Belron® 

Accountable for change management, business readiness & adoption across the Technology & Transformation (T&T) portfolio. Member of T&T Senior Leadership Team.

Head of Global Change & Readiness

Emerge Management Consulting

Delivering real business results using a human-centered approach. Current projects include:
• Global Change Lead across multiple transformation programmes for an international vehicle glass replacement & repair organisation
• Transformation Lead for a large public sector department. Using a data-driven approach to define the change strategy, service model and channel shift approach
• Defining the growth & marketing strategy for multiple SMEs to enhance their brand and generate additional revenue

Director

Accenture

My focus was on major customer experience and business transformation programmes with core roles including:

• Customer Experience Transformation & Cost Reduction Programme - Mobilised a data-driven operational desk function using predictive analytics and machine learning to proactively resolve customer issues and identify £Xm efficiency savings. Established the PMO function, delivering agile governance and commercial management across 120+ resources
• Customer Service Strategy – led the assessment of a global £Xbn contact centre contract, covering multiple customer channels, segments and countries
• GDPR Business Readiness & Change - led all business critical change and readiness activities to drive data compliant behaviour ahead of the imminent EU GDPR deadline

Strategy & Consulting Manager (Comms & Media)

My focus was on major B2B transformation programmes and core roles included:

• B2B Digital Agile Transformation - managed the customer experience team in a digital transformation programme, defining the overall customer experience framework and strategy 
• B2B Sales Transformation (Pegasystems) - led the agile delivery and global rollout of Pegasystems platform across 1000 users. Responsible for managing a team of 30+ resources to deliver all onboarding, support, training and comms. 
• Digital Strategy Design (B2B) - designed the overall customer experience and capability roadmap
• eCommerce International Deployment - led all European market onboarding, readiness and engagement for an eCommerce deployment
• B2B Sales Transformation (Salesforce.com) - designed the overall sales and governance requirements for a global Salesforce.com deployment

Management Consultant (Comms, Media & Technology)

My focus was on a B2B Global Sales Transformation programme (award winning international Salesforce.com deployment) and my core responsibilities spanned the end-to-end delivery lifecycle.

I managed end user training, change, comms and operational readiness activities across multiple releases, ~24 markets and ~20,000 users. I developed a multi-tiered global support model and ticketing tool spanning ~60 agents & led deployment go live activities.

Consulting Analyst (Comms, Media & Technology)

Accepted within a cohort of ~20 interns, my core responsibilities included: market analysis, global pipeline support, process definition and programme risk management

Internship

I Help Transform Businesses with Real Consulting

I spent my entire career as a Management Consultant at a leading global consulting firm. During this time, I helped to successfully transform some of the world's best companies. I led award winning transformations & delivered multi-million pound savings for global leaders including Vodafone, Telefonica, Openreach, BT and Canon.

During 2020 when COVID struck, I decided to take a leap of faith in myself and become an independent consultant. I haven't looked back since.

I now help to transform small, medium and large businesses using my breadth of cross industry expertise alongside my human & wellbeing centred approach.

For large businesses, I deliver the following:
• Business, Digital and Agile Transformation
• Business Change Management & Readiness 
• Programme and Project Management
• Customer Experience and Capability Design
• Data Driven Consulting, Analytics & Insights

For small & medium businesses, I deliver the following:
• Defining a winning business strategy
• Growing sales, marketing & engagement
• Enhancing brand and social media presence
• Improving operational processes & identifying cost reduction opportunities
• Business coaching & mentorship

---------------------------------

Some feedback extracts I received during my career - from client, managers & team members

"Shiv’s an excellent person to work with, a hard worker who is able to switch from task to task seamlessly. He is personable and data focussed and has that rare skillset of knowing the detail yet being a truly innovative and strategic thinker"

"Shiv is an absolutely joy to work with. He has the rare ability of being able to drive tangible client results in a truly human way - an example we should all strive to follow"

"Shiv is calm under pressure which is key in managing teams especially when work needs to be produced under tight deadlines and when there are problems that need to be quickly escalated and solved"

"Shiv has been an exemplary leader and coach - he has had a major contribution to my learning, growth and success. He always has been and continues to be a very forward thinking and innovative leader"

"It’s rare to come across talent like Shiv. I was particularly impressed by Shiv’s ability to handle even the toughest of projects effortlessly and deliver high quality results every time"

"Shiv has such a strong reputation for making a positive impact for his clients and for our business. He's is always a safe and trusted pair of hands, and can always work to help solve some of our client's most challenging endeavours"

Shiv Singh

Disruptive_Hiring

At Disruptive Hiring we know your talent determines whether you win or lose. 

We have the technology to help us find the talent quickly, the marketing mapping skills to make sure no stone is left unturned in your search for the best.  We take our time to discover what your company's true DNA is to ensure the new addition to your team is succesfully matched to your culture. 
We have a wealth of experience in the IT industry and our exceptional network provides real strength and depth. At Disruptive Hiring, we offer you the "thinking partner" that will help you to challenge your mindset on selection.
Above all we deliver total peace of mind. Once placed, we support your new hires to negotitate their new surroundings with our 3-6 month integration program, "Integrate 12."  This is a tried and tested coaching program that helps embed your new hire and protects your investment.

Founder

DISRUPTIVE COACHING LIMITED

To be exceptional, a business needs to exert maximum energy, effort and intelligence. This can be incredibly challenging for business leaders. Disruptive Coaching makes it easier through innovative state of the art coaching.   I am a fully qualified executive coach speclalising in neuroscience brain and behaviour change and Gestalt OD.  I work with companies that need a different people approach,  companies or individuals that perhaps are asking themselves one of the following questions:

*How do we do something different?*Are we are playing to win or playing not to lose?
*Automation v collaboration -are we leaving our people skills behind?
*Minimal viable teams is my business equipped to take  advantage of this concept?
* Have we supported our new leaders to optimum productivity and protected our investment? 
*Are we brave enough to pop our heads above the V.U.C.A parapet or are our defences too frail to challenge deeply entrenched business beleifs. 

Your talent will decide who wins or loses, we will work together to help companies design and think through and embed behaviour change.

If this resonates with you then feel free to connect and we can explore this further, together.

emma@disruptivecoaching.co.uk

Managing Partner - Executive Team & Leadership Coach

HCL Technologies

Global Head Leadership Hiring & Intergration. 

Associate Certified Coach (ACC) with the ICF.

As HCL continues its aggressive growth to becoming one of the fastest growing technology companies in the world, the need to focus on senior talent is more acute.     
 
Responsible for devising and driving forward highly focused Executive level search campaigns in the regions to ensure that both stakeholder and candidate experiences are maintained at a high level.  Manage and a team of skilled recruiters and provide specialized guidance in ensuring that all the campaigns are structured correctly and executed with efficiency.  My passion in change management and executive coaching allow for a strong candidate experience throughout the hiring process, through to onboarding and career development.

Global Head - Leadership Hiring

Wipro Technologies

Head of Resourcing and Leadship Hires

Wipro's Global IT business caters to more than 150 global Fortune 500 clients across financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media. We employ over 120,000 people from over 70 nationalities and 72 plus global delivery centers across 5 continent

Talent Acquisition/Programme Manager EMEA (contract)

Hugo Allen LTD - on a project for GXS

Salt

Salt is a new brand that combines two exceptional recruitment companies: Enigma (specialists in sales, management, commercial, UX, content and creative roles in the digital and software sectors) – and Ravello, (experts in key technical hires in the same areas).

The Salt team brings together over 40 trusted advisors with access to rich networks, both real and virtual. Together, we can do something much more valuable than just finding the right people for the right position. 

We’ve created an exchange of advice, benchmarking and market intelligence - The Salt Community – attracting talent to the best clients, and helping our clients retain the brightest talent.  

In addition to our recruitment on-demand service, incorporating retained search, contingent perm, contract/interim and managed service, we headhunt hard-to-find upper-quartile candidates who are not active in the job market.

Principal Consultant

Hudson Global Services

Hudson (NASDAQ: HHGP) is a leading provider of permanent recruitment, contract professionals and talent management solutions worldwide. From single placements to total outsourced solutions, Hudson helps clients achieve greater organizational performance by assessing, recruiting, developing and engaging the best and brightest people for their business.

Hugo Allen Ltd

Hugo Allen is an established Executive Search Company conducting senior level searches within IT, HR & Management Consultancy. We are currently working with medium to large companies that are often going through major change programmes.  We work with dedicated consultants that possess in-depth industry knowledge. Our services range from Executive Search through to Executive Coaching and Leadership Development.

Director Executive Search

Analytiqa

Analytiqa is a market analysis and business intelligence company providing published reports, custom research and consulting for multi-national clients across a number of industry sectors from Logistics and Distribution through to FMCG and Professional Services: It is the in-depth insight offered by our primary research combined with our in-house industry knowledge and expertise, that enables us to add commercial value to our customers businesses.  We have a targeted partnering approach with Executive Search that has proved highly successful when dealing with senior level executives.

Head of Executive Search

Rialto Consultancy

Rialto Consultancy is a performance, business transition and human resources consultancy, working with companies to Align, attract and retain talent.  Rialto Consultancy brings a combination of knowledge, skills, process and training to the marketplace to drive performance.

Business Developement

I’m the Founder of Disruptive Hiring. 

Every day, I work with next-generation leaders in the realm of domain and digital consulting.

Hiring leadership talent isn’t just about the salary. 

My job is to show clients how to draw in hard-to-find candidates, increase efficiency, and thrive in a fast-paced market. 

I’ll help your team boost its retention rates with valuable, long-term hires. 

Let’s talk: 

✉️ : emma@disruptivehiring.com
📱 : 07768 591 456

SERVICES
----------

➡️	Coaching programs on diversity and leadership hiring 
➡️	In-depth client discovery sessions + personalized guidance 
➡️	Supporting candidates through the interview process
➡️	Pre-interview coaching and advising  
➡️	“Integrate 12” - our 3 to 6-month new hire integration program 

COMPETITIVE ADVANTAGE
----------------------------

➡️	ICF Accredited Executive Coach - Protect and grow your hiring investments 
➡️	Expert hiring advisor – I have years of experience helping leaders make good decisions
➡️	Perpetual learner - I’m always curious about new tactics and embracing further training 

OUTSIDE OF WORK
--------------------

When I’m not searching for high-quality job candidates, I’m spending time with my daughter, sailing, or cooking.  

PROFESSIONAL SKILLS
------------------------

Recruitment and talent acquisition | Executive searching | Leadership coaching | Client management | Corporate negotiation | On-boarding | Tech headhunting | Entry-level hiring | Job advertising and marketing | Team management & development | Sales training | Problem solver | Recruitment CRM management | CRM 

GET IN TOUCH
---------------

I’m here to help you find the best tech talent. 

Let’s talk about building an incredible foundation for your business. 

✉️ : emma@disruptivehiring.com
📱 : 07768 591 456

taplio

The Battle

Shiv Singh

Emma Jones

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?