Crane ChemPharma & Energy

I manage lifecycle product marketing and communications that position new products to successfully launch, generate profitable sales revenue, and capture market share. I elevate customer experience by devising market-driven strategies and creating compelling collateral backed by research and analysis.

Regional Business Line Manager — Product Marketing | Led Integrated Campaigns to Launch New Products

Shlok's Shlok

I orchestrated digital and media advertising campaigns that elevated brand awareness, drove product sales, and engaged millions of people with major global brands.

Influencer Marketing Leader | Engaged Audiences of 2M+ People for More than 20 Global Brands

FedEx

MBA Intern — Marketing & Communications | Created for ELT Social Media Growth Plan Approved by CEO

Halo + Cleaver

MBA Student Consultant — Product & Marketing Strategy | Boosted Value Proposition via GTM Strategies

Packsize

MBA Student Consultant — Go-To-Market Strategy | Co-Built Strategic Roadmap for Global Brand Growth

HighRadius

 Techno-Functional Consultant | Built B2B SaaS Cloud-AI Invoice & Payments Solution that Enhanced UX

Cognizant

Associate | Engineered Support System that Improved SLA Compliance & Cut Cost for Fortune 100 Client

I engage and influence through data-driven storytelling. I create and execute the vision for meaningful content that resonates with target markets, attracts technical professionals, and elevates customer experience.

My expertise includes: Brand & Product Storytelling | Content Marketing | Marketing Communications | Go-to-Market (GTM) Strategy | Integrated Campaign Management | New Product Launch | Brand Messaging & Positioning | Influencer Marketing | Social Media Marketing | Brand Management | SEO & SEM | Customer Experience | M&A Integration | Product Management  | Product Marketing

As a consumer-centric, highly collaborative marketer, I:
✔ Created viral social media content that garnered 300M+ organic impressions and advertising engagements with global brands such as Amazon, Disney, and HSBC.
✔ Launched 5 new marketing communication channels at Crane Co., expanding brand reach and engagement.
✔ Selected as one of 25 employees out of 11K to participate in Crane Co.’s leadership development program. 

Known for my agility and exemplary work ethic, I pivot quickly to address customers’ evolving needs and position brands to captivate audiences in competitive market landscapes.

Shlok Gupta

Tech Mahindra

Working as Consultant for Retail and Consumer Good Vertical, I take care of the Americas (North America, Canada and Latin America) for new business development and expanding existing accounts as a support function to on-site sales team.
My responsibilities include :
- Expansion of Tech Mahindra footprint in the current accounts
-Exploring new logos with the hunters and preparing pro-active or reactive pitches
-Executing marketing activities to ensure lead generation 
-Solutioning and Domain guidance to tackle existing and new business requirements 
- Strategizing and managing RFI submissions from leading Analyst firms (Microsoft,Gartner, Forrester, ISG, etc.) for Tech Mahindra RCG-VBU in alliance with Large Deal Team, Global Pre-sales, Delivery and Marketing teams.
- Enhancing solutions portfolio by expanding the partner ecosystem through mergers, acquisitions or partnerships (Joint GTM)
- Creating and managing an internal knowledge repository for the internal financial information 
- Expanding the global outreach of business solutions and partners by organising knowledge sharing sessions internally
-Supporting marketing team with various events like NRF, OCW, Gartner Symposium, SAPphire, etc

Senior Business Consultant - North America, LATAM & Canada

HomeLane

Worked as Sr. Delivery Manager for Bangalore and Mysore business outlets/experience centres

Customer Servicing - Design: Manage design process to ensure customers get a timely, consistent and high-quality experience with a talented team of design partners and design managers.
Production: Coordinate with the central production team to ensure on-time dispatch and delivery of products, in adherence with HomeLane's quality standards
Installation: Manage simultaneous installations across the city/region by working the HomeLane Project Managers and HomeLane Square Installation Teams.
Vendor Management: Manage deliverables of external vendors (e.g., wall painting, wallpaper, loose furniture, false ceiling etc) that are customer commitments from
HomeLane
Customer Expectation Setting &
Communication
Pre-empt issues and ensure - actuals - are in line with - planned.
Take responsibility for communicating the bad news first and proactively, to the customer. - Setting the right communication framework amongst all stakeholders and the customer (what must be communicated when, and by whom)
Lead & Develop Team: Coach Design
Managers, Design Relationship Managers, Project Managers, Quality Control Executives, Installation Partners and other vendors so that the unit delivers strongly each time, every time
Adherence to process: Ensure that each project is executed as per the process set by the organization Key Performance Indicators (not exhaustive)
Customer Net Promoter Score
Ensuring the best NPS across country post project completion

Senior Delivery Manager

Hidesign

Operations Manager

Accutronics Inc.

Handling the North India(Haryana,Punjab,Himachal & Parts of Delhi NCR) for leading supply chain provider of Voltas,Lg,Whirlpool,Mitsubishi Heavy.
Establishing new business channels and handling the retail operations for the company.

Founder/Retail Operations Manager

Landmark Group

Operations manager for Home Centre.Handled 150,000 sq ft of retail space in KSA (Kingdom Of Saudi Arabia).Achieved highest growth YoY in Sales and ATV.Awarded best showroom in Saudi consecutively for two quarters.

Area Operations Manager

Store Manager for HomeCentre,Mall of the Emirates,88,000 square feet homeware and furniture store catering to all traditional, transitional and modern furniture needs and home accessories like de'cor, beddings,kitchen, gallery,  bath and laundry needs , etc.Total of this 18 departments under one roof. 
Handled 75+ staff as store manager.
As a store manager, following are the responsibilities:
1) Standards up keeping
2) Inventory optimization
3) Visual Merchandising
4) Store Operations
5) P & L maintainence
6) Exceptional Customer Service
7) Human resources

Store Manager

Aditya Birla Retail Limited

Locational and Demographic Analysis for New Sites to open " more." supermarkets in Ambala and Panchkula districts of Haryana

Business Development Intern

On Job Trainee at more. supermarket , Vikaspuri , New Delhi.
Project on studying private labels of more.

On Job Trainee

I'm an IT plus retail domain specialist with ten plus years of detailed experience in front end and back end retail, supply chain, omni channel, interiors, turnkey projects & marketplace providing solution expertise in these areas for Legacy Modernization, Digital Supply Chain, Customer Experience, Sustainability, Store Operations, D2C, Cloud and Analytics.

I currently work as a Senior Retail Consultant for Tech Mahindra handling Americas ( North America, South America and Canada)
My KRAs include providing solutions to the existing clients and hunt for new logos in the areas of :
Retail Operations
Store Design/Operations
Supply Chain
Warehouse Management Systems
Inventory Optimization
Customer Loyalty
Sustainability 
Omni-Channel and E-Commerce Strategy
Digital Marketing 
Customer Engagement, etc

I also support the new transactions by actively engaging in RFPs, RFIs and Content designing.

As of date I handle an extensive portfolio valued approx US $ 200Mn annually (ACV)

Prior to this I took care of business unit delivery operations for HomeLane -Bangalore & Mysore.
I possess one year of experience with Hidesign as General Manager - Retail Operations,Casablanca and three years of experience in middle east with Landmark Group as Store Operations Manager, five years with Accutronix Tech Solutions as Founder & Retail Operations Manager along with one year on the job training at Aditya Birla more supermarkets identifying potential business sites for new stores ( Demographic Analysis)

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Shlok Gupta

Rishabh Batra

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