thrive in project leadership - not just because I’ve studied it, but because I’ve lived it.

My coaching program provides a structured yet flexible approach to mastering Power Skills. Through personalized coaching, practical strategies, and mindset shifts, I help project managers:
✅ Solve complex problems with confidence
✅ Master stakeholder communication to gain influence
✅ Develop strategic thinking to drive long-term success
✅ Lead with impact and inspire their teams
✅ Cultivate a growth mindset for continuous career progression

Coach |  Mentor |  Consultant

Empowerment Plus

I'm part of the Board of Trustees and Chair of the HR & Remuneration committee.

NED Board member

Camunda

Chief of Staff

Zendesk

Director, Strategy & Operations | Chief of Staff

Senior Program Manager

Smartbox Group

Senior Project Manager

Accenture

Working in the Bank of Ireland - Digital Channels.

Business & Systems Integration Manager

Elavon, Inc.

Project Manager

Timestamp

OutSystems Business Area Manager and simultaneously Project Manager.  As a coordinator, responsible of a 15 people team and projects in several Government Institutes and private companies. Pre-sales, gather requirements and define the scope of the project. Develop a plan and schedule, with well-defined milestones and risks. Find resources, manage resource allocation for projects. Project Manager using PMP, RUP and Agile methodologies and technologies as Oracle (Oracle Forms, Oracle Reports and Oracle Application Express), .NET and OutSystems. Analysis and use cases documentation (UML)

Principal Consultant (Head of Business Unit / Project Manager / Business Analyst)

Novabase

Analysis, design and planning using MS Project, Power Designer, Oracle Forms, Oracle Reports, Oracle Database, PHP, HTML and JavaScript. Responsible for the complete data fusion and migration of a big Government Institute.

Consultant (Project Manager / Business Analyst / Developer)

Problem-solving is what I love most about my job. The more challenging a project is, the more excited I get. 

As my husband says, I was born to be a planner. So, it's no wonder I've found my passion in project and program management and dedicated my career to it.

My technical and engineering background has given me valuable experience in development, business analysis, operations, strategy, and project and program management. Working with dozens of companies has taught me the ins and outs a project or program manager needs in their arsenal to deliver the result. 
 
Now, it's my turn to share the knowledge I've accumulated over the years and help simplify project and program management. My goal is to help project and program managers "declutter" their processes, cultivate the right mindset to conquer their challenges, and excel even in the face of the most complex projects. I want to empower you to develop your unique strategic style and navigate any situation with confidence and success. 

What sets me apart from other coaches is my 25+ years of experience in various roles and my human-centric and straightforward coaching approach, which is all about guiding you how to think like a strategist. The right mindset will help you adapt to any situation and result in successful project outcomes while maintaining a work-life balance.

If you're a project or program manager tired of the continuous struggle and looking for a coach who knows exactly what you're going through, I'd love to chat about how I can support you toward achieving your goals.

DM me to book your discovery call and become the confident and efficient project leader your team deserves.

taplio

The Battle

Gregory Charles

Raquel Horta

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?