Konvo AI

Building the first Conversational AI for eCommerce that proactively assists, converts and reactivates.

Co-Founder & CEO

charles

Expansion Lead

Founder's Associate

McKinsey & Company

Business Analyst

Lánzame Capital SL

Investors in startups such as Kantox, 21Buttons or Verse.

Venture Analyst

Pompeu Investment Club

Student-managed fund providing free of charge education, career advice and double-digit returns.
Winners of the National Investment League (LCBU) 2016-2017.

President

Senior Analyst

Automated Support and Marketing for your eCommerce | Co-Founder @Hoola

I’ve spent the last 6 years in the DTC space.

→ Built an eCommerce store
→ Started an online undergrad academy
→ Helped enterprises act more like digital native brands at McKinsey
→ Lead expansion for a MarTech startup

1 thing I’ve learned in this process: the DTC world is shifting. 

Acquisition is becoming more expensive and retargeting is less effective. The ( CAC : LTV ) conversation needs to shift accordingly. 

The only way to keep a healthy growth as you pour money into CAC is to increase LTV.

The best way to increase LTV is direct marketing.

Email + WhatsApp = $$$

Now I share everything I’m learning to help brands grow their revenue the smart way.

→ Taking control of their distribution.
→ Owning their audience.
→ Making money.

If you want to learn everything I know about growing your DTC Brand:

FOLLOW ME ON LINKEDIN
I share everything I’ve learned in daily actionable tips.

Guillem Oliva de Fuenmayor

For those who do not know me, I am an extremely competitive person.

First it was sports.
By age 16 I had spent the previous 10 years training 40h weeks. I competed internationally in two sports and run Ironmans for fun.

Then it was studies.
I always hated school, but my sister was the "brains" of the family and I hated ranking below her. So I ended up top 0.1% all my life.

Now it is business.

And last week my sales team said: "This LinkedIn thing seems to work, why don’t we all start posting?" 

My first thought... no chance.

BUT then they used the magic words:

"Let's compete and see who gets more traction"

So here we are now.

The game is ON 🫡

P.S. Ignasi, ja no cal que esperis ;)

Conversational AI for eCommerce | Co-Founder @Konvo

A todos los eCommerce que lleváis días de 24h para que Black Friday sea un éxito...

Friendly reminder, ¡ya casi lo tenemos! 

Y a Aya, Alex, Ezequiel, Noaman, Ignacio y Scott, GRACIAS por el compromiso. Acabar a media noche con vosotros no duele tanto 🙌

What LLM speaks the best Catalan?
We finally have the answer.

🎖️ OpenAI03 is leading with a Catalan grammar accuracy of 0.997, it is basically native.

Why does this matter?

Because these micro-optimizations are what take your AI Agent from “meh…” to “holy sh*t, this feels like a real human.”

And for us, it reflects one of my favorite parts of our culture at Konvo: going beyond what’s expected.

Yesterday, our CSMs flagged that some customers felt their AI Agents didn’t sound as strong in certain languages.

So Gerard dug in, built a full benchmark across models and now we know:

👉 OpenAI03 is the top model for Catalan.
(also very slow..)

--
P.S. If you’re curious, Gery published the full benchmark for anyone to explore. Link below 👇

li_at

JSESSIONID

Talks about #business, #ecommerce, #dtcmarketing, #productivity, and #directmarketing

Berlin-based Full Stack Engineer, making the best conversational AI for e-commerces

Noaman Ilyas

A few weeks ago we went to the eShow.
Today someone got XMas early... 🎅

Most companies show up and hope for the best. But we are not like most companies. We like to compete.
 
🎮 Enter the eShow Games:
- The challenge: Book the most demos
- Grand prize at stake... The brand-new iPhone 17 🔥

And the team exploded.

Everyone worked super hard all day.
Booked 53 qualified demos in 36h. 
And we've closed >20% already. 

But Ignasi took it to a different level...  

He booked 20 demos 🤯

He snuck into talks to scout leads.
Went to other booths to "steal" prospects.
He even booked 2 at the Shopify party at 3am.

But here's the thing.
He just changed his iPhone. 
But he does love motorbikes.

So this we got creative 👇

Well deserved Ignasi! 🏍️💨

P.S. Yes, that is an actual photo of him booking a demo at 3am. LEGEND.

Inbox OS

We help 7–9 figure ecom brands grow profitability without touching ad spend. Customer acquisition is expensive, which makes retention your biggest unlock. That’s how you build a business that compounds.

At Inbox OS, we build the retention systems and flywheels that keep you top of mind, in the inbox, and driving repeat revenue.

Mede-oprichter

As a freelance online marketeer, I'm helping ecommerce companies improve their sales through paid acquisition and retention strategies. I specialize myself in helping DTC companies achieve a 25-35% of extra revenue through targeted email and sms marketing.

Performance Marketeer with a focus on E-mail marketing

CARAMBA! | Next Level Marketing

Online Marketeer

TEAM 20/60

Market Research Analyst

During my time at TNW I worked in the TNW X (now TNW Programs) team to help aggregate data from European startups for the Tech Cities of the Future report together with the FDI Intelligence. 

After that I was working in a project where the goal was to find the most novel and best fitting solution in the olfactory space for a corporate client.

In March 2019 the Financial Times acquired a majority stake in TNW.

Startup Scout & Research

Ucademy

Board Member of Non-Profit Foundation

Instituto eCenter

Marketing

The Westin Dragonara Resort

Food Service

Freelance Email Marketeer | Klaviyo Silver Expert | Helping DTC brands achieve extra revenue through Email

I didn’t set out to become an email retention expert.

Back when I was still studying, I built 2 small ecom brands - selling through Amazon, Shopify, Bol.com across the US, Germany and the Netherlands.

At the time, I tried outsourcing Klaviyo to someone else.
But what I got back didn’t make sense.

So I opened it up, started testing flows myself… and got obsessed.

Fast-forward through a failed inventory run during COVID, a degree in business economics, and a full-time agency role - and I realised something:

If you want to become good at something. You have to dial in.

For me I know brands were sleeping on Klaviyo. And they did not understand that to win long-term in DTC, retention isn’t optional. It’s infrastructure.

Since then, I’ve helped some of the fastest-growing DTC brands in Europe and the US unlock higher LTV, create better customer experiences, and drive consistent repeat purchases.

Not short-term hacks. Not just “email campaigns.”
Real retention systems. Built to scale. Made to last.

Brands like Cloudpillo, EADEM, MACHETE, HBM Machines, Upfront, Polarwise, and more.

I work with a team of specialists:
 → Dedicated email copywriters
 → Dedicated email designers
 → And a backend that ensures we manage your entire retention setup

Because the best results don’t come from one-off projects.
They come when you trust someone to own the system end to end.

You don’t just build retention with flows.
You build it with trust. Relevance. And repetition.

And the only way to make that work is to go deep enough to truly connect with your audience.

And when you go that deep, you can’t just own the emails.

You have to own the whole system.

If your brand is scaling and your retention still feels like an afterthought, let’s talk.

taplio

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Guillem Oliva de Fuenmayor

Luc de Bruin

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taplio

The Battle

Guillem Oliva de Fuenmayor

Luc de Bruin

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Guillem Oliva de Fuenmayor's LinkedIn Performance

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