For more than 16 years, my work has centered on one mission: helping professionals communicate with clarity, connect with confidence, and lead with presence. 

I began my journey with a deep interest in psychology and human behavior, and over time built a leadership ecosystem that empowers individuals to rise in their careers through stronger communication intelligence and inner awareness. 

My background includes a Doctorate in Psychotherapy & Counseling, certification from the American Psychological Association, and Neuro-Linguistic Programming training to help in establishing the foundations that guide the science-based, practical approach I use with leaders today.

I work with senior and mid-level professionals who want more than technical success and are looking to be the influence, respect, and a voice that is recognized in high-stakes environments. Through my signature Zenith Communication Intelligence framework, I help them move past hesitation and into confident leadership by strengthening presence, decision-making clarity, and interpersonal dynamics. 

My work combines emotional intelligence, psychology, and real-world leadership behavior, enabling clients to not only speak well but to lead with intention and authenticity.

My career highlights include:

 • Coaching and mentoring more than 20,500 individuals globally, equipping them with stronger communication, leadership, and relational skills.
 • Building the Zenith School of Leadership which is rooted in the 5 Inner Intelligence Framework with a vision to help professionals elevate self-awareness, emotional intelligence, and influence.
 • Supporting senior professionals in mastering executive presence, handling high-pressure conversations, and strengthening credibility inside their organizations.

If you are someone who believes you are ready to create a bigger influence and strengthen your Communication Intelligence to lead with greater clarity and authority, I am just a message away.

Gurleen Kaur

B.E. (Hons.), Electronics and Communication
Lean Six Sigma Black Belt, ISO9001:2008

Senior Professional with vast experience in Customer support/service, Quality, Business process excellence and Compliance and Controls

Specialties: Process Excellence / Business Excellence
Process Improvement - Six Sigma / LEAN / TOC
Customer Service operation, CRM
C- Sat / Net Promoter Score improvement
Revenue quality (improvement)
Human Resources optimization
Strategic planning
KPI dashboards / Balanced Scorecard
Operational efficiency improvement
Cost optimization / Opex control
Technical and Quality Trainings     
Automation / IT Tools deployment

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Gurleen Kaur

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